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    Split Rock Resort

    1.8 (541 reviews)
    Open Open 24 hours

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    bed bugs

    truly don't know where to begin. When we arrived to check in, they had run out of room keys. Every time we left the room, we had to wait for a security guard to walk us back and unlock it, which continued until about midnight on our first day. The room was extremely outdated and in serious need of improvement. There was a terrible smell throughout the room that was absolutely disgusting. The water was either freezing cold or burning hot, making it impossible to shower comfortably. To make matters worse, out of the nine rooms my family rented, we found bedbugs in seven of them. When I went to speak to the manager the next morning to report the issue, she casually asked if we would like them to wash our clothes and said, "It's not a big deal." That response was completely unacceptable and showed a lack of concern for the seriousness of the situation. Overall, this experience was extremely disappointing and upsetting.

    A very busy arcade.
    Joel H.

    I am not getting a warm and fuzzy feeling reading a lot of these reviews and not sure why. We came up with some friends and stayed in a villa across the street from the main lodge and had a wonderful time. It was two bedrooms with a hot tub and sauna. It was amazing we walked into a very clean environment and just had to set it up for ourselves for the next couple of days I always feel that people come to certain places with certain expectations that are not easily met also there is very little that can't be fixed so before you complain about it see what can be done to rectify the situation. All we did was enjoy our three days up in the Poconos. We took some drives around the area, cooked some fun meals and went to the main building one night to go to the game room play some. Participated in bingo, trivia but not bowling, which was available to us. The staff here is fabulous and helped any way they could. It snowed while we were up there and the plows came quickly and cleared up everything as quick as can be to make the driving easy for us very easy. This was my first time up here and hopefully we'll be returning next year with our friends. KUDOs to the team at Split Rock Resort.

    The baby pool
    Kathleen K.

    This hotel has massive violations. The elevator wasn't working. They have construction and waste debris not contained in their upper parking lot. The shower didn't operate in our hotel room and front desk didn't seem to take note or seem concerned. The amenities, if you could call them that, were reserved for private events without advance notice to other guests. Do not stay here. If you have a reservation cancel it now. This place needs a total overhaul.

    Jim Y.

    Fitness center and indoor pool were dirty and water damaged no towels available in pool or fitness center. No cleaning products available to wipe down fitness equipment. Room had bugs in light fixtures, bugs in corners of bathroom, not enough towels in room. Burner was broken on stone in room and mini fridge didn't keep temperature. Broken pool tables in billiards room. So dirty we left early

    Very dated room
    Tanichea B.

    First, the decor looks like it's been there since the place first opened up. Very dated. The sofabed mattress definitely needs replacing as it was hard and uncomfortable. There are too many dangerous things for a small child to get into. There were outlets that my child kept trying to touch and there were no outlet covers. I had to chase him around to make sure he didn't get into anything. The room itself has an open concept kitchen and no way to keep a child from going in there while you're cooking. The biggest security issue is the door. You can't lock the door. If a child pulls the handle the door will open and they can run out. It happened in my room as well as my sister's. My mother and I both slipped in the bathroom shower. Some safety bars would be helpful. I would not recommend going if you have smaller children, but if you must, bring a roll of duct tape so you can cover the exposed outlets and maybe something to tie the cabinet doors together.

    Sauna out of service
    Margrit D.

    We booked a 3 day family stay at the lodge from December 27th to December 30th at ~$315/night. - Lodge: It feels like an abandoned place. There is no front desk manager. If you try to call the phone number provided at the front desk, no one will pick up. I asked when Breakfast would be served. The resort staff said 8am, the janitor said 9am. No one had a clue and during breakfast you had to walk around the lodge to find staff to replace empty food items. - Amenities: The lodge has an indoor pool that has mold on ceilings, dirty jacuzzi (lots of sand inside) and the sauna was broken, dirty towels everywhere and no one on site. It looked like it had not been cleaned in ages. There are also supposed to be dining options but again, everything was closed. - Rooms: Internet is weak and spotty. Absolutely no way to work or do a zoom call. Also, our TV did not work (no cable and unable to connect to internet). Others on the same floor complained about brown water coming out of their sinks. - The town center resort: It takes ages to check in. The resort has several amenities including arcade, bowling and indoor pool. The arcade was entertaining for the kids but many of the games were broken. When you try to exchange the arcade tickets for prices ... good luck finding staff to do so. The indoor pool was cold and again not well maintained. It felt dirty (I.e, trash in the corners, floors black from dirt, etc.). - H2ooohh waterpark: The "ohh" probably stands for "oh my"! Two adults and one kid will cost you ~$100. That does not include a locker ($22/day) and towels (not even the hotel towels are allowed). The whole place was disgusting. There was mold, trash, dirt. One kid fell of his tube on the slide and rode down without it. His shirt was covered in brown gunk when he got out. I don't understand how this park passes any inspections. The hotel management is fully aware of the issues. Every time I went to the resort front desk, someone was complaining about their stay. Needless to say, we checked out a day early and got another hotel. For over $300/night this place is a rip off and management should be ashamed of it.

