I would like to say that my Sales rep Mo and sales manager Emmanuel are a fantastic Duo to deal…read morewith. My purchase of my car was smooth and headache free. I had sent in all my documents they requested because I did not want to spend 3 hrs in a dealership. When I arrived, car was waiting there with license plate on. I gave them my initial deposit signed some papers and was driving my 2025 Nissan Altima home in time to pick up my daughter from school.

This sales man took advantage of my elderly mother. I helped negotiate the price which was…read morereasonable the I made the mistake of leaving her to sign. My mom has good credit, this was last year. I just found out she is struggling to pay her $700 car note on a $19000 vehicle!! when I left he tacked on $6000 worth of extras my mother never agreed to and gave her an 18% interest rate. something to know for every 1/4 or 1/2 point OVER the minimum interest rate offered the sales guys get bonus money. So he really jacked up the interest to get paid, on top of what ever he made on the $6000 extra he added. it's predatory lending and he knew he could take advantage of an 80yo women.

Went in today to lease or buy a Genesis GV 70 or 80, ended up leasing…read more Our salesperson was Joon Kim, he was very patient. We went for test drive, and he explained lots about the SUV. We went inside to talk money, and he went over the lease options and buying options. Answered our many many questions, his knowledge of the vehicle was excellent as expected, what impressed us was his knowledge of the financial portion, he exceeded our expectations. We were able to drive the lease car home after the filled the gas tank and cleaned it inside and out. Outstanding experience!!

I came here to check out a vehicle in their pro owned section, and was greeted by Joon Kim very…read morewell. Even though he was with another customer at the time, he made sure to answer my needs and also take care of the other customer while I checked out the car thoroughly. I appreciated the high level of service provided to me and Joon's motive to sell me. Thank you for your service and your support throughout my car searching process.

Update to my 18 month problem. Still have NOT REIMBURSED for the "WE OWE YOU " ticket they give at…read morepurchase. They owe us for a spare tire filler, a $450 key fob and programming. We have the WE OWE YOU slip, have given 7 copies of the receipts and still this owner wants US TO SUE him to get what is rightfully ours. DO NOT USE THIS COMPANY. They buy and repair WRECKED CARS then resell as NO ACCIDENTS. DO NOT DO IT, you will regret it!! DO NOT TRUST Will the Mgr or the owner. Especially the owner!

I don't recall having a smoother sales experience when purchasing a used vehicle…read moreMJ was easy going and knowledgeable We test drove the auto and were interested although the truck would be purchased by our son who would not be available until later that day They held the truck for him and we completed all the paperwork There were a couple of trim pieces missing MJ ordered the parts, their crew installed them the next morning and it was ready to go Will helped us with the financing and got us a good warranty What a relief to find kind, honest people when looking for an auto We would highly recommend Drive Nation

Finding a dealership service department you can actually trust is tough, but my experience at Audi…read moreWest Houston was exceptional. That is 100% thanks to my service advisor, Vinh, and the great technicians working behind the scenes. ​My A8 was giving me a massive headache, constantly dropping into limp mode. Vinh stepped up right away, got us set up with a loaner car so we wouldn't be stranded, and kept me completely in the loop the whole time. The techs really dug into the issue and figured out it needed a brand-new Engine Control Module (ECM). ​Replacing the car's main computer is a big deal, but they nailed the installation. I picked the car up on Thursday and have already put about 300 miles on it--driving on local streets, the freeway, and straight into downtown Houston. There hasn't been a single warning light, and no limp mode at all. ​It is finally running perfectly and I am so happy to have my car back. Huge thanks to the techs for fixing it right the first time, and to Vinh for making the whole process so easy. If you need service for your Audi, do yourself a favor and ask for Vinh.

