Great prices on lobster and you know they are fresh! Great small business, no frills, just tasty…read morelobsters at a great price!

Recently getting into buying fresh lobster and have been wanting to try this place. They limit 1…read moreperson per group and 2 customers at a time. Staff was very helpful in explaining their prices compared to other places and relating questions. Lobsters were incredibly fresh and still kicking. Very happy with the quality of their seafood.

This place would be great - if they were ever open. Third…read moretime this summer we scooted over here on our way to the beach, only to sit and wait and have no one show up. Annoying.

The best bait shop I've used. Great worms, live eels, and a great selection of lures. The owner is…read morefriendly and helpful. Highly recommended

This store sucked ass. Huge store, about 2 employees working inside, not very helpful at all, no…read moreinterest in giving good customer service, was left to twiddle my thumbs at the register for about 45 minutes waiting for someone to finish my interaction since they decided they were just going to abandon the service to go hide on the store floor instead of getting to the bottom of the underlying issue at hand. Dont waste your time here.

Went in to get a new fish pole and reel for my son, while the store is huge, there are only a few…read morepeople that works there. But there was probably like 4 customers there and getting someone to help and ask question was very easy. The person I talk to was helpful and friendly. There wasn't much of a selection for bait casting reel and pole combo, but we manager to find one where my son was super excited about and was reasonable in price.

This is a nice little gun shop, I been here many times over the years. Chris, the owner, has…read morehandled a few transfers for me at a very reasonable price. I just came from there actually. He is great to deal with when having to filling out forms and answering any questions you might have. Cool selection of handguns as well, nice cross section from different companies with the latest models. This store isn't filled to the brim with a bunch of widgets and gadgets and Wannabe Rambo gear like other stores, mostly just what you need for your shooting and storage needs. Plus some other useful stuff like knives and such. If you don't like having to wait in line for a long time after taking a number just to talk to a customer service rep, or look at a gun, Precision Point is the place.

Chris, TK for your help and assistant. I am very happy with my first gun, looking forward to seeing…read moreyou for the next one.

Outstanding Customer Service -- Saved Christmas!…read more I cannot say enough great things about Tomo's Tackle and their incredible customer service. We ordered a fishing rod for our son for Christmas--he's a teenager who absolutely loves fishing and spent weeks researching the exact rod he wanted. Unfortunately, the rod arrived damaged due to shipping, and we were heartbroken. From the moment I reached out, Tomo's Tackle was responsive, kind, and incredibly accommodating. They immediately reviewed the photos, offered a full store credit, walked us through comparable options, and even went the extra mile to order the exact same rod from their supplier when it wasn't in stock--at no additional cost to us. They were patient, communicative, and genuinely cared about making things right. Thanks to their efforts, our son will still be getting the rod he worked so hard to pick out, and that truly meant the world to us. They didn't just fix a problem--they saved Christmas for a fishing-obsessed kid and a very grateful parent. If you're looking for a tackle shop that stands behind their products and treats customers like family, Tomo's Tackle is it. We will absolutely be repeat customers and happily recommend them to anyone. Thank you again, Tomo's Tackle!

Great selection of products. I live in California and the small brick and mortar shops are…read moredwindling. Support small businesses whenever possible I always say. They give their honest opinions if asked and also have better products overall. It's refreshing to see that small businesses stand by their work. Great transaction. Awesome communication. Even better customer service. Will do business again. It's sometimes scary to order online. Will tell my family and friends who are getting more serious into fishing. Especially my family in CA, HI, and the west coast. Rest assured I've had great experience with this tackle shop. Will do business again. I'm thinking of upgrading my Conventional reels to something more hefty in the next year. Thank you

Great customer service from Kay in the shoe dept. She greeted us and offered to help with a smile…read moreon her face. A tall, darkhaired young man with glasses also helped, in fact, he found the correct size and style shoes my husband was looking for. The two employees worked together very efficiently and were very patient and courteous. Perfect customer service. We will be back.... Thank you.

Awful customer experience. Bought two kids soccer shirts for $115 each. They wore them ONE time…read morebefore the letters started peeling off. The manager Justin could not have been less helpful. Everyone around saw how poor quality the shirts were and I just wanted an exchange. Terrible business and even worse customer service starting with the manager. This was all after I was told I could make the exchange no problem by floor associate and proceeded to wait in line for 25 minutes. It is sad to see this happen and what a waste of money. These big box businesses have lost their way.

We were interested in buying an exercise bike. We had been to the Dick's in Medford, but they…read morecouldn't be bothered to help us. We called this one and they said that they had the model we were interested in on the floor. When we walked in, someone asked if they could help us and directed us to the right area. In the area, someone came and helped us. They let us try the bike that they had. We bought one and they loaded it in the car. We were very happy with the experience.

Customer service at the Saugus Dick's is phenomenal. I had an issue on an online order, and the…read moreitem was not in the pick up area. Multiple staff members dropped everything they were doing and invested their time in searching for my item. They were all very professional, apologetic, and found my item and promptly contacted me. I picked the item up and was completely satisfied with how important my item/issue was, and that type of dedication is awesome!

If you're anywhere on the North Shore and looking for a trustworthy, knowledgeable gun shop, do…read moreyourself a favor and stop by CSGI Firearms. I've been a customer since they first opened, and the experience has been consistently outstanding. The entire team is incredibly knowledgeable--not just about firearms, but also Massachusetts laws, surrounding ranges, and any questions you might have as a new or experienced shooter. They go out of their way to make sure everything they do is completely Massachusetts law compliant, and they genuinely care about educating their customers. Whether it's explaining the LTC process or talking through your Second Amendment rights, they always take the time to make sure you understand everything clearly. One thing that really stands out is their inventory and customer service. Most of the time they have exactly what you're looking for in stock, and if they don't, they're quick to find a solution and get it ordered with a very reasonable turnaround time. They make the process easy and transparent. The shop itself is welcoming and comfortable. Even if you walk in just to ask questions and don't end up buying anything that day, they still make sure you leave with knowledge and confidence. There's never any pressure--just a genuine willingness to help whenever you're ready. Chris, the owner, deserves special recognition. He's a stand-up guy, a former service member, a family man, and just an all-around good human being. You can tell he truly cares about his customers and the community he's building around the shop. And sometimes you'll even be greeted by the beautiful Belgian Malinois who is incredibly sweet--but also clearly well-trained for protection! I'm genuinely grateful to have such an amazing shop nearby for anything we might need. I recommend CSGI to everyone I know. If I could give more than 5 stars, I absolutely would!

Great store! The owner Chris is super friendly and will help you with any questions you have about…read morefirearms. Great selection of guns and ammo! I highly recommend this little gem for all gun owners.

Today was my first time coming to Ski Haus and will not be my last. It's a massive building that…read moreI've never even know was there. I came in 12/15 looking for goggles and was overwhelmed with such a selection! I worked with Myles and he was such a peach. He knew so much about different goggles, brands, specs and taught me how to take lenses on and off. He was incredible, best customer service I've ever had at a ski shop. I tried on a bunch of pairs and left super happy. This was all because of his help!

They were very knowledgeable and fit my son into ski clothing and boots he loves . Plus they will…read morerefit the boots anytime he needs that done