This has to be the worst body shop I have ever used! I dropped my car off in November after a minor accident, where I drove over a object in the road, that had damaged some under carriage components, and damaged my front bumper. I told the owner he could take his time, and I would like to have the car done by march 20th. I stressed to him parts were difficult to get for my car, and he should asses the damages and order parts asap so that they would have no issues with parts, and this way they could take their time and do the job right. I stressed to the owner that the car being flawless was of the up most importance, seeing as the car has a lot of sentimental value. The owner also agreed to set my windows and make them work again seamlessly, to which he agreed. Everything seemed good an I felt that my baby was in good hands, seeing as how attentive the owner was, and based on a referral of a very good friend. Then everything took a turn for the worse!! They left my car outside unmoved all winter, that flat spotted all my tires, destroyed my brake pads and rotors(850.00) , and killed a optima battery (250.00). They did nothing to compensate for destroying said parts, also they left my keys in the car, with the doors unlocked, I mean seriously?!? They did not check the car out until late march, past our agreed pick up/ due date, which has cause the promise date to be pushed back multiple times, because we had to wait for parts, not to mention parts that weren't replaced because they just simply were not ordered. I called numerous times, and spoke to multiple people at the body shop, I could never get a straight answer and they just gave me the run around.
Fast forward to the day I was told it was ready to pick up. When I pulled up I went over with pat to check out the finished product, even after all the bs I was excited because supposedly these people do flawless work, WRONG! So we walk up to my car and the first thing I notice is the paint CHIP on my FRESHLY PAINTED BUMPER!! I mean common man seriously? I looked around some more, and they also chipped the paint on my door handle on the passenger's side door. They "lost" my windshield washer sprayers, both windows that were supposed to repaired, were working WORSE off than when I dropped off, so bad that when putting them down they would trip the door handles and cause the doors to open up on their own. The trunk was missing 4 bolts and the weather stripping was jammed up and improperly installed, they destroyed my rear window it's all chipped, the under carriage repairs were not completed and the car makes horrible noises from the rear end.
When I brought these concerns up to Pat, he told me they weren't a restoration shop but a collision center, I mean seriously you painted and repaired under carriage that's far from a restoration!! His remedy for the issues, were let's get some touch up paint to paint over the large chip on the bumper, and door handle, they told me they would order the spray nozzles and I could install them myself, and I asked if the windows were fixed he said yes 3 times, and just before I pulled off the lot I check their operation, and they were broken even worse, the weather stripping on the trunk they did nothing, still looks like utter crap.
The quality of the work is deplorable, the fact they called to tell me the car was done and had all these problems is a huge let down, and makes me really question the quality of the mechanical repairs also, the fact that the car has missing bolts on body panels, I can only imagine what else is missing and installed improperly. I will most definitely be bringing the car to a independent repair facility to check out the safety of the car.
All and all I recommend that NO ONE use Curreri Collision in Johnston, they have no pride in their work, have terrible communication. They have made zero attempts to rectify what they did wrong. Terrible, this has been the worst experience in customer service I have ever encountered. Deplorable. To make matters worse the promised to replace my rear window and now have not returned my calls. I wouldn't trust any business that says curreri on the side of it. read more