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    nothing works including heat, pool, and dirty hot tub. Only a few things work in the water park.

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    8 months ago

    Very rude hung up on us when we just called to book a room. Will be looking at other hotels

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    Page 1 of 14

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    Review Highlights - Split Rock Resort

    The main hotel has an indoor pool and hot tub, a water park, restaurant, deli, arcade, bowling and movie theater.

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    Blue Mountain Resort - Lock up your board & gear! I use 2-3 locks. I'm just anxious like that. But you really just need 1 lock to deter thieves!

    Blue Mountain Resort

    3.3(291 reviews)
    17.7 mi
    $$

    I wavered between 3 and 4 stars on this one. How you feel about Blue Mountain depends largely on…read morewhat kind of a skier/snowboarder you are. If you're an absolute beginner, it isn't a bad introduction to the world of snow sports. It's a small "mountain" and therefore very beginner friendly. They have a completely closed off area on one side that is entirely for beginners with conveyor lifts, very gentle and short slopes, and a short chairlift. There are also two green trails on the mountain designated as "slow skiing areas," though they might want to police them better as there were still several daredevils blasting by us. The whole process for rentals and lessons is a well-oiled machine and easy to navigate. My 11-year-old son had never been skiing or snowboarding before and was anxious to try. So this seemed like a logical spot to bring him. I had been here plenty of times as a kid in the 90's, but this was my first time back in decades. We came on a Sunday in March and arrived at 7:30. It was already crowded with cars and people at that point but we still got a good parking spot and picking up rental equipment was no problem. My son enjoyed his snowboarding lesson and was loving how quickly he was learning. I bought a lift pass for me + helmet rental, and a beginner package for him (this included snowboard/helmet rental, one hour lesson, and restricted lift ticket). All together this was $293, which seems wildly overpriced for the mountain we were on, especially considering my son was stuck to the beginner area all day unless we upgraded his lift ticket. But I guess this price is common in the skiing industry these days, and I hate to think what the big mountains out west are charging. If you're an experienced skier/snowboarder and live close by, it's probably not a bad place to get in a quick fix. As an experienced skier myself, it was a pleasant day on the slopes, but got a little boring after awhile. If I'm going to pay an arm and a leg, fight hordes of people all day, and drive for a few hours to get there, I'd rather do so on a bigger and more challenging mountain.

    We really wanted to get an aerial view of the fall foliage, but it wasn't really much to see as…read moremost leaves are still green. However, Blue mountain is absolutely stunning! We enjoyed the views from the chair lift and felt pretty safe. After the lift, we hiked over to the restaurant at Summit Lodge. ** Of note, the website says it's a .6 mile trek, but it is definitely 1 full mile as we were told upon departing the chair lift. We finished our meal and hiked back up the mountain arriving at 5, to discover that the lift was shutting down for the night. The operator said someone should've told us that it stops running at 430. Initially, he said he could take one of us back down in his 2 seater vehicle and the rest of us would have to hike back. But then he decided to radio to base who advised they would have someone drive the 3 of us together. The operator waited with us until our driver arrived. The driver was a very nice police officer who gave us a lot of info about Blue Mountain, and even volunteered to be our photographer. Despite the snafu, we all said we would come back. 8/10

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    Blue Mountain Resort - Lock up your board & gear! I use 2-3 locks. I'm just anxious like that. But you really just need 1 lock to deter thieves!

    Lock up your board & gear! I use 2-3 locks. I'm just anxious like that. But you really just need 1 lock to deter thieves!

    Blue Mountain Resort
    Blue Mountain Resort

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    Jack Frost Mountain - Loved the ambiance!

    Jack Frost Mountain

    3.0(34 reviews)
    3.4 mi

    This is now my 3rd visit to the mountain and it's been as consistent, enjoyable and equipped with…read morean experienced and knowledgeable staff each and every visit. The most amazing part of JFM is their adaptive ski program. We have a 10yr old neurologically impaired child who is now skiing without any major assistance thanks to their incredibly patient and well trained instructors (thanks Bob & Dave ).

