I've been using their services for 1.5 years now on an ongoing basis, and I can only recommend it. Christian personally came for an inspection at the beginning, asked for my preferences and provides his team with detailed instructions. He and his team are easy to communicate with, flexible with scheduling if needed and the service is top and reasonably priced. I even used them for a move-out cleanup recently and I the apartment ended up being cleaner than when I moved in. Clearly 5 stars and a thank you! read more

Downtown House Cleaning has been cleaning for me for a few years now and I have nothing but amazing things to say about the entire team. Recently with Covid-19 I've been impressed with the way their team continues to provide amazing service while also working safely with all of the new protocols. While you may find they are little more expensive than other cleaners, I have found that the quality of work is worth every penny. Definitely recommend! read more

Updating my review, as it's been close to 8 years using DHC bi-weekly. I feel very grateful to have made this connection. Christian and team have seen me through major life events (marriage and first baby). Sad day for us as we are now moving to a new home that is outside DHC service area. Wanted to leave one last review to praise Christian and his whole team for great communication, always doing a stellar job, being accommodating to our changing needs and just overall friendly, kind people. We'll sorely miss them. If you're looking for a great cleaning team and plan to build a long term relationship with someone, this is certainly the team/business to do so with! read more

Christian is WONDERFUL. Not only did he and his staff clean the shi* out of my apartment when I moved out, he was very professional, quick to respond to my emails or texts aaaand answering any questions that I had. He had a quote to me within a day or two and fit me in last minute (thaaaaaank you!!) since I was moving out within the week and I HAD to be out that day or else pay another months rent. He also accepts a variety of payment options, including Paypal. I actually got my deposit back after living there 3+ years! I would definitely use them again if I need to. read more

I am a full-time graduate student, small business owner, have an adorable (but hairball spreading) little kitty cat, and travel frequently. I've been trying to do it all, but realized after the holidays this year that it was taking me easily a half-day a week to keep my apartment in shape, and honestly, it didn't even look all that great. I did a little check-in with myself and realized that there were 1,000 other ways that I could be spending those hours, and then I e-mailed Christian. He got back to me right away, came over to check out my place a day or two later, and had Damon all set to clean starting that Friday. I came home Friday afternoon to find my place looking (literally) better than new. Damon is a godsend! He is prompt, friendly, and incredibly skilled at what he does. He is detail oriented and thorough - he even left me a new sponge this week when he noticed that mine was looking ratty! I mean really, above and beyond. Everything about my experience with Downtown Housekeeping has been friendly, accommodating, professional and efficient from day one. Christian has several easy payment options, of which I chose to keep a credit card on file. I get an e-mail every week reminding me of my upcoming appointment time, and then an invoice the day after letting me know that I have payed. Ideal. I would recommend Downtown Housekeeping without reservation to anyone who is ready to start loving their (sparkling clean) home again. read more

My brother and I have used Christian and Downtown House Cleaning for several months and they are fantastic. The whole process from the start was simple and efficient - from the initial estimate to communicating with Christian, and the actual cleaning itself. The attention to detail shown by Christian and his staff is impeccable, and it is no exaggeration to say that I am consistently impressed every time I come home to my townhouse after one of their cleanings. My place always looks amazing. I recommend Christian and Downtown House Cleaning wholeheartedly; you will not be disappointed by their work. read more

I hired Downtown House Cleaning for a move-out cleaning of my old apartment based on the glowing reviews here. Moving is so incredibly stressful, and having someone take care of cleaning my old place was one fewer thing to worry about. It was a huge relief and worth every penny. Christian is extremely professional. He came over a did an estimate of my place and outlined exactly what his team would do. He is also highly responsive via email, which I appreciate since I'm not always reachable by phone during the day. My apartment was in pretty bad shape when I left it on moving day, but I when I returned for my move-out walk-through meeting with my old building manager, the transformation was incredible! The place was cleaner than it was when I moved in. My old manager thanked me multiple times for hiring professional cleaners. I highly recommend Christian and his team, and am even considering hiring them for periodic cleanings at my new apartment. Also bonuses: They use environmentally-friendly cleaning products and are insured! read more

