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West Penn Diner

4.0 (4 reviews)
Closed • 6:00 am - 2:00 pm

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1 year ago

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2 years ago

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2 years ago

Half cooked hash browns, greasy sausage. good service. Won't be returning anytime soon.

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3 years ago

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The Shawnee Inn and Golf Resort - Shawnee Inn - Poconos

The Shawnee Inn and Golf Resort

2.7(203 reviews)
44.8 mi
•$$

It's ok if you like the look of Bates motel. It's old my fault thought it would be more modern. I…read moredidn't read any reviews before booking. But my husband likes it, I asked if they did anything for Anniversary's they don't unless you pay for it. At the Shawnee in Nothing special for celebrations, When you go to Wyndham they have champagne, balloons for you no extra charge. When I contacted Wyndham told them I was celebrating our anniversary they gave us and upgraded no extra charge . When I contacted the Shawnee in i was told you need to pay for anything you want, champagne, strawberries etc. The room is small, it's a long walk from the parking lot to the room so it was difficult for someone who has a hard time walking and bring your items from the parking lot to the room. The restaurant food was excellent the waitress T was awesome! So we did go to the museum and was told the building is 115 yrs old and there is a ghost in room 105 great we're in the next room, ghost in the ball room and in the 3rd floor. This building almost made it to become filmed on the shinning but another building won. Many celebrities have been here I've listed pictures for you to see. Do you believe by freak our tv wouldn't work? It was working fine then stopped working. The maintenance guys were awesome very friendly! Replaced the tv from the haunted room 105. It worked fine while they were there that night it didn't want to work, kept pausing, lines on the tv, little scary but what can you do? I guess the ghost didn't like us taking his tv. Over all with the great staff it made up for the spooky vibes. The pool was beautiful newly renovated also a the hot tub. my husband needs to ride on a cart because he can't walk far Shane manager offered help with a machine to get into the pool if needed. Very compassionate person! One thing I didn't like is I had to leave in a rush and I left something behind I know 100 percent I left it on the bed I called many times to see if they had it and was told it wasn't there

We had problems with them before, during, and after our stay (unknown charges that the frontdesk…read morecannot explain). We brought them over 30 guests who spent a lot of money on rooms, the bars, golf, etc... plus we spent a lot of money to get married there and we were treated terribly. It seemed like we were not welcomed nor wanted there, and whenever we had problems (which was often and caused by their staff or terrible facilities) they acted like we were bothering them. They did not have the proper handicap accessible rooms they promised and their manager AJ was trying to make it seem like it was our fault saying things like "You should have booked the handicap rooms" (we did book the handicap rooms) and telling us "your mother's name isn't even on the reservation" because we booked under the father's name. The rooms are noisy, they put us in a room with a door connecting to another person's room and there's a gap in the door, so you can hear everything... it sounded like their TV was on in our room, every time their bed would move it would sound like it was coming from our own room. They have a tractor that mows the grass every morning just at 6:00 a.m. until about 7 am and it's extremely loud, even on the third floor. When we complained about the lack of privacy and reminded them, that they promised us a free night in the suite (for our wedding) which they later denied saying, they put us in a suite on the first floor but the windows lead to the porch, you could hear everything including the rocking chairs moving plus once it's 10:00 p.m. all of the 50-year-old golfers pretty much have a frat party on the porch screaming about sex, so the suite that they promised us was 'more private' was not private at all. They only have one washing machine in the whole building and it was broken. The breakfast at the river room is terrible and so is the customer service. They have an omelette station that is never attended, and when we asked if they could send someone to make omelettes it seemed like we were inconvienting them. I thought the place would be a little outdated because of its age, but it is heavily unmaintained and is falling apart. Despite having so many problems, every time I would go to the front desk they would act like they didn't know who I was even though I was the groom and I paid them a lot of money; they would tell me that I'm not even in their system and it would take them about 5 minutes to find me every single time. To get the handicap accessible rooms resolved I had to speak with their general manager Rob Howell who told me he would resolve it and he did, but he also told me he would take care of the suite issue and he did not. The next day I sent him an email to follow up and he never even got back to me about it. The only person that really helped me resolve anything was Tabitha Miller, who is the wedding coordinator, and it's not even her job to help me with all the other stuff she had to help me with because the rest of the staff just completely couldn't (or wouldn't) help with anything. The absolute worst part is: they knew about all the trouble we had with the room and all of the other problems... and on the last day I asked to be put in a cabin and the cabin was actually great. The reason it's the worst part is because on the first day they could have recommended the cabin which means they would have got paid more each day and I wouldn't have had to deal with 90% of the stress that we had to deal with. Overall the wedding itself was great but all the additional stress was so unnecessary and it really hindered our ability to enjoy the trip especially with all of the packing and unpacking for room changes we had to do. I am extremely disappointed, and that's an understatement. I wish they would get their things together because the location is so beautiful. At the end we never received a discount or even a real apology about all of the stress they caused.

