Tried the new frostys at Wendy's and they were great. They have so many new flavors that's are really fun. It brings the classic frosty to an elevated level. This Wendy's was really clean and spacious. The service was fast and friendly like any fast food restaurant! read more

Wendy's - Fast Food Near Me - Yonkers, New York

I placed a mobile pickup order and went inside to pick it up. The woman working behind the counter was rude and had zero customer service skills. No, excuse me, just in a rude and annoyed tone.Even though I was the only one standing there "what are you WAITING for?". I was still polite, told her my order number and told her no problem I'll wait. She mumbled something as she placed food down.I didn't hear her, so I asked, is that mine which she replied "YEAH thats yours" again in an annoyed tone. I said, okay, thank you have a good day and got nothing.In response not a single reply. Definitely not the way to run a business. read more

Wendy's what happened what did you done to your delicious fries they were delicious and now they are sticky and the frosty spilled in my dad's car At least in nuggets were good.l read more

As a delivery driver, I've dealt with my fair share of frustrating pickups, but this Wendy's location in Yonkers left me shocked and genuinely disturbed. I arrived late at night to pick up an Uber Eats order, and was forced to use the walk-up window. The staff made me wait 30 minutes before giving me the order -- which turned out to be missing items. When I asked about the missing food, a female worker threatened to fight me for no reason. I stayed calm and waited another 15 minutes, only to be told they didn't have the missing items in the first place. There was zero professionalism, no communication, and absolutely no respect for the fact that I was just doing my job. This experience caused me a horrible night and left me shaken. If you're a delivery driver, be careful -- this location has no regard for your time or safety. read more

I dont do reviews but I think this one needs to be given. I've been coming to this Wendy for a good amount of time and can honestly say that up until recently the experience has been positive- especially with the morning staff. And I expressed that to the evening managers during both incidents. But now for 2 weeks in a row in the evening I have encountered a rude, condescending employee that takes orders at the drive through window. The first time I had to ask for the manager so that he could address that employee. When I got to the window the manager had already moved him so I didnt get to see him. The manager assured me that he would have a talk with him so I let it be. Today, as soon as I ask for my order, it was him again and he was right back at it so I drove straight to the window to place my order and make sure the manager addressed it. This time I took his photo so there would be no confusion on who this employee is. He has absolutely no customer service skills and if management isnt going to take the time to talk to the employee (Jonathan was the name given), then they shouldnt put him in a customer facing position. I understand he may be young but there is absolutely no excuse for the behavior. I hope this does not continue because then it shows the evening managers are not meeting standards expected of a manager of a corporation. As a business, it's important to treat people with respect as it is a reflection on the business. I hope this is the last time Jonathan treats any customer this way because escalation to the owner and corporate will have to be the next step. read more

The Wendy's seems to be new or updated. Spacious, parking and had a drive they. They establishment is clean and the staff friendly and courteous. Our order was correct. It was busy but they serviced quickly. read more

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This Wendy's is not it. I rarely leave bad reviews, especially a one star but I've tried to give them the benefit of the doubt but three times is too many. If I have the time to order ahead, I like to do it especially because the drive thru line here gets crazy. The THREE times I placed a mobile order here with a specific pick up time.. my order was not ready or even worked on. How does that happen on three different occasions? Months apart too? If it has happened to me every time I do a mobile order, it has to be happening to everyone else too. I'll give it to them that the online orders (Uber, DoorDash, etc) are very hectic at this location. Everytime I have to stand there and wait for my order, there is a long line of pick ups waiting but that still doesn't make it ok. I place those mobile orders for convenience and so that I'm in and out of there but every time I've done so, I have to stand there and wait for 20+ minutes so I might have well just stepped inside or gone through the drive thru. Probably would have been quicker. I don't fault the workers because they always do look overwhelmed and like their hands are way to full but they deff need a better system or more staff to help with just the mobile orders since that location is so busy in that department. read more

Food is always good and fresh. Staff is a hit or miss including managers. See the pictures, managers get alerted and they do nothing, staff gets alerted, guess what, same. Cleaning crew shows up 30 minutes later and looks and goes to lunch, then comes back and cleans up the vomit leaving all the other soda, food mess on the table and does not even put the wet floor sign. That frustrates me. Lack of care for your job or patrons. What if there was an older person or pregnant and had fallen because of your negligence. read more

Wendy's - Vomit and staff just walks by and does nothing. - Fast Food Near Me - Yonkers, New York

