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Flagstaff, AZ

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Rodeway Inn & Suites

2.7 (62 reviews)
ModerateHotels
Open • Open 24 hours

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Tiffany X.

If there could be a no star option, I'll click no star. I brought my service animals and they asked me for details about what type of service animal they are. I already felt offended and they said they need to charge $120 for my service animals because they don't think the type qualifies as a service animal. It's already against regulations to ask for details and even worse to make their own opinions about what qualifies. They said I can either pay the $120 or I can choose another hotel to stay. They will fully refund for me. Then I chose to leave this super impolite staff and place. But they still charged my $50. They said I misunderstood them. Am I that silly to not understand what is "fully"??? I called them and tried to discussed what's the meaning of fully. They just hung up my call.

Taylor B.

Well we got in kind of late and I was excited that the website says it has free complimentary breakfast so we didn't have to make an extra stop at the store for breakfast items. When we got into the room there was only a menu for the connected restaurant and prices. So we asked the front desk and they said they do not have a complimentary breakfast and the web is wrong and they are trying to change the incorrect information -_- obnoxious... Also there was a small piece of fried chicken or friend something on the floor in the room we were in... Kind of gross. Other than that the room was fine and we got a decent price through hotels.com.

Lotta S.

The place is a little dated but very spacious. There are refrigerator & microwave but no coffee maker in room. There are plenty of charging outlets. I like the little balcony facing west... tho the view not beautiful in itself but it's something special catching a sunset. Located few minutes from downtown.

First floor, 118
Cecelia E.

I was a bit surprised at the negative reviews. Check-in was quick and parking was ample. Room 118 was clean and spacious with a small patio area, view of the pool (closed for winter), and a clean room. Did I mention we paid $28 for a room with a king size bed? Oh, and because I belong to Choice Hotels membership program, we got double points and a $5 Starbucks card. No complaints here.

Unless your ready to sleep with dirty sheets. Tons of bed bugs do NOT stop here. Terrible experience.
Jenifer P.

-bed bugs -unclean sheets -poor decor -poor air conditioning system -staff working unpaid -dirty ceilings -dirty floors -sketchy location -0/5 stars

Nasty ceiling.
Teighlor C.

Dirty and nasty. Food crumbs all over the tables and desk and fridge. Spots of "something" all over the comforters. Beds were so funky we went to walmart to buy blankets to lay down so we didnt have to touch the bed. Several broken steps on the staircase. Something funky growing on the ceiling. Staff was nice but everything else was horrible. Avoid this place at all costs. If we had been able to afford paying for another hotel, we would have left immediately.

Mattresses stuffed in the stairwell.
Pamela P.

First impression was very poor and then it went downhill. First of all the front desk is a joke. The girl running it has no idea what she is doing. I reserved a room online for check in on 05/06/16 and check out on 05/08/16. We go to our room at the back of the motel and the security door lock is busted out and anyone can walk into the hotel. The wind is whistling through the gap in the door. Great place if you don't care who is outside your room in the middle of the night. So we get up the next morning and drive to Williams, AZ to take the Grand Canyon Railway to the Grand Canyon. (Fantastic trip BTW and the people working the train were terrific!) We spend all day out tromping up and down the Grand Canyon and by the time we get back to the hotel we are dead tired. Go through the broken door, climb up the stairs (yes, there is no elevator), get to our room and neither of our card keys works. So we are locked out. We have to go back down stairs and walk the length of the motel to the front. And this is a deep motel. We wait in line behind some dude who is telling the front desk girl about how many times he's gotten drunk in the bar at the motel. Looks like he might have just got out of jail. When he's done I tell the girl that our room keys don't work. She doesn't say Sorry or anything. Just asks us our room number, re scans the cards and lets us go. We could be anyone who picked up a room card discarded in the parking lot and told her a room #. She didn't ask our name or for any ID. SO, if you don't mind staying in a place where the employees couldn't care less about your security, then this is definitely the place for you!

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7 years ago

Friendly staff, very attentive to our needs! Very Clean and newly renovated rooms, wouldn't mind coming back.

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8 years ago

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8 years ago

The staff was very friendly. The rooms were nice. The pool was the nicest hotel pool I have ever seen. The breakfast was okay.

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Ask the Community - Rodeway Inn & Suites

Review Highlights - Rodeway Inn & Suites

“Year around jacuzzi tub makes for a great night after taking a beating on the mountain!”

