In August 2026 we purchased a 2021 GMC Denali 1500 from Ultimate Rides. The entire buying experience was seamless. Shoutout to John who was incredibly responsive and assisted every step of the way as well as Nick. We took delivery within a few days after buying. We are incredibly pleased overall with our experience with Ultimate Rides as well as with the truck! read more

Ultimate Rides - 2021 GMC Denali 1500 - Auto Customization Near Me - Braidwood, Illinois

BUYER BEWARE: Ultimate Rides is ignoring mandatory Illinois auto laws. I purchased a vehicle and immediately discovered severe powertrain failures (certified diagnostic report attached/available showing Transmission, Torque Converter, Fluid Pump, and engine cover seals and valve cover are bad). Under Illinois law 815 ILCS 505/2L, used car dealers are legally forced to provide a mandatory 15-day/500-mile powertrain warranty. Because driving the car in this condition will destroy the transmission entirely, I reached out to the dealership with the mechanic's report. They have completely ignored my messages. I have officially filed a consumer fraud complaint with the Illinois Attorney General's office today for warranty breach. Do not trust them to back the vehicles they sell if things go wrong. I have also uncovered other BBB complaints of the same thing. Also, the carfax report provided by them online and verified in person has false report of repairs. They charged a prep fee for vehicle inspection, underbody coating and various cleaning/fueling/advertising type things. They also explicitly were supposed to replace the battery, which they did not. That is the one thing they said i could come get, until i told them i would file a complaint if they did fix the issues or refund me my full price of 18,500.00 They coated right over the damaged parts. Do not purchase from this dealer!!! read more

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Huge selection of cars in every price range and a bunch of cool custom lifted trucks and SUVs. They had plenty of finance options available for me and got me on my way quick! The best part was the full drivetrain warrant! Highly recommend. read more

Worked with John and Alex on the purchase of my lifted 2020 GMC Sierra Denali 2500. awesome people. down to earth easy to deal with and a sick facility. if you need a truck suv or any car at all I would definitely recommend 10/10. will be back again! read more

Bought a 2017 infiniti qx60 in CASH IN FULL. they shipped it super fast within 3 days of purchasing, turns out there was a whole timing issue with the engine that will cost me 4500 to fix, after purchasing it had called many times and texted to get some answers and was completely ignored. They cleared an engine light so I didn't know what was wrong until I drove it for the first time and the engine light began flashing. So I will now be pursuing legal action due to them committing fraud. See yall in small claims unless you respond to my emails by next week. read more

Hey Nikki, I'm back... where's my money... sold me a truck with the chassis, completely full of not only spray foam, but flammable spray foam put me and my family in danger. Nikki is known for this. He covers up all the shotty work and then he hides it under under coating and bedliner, I'll let the pictures do the talking. Please do not buy a truck here you will regret it. Don't be impressed by the lift and tires, even though aren't installed correctly. read more

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Hey Niki, I told you man 10 times a day different numbers, buddy you can't hide my reviews man you owe me 15,000 large... anyhow Niki and his crew sold me a truck for $31,000 and the entire chassis is sprayed with spray foam as a backer, and they covered it up with underlayment flammable spray foam put my whole family in danger. Check out these pictures. read more

BEWARE, they do not conduct good business practices and have not been willing to work with me on issues with a Truck that existed prior to the sale. Now we are stuck with a truck with bad catalytic converters and they have not responded to work with us on correcting this. read more

Waste of time tell you are approved had the paperwork done up and then suddenly we aren't approved don't waste your time

Just noticed my reviews got deleted so reposting them. Do NOT BUY FROM HERE!!!! 2 years later we have out thousands of dollars in, thousands. And can't sell it because it isn't worth what we owe- we'd be upside down. We bought a truck on march 15, 2022. On march 16 THE DAY AFTER they had to come pick it up because the completely wrong axels were put on- they were too short. How does that even happen?...... and not be seen??..... On may 10, the transmission line broke and in turn ruined the entire transmission. We paid for a warranty that denied the claim because it was "the lines breaking that ruined the transmission" and the lines themselves were not covered. There was nothing ultimate rides can do, nothing the warranty we paid for can do, and we were sitting with a 30K truck with a dead transmission after less than 2 months of owning it. AFTER replacing the lines for 600$ and the entire transmission for 5,000$ and not having the car for 3 weeks, we used the 4 wheel drive for the first time and of course, the rear differential needed replaced too. I cant believe I didn't post this review a year ago, i was so mad for so long. STAY AWAY from this place as now as a family of 7 we are stuck with a lemon vehicle with nothing but issues. Still, even a year later, we have put so much money into this truck for constant issues. And we can't trade it in because we will be upside down. I still am completely mind blown that this happened to us and theres nothing ANYONE could do about it. My husband loved this truck because of the look of it and doesn't even want to drive it because of the constant issues. Please save yourself the headache and go somewhere that actually inspects their vehicles and doesn't sell people literal lemons because they look cool.... To the owner, I can't reply to your comment below but yes- I'm positive. Look it up, my husbands name is Steven and we purchased an F150 in March 2022. Your workers CAME TO MY HOME to pick it up because it was unsafe for them to drive- although they let us leave the lot with it and drive 2 hours. safe for us but not for them. read more

wanted a Wrangler for a very long time but was so afraid that I wouldn't be able to find somewhere that could make my dream a reality with customizing it to my personality. My dad originally came to Ultimate with some modifications to his Ram and I am so glad he recommended them for my jeep! Robert has always been able to help me with my vision and suggest the best quality items and ways of doing things. He and his team are very thorough and found things with my jeep that were unsafe that other places missed! I live in Indiana and travel quite a distance anytime I need something done with my jeep as I will no longer trust anywhere else! Robert has always been great at helping me understand things and is SO patient with my vehicle ignorant self. I am so grateful for this team and all they have helped me accomplish with my jeep this far. So many more mods to come and I will continue only trusting Ultimate to help me accomplish my dream! :) read more