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DO. NOT. EAT. HERE!!! I am pregnant and was desperately craving a simple baked potato with chili, my mouth was watering just thinking of satisfying my craving but I was quickly disappointed when I found MULTIPLE black strands of hair in my potato! To top it off there was even hair in the salad I ordered. Completely disgusted and lost for words read more

Came in on a Friday afternoon for lunch maybe around 2 pm. Wasn't crowded at all, only a few tables were taken, and the drive through wasn't terrible. Food was okay, chicken didn't taste like it was fully cooked though which isn't good. The inside however was absolutely disgusting! The floors were extremely sticky to the point it was pulling your shoes off your feet. The tables were dirty with left over residue on them and the leather cushions all had rips in them. We chose to sit by the window, big mistake there. The window sills are very dusty and covered with dead bugs! Clearly there is no cleaning people in this establishment to take care of the place and it's a shame because they recently renovated it. Shows that the workers do not care about where they work. The girl that was helping us was more concerned with her cell phone then taking our order. That's one of the things that annoys me the most! Don't try to hide your phone by the keyboard and browse social media while a paying customer is in front of you. Management should speak with their employees! read more

Ordered the avocado BLT And it barely had any avocado. Terrible! This Wendy's is not consistent whatsoever. If they don't give you the wrong thing , they'll mess up with something else. read more

Wendy's - Ordered the avocado BLT And it barely had any avocado. - Fast Food Near Me - Yonkers, New York

So this might be the greatest Wendy's I've ever been to. Drive thru is usually packed so I went in for my order and was pleasantly surprised how clean and productive it was in there. The employees knew how to spell my name! It's frustrating when they don't even try. Only reason they get dropped from 5 to 4 stars is because they got my burger wrong. Gave me a double stack thing instead of my beloved Jr bacon cheeseburger. The Mayo dallop on the chicken sandwich was utter perfection tho. Fire fries as usual. Oh and they have a fireplace inside. read more

Wendy's - menus on a large screen in a restaurant - Fast Food Near Me - Yonkers, New York

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did not answer and I had to go in there and order and they refused to sell me food because I had holes in my shoes and my friend had wholes in his shirt next to his arm pits read more

I stopped by for lunch today. The service was good. The food quality was average at best from when I last went there a few years back before the renovations. The seating was uncomfortable, the seat was lumpy. I prob will not be returning. read more

I asked for fries and a soda and got nuggets and also asked for a sugar cookie and got chocolate chip cookies read more

Wendy's - a brown paper bag on a desk - Fast Food Near Me - Yonkers, New York

I went there and placed my order through the drive through then proceeded to wait 10 minutes for my food. Then I check the bag and see that what I ordered was not in there it was a completely different order and the young man who was cashier at the drive through was very rude read more

While I firmly believe Wendy's is way better than McDonald's or BK, I used to always avoid this location because of their incompetent workers and flagrant sanitation violations. However they recently renovated the old building and put up a shiny new one. So one day I decided to walk there after the gym (I know, don't look at me like that) for some dinner. It's clean, modern, spacious, the menu is on digital screens now, and they also replaced the soda machine to the newer model with all the flavors. Oh and there are much more seats too. It all LOOKS good, but how's the staff? Pretty okay, not bad. You're still gonna get eyes rolled at you, you're still going to get teeth sucked at in front of you, you're still going to wait 15+ minutes for the simplest of orders, and there's still a 1 in 3 chance your order will have something missing or mixed up. That comes with the territory of fast food restaurants, unfortunately. As for how the quality of the food. It's standard Wendy's, which is indeed a good thing. read more

Wendy's - Bacon Mozzarella Burger - Fast Food Near Me - Yonkers, New York

Been waiting 25 minutes for one meal. There are about 7 meals sitting here that aren't for anyone, and there are 15 people standing here who have all been waiting at least as long as me. This place is the opposite of fast food. read more

I understand a lot of businesses need help! I don't want to talk bad about the people who work hard there. But they definitely need better management. Friday 9/10/21 I ordered Door Dash only to get a text stating my order was canceled. Lucky for me I have a car to drive to the location. The line wrapped around the building, only to find out they closed the lobby due to lack of help. Although I understand it should have been handled differently. read more

I ordered online waiting 30 min got cold food everything was cold customer service was poor

Second time they messed up my order. Went a couple weeks ago for a baconator burger. Asked for no mayo and sure enough the bun was dripping with mayo. Today I went back and ordered on the app for a crispy chicken sandwich with just ketchup. They put a spicy chicken sandwich in with lettuce and mayo. They also put the saddest amount of cheese on the baconator fries. Avoid this Wendy's and the Arby's nearby read more

This location did need some help in the past. Ever since the remodel- the place is doing great. I'm not really a fan of fast food, but I usually go here once in a while if I need food fast. read more

The food was hot & fresh.....love Wendy's especially their nuggets!!!! The lines are usually long especially during lunch time but they do a pretty good job at keeping the traffic flowing. read more

Wendy's - Wendy's can be pricey but their 4 for 4 is all that!!! - Fast Food Near Me - Yonkers, New York

Disorganized and drastically slow. They need to implement a better system for people picking up and people ordering online.

