This company claims they are transparent and trusted, they are correct!
I left a message with Western Express, later that evening they called back and left a message. I called them the next day and booked with them. Their prices are affordable, their website is straightforward and user-friendly and the lady whom I made arrangements with was friendly and prompt. Most importantly their pricing and insurance policy are very transparent and straightforward.
I originally picked another company to go with whose hourly rate was a bit less but in the process of booking my move, it became apparent that there were hidden fees ($45 mandatory TV boxes that included insurance although they said insurance was included, mandatory mattress covers, & expensive wardrobe boxes). I canceled that booking and went with Western Express. My two TV screens and two computer screens were packed well with no damage. Western Express provided three free wardrobe boxes although the quality of one of them was questionable. Overall I was very happy with Western Express they made the day so much easier and enjoyable for me. I can't speak more highly of the movers - they were fabulous, knew what they were doing and man, did they work hard!
Moe was quick in response and easy to work with. His team was all very friendly, courteous and polite. The team was efficient, hard-working and respectful. The supervisor, Moe, was an experienced mover and it all worked like clockwork. I had a few large, heavy pieces which they had to carry up the stair and then put down on a stone floor. I was concerned that our big heavy leather couch being maneuvered in such tight spaces would not make it. They did it with ease. We were told by previous condo owner that our couch might need to be lifted over the balcony and across the hall to get in the narrow hallway. Nope, they did it so fast I didn't even get to see how they did it. The movers requested that I have my fragile boxes sorted separately, strategically it helped with their workflow. The timing was pretty much on target. It took a bit longer loading than I expected but much less time in unloading.
I've lived in Coquitlam for the past 2 years and hardly knew anyone in B.C. I had no family or friends to get recommendations on which moving company to hire. We called one company and they were overbooked and had no slots available. We called another company that sad they would call us back within five minutes and we never got a call. I've used Google to read reviews about many companies out there but nothing made me confident in which company to use. When I narrowed them down, honestly this company has no negative complaints and no clients seemed to have any bad experience with them.. Western Express Moving was on top of their game. I would definitely recommend this to concerned people out there looking for a reputable and trusted company. read more