excellent experience with vendor. great delivery process. I will use the service againread more

My granddaughter took my laundry there and it was great. Good job! Nicely folded as well as cleanread more

Nice local laundromat. Not much to say about a laundromat but it's clean and there are plenty of…read moremachines to get all of your laundry done at one time. There is great coffee 0.3 miles down the street and a pub across the street too if you need something to do while you wait.

Clean, safe, flexible hours and comfortable. Heating and air-conditioning available during seasons…read moreand they also have working WiFi. The new credit card readers help since I don't need to dispense 100 coins and drop them in the machine. Working TVs and free parking helps!

Teresa killed it!! Tottally made my suit cleaning a fantastic and easy experience! I've never…read moregotten dry cleaning services before, and I will definitely be coming back here when needed.

First, I would like to preface this by saying that the suits I sent for dry cleaning came out…read moregreat. I did not notice any issues or damage and was satisfied with the cleaning itself. However, I would like to share my experience regarding other aspects of their service. I sent two suits, each with its own suit bag. When I scheduled the return delivery through Uber, I saw the pickup photo and noticed that one of my suit bags appeared to be missing. I called Star Laundry Club to ask about it, and my concern was initially somewhat dismissed, which was fair since I had not yet received the delivery yet (maybe the photo was wrong). However, when the Uber arrived, I confirmed that one of the bags was indeed missing. I called again, and they did find the missing bag. I was initially told that a staff member would deliver it on the same day as my call, but I did not receive it that day. When I followed up the next day, they apologized and was instead asked if I could pick it up myself. I politely explained that I did not think it was reasonable for me to make a separate trip to retrieve an item that should have been included in the original delivery, particularly when I had already tipped the driver. I believe the inconvenience of correcting this mistake should not fall on the customer. Unfortunately, I am still waiting for the suit bag to be returned. Called again for an update, but my call was not picked up. I appreciate the quality of the dry cleaning itself, but I hope the missing item issue can be resolved soon.

This is the grossest most frustrating laundromat I've ever been too! My brand new white sweatshirt…read moreis completely ruined after using the dryer. The large machine didn't do a spin cycle so I had to pay for 2 smaller machines just so I can load them into a dryer! Not to mention that this place is an absolute dump and it smells really bad! I'm waiting on my last to loads to finish drying. I'm hoping that no other pieces of clothing gets ruined! I'll need a tetanus shot when I leave!

If you want to come to a place that will eat your coins then come on in!! Better yet- no one is…read moreEVER here to help or answer phone calls when you need it. I will do my laundry directly across the street from now on because this is BEYOND frustrating Update: after writing my last review I hadn't come back until today. I only came back because it was busy across the street. Can you guess what happened? The machine ate my quarters again. THIS time the lady was there and she gave me such a hard time about the money I had lost that I just told her to keep it. Great customer service, apparently. I'll never be back, for sure. This place is dirty anyway and my boyfriend and I were having issues as to where to put the clean clothes since we didn't want to have to touch anything

I haven't needed a laundromat since college, but I recently found myself in need of one for a few…read moreweeks. I was dreading the experience after checking out a few other laundromats. This inconspicuous laundromat on the corner is spacious and clean. There are a lot of machines, small to extra large, a long folding counter, change machine, soap dispenser, and two laundry carts. Small washers are $3.50/load, extra large are $6.00. Dryers are .25 per 5 minutes. All machines appeared to be in good working order. I had a good experience and this laundromat took the dread out of my head.

Dryer number 5 took my quarter and didn't work so I moved everything to dryer number 6. It took my…read morefirst two quarters and the minutes went up. But then the next few quarters didn't change the time. I paid $3.75 for 30 min on low heat.

I tried out this dry cleaner just because it happened to be on my way home. It turned out to be the…read moreBEST dry cleaner I have ever been to! The prices were very reasonable and the quality was amazing. I brought in about 6 sweaters of various fabrics (wool, cashmere, angora) and after the dry cleaning they looked like they were new again! I was really amazed. No dry cleaner I had ever gone to has made my clothes look as clean and new looking. They were also very friendly and accommodating. When I went to collect my things their credit card machine wasn't working and all I had was a card. They directed me to the ATM in the store next door and because it was a generic ATM I had to pay a $2 fee. I was a bit irritated by this but what could I do, I had to pay to get my clothes. I needn't have worried. The deducted the $2 off my bill for the inconvenience. I am never going anywhere else but here as long as I am in Boston!