Mentioned in 2 reviews

Read more highlights

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Hotel elev8 - Bathroom

Hotel elev8

(80 reviews)

My husband and I decided to take a spur of the moment trip to Flagstaff, in effort to escape the…read moreheat of the valley for a night. We decided to complete our spontaneous journey by booking a hotel once we arrived in Flagstaff. We decided to book at Hotel Elev8 as it offered great amenities at an acceptable price point. Upon arrival, we were greeted by friendly staff. Check in was a breeze. When we went to our room, we entered through a side entrance as recommended by the front desk staff. From the main hallway- I was a bit surprised by an abundance of maid carts and extension cords for the vacuums strung out all over the floor. I saw this as a major liability of a guest were to trip over a cord. The hotel does not have an elevator, which could pose an issue for some guests. This did not bother us though. Our room was clean, and updated. I was very impressed by how nice of a room it was considering the low price we paid. I loved that there was a 24 hour gym, sauna, large hot tub and pool on the property. All in all, I feel that this hotel was well worth it for the price. We would definitely book another room here in the future.

The front desk check in worker, Tessa should be fired for her unprofessional lack of hospitality…read moreskills. We had booked a non refundable room 2 weeks in advance through Booking.Com and had specifically requested confirmation that the pool was functioning before booking. The representative put us on hold and then confirmed pool was operational. We showed up at Elev8 shortly before 1pm and Tessa said there would be a $30 early check in fee for the 2 hours. We declined the fee and said we'd wait in parking lot for 2 hours. Next she told us that pool was NOT functioning- more disappointment. She said she'd place us in a room far from the freeway traffic and to come back at 3 pm. My Asian wife went back to office at 3pm and Tessa refused to give her the non refundable room despite telling us to come back at 3pm. Never in our life's have we ever been turned away or had such a miserable experience. Personally, I think Tessa is a racist and I would discourage anyone from staying at this facility. She clearly has ZERO customer service skills and does not belong in the Hospitality industry. Please stay away from this facility- it's overpriced anyway and there are much better deals in the area. Hopefully the Management will fire Tessa for her racist and unprofessional behavior.

Motel 6 - Dust and dirt on every surface

Motel 6

(50 reviews)

$

Blue, the front desk associate, has some of the worst communication skills I've seen in customer…read moreservice. He is extremely hostile and quick to raise his voice to yell at customers. He seems mentally unbalanced and is not a good face for the business. I made a reservation online and arrived with a small camper in tow. Blue immediately assured me that it wouldn't be possible for me to park anywhere on the premises, though I'd already paid to stay the night. When I asked "surely you aren't that busy, the parking lot has many open spaces", he raised his voice to yell at me that as a policy they do not accept oversized vehicles and I needed to find somewhere else to stay. I am a young woman traveling alone and grown men yelling at me is scary, so I left the premises to find another hotel to stay at. I called the agency I booked the hotel through to cancel the reservation. Blue reassured them on the phone that he can't do a refund because one guest can only take up 2 parking spaces. My car and camper can detach and take up exactly 2 spaces. This detail would have been helpful to hear initially instead of being yelled at and shooed away so I could resolve the situation. Because I booked another hotel room at Blue's insistence, and then he refused me a refund. I returned to the hotel to clarify with Blue that I would have liked to know the bit about being able to take up 2 parking spots because I could have fixed the problem and stayed there instead of paying for 2 hotels, but he started raising his voice at me, telling me the blatant lie that he "was trying to tell me that, but I wouldn't listen", and continued to scream at me to get off his property. As long as this man is working here, I'd recommend staying far away from this business. I've added some photos of the space in the parking lot for reference.

I really wanted to like this property. The staff is amazing and so sweet. I called before coming…read moreand the man was the nicest and friendly on the phone. The staff when I arrived was nice and welcoming. Lee was working and she's absolutely wonderful. This being said- I switched rooms three times within the first 10 minutes. First room was cleanish but smelled of smoke and although it's listed as smoke free- the room next to it was cracked a foot and there was a man smoking in his doorway. The second rooms beds were made but the bedding was unusually wrinkled, I pulled both back and there was body fluids and tons of hair all over the sheets. The third room that we actually stayed in under the repeated phrase of "it's just one night and we don't have to shower", the linens were clean but it was gross. Phone had dirt all over it and was sticky, there was crumbs all over the floor (didn't realize it until I took my socks off and walked to the bathroom and then we put shoes on anytime we walked on the floors afterwards), there is dirt build up everywhere and in every nook and cranny of the room, it looks like at one point they painted or resealed bathtubs and they are all peeling, there is stuff wiped all over the walls, the elevator/stairs/everywhere that's a common area is gross. The people diagonal under us were outside drinking and being loud until at least 2am. Never again. I already cancelled our two upcoming reservations we had there.