Both the sales shop and service department are fantastic. I bought my truck from these guys a few years back and just brought it in for a tire swap. They make the process super easy and really care about the safety and best products for their customers. Highly recommend. read more

Cannot speak highly enough about Ultimate Rides. I bought a 2006 Yukon from Ultimate Rides sight unseen. I live in Miami and bought the vehicle for my home in Maine. I bought the lifted Yukon because in order to get to my home in Maine I have to cross a creek bottom at low tide. Specifically, I can cross 2 1/2 hours either side of low tide. That means if low tide is at 9 AM, I can cross between the hours of 6:30 AM and 11:30 AM. After that I might as well be living on an island. So I figured if I had a lifted truck I would have a larger window for the creek crossing. I purchased a lifted Yukon from Nick ( he really does put the customer first) and then got with Robert in Service. He advised me to add a snorkel and to lift the transfer case, transmission, and front and rear differential vents. I said Okay, let's do it. Robert handled everything. He ordered the snorkel kit and all its constituent parts and made a professional install. Sure enough, the first day I got to the house I crossed at low tide. No problem. But I had to get back across to pick up my son from work. Unfortunately, I got busy with the new house and missed the tide window for the trip back across. But wait! I have a lifted Yukon! So I jumped in the Yukon and raced for the creek. It was now 4 hours after low tide. I was 1 1/2 hours late. But I threw caution to the wind and went for it. Wow! The Yukon performed just as Nick and Robert advertised. We drove right through the creek with the water just below the floorboards! She performed like a champ. We plowed right through! The snorkel and the lifted transfer case, transmission and front and rear differentials didn't take on an ounce of water. I couldn't be more pleased with the lifted snorkelized Yukon and with Ultimate Rides. Do not hesitate to buy a truck sight unseen from these guys. They are good guys who live up to their name. They are the ultimate lifted truck guys! I couldn't be happier with my purchase. BTW, they handled the shipping too and shipped my truck from their place to my home in Downeast Maine. All on essentially a handshake over the phone. Incredible in today's day and age. read more

Ultimate Rides - Crossing the creek with the lifted + snorkelized Yukon, aka, The Beast! - Auto Customization Near Me - Braidwood, Illinois

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Brought in my Ram in with faulty air ride and converted to conventional springs and struts, with a 2" lift. I also decided to put new wheels and tires. The service was great!!! Robert was extremely helpful every step of the way, even helped me pick the right wheels and tires for the truck. The truck looks absolutely amazing, and rides even better. read more

Brandon and Nick were awesome to work with. Definitely recommend them for all your needs.

I have worked with Nick and his team over the past 4 years. You will not find any harder working and more honest people to work with. I highly recommend. read more

This was my first experience buying a car sight unseen and having it shipped. Ales was honest and quick to respond any time I reached out. He even walked me through a few details after I received it. I would highly recommend these guys. read more

I found my car buying experience good. No BS. Fair pricing. Its been about a month since buying a camaro from them albeit I have only put a hundred or so miles on it since I am still happy with purchase. read more

I've taken a couple of my vehicles here for repairs and have been very happy with their work. They also have me a few options on parts which saved me some money in the long run. I haven't bought a truck from them yet, but they will be the first place I look when I'm in need all because of how awesome their service department treated me. read more

Do not buy from here. Sold us a vehicle that immediately needed repairs. Would not return phone calls, would not look at the vehicle, would do nothing to rectify the situation. Owner was incredibly unprofessional. read more

You think you got a nice, rust free truck, but it's just a pile of garbage. Had nothing but problems since I drove off the lot. I Have had to put about 6 grand into my truck! Don't fall for the bs. The vehicles look good, but absolute garbage. Not to mention they can't even get back to me about fixing sh*t. Wouldn't recommend them to anyone. read more

Took my Jeep in for some customization and I worked with Robert. Great service, very accommodating and the prices were super fair. I will definitely go back for more extras. Highly recommended. read more

Alex at Ultimate Rides was amazing! I searched for months for the perfect classic Jeep CJ and kissed a lot of frogs before finding my Jeep in Coal City IL. Living in Phoenix AZ and having never purchased a vehicle remotely before I was pretty nervous about the process. But Alex and his team were very helpful and reasonable when I asked them to perform certain repairs before completing the deal. Alex even helped me find a better deal on shipping the Jeep to Phoenix! All in all, I had a GREAT experience with Ultimate Rides and would recommend them to anyone looking for a great deal on a quality vehicle. read more

I recently had my jeep lifted at Ultimate Rides. Robert was extremely helpful and knowledgeable. Customer Service was fantastic!

I can not speak highly enough about the employees here! Nick, Adam, Alex, and staff were absolutely great to work with! They did not stop looking until they found exactly what I wanted! Not only did they find the correct color, interior and exterior, the exact year, and miles I wanted, but they also went above and beyond to find a fully loaded model in my price range. They had the car shipped for me, and even though it was shipped with a few small problems, (that was the dealer that shipped the cars fault, and not theirs), they took care of it for me, and made sure the car was perfect! I highly recommended buying a car through ultimate rides! read more

I love this place! Best customer service I have ever had buying a vehicle! Please understand you are getting rust free vehicles from out West that are expertly serviced by their in-house shop. These guys are hand selecting the very best trucks and are knowledgeable in the best ones. Plus their shops are bright clean and well lit for a great shopping experience! Nick and Alex will take great care of you! read more