Milt and his gang are great. I had a problem with my truck and I thought it may be a transmission…read moreproblem. I took it to Sharp Transmissions because of the reviews and its a transmission shop. I work on my truck as much as I possibly can but dealing with repairing a transmission is out of my wheel house. I dropped off the truck in the morning and I got a call about 2 hours later. Milt told itme he had inspected the car test drove and it was not the tranny it was the power steering pump that had a small not noticeable leak but the fluid resevoir was almost dry and that was the noise I was hearing coming from the truck. He added power sterring fluid and solved the problem but let me know it something that will need attention down the road. I thanked him I picked up my truck later that evening. Drove the truck home ran like a charm. I will certainly take it to him again when I need work done. I appreciated his honesty he could have told me I needed a new transmission instead I got a honest and fair evaluation and fix. Thanks Milt glad to see that there are still good folk out there. Scott S

Oh, the joy of owning an old Jeep (now a quarter century old). Sprung a big transmission fluid…read moreleak when down in New Jersey on New Years Day. The AAA tow truck operator asked me where I wanted it to be towed, and I immediately said "Sharp Transmission." The dropped it off and put the key in the after hours slot. Next day,I called Milt and said, take a look and give me my options. No rush, I said, since I have other cars I can drive. Milt and his crew found some time to not only diagnose the problem (two rubbng hoses put a hole in one), but to repair the problem. Same day! I picked the car up this morning and it is working perfectly. Like I said before, if you are not taking your car to Sharp, you should start doing so. Great service, excellent communication, attention to detail... Highly recommended.

What genuine nice people friendly and efficient I just went for my inspection, They were so nice…read moreto me And did it so fast what a pleasure Highly recommended this business!!

They were honest and did not do service just to do it I had a engine light that came on and then…read morewent off they told me what they thought it could be as my car was known for that and said if it came back on again bring it back and they would look further and just did the oil change I asked for. Nice to find a place that is just about finding services to charge you for

J & J has been doing my inspections for years. They're quick and friendly! Love this spot!read more

I went to J&J about getting my car inspected...the only shop that was friendly and helpful when I…read moresaid I needed walk in service if available. I got the inspection done today and the experience was great. Jay, one of the owners, welcomed me to the shop, very friendly. I sat in the waiting area after they started the inspection. There was another customer there and we started chatting. He couldn't praise the guys there enough. This other customer and I started lamenting how a lot of businesses don't provide the same customer experience we were use to from when we were younger (yes, bunch of old guys lamenting the world is going to...) and he said J&J is one of the exceptions. Jay showed me some additional concerns on my car...brake and tire wear. He showed me the problem areas and said I have some time left but these expenses are coming down the pike. It was refreshing to see this sales approach...I was aware he was upselling the other services they offer and I was totally happy with that...that's what all businesses must do. It was the approach, education, and showing me why the repairs would be needed that convinced me that when I need the work to be done, I will go to Jay and his team. Well done guys and keep it up! PS: they have the cutest wall of kids pictures that puts a smile on your face.

This a one great family business. They really walk the walk and deliver honest service. I have…read morebeen going to them for five years now and they never try to upsell or inflate the necessary service. Lank's is a square shop and it's clear why they have been in business for 80+ years. I highly recommend them.

The store owner called me a "BITCH." I left my car for repair on September 28th, but after 10 days…read morewith no updates, I called three times to check the progress. The last time, he told me I could pick up my car at 5 p.m. When I arrived at 5:30, I was informed the door was still apart, and I would need to wait another 20 minutes. At that point, the owner was already becoming aggressive and swore loudly when he saw me. I asked if the window was fixed, and he responded impatiently, saying he had already told me on the phone that he took the door apart, put it back, and it was now working. I asked if the issue would happen again, and he said it likely would. I pointed out that it wasn't fair to charge me since the problem wasn't fully resolved, and I had been told I would receive a call before any charges were made. The owner then walked up close to my face and said, "I'll let you go this time, but don't ever come back here again. I think you're a bitch." He then quickly reassembled the door in three minutes, dropped my keys at me while looking down on me, went back into the store, and shut the door behind him.

We moved up here (Milan) about 10 years ago and started to have our vehicles serviced there. As…read morementioned in other reviews don't expect to have a lengthy conversation with Joe, but considering their continual backlog due to their great following and service it is understandable. Besides their great service their pricing is also outstanding. Saved a lot of money by using them over the years. The only time I went to someone else was during Covid when RHA was temporarily shut down. The other local and well-respected shop did not correctly locate a minute cooling leak, which was only resolved when RHA re-opened and I brought it in to them.

Joe at Red Hook Auto does great work at an affordable price, and quicky. He's no-nonsense and…read moreprofessional (don't expect long chats... this works to everyone's benefit as time = money). I've been to both chains and mom-and-pop shops in the area, and have often left feeling the job wasn't done well (which later bears out), takes too long, and/or I've been overcharged for the service. This is not the case at Red Hook Auto--Joe's fantastic at his job, honest, and incredibly efficient. He also gives great referrals (body shops and such) if needed. I'm very grateful we found Joe and I highly recommend!

The absolute best in Hudson Valley !! Been going there for years and they're always spot on.read more

Had to get my vehicle towed to the shop for a timing chain issue. After checking my car, they were…read morehonest about the cost of work vs. the value of the vehicle, rather than charge me $1,000's like some other shops might have done. They were right and I was better off just buying a new car. And after a week or two, I only had to pay for towing! I will certainly be using this shop in the future. Thanks guys!

I'm now noticing that the reviews for this shop are for the previous owner. Don't make the mistake…read moreI made! Was shouted at over the phone when I called to ask for an update on the car I had dropped off. Was told he wouldn't work on it and to have it towed away to another shop citing that there were "too many cars in line" "people are always calling and interrupting me while I'm working". When picking up the car I tried to explain that I was only calling because of the timeline they gave me and the owner shouted at me threatened to fight me in the office?! Honestly, it seemed like he was having a nervous breakdown, so yeah, wouldn't recommend. Pretty insane way to treat customers.

Update: Bob retired around july/august 2021 so not sure of current quality of service - happy…read moreretirement Bob and thanks for all the help over the years!

Very prompt service and honest. They shied away from doing some work on my VW and referred me to…read morethe dealer, but refunded the diagnostic fee after they realized they couldn't do the proper software updates. I'll continue to use them for maintenance like brakes, oil changes, tires, wiper blades, filters, etc.

My go to place for anything automotive. I take three cars in here for regular maintenance and I…read morenever worry about the work that is being done. They are efficient, reliable, and trustworthy. They're everything you're looking for in auto repair shop.