John showed up for the inspection and was very truthful and honest. It's really difficult to find a business that is reliable and trustworthy. 5 stars read more

Used Up in Smoke to inspect my fireplace recently as I was under the impression that it was not safe to use. They came by, inspected the fireplace thoroughly and assured me my fireplace was in good working condition. Since, I have not stopped using my fireplace! Very professional, honest company! I highly recommend them for all your fireplace needs! read more

John and Denise are a great team. They helped us with our chimney cleaning/inspection and also provided a lot of support trying to find a wood stove that would work for our unique set up. Their prices are very fair. We will use them again for cleanings etc. Thank you UP IN SMOKE for all your help. read more

This is our first winter season in the High Desert. We wanted to find out the condition of our fireplace and wood burning insert. John arrived promptly and after an on roof inspection and the insert itself, we were informed that the previous owner must have had it cleaned beforehand. We were pleasant surprised on his honesty and integrity. John even gave us an overview on how this insert works (which we needed). Very happy with this business. read more

Very nice company and professional! Happy to be able to use my fireplace after 11 years.

Super impressed with the on time arrival and efficient inspection. Would definitely recommend and use again when needed.

Excellent communication and fast scheduling. John showed up a little early to do our inspection and said our fireplace looked great and didn't even need cleaning. Thankful for a company that doesn't try to charge extra for unnecessary things. Definitely recommending Up in Smoke to all my friends and family. read more

Excellent, friendly service. We appreciated John's honesty about replacement parts. We will use their service in the future and would definitely recommend them to others needing chimney service. read more

Did an amazing job cleaning out my fireplace. As I just bought this home and was not sure of how to work this thing lol. I might need another demonstration now that it is getting colder but I'm very pleased with his work and it did not take long. read more

Very knowledgeable and honest work. The follow-up and timely manner in which the job was completed was everything that a customer looks for in a company. read more

Up in smoke provided an amazing customer experience and superior product! There is a special feeling when the firefighter is cleaning and repairing your fireplace/stove. John was punctual, explained things for us, gave us a great value, and most of all, likely saved us from a catastrophic fire. Thank you John and Denise!! We would give you 6 stars, if Yelp would let us. read more

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I had an appointment at 10:30 for an inspection and cleaning, John showed up 15 minutes early. He let us know that our chimney looked great, and didn't need a cleaning and gave us some recommendations in regard to the problem that we were having (bon fire smell when not burning anything, or smoking filling the house mid burn). He was very honest, and kind will definitely use them again! read more

We were on the waiting list from Country Oak And Stove to get our chimney cleaned. I hadn't noticed but the cap between the oil and the dust had become clogged.. we would've had to wait three weeks but a coworker recommended up and smoke. They made an appointment in just a few days. They texted the appointment. They texted a reminder. They showed up on time. John did amazing work. He was fast, professional, and obviously experienced. He took my entire stove apart, cleaning every bit of it. Swept the chimney and told me if I had any problem she would take care of it for free.. I'm only calling this company for my woodstove and chimney needs in the future. I highly recommend them. read more

Had my dryer vent cleaned. Came early and great price. Extremely courteous. Would definitely recommend.

John and Denise provide excellent service at a very reasonable price. They responded to my request for service quickly and set a convenient time to inspect our fireplace. I trust John's expertise. It's nice to have peace of mind in using our fireplace safely. Highly recommend. Thank you. read more

Excellent work, customer service with a price we could afford. We lived here for over 21 years & this is the first time our wood burning stove has been serviced. The owner gave my husband & I pointers as well as advice for maintaining the wood burning stove. That was much appreciated. Thank you!!! read more

Thank you John for your professional inspection of my built in fireplace insert and repairing the crack. I really appreciate the call to come early. I am grateful that it checked out to be safe to use. I will recommend you to all my friends!! read more

We received personal, professional and on time service from this wonderful family owned company. They were honest about what we needed and did not need. We made a list of what I thought was needed and after receiving their expert advice and surveying our concerns they showed us why we did not require and advised us on maintenance on our end to ensure safe fireplace usage. I will use them for all our needs! read more

Definitely a great choice. John is very knowledgeable and answered all of my husbands questions. We live in and older very mickey moused home. With add ons done by previous owner. And the opening on the ceeling was no different. But John made sure that everything fit in properly and sealed it. Very happy, my wood stove works amazing no smoke in our home. Will definitely be calling him back when we need to clean it. read more

Up in Smoke - Fireplace Services Near Me

Great Chimney Sweep Service! On time unlike the others, very thorough and do not try to upcharge like the others either.

