I have been bringing my cars to Davidson Auto Body since they opened the doors in 1985. The…read morecustomer service is excellent! From the loaner car (a 2010 Honda Accord) to daily updates with photos on the progression of vehicle repairs. Our car was repaired in timely manner and returned to us in perfect condition! Thank you to Heidi, Andy and the rest of the crew! Hopefully we wont be back for awhile but you never know.

Heidi was such a sweetheart and helped me out with my non pressing matter! I love that they took…read morethe time to speak to me and provide me with the information I was looking for! Excellent customer service! Thank you Heidi and Andy!

My 2025 Chevy Equinox had an ATF leak. They had the vehicle for 23 days and said it was fixed…read more Three days later it's leaking worse. When I took it back to the dealership, they refused to give me a loaner. I was told I would have to rent a car and submit the paperwork for reimbursement. This was warranty work, and I shouldn't have to pay for a rental. Mica, the service writer, was useless and clearly didn't care about customer service.

Bought a 2017 Buick Enclave here recently. Genuinely good people and extremely easy to do business…read morewith. No funny business, no bad attitudes! Was perfect! The general manager is good guy as well, you can tell he doesn't play any games. Thanks again!

I brought my vehicle here for an axle repair and paid approximately $850. Within three miles of…read moreleaving the shop, the axle locked up while I was driving, creating a serious safety concern and requiring the vehicle to be towed. Since then, I have attempted multiple times to resolve the issue. I called on Friday and again on Monday, spoke with two different individuals, and was told I would receive return calls, which never happened. Due to the lack of follow-up, I had to extend a rental car while waiting for guidance. Being told afterward that the tow would be "covered" did not address the failed repair, the safety risk, or the lack of communication. I expected better quality work and responsiveness for a safety-related repair. Unfortunately, my experience was very disappointing.

We were in town traveling and pumped gas mixed with diesel from a local station. We started…read moremisfiring on the highway home. We called the Auto Clinic and they said they could fit us in. Well... not only did they fit is in but they scanned the car, determined the issue, came up with a game plan, and solved the problem to get is back on the road. Their team even worked through lunch!! We had a two hour drive left and a flight to catch. The office staff gave me a ride to town to get lunch while their mechanic worked tirelessly on his solution. They offered very competitive pricing and worked non stop to deliver my vehicle in a shorter time then planned. They are also helping us to support what happened by documenting what they saw. That is way above what I would have expected.

They were incredibly clear and concise, pulled zero punches in telling me my car is unsafe to…read moredrive, and rather than just quoting me a cost of repairs, explained the issues and showed me in detail what was wrong with it. 100% recommend these guys to anyone who doesn't know a lot about cars and would like to.

What a great local business! Saved my butt today sliding me in to do a quick valve stem…read morereplacement! Would definitely recommend supporting this local business.

We broke down at the end up August 2026 and were out of State. Bob's tow truck came and got our…read morevehicle. Dave fixed it the next day! Dave was great to deal with and kept me informed. he even called our extended warranty company. They have been awful to deal with. (That is a different review) Bob and Dave and the girls in the office were all so nice and really saved our trip! I can't recommend this business enough! Thank You all!

Bob's Advanced Auto is a family run business that truly cares about your family! I've been using…read moretheir services for years and if I do have a complaint, they don't mind hearing it and they will fix the problem ASAP! I highly recommend Bob's Advanced Auto for all your mechanical tires and towing needs! I hope this helps everybody that needs it.

I've been taking my car to Jim for about 3 years now and do not trust anyone else touching my car…read more He goes out of the way to make sure I am safe whether it is something small or big. Never has taken advantage of me for being a woman and fairly prices repairs to cars. He's gone out of his way more than a handful of times to help me solve anything that may be wrong in my car which is nice especially in today's economy. One day I pulled up with a tire that I was questioning the pressure because I had to go out of town and he took time to patch it up while he orders my new set of tires.

The service I requested didn't fix the main issue !! It happened twice in a week !!…read more I am very upset , I am 9months pregnant & have 7 kids who depend on me working & getting them to their appointments. I keep having to stop work & reschedule due to the neglect of this shop. I want a refund of my money !! I will get the authorities involved if needed . 815 ILCS 306 !! Stand behind your shoddy work !!

While preparing for a trip to Florida we discovered our A/C was not working and my wife's suburban…read more As you know, Florida has no place to be without air conditioning! I was able to contact Arnie Bauer and they got me in the next day. The service department was fantastic and kept me apprised of the work and the cost. I have used them several times and would recommend them to anyone. In fact, I bring my Ford to them for service instead of that dealership in town. Far better customer service, quality of work, communication, and Price From what I understand, they work on all brands of cars, and I would definitely recommend them!

A car dealership that truly cares about their customers. I was very satisfied with their service…read more Great salespeople and management

Thank you for getting us in so quickly! They had lovely customer service! Recommend to everyone.read more

brought my car there two days ago looked at it fixed it today it's like a new care got it done…read morequick If something eles goes wrong will bring it back there and they know how to fix cars