I worked with Eric Sabre, in short, would I go to Eric Sabre again? No!!!! I brought my car in with…read morea check engine light and I can't lock it periodically. I provided a video from a week ago, but the worker said it was two months old.ago.Even with my device I read the errors. The service said they didn't read the error, and I picked up my car with the same problem! I had the same problem and Jon Dakus took my car in, and he did everything professionally, He did a lot of test drives and kept my car longer because I pointed out that this doesn't happen every day and sometimes the lock malfunction appears after a couple of days and it was necessary to wait until the lock malfunction indicator appeared again. Eric Sabre simply sent my car back and told me to bring it back when the error appears (and I have to pay $519 for diagnostics each time). I also took it with an additional breakdown of the SOS signal! In the future, I will only make appointments with Jon Dakus Audi Service Advisor I brought my car to Jon Dakus 4 times, I was very satisfied and I highly recommend Jon Dakus!!!! In the future, I will only make appointments with Jon Dakus!!! I picked up the car from repair on January 8th. The central locking system was broken, so they gave it back like that. This is the fifth time this has happened with the central locking system.

I appreciate everything that Mr Todd did for us the Sanchez family I was able to find my sons…read moretruck for he's graduation day at Jeff Haas Mazda Todd made the process fast and gave us stress free with all the process of buying a pre-owned vehicle we purchased a Toyota Tacoma 2025 and we are satisfied with Todd help making this process easy and transparent everything question was answered by the dealership staff thank you

It was great purchasing a new car from Jeff Haas Mazda we did not experience sales pressure at all,…read morethey did not blow our phone to come buy a car. The sales representative Alan is very professional; he is very helpful and he explained every button on the car and followed up on our purchase. I would not hesitate to buy here again, especially with Alan. Maria& Alain.

December 2025 Update: From the moment we reached out inquiring about options to replace the…read moreprevious car through the new car purchase process, received exemplary service from Jessica Pineda yet again. Despite having been deservedly promoted to Manager, she took personal interest and executed our deal efficiently and without fuss. Truly a pleasure working with her. The whole process was seamless as she was well-supported by the back office teams. Hope to return for another purchase in 2026. Well-done Jessica and John Eagle Acura! January 2023 Experience: Good communication from Jessica Pineda - very prompt, responsive, and customer-focused. Drove a long distance from the NW to have previous car appraised for trade-in. Ended up switching over to a 2023 Integra Aspec Tech. Negotiations were painless and relatively quick, dealership was eager to satisfy. Finance engagement (with Ding Cheng) too was positive. Kudos to John Eagle Acura for a positive experience, overall.

Short Version: Based on my experience, Acura and John Eagle Acura (JEA) do not stand behind their…read moreproducts or repairs when they fail prematurely. After four Acura vehicles and $8,300 in service on my 2014 MDX alone -- all performed at JEA -- customer loyalty carried no weight. Longer Version: My family has owned four Acura vehicles, three purchased from JEA. At 105K miles, my 2014 MDX received major service at JEA, including a timing belt service, water pump replacement, and replacement of both front control arms and both drive shaft assemblies. At 120K miles -- only 15K miles later -- an independent shop identified a leaking water pump and a failing axle. When I returned to JEA, Eric Y. (who I have worked with over 20 years ago since my first Acura), attempted to charge an inspection fee, even after seeing photos of the obvious defect. It was waived only after my escalation to Diane R., service manager. Although Diane and I agreed to limit the inspection to the failed components, Eric Y. wrote the up for a full inspection. JEA then produced an estimate of roughly $10,000, including full-cost replacement of the prematurely failed parts. I asked Diane to submit a goodwill request to Acura Corporate specifically for the water pump and axle. She later relayed an abrupt denial from Acura with no explanation, and my follow up message received no response. Asking a customer to authorize an additional $10,000 worth of work when they would not stand by their previous services and repairs is absurd. Across the life of this vehicle, I have completed all major repairs and services at JEA, totaling approximately $8,300. That history appears to have had no bearing on Acura's or JEA's willingness to stand behind their work. Based on this experience, I cannot recommend Acura products or John Eagle Acura.

