excellent experience with vendor. great delivery process. I will use the service againread more

My granddaughter took my laundry there and it was great. Good job! Nicely folded as well as cleanread more

Clean, safe, flexible hours and comfortable. Heating and air-conditioning available during seasons…read moreand they also have working WiFi. The new credit card readers help since I don't need to dispense 100 coins and drop them in the machine. Working TVs and free parking helps!

Nice local laundromat. Not much to say about a laundromat but it's clean and there are plenty of…read moremachines to get all of your laundry done at one time. There is great coffee 0.3 miles down the street and a pub across the street too if you need something to do while you wait.

Love this laundromat !! Music is always playing ,very clean and well lit . There are plenty of…read morewashing machines available in various sizes ....average to super duper family sized front loader as well as plenty of dryers . Machines are well maintained and most always in good working order if there is something out of order , it's always clearly marked ....My most favorite thing ......NO QUARTERS REQUIRED!! No more going to the bank or store and begging for a roll of quarters !! You can use your own debit card or use one of their cards and reload it . I absolutely dread going out to do laundry !! West End Laundromat makes it much less dreadful Quick and easy no hassles in and out in about an hour if you hit it at the right time It's opened 24 hours so you can pretty much take your pick

Two dryers refused to work after I put my card through, no matter what I did. Also, the $15.00…read moreholds on the washers did NOT disappear from my bank charges after 24 hours, as promised on a sign in the laundromat. After 10 or so telephone calls to the posted telephone number, no call-back from them, and no answer ever at the posted telephone number. Resulted in four fraudulent charges on my card. I emailed them also at their company, "Laundry Club LLC", with no email response, either. Apparently, they are ripping off people of small amounts of money, and hoping to keep their scam going...Be aware.

Simply AWFUL experience. My wedding dress was RUINED here. I brought it in with a few small fresh…read morestains and got it back with the original stains still there, plus new large oily stains from their "cleaning attempts." On top of that, there were obvious new stitches added that hadn't been there before, and they didn't even remotely match the fabric or color of the knit. I also brought in a trench coat, which came back with all the same stains untouched -- honestly, for the best considering what happened to the dress. When I returned to show them the damage, there was no apology, no accountability, and no attempt to offer compensation. I had to request a refund myself. The employee handed it to me and simply walked away without even acknowledging the inconvenience. This place used to be excellent before the ownership change. Now it's an absolute mess. Please do not trust them with valuable clothing, especially anything sentimental like a wedding dress.

Teresa killed it!! Tottally made my suit cleaning a fantastic and easy experience! I've never…read moregotten dry cleaning services before, and I will definitely be coming back here when needed.

This is the grossest most frustrating laundromat I've ever been too! My brand new white sweatshirt…read moreis completely ruined after using the dryer. The large machine didn't do a spin cycle so I had to pay for 2 smaller machines just so I can load them into a dryer! Not to mention that this place is an absolute dump and it smells really bad! I'm waiting on my last to loads to finish drying. I'm hoping that no other pieces of clothing gets ruined! I'll need a tetanus shot when I leave!

If you want to come to a place that will eat your coins then come on in!! Better yet- no one is…read moreEVER here to help or answer phone calls when you need it. I will do my laundry directly across the street from now on because this is BEYOND frustrating Update: after writing my last review I hadn't come back until today. I only came back because it was busy across the street. Can you guess what happened? The machine ate my quarters again. THIS time the lady was there and she gave me such a hard time about the money I had lost that I just told her to keep it. Great customer service, apparently. I'll never be back, for sure. This place is dirty anyway and my boyfriend and I were having issues as to where to put the clean clothes since we didn't want to have to touch anything

I haven't needed a laundromat since college, but I recently found myself in need of one for a few…read moreweeks. I was dreading the experience after checking out a few other laundromats. This inconspicuous laundromat on the corner is spacious and clean. There are a lot of machines, small to extra large, a long folding counter, change machine, soap dispenser, and two laundry carts. Small washers are $3.50/load, extra large are $6.00. Dryers are .25 per 5 minutes. All machines appeared to be in good working order. I had a good experience and this laundromat took the dread out of my head.

Dryer number 5 took my quarter and didn't work so I moved everything to dryer number 6. It took my…read morefirst two quarters and the minutes went up. But then the next few quarters didn't change the time. I paid $3.75 for 30 min on low heat.

I tried out this dry cleaner just because it happened to be on my way home. It turned out to be the…read moreBEST dry cleaner I have ever been to! The prices were very reasonable and the quality was amazing. I brought in about 6 sweaters of various fabrics (wool, cashmere, angora) and after the dry cleaning they looked like they were new again! I was really amazed. No dry cleaner I had ever gone to has made my clothes look as clean and new looking. They were also very friendly and accommodating. When I went to collect my things their credit card machine wasn't working and all I had was a card. They directed me to the ATM in the store next door and because it was a generic ATM I had to pay a $2 fee. I was a bit irritated by this but what could I do, I had to pay to get my clothes. I needn't have worried. The deducted the $2 off my bill for the inconvenience. I am never going anywhere else but here as long as I am in Boston!

THIS PLACE IS THE SHIT...NOT THE POOH!…read more All the people that work here are great, the prices are super cheap and they do an awesome job. I don't know how they do it but they always manage to remove every skid mark...EVERY SINGLE ONE! in all seriousness, this is a great local laundry and dry cleaning place and if you're anything like me...the less places to go, the better. i have a bad habit of dropping off dry cleaning and then not picking it up...but since my laundry is there as well...i go. especially since people in boston frown up leaving the house without clothes on. it's sort of like breathing without a tic tac, you can...but i wouldn't recommend it. 144 is the reason i will never do laundry again.

I'm not a laundry mat person but this is one of the safest/cleanest/accommodating laundry mats out…read morethere. The only downside is that is on the pricier side. The workers here are very friendly and helpful.

Great hours, great location, a little cluttered, but still a great place to get laundry done. No…read morebathroom.

I just moved into a lovely apartment that unfortunately happens to only have a washer and a dryer…read morein the apartment complex. One of the units is out of order, so I scrambled to find a laundromat nearby where I could get a wash and fold drop-off service while I ran errands for my new apartment. I had never gotten a drop-off service before. I came across this laundromat and the lady working at the cash register told me the price for the service was $72 (comforter was $30 which is a flat price, clothes/sheets were $42 because it's $3 per pound). She told me it would be ready at 3pm, which is when the establishment closes on Saturdays. I left with a sigh of relief. I ran errands for a few hours and lost track of time, but luckily when I called at around 4pm, the same lady was still working due to the high volume of drop-off services. She was so kind as to let me come pick up my stuff (knowing that the establishment is closed on Sunday) and she was very sweet! The price she told me upfront was exactly what I had to pay. When I got home, my clothes, sheets, and comforter were perfectly folded, and it was so easy to just put everything in the right place. I'm absolutely coming here more often, but I'll just do self-service.

I needed to repair the inside fabric in the shoulders of two ladies wool jackets and the woman who…read moreworks there did a great job!

I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!