Extremely professional, clean and organized place. They…read morewere friendly and went above and beyond to give us all the needed information as we were dealing with multiple insurance companies. Rick's staff was more helpful than our own insurance company and whenever we hit a snag, Rick's stepped up to help resolve it quickly so that we got what we needed and insurance was satisfied. They were even helpful when we ran into a problem with the car rental that we were utilizing from our insurance. Excellent customer service, good quality, and the cleanest car repair place I've seen-especially their parking lot and building which fits in Ivey to the mostly residential area.

I got rear ended about a month ago. Not the best experience - but dealing with Ricks made it…read morebetter. Jessica helped me when I called to get a drop off arranged. She was friendly and courteous, and helped me navigate scheduling everything and made me much less anxious about it all - and I am an anxious person. The thought of getting a car in for repair, waiting for it, possibly having to buy a new car, it was all a lot. When you get great customer service and deal with an excellent employee it makes it seem a bit easier. TBH my car ended up being totaled - so I didn't need their services for repair. But - when I dropped my car off I got these emails with updates and an estimate of the cost almost immediately. I think that was most impressive for me - I'm not big on talking on the phone, so to get that information electronically was super convenient for me. I definitely would recommend.

Thank you for a great job installing a front splitter on my Golf R. Looks awesome!…read more I'm so glad I found your company on Yelp.

From start to finish, my experience was truly A+. I primarily worked with Janice and Brad, but…read moreevery team member I encountered was outstanding. The quality of work was exceptional, but what really set this experience apart was the communication and customer service. Janice kept me informed at every stage of the process, setting clear and realistic expectations about the timeline--and they even finished ahead of schedule. Brad walked me through the final bill in detail, making sure I understood all the services provided. After a terrible experience with Arbella Insurance, working with Total Care was a breath of fresh air. They turned a frustrating situation into a truly positive outcome. I couldn't be more grateful.

Great service! Mike+Tina are personable and reliable…read more They repaired our car ahead of schedule, and it has as great a ride as prior to our accident. My 90 year old Dad really needed his car back and Mike made sure he had it back pronto! Recommend highly!

I got sideswiped and let my insurance recommend me a place they are partnered with. No regrets at…read moreall they did a tremendous job and I'll probably be back with future issues!

My car had a broken Mirror and they were not only super kind and helpful but were able to source a…read moremirror very quickly and install it perfectly all while keeping me updated and giving me accurate pricing and estimates every step of the way. I would highly recommend Moda Motive to anyone who is looking for good quality service at a good price!

Went to Mota Motive for a rear brake replacement. I was charged for unauthorized repair work &…read morediagnostic I had not requested. They also told me that they checked the air filter & that it needed to be replaced. They wanted to charge me $145 for an air filter replacement which upon looking at the filter had not been touched. Coincidentally, the engine light is now on & had not been on prior to their ''supposed'' work. I would advise thinking hard & long before choosing this establishment.

If you are shopping for a body shop consider Brock's Collision Center. I was all stressed out, took…read moremy car there a rental was waiting for me and I didn't had to deal with the insurance company. Everything was explained from A to z. I picked up my car a few weeks later and my car looked brand new. The workmanship was outstanding and I was treated with dignity and respect. I will recommend Brock's Collision to my family and friends.

My car was hit from behind with significant damage. Mike , Avery and the Brock's team made my car…read morelook brand new, while communicating regularly. Thank you do much, I'm so happy with the end result!. I highly recommend Brock's for any collision damage!

I went to East Coast Collision on a recommendation from my son in law and can say I was pleasantly…read moresurprised at their service and dedication. From their receptionist to their body shop they let me know its progress for the entire time they had it. They are affordable, easy to work with, and did a great job fixing and restoring my car after someone backed into the passenger front side. It looks absolutely perfect! I can't recommend them enough; you will be taken care of and can expect great service.

I went to East Coast Collision on a recommendation and can say I was pleasantly surprised at their…read moreservice and dedication. From their receptionist to their mechanic, they were on top of my car (even as my insurance company gave me the run-around), and let me know its progress for the entire time they had it. They are affordable, easy to work with, and did a great job fixing and restoring my car after a bad side-swipe. It runs like new and looks absolutely perfect! I can't recommend them enough, you will be taken care of and can expect great service.

Excellent service!! Highly recommend this company. I called…read morebecause my car was damaged, I had a rental waiting for me and I was on my way back to work with time to spare. Thank you

Extremely polite and professional staff. Veteran friendly. Restored my faith in auto shops. I would…read moregive another star if I could.

I got an accident and my car was totaled. Originally, I thought it was fixable the people at police…read morecollision repair.

I want to start this review with WOW. I never had an experience so pleasant in such a difficult…read moretime. I was so upset with my car being damaged and was welcomed kindly by Shawna who is absolutely amazing! I felt so comfortable leaving my car in the hands of the team. Wandson Santana was absolutely amazing at keeping me posted with updates and informing me on all of the steps that my car was going through. If I ever need anything done with any car ever again or need to recommend a place to fix your car, Balise Collision Repair would be the first and only place I'd consider. I'd leave more than 5 stars if I could!!

Brought my car in because break light was on and I have no clue about anything mechanical…read more Very honest and informed me it was only the break light sensor and that the breaks were fine. Using them again because of this experience.

This is an excellent business where they try to remember your name. It's family owned and very…read morereasonable. My rig was on the lift minutes after ny appointment time, which is far better than any doctor's office! This business delivers the all important " recommendable work".