    With little experience in skiing / snowboarding, we found this ski mountain had good number of…read moretrails compared to other more popular mountains in PA. There were a few beginner trails which were not as crowded as other mountains. Two of my kids went to the black trails and they said the trail was very short even though the difficulty level was up. The thing I did not like was that the lounge was at the top of the mountain instead of at the bottom, so basically I was unable to video or picture my kids snowboarding at all. We went on weekends and during the holiday week, but two of the lifts were not in operation. The line for the lift got a bit longer during the peak time. The group lesson seemed very crowded and the teacher / student ratio seemed high. Good to know that their tickets could be used at Big Boulder, so you could basically ski in two different mountains for the price of one ticket! The cost of the food was way over charged. I would recommend to go during weekdays if possible because it was crowded on weekends.

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    Jack Frost Mountain
    Jack Frost Mountain
    Jack Frost Mountain - Ski chair

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    Ski chair

    Camelback Ski Resort - At the top of Meadows slope

    Camelback Ski Resort

    2.6(509 reviews)
    13.9 mi

    Here's the reality: if you're visiting any area in close proximity to New York City, this is…read morelargely what you should expect, and it has been our experience in both Connecticut and New Jersey as well. There is trash everywhere. Truly everywhere. Many people don't bother using the trash bins and instead leave their garbage behind for someone else to deal with. Public spaces and facilities aren't treated with much care; we saw gum, trash, and random items tossed into the gas fire pits, and people taking selfies often seemed to take priority over respecting others' personal space. We were fortunate to have rented a condo outside the resort, but the behavior we encountered at the resort itself was very similar, plus a few additional moments we could have done without, including someone blowing their nose into their bare hand and whipping it onto the floor. My family and I are doing the 50‑state challenge, and we chose Camelback Mountain as our Pennsylvania destination. Had we realized how close it was to NYC, we likely would have picked somewhere else. The mountain is beautiful, and the resort has a lot of potential, but they were out of almost everything across the property. On‑site restaurants had limited availability, and the posted hours weren't accurate. There's also very little to do outside the resort at this time of year. I'd recommend skipping the "largest general store in the country", the condition of their petting zoo alone will have you wanting to start an animal rescue.

    This is a great place for beginners! LOTS of green beginner slopes to try out. However, it's a…read morepopular spot and tends to be VERY crowded... That said, I recommend you get here as early as possible if you plan to rent equipment!! It's also very helpful to reserve your gear and lift tickets ahead of time. That will make the gear check out process a bit easier/faster. We arrived around 1pm, and stood in a ridiculously long line to get our gear... All in all, we spent a little over an hour and a half just waiting for our gear. We were pretty annoyed by this, so if you're looking to spend more time on the slopes, get here EARLY!!! Parking is free, but also very difficult to find the later you get here... So keep that in mind as well. They have lockers all over the premises to lock up your things. You'll have to pay to rent them and I believe the only option is to pay for the whole day. Regarding crowdedness... There were really long wait times at the ski lifts, which was very annoying and often frustrating. I get that they have upgraded systems that scan our lift tickets each time we ride, however it created a lot of chaos regarding the lines. I was not a fan. Also, the number of people who were just SITTING in the middle of the slopes, blocking the way was incredibly annoying and also dangerous. There were a LOT of people doing this... I get that it can be scary going down the slopes, especially if it's your first time, however MOVE TO THE SIDE if you're not planning on going anywhere. To end on a brighter note, we were surprised to discover that they offer night skiing here! So arriving later in the day didn't affect us too much as we continued skiing until after 7pm. As beginners, we only needed about 3-4 hours of ski time so it worked out great for us! Not sure if we would come back here or not, but we're definitely glad we tried it out at least once!

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    Camelback Ski Resort - Smallest boot size is 7 for toddlers

    Smallest boot size is 7 for toddlers

    Camelback Ski Resort
    Camelback Ski Resort

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    White Lightning Snowtubing - White Lightning Snowtubing

    White Lightning Snowtubing

    3.5(11 reviews)
    31.1 mi

    I assumed that the place is the most visited in the vicinity during this season as line going up to…read morethe top was long. The conveyor belted ramp helps us save our energy as pulling the rubber tube up required one. It was not that high when i reached the top - was very deceiving looking from the bottom. The ramp has about 6 lanes so the line moves so fast. The staff was nice and giving each tuber a good push. There is an option to dive to your tube. The slope was slanted and curving up at the end so everyone automatically stopped. A waiver needs to be signed before paying the $15 admission fare. They gave a tag that is required to wear. It shows that you were given access climbing up to the top. I heard that each rider is allowed to come up and down as many times as he want within the two hour time frame. We get bored at round 4. Kids will definitely enjoy it. Doesn't need to be staying in one of the resort villas to be in. Free parking is available . There is a restaurant by the ticket window that anyone can hang out before it after the tube run. A good place to visit when in the area.

