It's been so difficult to request an appointment, all my calls are ignored and are sent straight to voicemail.

I had the pleasure of meeting Victor Rivera of west chimney sweep he was on time and very professional I have a wood stove which he cleaned thoroughly absolutely no mess or ash dust in my home, he also inquired about carbon monoxide and fire alarm's in my home he was very knowledgeable. I will definitely continue to use west chimney sweep as we use our wood stove throughout the winter and we do have our wood stove and stack cleaned every year... And they are certified. Thank you again West Chimney Sweep Ruben& Donna Delgado read more

I had Jose from West Chimney Sweep come to my home this AM to clean my fireplace and chimney. I had seen all of his 5 star reviews and he was actually the lowest price quoted by all of the Yelp referrals. Jose arrived promptly on time and first inspected my chimney. He took a photo to show me exactly what we were looking at. After explaining the cleaning process, Jose set to work. He had all the tools he needed in his kit to include a powerful vacuum and a protective tarp and fireplace cover, so as to contain the cleaning byproducts. It did not take long before Jose had my chimney looking clean and like new again. Jose is top notch professional and loves what he does. It shows in his attitude and in his work. I FULLY and HEARTILY recommend West Chimney Sweep to anyone who needs this service. Attached are before and after photos taken looking up the chimney from the firebox. read more

West Chimney Sweep - Before, heavy spot and creosote buildup - Chimney Sweeps Near Me

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Great job on the chimney it looks brand new. Now I can get a better quote on my home insurance. read more

West Chimney Sweep - Chimney Sweeps Near Me

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Made an appointment, he called the day of the appointment asking if he could come earlier. I said sure I'm home all day. He never showed and does not answer calls back to him. Find another company! read more

Jose Was very nice and friendly... extremely professional. Had my chimney cleaned in about 30 minutes or less. I highly recommend his service. read more

The person who answered the phone seem like they just really didn't even want to help me and said everything was too much for them to do they work on a damn chimney for crying out loud will not ever use or call again read more

Appointment was for 1-3pm. I texted to confirm at 9am, he confirmed. I waited. At 1:02pm he called to say running behind due to weather, will now be between 3-5pm, I said ok. 4:20 text him for ETA, he calls and says he's not coming due to weather in Wrightwood (weather there hasn't changed ALL DAY dude). Would have been nicer to just cancel me so I didn't sit here ALL SUNDAY waiting for you to cancel 40 minutes before the end of the day. Then he got argumentative about it! Just disrespectful to peoples time! I will not use nor recommend. read more

Great communication, honest and reliable. Will definitely use again. We just needed our chimney and wood stove looked at to make sure it was in good shape to use. No work was needed, but because of the great experience we will use for future work. read more

Schedule an appointment and Jose and his helper came and clean my chimney swept it out good vacuum clean and wipe down the fireplace good people would recommend them to anyone there is not a lot of services up here in the high desert for that about an hour read more

West Chimney Sweep - Chimney Sweeps Near Me

We had our main fireplace serviced by this company and were impressed. He was on time, tidy, and informative. He gave us a lot of advice and tips about our fireplace. The next day when the chimney cap flew off because of the wind, he came back and secured it for us. Very happy and we will for sure have him return every year. read more

Had the best experience. Arrived on time. They checked the chimney and said it was clean and did not need cleaning, even showed me photos of my chimney as well as others to see the difference between them. Gave me some pointers for the fireplace use as well. He was very polite, courteous and knowledgeable. Would highly recommend this company!! read more

So found this company on Yelp and they were very quick to respond to my questions. They quoted me with 99 dollars for a cleaning. When they arrived the gentlemen explained to me what he was doing what he saw in the fireplace and recommended we upgrade our fireplace grill since it was old and pieces were broken. When he finished he actually left it cleaner than when he arrived and gave me advice on how to start a fire. I was extreamly impressed and have allready reccomended him to a friend of mine read more