Photos
The Shawnee Inn and Golf Resort - Event space

Event space

The Shawnee Inn and Golf Resort - Hotel room

Hotel room

The Shawnee Inn and Golf Resort

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Split Rock Resort - room photo

Split Rock Resort

1.8(550 reviews)
25.7 mi

(Yeah, somebody should probably make a separate Yelp listing for the golf course versus roping it…read morein with the rest of the place but, whatever. Also, like a true bad Yelper, I didn't take any pictures.) This was a while back so I sort of remember this, sort of forget a lot. What stood out is that I believe the last Tuesday of every month is $30 cash only and you need to call them to make a tee-time at that rate. I didn't set it up, my friend did, but I think that's what he said it was. Due to the possibility of rain/thunder in the forecast (that thankfully never came) the course was deserted in mid-afternoon. They let us go thirty minutes early and the round on the North Course was door to door a little over three hours which is perfect. The key before you come is to look at the below on their website as it tells you everything you need to know regardless of which course you play. www.golfsplitrock.com/course-layout The big thing I remember about this course is that most of the holes are very narrow and like seemingly every Pocono course, are lined with trees. That of course means, be straight-ish/accurate or prepare for lost ballapalooza. There is also a fair amount of what they call wetlands on most of the holes which means either be able to layup or bomb it over certain parts or else you're double screwed. I think the best thing was that due to no one being on the course, the round was very, very fast. If we wouldn't have farted around looking for balls on certain holes, this one could have been wrapped up in max three hours. Split Rock falls into that nebulous middle ground for me of Pocono Courses in that it didn't really make an impression. Nothing really outstanding just like nothing too bad. If the price were right, sure, why not.

Do not stay here. The only positive thing I can say about this "resort" is that the staff is…read morefriendly and at least handles all of the complaints from customers with grace. My parents traded their time share to stay here and reserved a two bedroom suite with two queen beds in one room and a jetted tub in the master with a king bed. Upon arrival, they were given a one bedroom with an adjoining room with twin beds and charged a $400 resort fee because there were technically two different rooms. They have never had to pay a resort fee at any other resort they've traded their time share for. That was issue number one. Later which we found out we had booked the room that was over at the willowbrook yet they put us in an entirely different room even after we complained. They said they were "looking into it" but never ended up moving us. The rooms were dirty and kitchen lacking even an oven mitt, dish towel, or even a sponge. The glasses and dishes put away were clearly dirty. So we tried to run the dishwasher, shortly after we realized it was leaking as the carpet next to and behind it was soaked. Maintenance was called and the man simply looked at it and said it wasn't leaking even after feeling the damp floor. The next day we complained again and then they sent three men to replace it with another old dishwasher likely from a different room. Also, in our entire weeks stay. I only saw one maid, once. She was vacuuming the downstairs lobby. Meanwhile, the entire second floor and on looks like it's never seen a vacuum. That was the second issue. The worst part about the entire trip was the "resort amenities" that I assumed were part of the ridiculous $400 fee...as you can see from the photos, the tiles above the pool and bowling alley were riddled with water damage and mold. One tile even fell on a man's head while swimming in the pool! I even went to the front desk to let them know that a tile had fallen into the pool in the hopes they would clean it...and the lady at the front desk just said "here are the pool hours" so I don't think she understood me. Most of the staff doesn't speak English very well though not for lack of trying and they are very nice. The hot tub literally had a layer of film on it and wasn't hot. For this reason we chose not to swim. We stayed for a whole week and by the end of the week...the tiles were still laying at the bottom of the pool. Also, the bar and the water park were closed with the exception of one day during our entire week stay. The only thing to do was go to the arcade (which obviously still cost us money) The bowling alley also had leaking ceiling tiles. They simply put a bucket under it and it was still there nearly a week later when we check out. The water park was even more disgusting than the regular pool. Not to mention half of it was closed off. This resort looks like it was once really great back when they had enough staff and money to maintain it properly. The website and pamphlets show what the resort USED to look like and are not updated. It's a shame because if they put money into repairs to restore it to its former glory, it would be a great place to stay again. This place needs new owners willing to repair it because as is, it should be HEAVILY discounted. If you're going to spend that much, go somewhere nicer and cleaner. Do not stay here. I cannot believe how much they charge with almost nothing open or working. Throughout our stay we overheard many people complaining about broken air conditioning, non working elevators, tiles falling, things not working, things not being open, and the general condition of the place. I feel bad for the employees that have to deal with all the complaints. I can only imagine how the owners treat them with how little they seem to care about customers. I'm honestly shocked they're still in business. Do better!