These guys are awesome! Christian and the staff are super friendly. The staff have a very keen eyes for details. Coming home opening the door to a fresh clean apartment is a wonderful feeling. Christian are very responsive to all my emails and questions. These guys do go above and beyond my expectations. read more

They're expensive and worth every penny. Christian was highly responsive, professional and kind. I actually noted that he was completely nonjudgmental -- nothing negative or positive, which was great -- it made me feel like I was in hands of a seasoned pro who had seen everything before and didn't care how cute (or how filthy) my apartment was. He was absolutely clear about the services he would / could / and does not provide, he gave me an itemized list of what expenses I could expect depending on level of service and i made decisions based on my budget. I've engaged Downtown House Cleaning on an on-going basis and I think it's money very well spent. The other reviews sound like they may have had some growing pains, but they're top notch and I highly recommend them. read more

Like anyone else, I am picky about who does my house cleaning and so after a Groupon cleaning service disaster (never again) I ended up calling Christian and Downtown House Cleaning. It was partly based on Yelp reviews and also because I wanted to support a local, neighborhood business. I appreciated that when we first met up Christian and I did a review of WHAT exactly I wanted cleaned and an estimate of the cost. I actually don't mind doing some house cleaning, especially when I'm stressed out, but I don't have time to spend half my weekend cleaning my place anymore. Let someone else deal with dusting and scrubbing my bathtub. Once a month I'd get an email reminder and know that someone from the Downtown House Cleaning team would be there. I waited until after the first two sessions, and I felt comfortable, to hand over an apartment key. Christian assured me it would be kept secure. I never had any issues. And the few times I did meet members of the team I found them super nice and professional. Most importantly, I knew I would come home from a long day at work and my apartment would be really clean. Not bleach smelling clean (since they use natural cleaning supplies) but smelling and looking and feeling clean. It was worth every penny. I can't recommend the team at Downtown House Cleaning enough. read more

In March 2010 we admitted to ourselves that we just don't scrub the tub or vacuum the carpet as often as our mothers taught us we should (or, at least, as often as they made us do it when we were kids). Setting aside my guilt and tightwad tendencies, I researched house-cleaning services. Thank goodness. Since then, Christian has been making our condo downright sparkly. He pays attention to details big and small, even plucking wilting flowers from a vase or shining the toaster. When he cleaned our fridge on special request, it looked brand new. It's a pleasure to come home to such a clean condo. I trust Christian to be in my home alone. He worked with me on what's important to me. I like that he takes PayPal. And he's just a friendly, cool guy. My husband pretty well sums it up: "Makes me happy." read more

Seven years later and I still love downtown house cleaning! I've worked with many of their staff members at this point, and all of them do a consistently excellent job. I don't know what I would do without them! read more

Earlier this year, I finally realized I was just simply out of time! There was no longer enough time in the week to juggle both a full-time and part-time career, maintain a work-life balance, manage a social life and keep a tidy house up to my expectations - all at the same time. I've known for quite some time that something had to give and, over time, it slowly turned out to be the things around the house; vacuuming, dusting and general household chores. I struggled with giving up control and also allowing myself to trust someone else with coming into my home and treating it with the same care and respect that I do. I did a lot of research including researching references from friends and surfing the web. I stumbled upon Yelp* and the reviews that were posted for Downtown House Cleaning - all very positive and, in fact, downright glowing with praise. I made the difficult move of calling to schedule an appointment - knowing full well, there was no turning back; I had made the decision to reclaim my weekends and not bog them down with hours of cleaning. Trustworthy, Thorough, Professional and Friendly are just a few of the adjectives that come to mind but, they don't quite seem to do this company justice. My house has never been cleaner (sadly, they do a much better job than I ever did) and I feel like they treat my home as if it was their own. Christian's team is the best! If you are searching for a one-time deep clean in preparation for a special event or looking for regular assistance in your home - STOP YOUR SEARCH and call Downtown House Cleaning...you will absolutely NOT be disappointed! read more

I am a property manager and we require our residents to hire professional cleaners when they move out - so I've seen the results of many other companies around town. And these folks - hands down - blew me away. Seriously. From the free estimate before taking the job, to the itemized list of what you can expect to be cleaned - all the way to the sparkling (thorough!) clean at the end = five stars y'all. If you're looking for a cleaner - you've found a gem here. Highly recommend. read more