West Chimney Sweep - Chimney Sweeps Near Me

Amazing service! The guys were here in time and left my fireplace looking amazing. They even spent 20 minutes giving me instructions on lighting my first fire this winter! Thank you so much! And I will definitely be calling them back next winter! read more

We bought a new house and wanted the chimney inspected before winter. Jose came out, was friendly and courteous, and promptly declared we didn't need him. Showed us photos of the inside of our chimney and said "Call me again in a couple years". We will. read more

Great job - i recommend them! They came out quickly, cleaned the chimney and gave me a run down on what I should or should not do. I'm glad I chose them! read more

West Chimney Sweep replaced our fireplace insert for a reasonable price and was able to do so within a few days of calling. He was communicative, friendly, and efficient. We would definitely recommend this company! read more

SO UNPROFESSIONAL! I had to constantly hound them down! Every time I called it was like they completely forgot they already spoke to me. Before expecting my first visit from them, an older gentleman told me he had to cancel because he had COVID. I get that, it's ok. So he rescheduled and never showed up. Then after I called, they rescheduled again. They didn't show up that time either. Then this whole cycle AGAIN, the next week. I missed about 4days of work because I was expecting them. So I called, AGAIN, they showed up 2hrs late and just looked at my chimney without touching it, and said they "needed to order a part". They never got the part. I had to call about 4 more times only to hear excuses and delays and promises. I gave up and stopped calling. They never ever showed up or contacted me ever again. So strange! This was all during the course of December-February. Now it's hot as hell outside and I'm just indoors staring at my dirty chimney. Don't give these guys the time of day, because they definitely will not for you. read more

I would highly recommend Jose they were on time professional. They came in very careful they gave me tips on how to use the fireplace correctly. They did an amazing job. Clean up after. Would use them again. read more

Jose cake up to crestline on time and did a fantastic job clearing up our fireplace in the middle of a hectic day! Very reasonably priced and gave us instruction on how to use the fireplace! Great work! read more

Jose came to clean my chimney and fireplace and cap off an outdoor gas line today. He was very professional and cleaned the fireplace thoroughly with no mess left behind. He took the time to explain the fireplace operation to me and made recommendations for gas versus wood logs in the future. He also walked me through an explanation regarding my outdoor gas line that I wanted capped off. I would highly recommend this company for anyone looking to have their fireplace cleaned. Very reasonably priced and professional. read more

West Chimney Sweep - Before and after fireplace cleaning - Chimney Sweeps Near Me

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I had my fireplace cleaned by a very nice guy about 2 months ago. Job was done quickly, efficiently, and a ta reasonable cost. Today i get a call from a woman claiming to be the owner, and who also happened to be the technician's wife, cursing me out and disrespecting me because she thinks i slept with her husband. Due to his having text me for appointment times! I dont know what kind of crazy business this is but BEWARE OF PSYCHOTIC OWNERS! read more

Amazing work and reasonably priced. Will definitely use them again. Was able to fix our fireplace faster then expected and they were very neat. read more

This company is amazing!!! They did an amazing job on my chimney, I needed a repair on it and they made it look like brand new! He also took the time to give me tips on how to make it look even newer and what colors would look best best for it in my home. The prices are also really good!! Couldn't be happier with the work. read more

Jose came out in a couple days where others were weeks out. He did a wonderful job and was incredibly professional and nice. I would highly recommend Jose and will be using him in the future. He seems like he genuinely cares about his customers and takes great pride in his work. read more

Made appointment a week in advance to inspect and clean chimney. Specifically stayed at home on my only day off from work, when I receive a call from the guy that he can't make it and he will call me back to reschedule. Waiting for 3 days no call back. When I called again to follow up, the guy said he came for an appointment but I wasn't at home or didn't open the door. Ridiculous. Very disorganized. I wouldn't trust my chimney to this business. read more

My request for a quote was answered quickly. We set up the next available appointment which was only a couple of days wait. They showed up exactly on time and did a great job. There was a crack in the back of my fireplace and they said they could patch or replace it. The cost was very reasonable and they left everything very clean. I would definitely recommend! read more

