Bought a 2017 infiniti qx60 in CASH IN FULL. they shipped it super fast within 3 days of…read morepurchasing, turns out there was a whole timing issue with the engine that will cost me 4500 to fix, after purchasing it had called many times and texted to get some answers and was completely ignored. They cleared an engine light so I didn't know what was wrong until I drove it for the first time and the engine light began flashing. So I will now be pursuing legal action due to them committing fraud. See yall in small claims unless you respond to my emails by next week.

Hey Nikki, I'm back... where's my money... sold me a truck with the chassis, completely full of not…read moreonly spray foam, but flammable spray foam put me and my family in danger. Nikki is known for this. He covers up all the shotty work and then he hides it under under coating and bedliner, I'll let the pictures do the talking. Please do not buy a truck here you will regret it. Don't be impressed by the lift and tires, even though aren't installed correctly.

Great car buying experience! Everyone was extremely friendly and nothing like the crooks at other…read moredealerships. Def recommend.

I bought a used car and 12 days later and only 50 miles the alternator needed to be replaced. I…read morecalled and asked what they would do to help me- Their response was I need to speak with the owner but we should be able to help. Two days later I received a call they aren't willing to help. I informed them that Illinois has a law that covers all used cars for 14 days or 5,000 miles- Refused to listen. Know reporting them to the A.G. Please don't use them as they act like this caring dealer but in the end they are just a bad used car dealer!! Please be aware

I've purchased cars through Gil over the past 10 plus years. He's always had honest ethics and only…read moresold reliable vehicles at fair prices. I still do business with them even when not shopping for a car with their detail shop for my existing vehicles. Again, always a fair price and excellent work. Highly recommended.

I purchased a 2008 escape from blue arrow is Jan 2019 and the experience and the car was great! It…read morehas been a great car for my son! So when my other son needed a car I didn't hesitate to go back to Blue Arrow. I trusted them as I did with my first purchase and that was my mistake. I purchased a 2006 Ford Taurus in Aug 2019. In Sep when we had all that rain my son's car had a lot of water inside. We then took a closer look and realized the floor boards were almost completely rusted through. I texted the salesman and he promised me for months he would trade me out of it. I even asked for just a partial refund and he told me to hold tight. I paid over $3,000 for car that was worth probably $500. Months went by and then he quit blue arrow and told me to contact them directly. I did that and the only they have done is offer me one car for an additional $1,000 and now they have just stopped responding. Never again will i go there to buy a car. Really disappointing being a single mom and placing your trust in someone and have it broken.

While preparing for a trip to Florida we discovered our A/C was not working and my wife's suburban…read more As you know, Florida has no place to be without air conditioning! I was able to contact Arnie Bauer and they got me in the next day. The service department was fantastic and kept me apprised of the work and the cost. I have used them several times and would recommend them to anyone. In fact, I bring my Ford to them for service instead of that dealership in town. Far better customer service, quality of work, communication, and Price From what I understand, they work on all brands of cars, and I would definitely recommend them!

A car dealership that truly cares about their customers. I was very satisfied with their service…read more Great salespeople and management

renegs on point of sales liftetime complimentary services, which isn't legal. in house service will…read moretry to get you to replace brand new parts. don't trust a thing to come out of this building.

Lack of honesty and when said they will fix something and then take it back and in a way not owning…read moreup on there mistakes. Plus just recently on my 2022 bronco sport wondering why my splash shield is partially broken or not connected from former service they messed up the screw in hold downs plus missing screw hold down on the right front and I for one haven't hit anything nor been doing anything underneath the car it's time to fix your mistakes man up to it plus your mechanic to whom did it and never told me or my wife about the problem which there really good at trying to get out of things