Very nice and clean. Serenity checked us in.She is a very sweet young lady. She suggested several…read moreplaces for us to eat, we said which is your favorites so we went to one for lunch downtown Flagstaff. And dinner was walking distance. And they were both awesome. She was on a break and sat and talked for a while. She is why we will go back to this location. Friendly staff.

Super nice and clean hotel. It was recently renovated and the rooms were all updated with…read morecomfortable beds and newer furniture and tv. Staff at the front desk were really friendly as well. Reason for only 4 stars is they charge a parking fee.

Hubs and I booked a last minute stay at Days Hotel by Wyndham Flagstaff. Many of the hotels in the…read morearea were fully booked since there was a big expo happening that weekend. The same expo we were attending. Location is great as it's close to downtown Flagstaff. We arrived in Flagstaff and checked in after 7 pm. The staff was friendly and helpful at check-in. Our room was a spacious king suite. It had a king bed, small couch, coffee table, fridge, and more. The room was clean and had everything we needed for a one-night stay. The bed was comfortable and the area was pretty quiet. We slept well and hard that night. We checked out early the next day to head to our expo and didn't have time to explore the hotel, so I can't speak for the amenities. However, we noted that there's a restaurant attached, an indoor pool, and a large lobby.

This is a former Days Inn. Now it's called the Kendrick hotel. No breakfast in the morning but the…read morerestaurant attached is amazing and you get a hotel discount at Northern Pines. The price makes it worth it. They are remodeling and there are still signs of Days Inn around the hotel. My room was really nice with excellent air conditioning. Loved the bedding. Made sleeping a lot more restful. The indoor pool was clean and the hot tub worked really well. It's been a great three nights.

Rooms are clean and the bedding is also clean, I verified with UV light. The faucet, however, has…read morethe cold on hot water reversed from standard. They offer a decent complimentary breakfast with eggs, sausage, pancakes/waffles, cereal, wheat bread and bagels. All self served. A great way to get you in the road.

This hotel is very sub-par. The room was clean, and the beds were decent. We were on the lower…read morefloor, and we heard our upstairs neighbors all night. There was no hot water in the sink or shower. Several homeless people were settled in the parking lot. There is a small single serve coffee maker, but they only left one packet for regular coffee, and one for decaf. The coffee sucked, but it might be because I used the tap water. There are some many nicer hotels in the area, so I highly recommend to choose one of those.

The moment we pulled up to this hotel, we tried to cancel our reservation. The place looks run…read moredown, the pool is no where near what it looks like in the pictures, and it looks like a homeless camp next door (I think it's an abandoned hotel). I'm not blaming the staff at this location, just the online/phone customer service that wouldn't refund our money.

We enjoyed our stay at this Ramada Inn. We came from the PHX area for a couple of days to relax and…read moresee a few sites, do some shopping, and get out of the congestion of the city. The room was fairly quiet. Our only complaint is there wasn't enough water pressure from the shower. Other than that we will be back.

My husband and I decided to take a spur of the moment trip to Flagstaff, in effort to escape the…read moreheat of the valley for a night. We decided to complete our spontaneous journey by booking a hotel once we arrived in Flagstaff. We decided to book at Hotel Elev8 as it offered great amenities at an acceptable price point. Upon arrival, we were greeted by friendly staff. Check in was a breeze. When we went to our room, we entered through a side entrance as recommended by the front desk staff. From the main hallway- I was a bit surprised by an abundance of maid carts and extension cords for the vacuums strung out all over the floor. I saw this as a major liability of a guest were to trip over a cord. The hotel does not have an elevator, which could pose an issue for some guests. This did not bother us though. Our room was clean, and updated. I was very impressed by how nice of a room it was considering the low price we paid. I loved that there was a 24 hour gym, sauna, large hot tub and pool on the property. All in all, I feel that this hotel was well worth it for the price. We would definitely book another room here in the future.

The front desk check in worker, Tessa should be fired for her unprofessional lack of hospitality…read moreskills. We had booked a non refundable room 2 weeks in advance through Booking.Com and had specifically requested confirmation that the pool was functioning before booking. The representative put us on hold and then confirmed pool was operational. We showed up at Elev8 shortly before 1pm and Tessa said there would be a $30 early check in fee for the 2 hours. We declined the fee and said we'd wait in parking lot for 2 hours. Next she told us that pool was NOT functioning- more disappointment. She said she'd place us in a room far from the freeway traffic and to come back at 3 pm. My Asian wife went back to office at 3pm and Tessa refused to give her the non refundable room despite telling us to come back at 3pm. Never in our life's have we ever been turned away or had such a miserable experience. Personally, I think Tessa is a racist and I would discourage anyone from staying at this facility. She clearly has ZERO customer service skills and does not belong in the Hospitality industry. Please stay away from this facility- it's overpriced anyway and there are much better deals in the area. Hopefully the Management will fire Tessa for her racist and unprofessional behavior.

The front desk staff was not at the desk at the posted check in time. They were 30 minutes late. We…read morefound a house keeper and she was very helpful and said "This happens all the time, they are the worst". This was our first experience with this hotel brand and it was definitely our last. Sorry NAU parents hope your experience is better.

Came here after car broke down and let's just say... it did not help. The woman at the front desk…read morewas incredibly rude, hounding us and talking a million miles per hour. We get up to what was supposed to be our spacious king room, and it's the tiniest hotel room I've ever been in with a double bed... not to mention the hair left in the bathroom. The only reason I gave this place 2 stars instead of 1 is its excellent location, but there are many affordable hotels within walking distance of downtown.