Okay, to start off with I called the business number on their website. The owner Christian answered as if he were answering a personal call. He was sort of put off when he realized it wasn't. When I explained that I was interested in an estimate, he immediately told me they weren't taking any new clients because they were too busy... It was an uncomfortable, awkward and unprofessional conversation. I guess he assumed he will always be busy and can just turn people away and not care at all how he comes off. A professional would take a name and number down, or maybe schedule something a few months down the line if possible. No way I would ever call them again. I have some great cleaners now that are very thorough, fair, don't inflate their price and don't come with a snotty attitude. I will glady share their info with anyone who would like to use some real professionals. Hope your business crashes and burns asshole. read more

"Paranoid and delusional", Christian? How very interesting that you've changed your mind. To remind you, here is a message you sent me shortly after I posted my review: ------- Anita, I am shocked to hear this. I regret that I said those kinds of things to you. I always try to communicate to my clients and employees with dignity and respect, and with this incident being brought to light, it's shown me that I've failed. I feel very ashamed actually. An apology won't fix how I made you feel, but I do want you to know that I take this as a lesson, and that I am going to keep this situation to heart when doing assessments from here on out. I'm so very sorry. Christian ------- read more

I have a standing appointment every other week with Downtown House Cleaning and it has been terrific. Everything looks and smells clean and fresh. We had an initial walk through and evaluation and agreed what I did and didn't want, and my expectations have been more than met. Also, reliable and careful of my animals. Highly recommended. read more

Christian did an amazing job in my condo. It needed a deep cleaning - and a major de-dusting and he did the job. I could smell the cleanliness when I walked back in the door, and my bath fixtures have never gleamed so bright. He brings his own cleaning supplies, which I appreciate and he even changed my bed (which I hate doing!). He was efficient and thorough and I would recommend him completely. read more

Christian is AMAZING!!! I couldn't be happier with him. In fact, he is here for the second time and i am considering moving to Seattle just so i can continue working with him ;-) If you are looking house cleaner STOP LOOKING....he is the best. I'm considering packing him in my suitcase and taking him back to MIA. Your life will be that much better you bring Christian into your house. You will be missed Christian, thank you! read more

Worst company ever. They did a horrible job cleaning on more then one occasion and I have been using the service since 03-2013 which is my bad for being loyal. Then yesterday when I got home there were dents all over my hardwood floor. The only response I got was my team does not use anything that would do this. I'll be pursuing getting this remedied and would never recommend this company- use them at your own risk. (picture attached) read more

I've been a customer of Downtown House Cleaning since late 2013 when I moved into a new condo in Belltown. I had always wanted a cleaning service, but never got around to arranging one. Set up was very easy, Christian came to my house for a site survey, and we went through the checklist for the team members to complete. I have service conducted every other week, which is a perfect interval for my 800 sq ft condo and just me living there. There seems to usually be 2 two members, not always the same ones, but the service provided is consistent each time, and I have no complaints. Christian takes customer service very seriously-- there's only been a couple of needs for customer service-- a wine glass fell off a counter and broke, and I received a call immediately offering to reimburse or to let them know the brand to replace it-- not necessary, I think it was a $5 wine glass, and not one of a kind by any stretch! The others were when my building fob wasn't working, I had it replaced and they came back just a couple of days later to complete service, and the other was they accidentally turned on my TV and couldn't figure out how to turn it off... Ha. If these are the only bumps in the road with this, we're on a great path. I'm a very satisfied customer, and look forward to remaining one for many years to come. There's a great attention to detail from the team members, and a few days before my bi-weekly appointment I receive a confirmation e-mail indicating the name of the team member and approximately what time they'll be arriving. I'm not home for service, usually at work, and I receive services right after the end of the weekend, so it's perfect for setting up my very busy weeks with a fresh and clean home to arrive back at. One of my least favorite things in the world is trying to stuff a duvet back into its cover... so I'm glad I have professional help :) read more

Very friendly staff, highly responsive, flexible, and willing to accommodate special requests at a reasonable price. After going through multiple companies, this is the best by far. I had them do my move-out apartment cleaning last week and they did such a great job; looks like I'm getting my whole deposit back without a problem. Owner remarked that it was the best condition that he had seen a place when it was moved out of. I will continue to use them for regular scheduled cleans. Highly recommend. read more