I should have wrote this review a while back but better late than never. John from Up in Smoke is a straight shooter and is very honest in his business practices. We bought a new house that has a wood burning stove in the living room in lieu of a fireplace. John came out and inspected our chimney and was surprisingly honest and said our chimney was good for the rest of the season and next season before it would need to be cleaned. John could have just went through the motions of cleaning it even though it didn't need it and charge us the full price for the cleaning but he was honest and only charged for the inspection. Well, we know now who we will call when our chimney needs swept... that's Up in Smoke. We highly recommend Up in Smoke read more

What an outstanding company. Denise was so understanding with my work schedule and worked around it. John came over and inspected and cleaned the fireplace. Very prompt, very professional and excellent customer service! Highly recommend this business! Kristine and David read more

Great customer service. Very friendly and personable. The job was done perfectly and better than expected. Good price for the work being done. Would definitely recommend. We will use again! read more

Last October I had John come out to check my fireplace and chimney. He was very thorough and honest. He checked the top and bottom and said I didn't need anything. He recommended I wait until 2025 to have it checked out again. I so appreciate his honesty. And his prices are extremely reasonable. Ii didn't mean to wait so long to review. I would recommend this business. read more

Andy was right on time. Very efficient and honest in cleaning my free standing stove. I'm very happy with the service and will absolutely use this service next year! read more

They were awesome on time and help me understand how to use my stove. I appreciate the time they took to make sure I understood the function and capabilities of heating my home. read more

Can say enough nice thing about Denise and her husband. So easy to work with and totally trustworthy!

John and Denise have serviced a few properties for us and always do a professional and great job each time. Completely recommend this company! read more

John did an amazing job with our inspection for our new home. He was very helpful and friendly. We proceeded to hire him for our install of our new stove fireplace and he did a great job! Denise, who was our contact person, was amazing in answering any questions we had and kept us up to date on part orders. I can't thank them enough. I would definitely recommend them!! read more

Up in Smoke - Our new stove fireplace. - Fireplace Services Near Me

Definitely recommend Up in Smoke! They fixed my chimney for a fair price and are transparent and reliable.

I highly recommend up in smoke for all your chimney needs. Excellent communication throughout. The pricing is very fair.

John is a professional, sincerely concerned with fire safety in the home of his customers. Quality work at a great price! You get what you pay for! Safe, efficient, professional John's your man! He cleaned out my dryer vent too at a very reasonable price! You can't go wrong with Up In Smoke! If you have done your research and know what your looking for John delivers! He guarantees his work too! read more

Up in Smoke - Fireplace Services Near Me

amazing service , very prompt. very friendly, very informational. will definately recommend to my friends and use again for services . very happy customer. read more

I would give it 10 stars if I could. Denise is very professional and responsive in answering our questions and setting up the appointment. Due to schedule conflict, we hoped that John could come sooner and he did. They did research ahead of time, knowing the exact model and parts. John squeezed us in at end of the day, and turns out we just did not operate the fireplace correctly. He taught us how to use it, very patient, and didn't charge us because there was nothing wrong. They urged us to keep our original appointment in case sth goes wrong. From now on, I will go to them w all fireplace related needs. Excellent service! read more

We are so happy we found this incredible company. From first contact, through the completion of the installation of our wood burning stove, Up in Smoke provided wonderful service, top-notch expertise, and an overall outstanding experience. After contacting them through Yelp, they followed up with us and got us an installation appointment for the following week. John was on time and completely prepared for the job because he and his wife took the time to find out all the details about our chimney and stove ahead. Before John installed the chimney liner, he thoroughly cleaned our chimney and removed the damper and a gas starter that was in the way. John is also a firefighter, and he is meticulous about safety. He capped the gas line that was used for the starter, to make sure even if someone turned it on, it would stay off. Cleaning a chimney is a very messy job, but they covered our rugs and flooring, and left the area spotless. After John completed the chimney liner and wood insert installation, he walked us through all the the features and operation of our stove. Their bill was the same as we were quoted in our estimate, and the total was very affordable and fair. When John and his wife left, we saw that they had completely broken down all the boxing and materials from the stove we'd ordered, and even left the outside tidy and organized. This company goes above and beyond to provide excellent service and expert work. It's a family owned company that really treated us like family. We highly recommend them! read more

Up in Smoke - Keeping us warm and cozy - Fireplace Services Near Me

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John came out the next day after my husband called to make an appointment for an inspection of our wood burning stove needed for new homeowners insurance. He was honest and let us know that we were good until 2023 before a cleaning was needed. He gave great advice ( burn hard wood, make sure to open a window to let the cold air out, be watchful of your chimney cap,etc) . Look no further, you won't need anyone else! Also, he has brick and accessories should you need to purchase them. read more

My 2nd year using Up in Smoke. Great people. They came out and cleaned my chimney and Dryer vent. Did an outstanding job. Very clean and courteous. Great communication for the 1st call to them and the follow up text messages and showing up even early. Highly recommend if your looking for professional work and a peace of mind. Thank you again. Kyle read more

So I really needed to find out information in regards to my chimney and being able to get it clean I will be calling soon to have it cleaned out but the other issues that I have she was able to give me some great information I woke up with Up In Smoke Fireplace Maintenance for all of my chimney needs thank you so much for being available and being so kind happy new year read more

John came out and did an awesome job. They followed up and confirmed appointment a couple times before the promised date. He was very professional and very conscientious of keeping everything clean and protected. Very thorough with going through my stove. He removed and cleaned the bricks, the walls and even cleaned the glass. I will recommend up in smoke to all my contacts. Thanks guys! Kyle read more

Technician seemed to be in a hurry. After the employee finished and was leaving my residence, a disabled family member noticed they neglected to replace the bricks inside the wood stove and had to stop them. read more