Blue, the front desk associate, has some of the worst communication skills I've seen in customer…read moreservice. He is extremely hostile and quick to raise his voice to yell at customers. He seems mentally unbalanced and is not a good face for the business. I made a reservation online and arrived with a small camper in tow. Blue immediately assured me that it wouldn't be possible for me to park anywhere on the premises, though I'd already paid to stay the night. When I asked "surely you aren't that busy, the parking lot has many open spaces", he raised his voice to yell at me that as a policy they do not accept oversized vehicles and I needed to find somewhere else to stay. I am a young woman traveling alone and grown men yelling at me is scary, so I left the premises to find another hotel to stay at. I called the agency I booked the hotel through to cancel the reservation. Blue reassured them on the phone that he can't do a refund because one guest can only take up 2 parking spaces. My car and camper can detach and take up exactly 2 spaces. This detail would have been helpful to hear initially instead of being yelled at and shooed away so I could resolve the situation. Because I booked another hotel room at Blue's insistence, and then he refused me a refund. I returned to the hotel to clarify with Blue that I would have liked to know the bit about being able to take up 2 parking spots because I could have fixed the problem and stayed there instead of paying for 2 hotels, but he started raising his voice at me, telling me the blatant lie that he "was trying to tell me that, but I wouldn't listen", and continued to scream at me to get off his property. As long as this man is working here, I'd recommend staying far away from this business. I've added some photos of the space in the parking lot for reference.

I really wanted to like this property. The staff is amazing and so sweet. I called before coming…read moreand the man was the nicest and friendly on the phone. The staff when I arrived was nice and welcoming. Lee was working and she's absolutely wonderful. This being said- I switched rooms three times within the first 10 minutes. First room was cleanish but smelled of smoke and although it's listed as smoke free- the room next to it was cracked a foot and there was a man smoking in his doorway. The second rooms beds were made but the bedding was unusually wrinkled, I pulled both back and there was body fluids and tons of hair all over the sheets. The third room that we actually stayed in under the repeated phrase of "it's just one night and we don't have to shower", the linens were clean but it was gross. Phone had dirt all over it and was sticky, there was crumbs all over the floor (didn't realize it until I took my socks off and walked to the bathroom and then we put shoes on anytime we walked on the floors afterwards), there is dirt build up everywhere and in every nook and cranny of the room, it looks like at one point they painted or resealed bathtubs and they are all peeling, there is stuff wiped all over the walls, the elevator/stairs/everywhere that's a common area is gross. The people diagonal under us were outside drinking and being loud until at least 2am. Never again. I already cancelled our two upcoming reservations we had there.

Jose Ortiz is maintenance here and he is *the entire* reason for the 5 star review…read more (Without him? It would be a 2. 1 for location/convenience 2 for price) This motel 6 came up for us on our way home. I don't drive in the dark and despite being only 4 hours from the end of the drive back from Chicago, I had to throw in the towel. We travel (always) with one or both of our meows, so motel 6 is our go-to overnight. The front desk was kind of bizarre: "this is not a problem but for you because you are a good man? We will fix it!"--there was a serious issue with the room and we were just about to give up on getting it resolved (and leave)--but then maintenance arrived: an absolute hero named Jose. He scoped out the problem and quickly found a solution. Yay Jose! The room is a standard motel 6 room. Same slightly sketchy coverlets. Decent desk with wi-fi. Microwave and refrigerator. But this location? It has Jose! Five stars for him. Let me add, as I wake up and get back on the road, that this turned out to be a quiet and comfortable overnight.

Thief. Liar. I reserved a room through the Motel 6 APP which I use on ALL road trips. It guarantees…read moreme a room and let's me pay when I check in. When I arrived the 'manager' said there were no rooms downstairs. I am disabled and have an older dog stairs are a NO GO. After me checking with a different person at the desk there was a room available. The AC didn't work. it was making a terrible noise and the room was uncomfortably warm and stuffy. I asked to wait for a different downstairs room and was instead asked to leave. SO I DID.... in tears. Then I booked immediately a few miles away ALSO in Flagstaff at the Woodlands location. Nicer property, great staff, better location with a Walmart and restaurants across the street. I stayed the night where it was $20 extra than the Butler location but worth every penny. They charged me for the Butler room that I never stayed in and didn't check in to. Then they fought me with the corporate people for my refund saying i did stay in the room. I can't stay in 2 different rooms at the same time. There is proof of check in and check out at the Woodlands location. I disputed the charge and now I am going after them for lieing and stealing from a person on a fixed income who is loyal to Motel 6 as a customer. This location is terrible and so is their staff, their lack of morals ethics or values and above all straight up rudeness. So easy to prove they stole my $53.90

This used to be my go to spot in Flagstaff. Not anymore…read more Booked a room for two nights for $70 a night, went to check in and was told it's $35 a night extra for the dog. That's a 50% premium for having a dog. I asked if they could justify it, he claimed it was extra cleaning, which we all know is complete nonsense. The staff does not spend any extra time on a room because there was a dog in it. This is a total rip off. Anyways we canceled our reservation and we will never be staying at this place again.

The rating appears mediocre but the price was reasonable so we booked. We were surprise at how…read moreclean and fresh everything was. Check in was the most efficient I have ever experienced and I travel a lot and book on Hotels.com or Choice. Room 101 was nicely appointed and the king bed was very comfortable. Pool is open until 10 which I appreciate since I often arrive late and find some pools closed.