I'm sorry to say i'm VERY late in posting this review. better late than never I suppose. Anyways, I hired this company and spoke to Christian about having my bosses house needing a move out clean. I had already had The Cleaning Authority come, and it didn't look like anything had been done. waste of money, So should have gone with DHC in the first place. Christian was very understanding in the limited schedule I had to work with, and came over on a Saturday ( his day off) to inspect the house and give a quote for cleaning. The whole place sparkled after his worker bees were done. And thats tough to do in an older home. He is def good at what he does, a perfectionist, and it shows in how detail oriented he and his crews are. Well worth the money people, you really do get what you pay for. Don't make the mistake I did, and have to have ( my boss) pay for cleaning twice. read more

I have been using downtown house cleaning for over 6 months now. Christian is very reliable, pays immaculate attention to detail and is willing to hear any feedback of things you would like done. I am so pleased to have him coming to our home bi-monthly, and would recommend him to everyone! read more

I came home today to a spotless home....it was beyond my expectations. The Team arrived promptly on time and they left the place in spectacular shape...my oven shone like new the faucets and mirrors spotless. My floors simply clean. I felt terrible because the place was in need of a deep deep clean and they have made the place home again....my kids were wowed when they saw their bathrooms.....Christian, Damon, Jason, Micaila & Shane Fabulous! I will sacrifice to ensure I can have these guys come once a week....worth every penny read more

About a month ago, we were assigned a new team, and I'm so pleased with the consistency of Christian's employees! The transition was hitchless, and we enjoy the same outstanding service and results as ever. Kudos to jason and micaila! Thanks for keeping us clean, DHC. read more

The services are ok. My apartment (a 1 bedroom 1 bath on 5th Ave) stays pretty clean, as I'm the only one here. The service was reliable in that they always came when they were supposed to. However, the work was not always great. There were a few incidences that lead me to go with another cleaning service. But, primarily cost. For a bi-weekly cleaning service of my ~900 sq ft apartment the service was $105. If the service had been cheaper I would have dealt with the inconsistency in the performance - but it's the most expensive service I priced when I looked around. read more

I would recommend this service. very professional from start to finish. Christian demonstrated great professionalism, communication and follow up. the team he sent was also great. the free assessment is really great and I received an itemized list of what we agreed to, with an estimate of the costs up front. i would use them again. read more

I used Downtown House Cleaning service for a move out clean after Christian was recommended to me by a friend, who was very happy with his work! After comparing prices for the same service with numerous Seattle based companies Christian was the least expensive by far, in some cases by several hundred dollars. He was also great to deal with in every aspect and was very willing to work with us, even after we had to change the date without much notice, nothing seemed a hassle. I felt comfortable to leave him and let him work while I finished running errands and when I got back he had not only met by expectations but exceeded them by miles! I was very happy and the place looked better than when I moved in! I would gladly (and have) recommend Downtown House Cleaning to anyone read more

Awesome cleaning service. We've been using them for more than 2 years, they are totally reliable. Our place is spotless when we come home...my wife says it gives her "princess feelings"! Whenever we need to change dates, or even if one of us is sick and at home at the last-minute, the owner has a solution. When we needed to cancel for a little bit, he was totally understanding and made it super easy on us. I would guess that they probably charge more than the chain services, but no way are you going to get the same service and immediate response from the owner. And no way would you get the same reliability from an individual cleaner. read more

Downtown House Cleaning is Seattle's best-in-class choice for home cleaning services. Before hiring Christian and his team, I had been through 3 cleaning companies in 4 years. The last one ruined my $200 bathrobe when they knocked it off its hook and onto the bleached bathroom floor. An important way Christian sets himself apart is the consultation. I interviewed 3 other companies before meeting him. Those three interviews never left me with the "warm and fuzzy" feeling that I should have had in my gut. When I met Christian, he set himself apart. My apartment is wall to wall hardwood floor. Downtown House Cleaning cleans it flawlessly, and there is a shine that makes the hardwood look brand new. The true test of a cleaning service is the bathroom. There is where you separate the pros from the amateurs. And Downtown House Cleaning passes the test with flying colors. I have a combo tub/shower with huge glass doors. Hard water stains and soap scum can appear quickly, and they're impossible for an amateur to clean properly. But Downtown House Cleaning's professionals have the skills to make hard water stains and soap scum disappear. The bathroom shines like a new dime! I challenge anybody to find a better home cleaning company than Downtown House Cleaning. read more

