Zain and the team are awesome. Really flexible, great customer service, and always detail…read moreoriented. We had tried another service, but they spent most of their time complaining we weren't giving them enough time and almost shaming us. It was not good. It took me a really really long time to even admit that with the family schedule and everything we are involved in, I wasn't superwoman and I needed help. The first company, Attention to Detail, we used did not help the situation with the way they handled things. Seemed the only attention they were interested in was to make me feel even worse about needing help around the house. My husband explained this to Zain and he and his team immediately made me feel much better about things. The price is great, the work is wonderful, and they are always so kind and pleasant. I cannot recommend them enough.

Oh, how I love the smell of my house every time Zain and his crew leave. Not to mention my sparkly…read morekitchen, bathrooms, freshly vacuumed floors, clean walls... I have been using their cleaning services on a weekly basis for a while now and even though we have a set schedule, Zain is more than accommodating if I need to reschedule. Make your life easier, have your house clean and pleasantly smelling and hire Back 2 Basics crew !!!

We have had this service clean our house every two weeks for almost a year. Super dependable,…read moreflexible with changing schedules and the owner is always responsive with returning emails, texts and calls. They do a great job of cleaning- especially all of our kitchen and bathroom floors. Highly recommend.

They are expensive, and cancelled my cleanings a day before they were to clean, that is not very…read moreprofessional, just saying they want to end the relationship. This is 13 days before Christmas, I am totally stressed because of this.

We recently hired Erin of Immaculate Housekeeping and it worked out great. Reliable and respectful…read moreof our requests. We could not of been happier. Service was quick and attentive, responded to our needs efficiently. Our request for meeting and staying within our outlined budget was honored and achieved. Margarett Ritter Christine & Company

Erin is very professional and friendly and always leaves her customers satisfied. Whether it is…read morecleaning or organizing, Erin is the best.

The team at NW Spotless Cleaning has been cleaning our home for two years now. Between work, two…read moretoddlers, and a dog that sheds year-round, I just couldn't keep up. Not to mention that I am not known for my neatness. I have had other cleaning services and individuals over the years, but NW Spotless cleaning is the most thorough, reliable, and easy to work with! First, since I work from home, I appreciate having a team of people in and out of the house in under 3 hours (or house is over 4500 sq feet), as opposed to one person here all day. They are very fast, but more importantly, very thorough. Second, they are incredibly trustworthy and genuinely nice. We have had the same two or three people at our house since the beginning, and they've had our house key for over a year. If I leave money on my dresser (which I do, without thinking), it simply gets dusted and stacked. They are always sweet and helpful, and never seem to mind if I have a special request (e.g. clean the inside of the microwave). Lastly, we also own a home building business, and have had NW Spotless cleaning do our construction cleaning as well as our own move-out cleaning in the past. They are great--they can do it all!

Looking for consistency, reliability and fair pricing? Look no further!…read more Lourdes and her team have provided cleaning services for several of my companies' new construction homes and apartment turnovers, as well as personal jobs. NSC is our go to company for all of our cleaning needs! I have been very pleased with their work. In the past, if I've ever felt like an area was missed or would have liked it done differently, I communicate with Lourdes directly and she always offers to rectify the issue/concern. I always know they will get the job done and show up when scheduled - this can be an issue with other companies. They are very professional, responsive, and make scheduling a breeze. Highly recommend!

I was looking for some quality cleaning maids to provide deep cleaning in my house since I have not…read morehad time to clean it myself. There are many people in Seattle but when I looked up "affordable home cleaning" on google, this cleaning service came up as one of the top rated companies, so I scheduled an appointment with them. Their response time and ability to be flexible with my schedule was on point. Three maids were sent to my place. I'm not sure how they decide on how many maids to send, but they were great! Claudette and Maria, in particular, were super caring. They showed that customer satisfaction, alongside with the cleaning results, was their number one priority. Another thing I loved was that it was a green cleaning company! The floors and furniture at the end looked phenomenal! It was definitely so much cleaner than whenever I clean it myself, which was good because I wouldn't want to pay for a service with results that I can easily obtain myself. PLUS it was super affordable. I'm so glad I found these amazing women to come to my house and help it seem brand new and smell amazing because its hard to keep it like that with kids and a dog. They are an honest home cleaning service with very very nice maids. I had a lovely experience with them and I will definitely contact them again, but hopefully, I wouldn't have to rely on them too often!