everything went smoothly. leaving off with a car no credit check with a down payment. yes it is in…read moredoor financing. love that and they are good people treat you like family ~Mikayla s/o to asad

This was the car I had. We got this car in January . The car lasted three months. Within these…read morethree months the car kept stopping, so we brung it back to get fixed twice. First time they kept it for 1 week . 2nd time they kept it for 3 and 1/2 weeks. Both times they didn't tell us it was the transmission. The car went out permanently two weeks later, and they wanted us to pay 3000 to fix the transmission. This dealership sucks and Carlos , Mike and the owner are liars and horrible scammers. Don't go here and waste your time or money. Not to mention they never answer the phone and when they do they always hang up on us unless it's about us giving them money... they wanted us to pay 14000 for this car but have it listed on there site as this. Looking for others to open cases with the ftc . Here's my ig , message me if interested. Creationsbyny__

Easy, painless process. Everything was transparent with no surprises. The pick up driver was…read morefriendly and professional.

Well, I sold you this exact car to CARVANA on 03/11/2026. On 03/27/2026 I bought is back less the…read moreMercedes Benz floor mats, the cigarette lighter and the passenger side cargo net. The floor mats and lighter have been replaced at a cost of $358.96 but the net is gone forever. I sold the car to you for $ 23,200 and bought it back for a little more.

I bought a vehicle from Am Auto Fin after a lengthy search online for a specific car I was…read moreinterested in. From the beginning the sales person Fabíola was very helpful. Since I'm in another state it did make me nervous to work with a dealership I wasn't familiar with. Fabíola walked me through every step and the car was delivered for a very reasonable price. There was never a time I could not reach her with questions, even after the sale! Very efficient and professional.

Today I called to check on a car they had for sale. A 2014 BMW 535i listed on their website for…read more$11,995. They still had it and we're happy to show it to me. I arrived and they were very pleasant folks. The salesman was very personable and always polite. As was the owner. About 1 min into the test drive the BMW I was test driving went into reduced power mode and the check engine light was on. We returned. The owner said that last week it had done that, he was aware of it and had already ordered the part and assured me he could fix it. The VANOS solenoid....pretty typical BMW stuff. While a car essentially breaking down on a test drive is never a good look, I realize I'm buying a 10 year old German car. If he knew it was bad.... it would have been nice to have had a heads up when I initially called. But hey...people get busy and forget things. Stuff happens, right? I had some other cars to look at and told him I would most likely be in touch as all of the cars I had looked at so far we're not as nice. I looked at the cars, decided I wanted the car at Americas Auto Financial so I called back. Now I'm not sure if it was because I said all the others cars I looked at weren't as nice.....or if this is typical of the way they operate......but now the price was 12,500. Hmmm....why? Well apparently all those prices on their website are as-is prices.....so if I want them to fix the car then I have to pay. Yeah..... honestly thats what they said. So beware......all those cars COULD have known issues. Then when they sent the final price now they are also charging a $650 RECONDITIONING FEE. So they are polite, they are nice.....but absolutely are just as shady and sketchy as every other dealer out there. I sure hope the nice salesman finds a job at a better dealer before his boss ruins his reputation. Thank you for the good service Rodrick. Perhaps since they weren't making any "finance" money I was treated to the suddenly inflated price and hidden fees.

Recently purchased a vehicle and everything was smooth and no surprises. Thank you Marcoread more

When we arrived the sales gentleman was very helpful. We were sent to the second floor and was to…read moresee the title person, we had to wait for someone to show up outside the office area, while 2 people in the big glass window was to busy talking to one another, and another gentleman was in a big glass window office area as well and none of them even notice us sitting in the waiting area. we where waiting for at least 5-10 minutes before we got any help. After we received helped it took ruffly 3-5 minutes. They should have signs or buttons or bell toget help, because you will just sit there until someone walks by.