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    West Motel

    2.5 (6 reviews)
    InexpensiveHotels
    Open Open 24 hours

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    1030
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    12342

    12 years ago

    Helpful 1
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    4 years ago

    Even though I had a good stay there was a hole on one of the blanket on room 23 still a good and old place

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    4 years ago

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    8 years ago

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    11 years ago

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    13 years ago

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    Hampton Inn Murphy - Guest room

    Hampton Inn Murphy

    (14 reviews)

    $$

    This property is just fine. As others have noted, it has some age on it but the lobby area and…read morecorridors seem to have been updated. The rooms....not so much. But there was nothing wrong with them. Comfortable furniture, everything functioning, and clean. I wouldn't expect super gracious/kind staff but they'll do their jobs. Location is good. Adjacent to highway. Not far from downtown (7-8 min). Fast food and Wal-Mart and Walgreens across the street. If you need to stay in a hotel in Murphy, you don't have all that many options and this is probably the best you'll get. Again, very standard "ok" hotel property, just don't expect to be wowed by the property or the staff.

    Being the only "decent" hotel in Murphy, we have stayed here innumerable times. It just gets from…read morebad to worse. Front desk staff mostly young men who couldn't give a damn. Housekeeping blocks the hallways with bags of trash, you have to touch these filthy bags to get by. Gross! Hotel was DEAD. As in VERY FEW guests. Was in a wheelchair and asked for a later checkout as it took me more time to pack up. Young man at front desk said "I'll give you thirty minutes". Not helpful. And the way he said it! So rude! Ice machines are ALWAYS broken on the floor you are on. Now WHY is that? Because they DON'T CARE! These people don't care and it shows. I hope Murphy gets a decent hotel very soon, as this one STINKS. The breakfast service is NOT ADA accessible. A GUEST helped me while two young men sat with their FEET UP in the back office staring at me. I couldn't even make a damned waffle! No fruit left out during the day for guests as in ALL OTHER Hilton properties. And the employees scarf up the cookies left out for the guests at night - wander around with them and eat them right at the front desk in front of guests checking in. Does the owner not know what is going on? Or does he/she not give a hoot? Seems to be the latter with the coldness and rudeness of many of the younger male staff. Murphy! You need a better hotel than this one! Quickly!

    Holiday Inn Express & Suites Murphy

    Holiday Inn Express & Suites Murphy

    (20 reviews)

    $$

    We stayed in this Murphy hotel while visiting my mom over Christmas. It's close to downtown Murphy…read morewhere you can find some cute spots to eat and shop. Check in was easy and the person who checked me in was super friendly. Our room was clean and spacious. There was a mini fridge and microwave in the room. The bathroom had Dove body wash, shampoo, and conditioner dispensers in the shower which I liked better than the tiny bottles since my hair is long and I need a lot of product! The bed was pretty comfy and I liked they had pillows labeled as firm and soft on the pillow cases so you could easily find your preference. If you opt out of daily cleanings/towel changes/sheet changes, you get a point bonus which we opted to do since we were only there a couple nights. The only downfall was noise carried a bit through the door and walls. I could hear kids running around in the hall and TVs on a couple of times, but it was never enough to prevent me from falling asleep or wake me too early so not a big deal. They have complimentary breakfast, but I'm a late sleeper and not a big breakfast eater so I never checked out the offerings. Coffee was available in the room. Overall, we had a good stay here at a good price and I'd book this hotel again when visiting the area.

    The individual was very rude after I reported that the door to our room was open , the bed was…read morevisibly be. en sat on or She told me she had shower curtains and I said i want anothe room .layed in and the shower had no shower curtain. First we felt the room wasn't secured. We did not know why or who had been in there. I asked for another room which she did. Then my wife and I went back down for coffee , and my wife just told her again what we found. Evidently she was new cause then she accused my wife as being aggressive. Im 70 she's 73 we have stayed at IHG for 15 years and was never treated like this. Asked to talk to the manager and once on the phone she never ever responded to our claims or offered an apology. We reported this to corporate and are still waiting for a call of apology from Murphy. Never will stop in Murphy at all.

    West Motel - hotels - Updated May 2026

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