    Absolutely sucked, DONT WASTE YOUR MONEY!!!!!There were over 100 people waiting on the mountain - a…read morehuge pile up to the point where there wasn't even space left on the mountain, all for a 30 second thrill. We spent $200 to wait for 30 minutes to go down once. It's clear that they just wanted to pack as many people as they could onto the hill, regardless of how long the wait times would be. We paid for 2 hours of tubing, but we stayed for one ride, which was a 30 minute wait, so we would MAYBE get to go down the hill 4 times, if we were lucky. Couldn't even be bothered to wait to go down again, it was so not worth it. If they're actually following the 50% capacity requirement now I can't even imagine what the wait times would be like at full capacity. Total rip-off. Save your money and your time, and go somewhere else to snow tube.

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    White Lightning Snowtubing
    White Lightning Snowtubing
    White Lightning Snowtubing

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    Pocono Resort Conference Center - Bed bug are you fucking kidding

    Pocono Resort Conference Center

    1.6(60 reviews)
    4.0 mi

    WOULD CERTAINLY STAY THERE AGAIN. We read the awful reviews before booking, but this was the least…read moreexpensive option around for our party of 6. Yes, the hotel is slightly older, but contrary to the other reviews, it wasn't as horrible as others have said--maybe it was because we had lowered expectations going in, but in fact we were pleasantly surprised. THIS IS NOT A 5-STAR HOTEL PEOPLE, SO GET OVER IT. It is a decent hotel, one of the least expensive in town, and definitely worth what we paid. PROS: The breakfast: more than just "grab and go." It was scrambled eggs, sausage, cereal/milk, bagels, toast, yogurt, juices, tea, coffee and more. It was buffet style and the staff were on top of refilling food and cleaning tables promptly. The pool: clean, clear, WARM! Very chlorinated-expect red eyes. The rooms: clean, comfortable, pretty much like any other middle of the road hotel. WiFi is free and worked better than cell service in this mountainous area. Tv was new, fridge and hairdryer were standard. Pretty quiet as well. The staff: awesome. The price: terrific. THE CONS: It was a little nerve wracking going up and down the hill to the hotel in the snow (December). They plow, but I'm not sure they salted the road, it seemed icy. We made it fine even though we were in a Ford Fusion and a small light Honda Fit. Yes, the key cards reset and locked us out even though we were booked for 2 days. Guy behind us in line in the lobby was having the same problem. I would suggest to the management, that since they clearly know this is a problem, just tell people when they check in that they could have a problem with this and apologize ahead of time and say that you are working in the problem. The rooms: as stated, clean, but a weird white grainy powder on the top of the bedspread. It was sort of like when you use too much powdered laundry soap and it doesn't rinse out all the way--or maybe the maids sprinkled carpet powder before they left and it overshot onto the bed--I have no idea. It was not IN the bed sheets, so we just shook it off the top and got over it. Then when we unfolded the sofa bed and just re-folded it back up, we noticed that a french fry fell out and there were also a few crumbs on top of the outer blanket in the sofa bed. Again, inside the sheets were clean. Minor, but annoying. Plumbing: toilets were a little slow. One shower (we had adjoining rooms) would not shut off completely and ran a medium stream all night. We felt horrible about all the wasted water, but it was really late and kids were asleep, so we didn't call the desk. :( Structure: I would suspect they have been trying to update and remodel. Room seemed newly painted, but certainly not a perfect paint job (paint on lamps, blotches here and there of dark paint we at first thought was blood, an unpainted water spot above the shower, etc). One old tiny elevator working (and one broken)-- IT REALLY WAS NOT A BIG ISSUE OR PROBLEM. Room heaters were a bit inefficient and inconsistent, but not terrible. Some of the the double-pane windows have become unsealed, so foggy and difficult to see outside. OVERALL: pretty decent for the low cost. No, it is maybe not like a sandals resort, but come on people, look at the room price. Never once saw a bug. Staff was great and extremely accommodating. They seem to be really trying to get the place looking better. It wasn't the Ritz, but it wasn't a roach motel either. WOULD DEFINITELY STAY THERE AGAIN.

    We pulled up on Thursday. It was very sketchy. The door was locked. They had a ring camera plugged…read morein through the extension cord through the window. All the cameras were unplugged. The computer was unplugged. We made reservations and no one answer the door.

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    Pocono Resort Conference Center - Room lamp, seems like blood

    Room lamp, seems like blood

    Pocono Resort Conference Center - Piss stains on the sheets

    Piss stains on the sheets

    Pocono Resort Conference Center - More piss stains

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    More piss stains

    Split Rock Resort - skiresorts - Updated May 2026

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