Photos
Split Rock Resort - Room photo

Room photo

Split Rock Resort - 4th of july party 2023

4th of july party 2023

Split Rock Resort - No knob to use the lamp

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No knob to use the lamp

Sweet Lily Cakes & Cafe - Cute coffee bar set up

Sweet Lily Cakes & Cafe

3.8(6 reviews)
3.5 mi

So my kiddos birthday is in a few weeks and I decided to order his cake from sweet lily's. I went…read moreto the bakery and talked to Cindy. The process was simple. I came in with my inspiration pictures and they were very kind and honest. My first few pictures were very detailed and they offered me alternatives that worked best for both of us. We decided on a design for the cake and set a date. Very smooth process. I want to mention that Cassandra was very out of pocket. Cassandra, why would you reach out with personal phone numbers? Very strange. Cindy is a very kind and thoughtful person and I read her response to your review and threatening a business owner at 5:44 is very unproductive. Go to sleep babes. Cindy and Lynn you guys rock! So excited to keep doing business with you guys!

I normally don't have a bad experience, but this time was HORRIBLE. I messaged the personal number…read moreon September 2 (mind you the party isn't until December 12) that I've been using every year to order my son's cake, I was blown off for WEEKS until I got a call October 1st from Cindy. The call was not professional at all, she explained they were extremely busy with weddings They also explained that the inspiration pictures I sent were too detailed and weren't able to do them (not a problem) so I sent a not so detailed one asking if this was something they would be able to do, and then was left on read again. So I followed up asking if again this was something you'd be able to do (on a Monday) after knowing that they are closed on Mondays, I got a response right away, basically saying that I needed an answer right away. It's not that I needed an answer right away, being in a business you don't leave customers on read for weeks or days, being closed 5 days out of the week. Cindy's customer service and communication was horrible. There's people I know that have ordered 2-3 WEEKS before a party and they don't have an issue fitting them in. I have screenshots, and unfortunately I can't put the voicemail I got from Cindy Since I cannot reply back to Cindy's comment.... Due to the lack of communication, I feel like my point is being completely misunderstood. Never once did I state or imply that I'm more important than anyone else. What I'm getting at is that I see you responding to other people I know who order from you in a timely manner, who order 2 weeks before their party than mine that's 3 MONTHS AWAY so I was simply trying to get an answer. I never threatened you or demanded anything. I said I needed to know whether you would be able to do the cake or not so that, if you couldn't, I could find someone else to do it. As for messaging you on your personal phone, that has never been an issue in the past three years that I've been ordering cakes from you, so I don't understand why it's suddenly being made into one now. I was simply looking for communication and a clear answer, not trying to cause an issue or make myself seem more important than anyone else

Photos
Sweet Lily Cakes & Cafe - The interior, very cute

The interior, very cute

Sweet Lily Cakes & Cafe - Carrot cake birthday cake

Carrot cake birthday cake

Sweet Lily Cakes & Cafe - Front of the store

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Front of the store

West Penn Diner - breakfast_brunch - Updated October 2026

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