THIS PLACE IS THE SHIT...NOT THE POOH!…read more All the people that work here are great, the prices are super cheap and they do an awesome job. I don't know how they do it but they always manage to remove every skid mark...EVERY SINGLE ONE! in all seriousness, this is a great local laundry and dry cleaning place and if you're anything like me...the less places to go, the better. i have a bad habit of dropping off dry cleaning and then not picking it up...but since my laundry is there as well...i go. especially since people in boston frown up leaving the house without clothes on. it's sort of like breathing without a tic tac, you can...but i wouldn't recommend it. 144 is the reason i will never do laundry again.

I have my own washer & dryer, but needed to wash a small lightweight blanket that I use in the back…read moreof my car when my friend's fluffy dog is back there. I would have gone to the West End Laundromat which is spotless, but they are now cash-free and I don't need a reloadable card. Gray's takes quarters, but that is the only positive because this place is DIRTY. Honestly, I wasn't sure if I should put this blanket in the machine??? Thankfully it was only a 30 minute cycle, I went home and decided next time to go elsewhere. I feel badly for anyone who goes to this place on a regular basis!!

Ran two washes side by side and one machine was perfect. the other put out 1/3 of the water and the…read morerinse cycle pushed the rest of the detergent and bleach down. the two loads were balanced the same. I had alerted the attendant to witness this while it's happening. in the end they refuse to rewash my load and I had to pay to repeat the load and all the detergent I bought. Will not come back here.

In my life there have been a handful of times when a business truly floored me with their service,…read moremy experience with Supersuds was one of them. I only used their wash/fold service once about two years ago but it was one of the best experiences I've had as a customer, period. Kostas was extremely quick to respond and communicative through the entire process. In 2015 I lived in a basement apartment that was very humid, to the point where after a few months of living there all of my clothes had developed that awful musty mildew smell. Even after moving out the smell would not come out despite trying all the tricks people recommend. I hated the idea of losing a large portion of my wardrobe but also despised catching that scent multiple times through the day. I contacted Supersuds as a last resort before throwing away a large amount of clothes. I explained the situation and Kostas was honest and said he couldn't promise anything but he would do his very best and use all resources available. I told Kostas up front I was absolutely willing to pay more than the listed rates for the extra care I was requesting. He REFUSED saying he would only charge me the normal wash/fold price. He even came to my apartment to pick up and drop off my clothes. I got the clothes back, and a few days later opened the bag with little hope the smell would truly be gone. I could not believe how good the clothes smelled. Clean, fresh, and the musty odor was completely absent and never returned. You will not find better service, if you're looking for a place to do, or to have your laundry done, stop looking. This is the one.

I'm not a laundry mat person but this is one of the safest/cleanest/accommodating laundry mats out…read morethere. The only downside is that is on the pricier side. The workers here are very friendly and helpful.

I just moved into a lovely apartment that unfortunately happens to only have a washer and a dryer…read morein the apartment complex. One of the units is out of order, so I scrambled to find a laundromat nearby where I could get a wash and fold drop-off service while I ran errands for my new apartment. I had never gotten a drop-off service before. I came across this laundromat and the lady working at the cash register told me the price for the service was $72 (comforter was $30 which is a flat price, clothes/sheets were $42 because it's $3 per pound). She told me it would be ready at 3pm, which is when the establishment closes on Saturdays. I left with a sigh of relief. I ran errands for a few hours and lost track of time, but luckily when I called at around 4pm, the same lady was still working due to the high volume of drop-off services. She was so kind as to let me come pick up my stuff (knowing that the establishment is closed on Sunday) and she was very sweet! The price she told me upfront was exactly what I had to pay. When I got home, my clothes, sheets, and comforter were perfectly folded, and it was so easy to just put everything in the right place. I'm absolutely coming here more often, but I'll just do self-service.

I needed to repair the inside fabric in the shoulders of two ladies wool jackets and the woman who…read moreworks there did a great job!

I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!