I recommend Downtown House Cleaning. Christian will come to your place to do a walk through and then provide an estimate, with an itemized list of what we agreed to after the appointment. I never minded cleaning myself but I now have bad allergies and allergic to dust mites so I thought I would try using someone during the busy season at work. Downtown House Cleaning was the 2nd company I tried and I stuck with them even longer than I planned to. Why? Because I have not had a sinus infection nor the congestion that I used to every since I hired them! Christian is quick to respond to emails and sends reminders and bills promptly. I haven't been disappointed in any of their visits and just re-hired them after my move into a bigger apartment. There is nothing better than coming home to a clean apartment and have some of the day's stress is melted away. read more

I highly recommend Christian and the rest of the Downtown House Cleaning crew. We hired them about a year and a half ago because my boyfriend and I realized the only fights we ever had were about who was supposed to clean what. And I was having bad indoor allergies. Christian was quick to respond to our initial request and walked through and assessed our place with objectivity and respect. We have two team members clean our place every other week, and they always do a thorough job. I love coming home on Mondays after work to a perfectly clean apartment! And like another reviewer, my allergies have been so much better since they started cleaning our place. Thanks DTHC! read more

It was a lovely experience. I've lived in my apartment (with my boyfriend and one cat) for about three years now, and this is the cleanest I've ever seen it; certainly cleaner than when we moved in. I live in a pretty old building, and it can be hard to clean all the grime, but I would say they did a stellar job. The walls are clean, the window sills are shiny, things look wonderful! As an added bonus, they carefully arranged my spices in a way that made more sense than they were before! Everyone was very kind and professional. read more

I can't say enough about this wonderful company. Christian is responsive, polite, and professional. The cleaners are impeccable, kind, and respectful. I'm a pretty tough, fussy customer when it comes to cleaning; I've used a number of services over the years and these guys blow any and all competition away. They nail it every time and I've found that consistency is very hard to come by in the housecleaning business. The whole house is sparkling squeaky clean - and given my standards, that's saying a lot. My only regret is that I didn't find them sooner. Thank you, Christian, Antonio, and Jason - you guys are spectacular! read more

I've been using Downtown through Christian Snell for about 6 months. I tried them based on yelp reviews. Really really pleased with the work. They have accommodated my requests for changes to different days based on my travel schedule. When a problem did arise - which was a small bowl that was broken -- Christian had a replacement bowl already ordered for me online in like 10 minutes. Totally professionally handled. No excuses, just ordered it and it arrived in my mail. Rates are reasonable in my view. read more

Not taking any new appointments! I was excited to try this service, but they cannot take on any new clients unfortunately. Christian also didn't have any other recommendations for other cleaning services in the area, which would have been helpful since they cannot help me! Back to searching.... read more

Found Downtown House Cleaning based on reviews. We were moving two 1bdrm apts and wanted both done same day/same time. Christian is fantastic. He got back to me right away about doing a "move-out clean" for both places, during the walk thru he was VERY attentive and pointed-out things I wouldn't have thought of. We had three cleaners on our quote, and the price didn't go up after the work was done. He held my credit card info to keep the appt but didn't run it until after we gave the OK. We did one better and had our (now former) apt manager tell us how it looked and she was ecstatic. I will say this: the service may seem a bit pricey, and it may be counterintuitve to spend money to get your deposit back (but for some folks it may end up being much less, especially if you have animals), the time and stress we saved was worth WAY MORE than what we paid. Will definitely recommend/use again. read more

Christian fit us in for a move out cleaning with short notice. His walk through was thorough, and he told us exactly what they were going to clean. He was flexible, the cost came in under the estimate, and the place looked great. Our landlord said that her place had never looked so clean! Thanks Christian and team. read more

I had a poor experience with these guys. They did not want to clean thoroughly, became upset if you asked them to do a good job, and were overpriced compared to other cleaners in the area. read more