Great service, friendly and professional!! Jose did a superb job cleaning my fireplace and chimney! He scheduled my appointment within a couple days, arrived on time and left my fireplace (and living room) CLEAN! I chose him primarily because of the 5-star Yelp reviews, and he certainly lives up to it! He's very reasonably priced (I price quoted others) and now I'm all set to use my fireplace when the chilly winter nights are here. Will use him again and will definitely recommend him! read more

Jose and Victor were total professionals from start to finish, showed up on-time, were super friendly and gave us great tips for how to burn wood properly in our fireplace! Our fires are burning cleaner and more efficiently ever since. I'm so happy we called. Will definitely be using them again in the future! :) read more

When a guy shows up on time, that's always a big thing. When a guy shows up on time without getting lost on the windy, narrow roads of Crestline, California; it's stellar! Jose was the dude who worked on the vents and ducts in my house. He got started immediately, and showed me how much nasty dirt was in my heating ducts (there was a ton!). Then he commenced on the dryer duct. I clean my dryer filter every other time, at most. Still there was a bunch of lint billowing out of the vent as Jose was working like a mad man to clean it up. Then he went ballistic on the chimney! Soot rained down into the fireplace like snow as he cleaned that chimney out. He noticed a crack in my fireplace, and fixed it. This is the only service that I'll call from now on. I suggest you give him a try. read more

I call Jose every year to sweep my chimney. He's always swift, efficient, friendly, and fair. They don't just sweep chimneys, they repair cracks and replace missing parts (somehow my fireplace cap fell off a couple years ago, I had no idea, only that my fireplace started to smoke up my entire house. He identified the problem and replaced the part very affordably). I'd recommend this business to anyone with a fireplace. read more

Great service and super friendly. They were able to schedule us real fast and clean out our chimney and dryer vent. They did an amazing job very clean and professional. They gave us suggestions on things we needed fixed and reasonable prices. They also changed our gas pipe for only $23, I would highly recommend. read more

West Chimney Sweep - Awesome profesional service. We would highly recommend. - Chimney Sweeps Near Me

Had Jose come out today. Our wood burning stove hasn't been cleaned since we moved in over a year ago. Jose was on time, was well organized, fast, and took precautions to keep everything clean. His work was great! It doesn't even look like the same stove after he was done. I am definitely calling him back next year. Highly recommended. read more

West Chimney Sweep - Chimney Sweeps Near Me

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Thank you for doing such a great job for my Mother. This company was on time didn't make a mess and was cheaper than quoted. We will only call you the next time we need service. read more

West Chimney Sweep is the BEST!!! Jose, the owner, did an awesome job.He not only did an excellent job cleaning our chimney, but educated us on the use of it; the kind of wood and kindling we should use. He was very professional and left our home very clean! Thank you Jose!!! read more

What a Pro! Made an appointment, showed up right on time, and got straight to work. Showed me photos of the inside and what we were dealing with, unrolled his kit and went to work. Kept entire room clean, and spent the next 30 minutes pulling way too much muck out of that chimney. Cleaned up, showed me the after photo and BOOM. Perfect. We will use them again! read more

Friendly, Quick, Clean, On time, Through exam of fireplace, Replaced and repaired back section, Reasonable.....I would recommend to anyone needing their chimney swept..... Thank you Jose! read more

Great experience! Jose was super responsive and I got an appointment quickly. The crew was super nice and professional. They had great prices and we are super happy with the work they did. I highly recommend this company! read more

Called this company out to check out my chimney before I used it for the first time. Turns out the fireplace has only burned gas all these years so was very clean and there was no need to have it serviced. The good thing was the serviceman was honest with me. As it turns out, my neighbor saw the truck, talked to the serviceman, and was able to get a flashing replaced while the serviceman was here. Another great thing the serviceman did was rescue a mother cat and her litter of kittens off their roof that had been chased up there by a pack of coyotes roaming the neighborhood. Good job. read more

Jose was great. He answered my request almost immediately, did his estimate, and returned a few days later to replace my chimney cap. Thank you for the quick and efficient service. read more