Deanna was very nice, but I was very disappointed with the deep cleaning service. I was even more…read moredisappointed by how the company handled my concerns afterward. Diana came in and thought my place would be a breeze because it looked clean. She spent two hours cleaning the fridge and stove, which were not particularly dirty, while a number of other areas were left undone. I repeatedly had to ask her to do things that I would have expected to be included in a deep cleaning, such as wiping the walls of the shower, cleaning the bedroom window and windowsill, and shaking out the shag bath mat. When I asked about the bath mat, Diana told me she had vacuumed it, but there were still white bits in it. Even after I asked her to address it, the white bits remained. She also left dust along the edges of the room, streaks along the edges of the windows, white powder on the floor along the base of the toilet, and one of my kitchen counters was not wiped down. She did not sweep the floors of the closets until I specifically asked her to. The company later contacted me to ask how I felt about the service. I initially gave them four stars because Diana was nice and I wanted to give myself some time to think about the cleaning. As I went through the rest of my day, however, I kept noticing additional things that had been missed. I first changed my rating to three stars and later asked for a partial refund. The company responded that because I had been there before Diana left, I should have been able to identify everything she had missed and have her correct it before she left. I had already asked her to address numerous things while she was there, but it was impossible for me to identify every missed area without essentially inspecting her work throughout the entire cleaning. I did not hire a cleaning service expecting that I would have to supervise the cleaner and check every surface to make sure the work was completed properly. The company told me they would get back to me about my concerns, but they never did. I also asked Deanna whether the company has a training program, and she told me that they do not because the cleaners already know how to clean. Based on my experience, the quality of the cleaning appears to depend heavily on which cleaner you happen to get. I was looking for a deep cleaning service that would allow me to trust that the job had been done thoroughly without having to supervise it. Unfortunately, that was not my experience with this company.

We hired Good Vibes Cleaning to do a clean out of one of our rentals. She was prompt did an…read moreexcellent job. We will definitely use her again!

NW Maids arrived time and provided an excellent service. I am very impressed and please.read more

Expensive and poor service; I paid extra for "deep clean". I had tidied up the house beforehand and…read morewanted it to be spotless for hosting a party. They were late and arrived 30 minutes after the timing window. The cleaning was rushed and was not a deep clean at all. Found multiple instances throughout the house of remaining dust and grime that was left (I kept finding more and more days later). They basically just ran around with a duster and vacuum doing surface level dusting and poor vacuuming with no attention to detail. Corners of the floor had visible amounts of dust, surfaces were still dirty. I complained, and they offered to send someone back to re clean those areas, but I am not interested in working with them and having them be late again and to have to micro manage them, so I asked for a refund. They gave me back $50 which was like 10% of what I paid. Not satisfied with this service. I just feel completely ripped off. This experience was so bad it has made me paranoid to hire anyone in the future. Imagine paying $500 for someone to clean worse than a middle schooler. I thought I could trust reviews but apparently the system is broken.

I like Mimi that she brings everything she needs for cleaning. All surfaces are clean and dust…read morefree. My place is always smells good and clean. Looking forward for your next business. Such a great job!

I've been using Mimi's service for cleaning our house since last year, and I will never look for a…read moredifferent cleaning service. Mimi is the best! The house looks great and smells so nice after she is done. No chemical lemon smells, it all faintly smells of lavender and other flowers! It is like moving to a new place. And she is always dependable, keeping her appointments, and a pleasure to talk to! You will not find anything better in Seattle.