Motel 6 - The facebook ad he has currently trying to sell the RV he forced us to leave. STAY AWAY!

Motel 6

(157 reviews)

$

Jose Ortiz is maintenance here and he is *the entire* reason for the 5 star review…read more (Without him? It would be a 2. 1 for location/convenience 2 for price) This motel 6 came up for us on our way home. I don't drive in the dark and despite being only 4 hours from the end of the drive back from Chicago, I had to throw in the towel. We travel (always) with one or both of our meows, so motel 6 is our go-to overnight. The front desk was kind of bizarre: "this is not a problem but for you because you are a good man? We will fix it!"--there was a serious issue with the room and we were just about to give up on getting it resolved (and leave)--but then maintenance arrived: an absolute hero named Jose. He scoped out the problem and quickly found a solution. Yay Jose! The room is a standard motel 6 room. Same slightly sketchy coverlets. Decent desk with wi-fi. Microwave and refrigerator. But this location? It has Jose! Five stars for him. Let me add, as I wake up and get back on the road, that this turned out to be a quiet and comfortable overnight.

Thief. Liar. I reserved a room through the Motel 6 APP which I use on ALL road trips. It guarantees…read moreme a room and let's me pay when I check in. When I arrived the 'manager' said there were no rooms downstairs. I am disabled and have an older dog stairs are a NO GO. After me checking with a different person at the desk there was a room available. The AC didn't work. it was making a terrible noise and the room was uncomfortably warm and stuffy. I asked to wait for a different downstairs room and was instead asked to leave. SO I DID.... in tears. Then I booked immediately a few miles away ALSO in Flagstaff at the Woodlands location. Nicer property, great staff, better location with a Walmart and restaurants across the street. I stayed the night where it was $20 extra than the Butler location but worth every penny. They charged me for the Butler room that I never stayed in and didn't check in to. Then they fought me with the corporate people for my refund saying i did stay in the room. I can't stay in 2 different rooms at the same time. There is proof of check in and check out at the Woodlands location. I disputed the charge and now I am going after them for lieing and stealing from a person on a fixed income who is loyal to Motel 6 as a customer. This location is terrible and so is their staff, their lack of morals ethics or values and above all straight up rudeness. So easy to prove they stole my $53.90

Little America Hotel - Double room

Little America Hotel

(668 reviews)

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We are frequent travellers and this is our favorite place. The staff is excellent, the decor and…read moreambience is understated elegance, the room is spacious and immaculate with a view of the surrounding forest. The topper is a very good restaurant w/ prompt room service, a rare treat these days. We will spend 6 nights there next week to listen to the elk and view the colors.

We decided last minute on the Friday before the 4th of July that we indeed could not bare the heat…read moreany longer in Phoenix so my husband called Little America to see if they had any rooms, thankfully they did. We packed our bags and headed up to Flagstaff for some reprieve. A little nervous taking our 2 year old but based on the reviews, we took a chance. I'm beyond grateful we did. Our hotel room was exactly what we needed, two beds, plenty of space, updated, mini fridge, mini microwave, bathtub to bathe little, super comfy beds and blackout shades to get some well deserved rest (if you have kids - you know). We only checked out the restaurant for breakfast and it was okay - nothing amazing but also not bad. The waitstaff were very pleasant and timely. The amenities are what really stole the show. The park was actually perfect for our toddler to run around, get dirty and make some new friends. It's well designed to accommodate kids of all ages and actually entertained me as mom too. We met plenty of other parents there with their littles which made it that much better. We planned to check out the pool but our son was on explorer mode so the trails, basketball court and park took up his time. The only downside to our stay, was that our bathtub drain was clogged so our showers were so fun with standing water up to our ankles. We did call a few times but no one ever came to fix it (maintenance was tied up with the pool I later heard and it was a holiday weekend so maybe they were short staffed). I called and spoke with the front desk who offered us a comp toward our bill for the inconvenience which was appreciated. Overall we had a lovely stay and plan to return in the winter for their Christmas festivities.

Rodeway Inn & Suites - hotels - Updated October 2026

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