There's worse Wendys you could go to. The tables are regularly cleaned, the managers are understanding of customer complaints and fries are often warm. The food is never bad, at worst it's things like bacon bits in fries is not cut up as usual or sandwich meat can be very misaligned, this mostly happens during rush hours. The cashiers will sometimes remind customers to show their rewards QR code. Decent place overall. read more

Line gets long, but food service is fast. Needs a person to upkeep the area to keep clean. Food was fresh and tasted good, especially the fries. read more

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Just for the atmosphere interior is awesome food however is never fresh always cold burnt fries, and their fully staffed so I'm not getting why? read more

Wendy's - Ambiance is superb! - Fast Food Near Me - Yonkers, New York

Cheap. Tasty. What else do you want? Typical Wendy's joint with your usual menu. This place could definitely use a makeover. The drive thru talk speaker has not worked well in the longest time. The person taking your order can never hear your order and you have to yell back at them repeating it. Behind the counter looks outdated and when looking up, I noticed the ceilings looked leaky and crusty; I couldnt help but imagine some paint chips or drippings falling into my all time fav Baja Salad. Eek. They even have one of those folding doors on the side which probably leads to their break room or something. The employees look like they just came out of jail. Seriously. Who does the hiring here? Oh, and the other day, they totally screwed my order. I asked for no pickles and ofcourse they gave me pickles. I asked for a half a salad and they gave me a full AND (of course) they didnt give us any ketchup or napkins. Boo. read more

I used to come here back in the day as a kid. They had 2 giant black and white photographs of Celtics' Legend John Havlicek in the front, because he was the owner of this Wendy's. It was absolutely awesome. http://www.nytimes.com/1982/04/25/nyregion/havlicek-to-sponsor-sports-for-youths.html read more

Recently reopened. They knocked down the old one and built it from scratch. Very nice atmosphere and decor. Service was a little slow but the food was fresh and hot. Will definitely be a regular here. read more

Wendy's - Fast Food Near Me - Yonkers, New York

Slooooooow. Real slow. No one seemed to care. And why should they? 8.50 an hour. I seriously doubt I'd care. So I waited. Waited. Then waited some more. Finally I got to order. Then the real wait began. I actually watched it turn dark outside. On a positive note, the background music was good. read more

Everything at this place is just as you may expect. The food is good, fresh, and prepared quickly. Actually one of the better Wendy's I have gone to. The only problem I have with this location is the drive thru. They always get the order correct, but there is always a long wait. If there are four cars in front of you expect a 20 minute wait. You may just prefer to go inside and order instead of waiting. read more

You would think that such a newly renovated space would have the tap-to-pay/contactless pay for its customers especially during a time like this. Waited in line just to be denied service because of the lack of technology. Went back to the car, got my wallet, and had to wait in line all over again. Just for the food to be as cold as ice. Thanks Wendy's...u suck!! read more

They closed earlier than their advertised time. Not a happy customer, especially when I've been a loyal customer, thumbs down!

HOLY CRAP I've never waited in a line so long for chicken nuggets !!!!!!!!!!!!! Who is working this drive thru???!!! Those chicken nuggets better taste like an Angel's titty!! Been waiting here for a while hour and its moved an inch!!! read more

Expect the slowest drive through service of any fast food restaurant from this Wendy's location you will wait online for 20 minutes for four cars in front of you I'm writing this review with three cars in front of me I've been sitting here for 35 minutes I guess I'm the idiot for not going around the line and getting out of here read more

My fries were overcooked. The man who took my order and my cash also turned around to serve my food. NO! He didn't hit the hand sanitizer either. My order was wrong the 2nd time I came. I came in on Thursday November 6, 2014 about 1:30 pm. Management is very good. Staff should NEVER serve food AND handle money. Rest room was cleaned lobby and counters were clean. Asmothesphere is nice and a good place to have a quiet lunch with no frills. The food preparers need improvement and should check orders for accuracy and napkins. read more

I usually come here at least once a week. The way to buy here is to download the Wendy's Application. You can get (1) Dave's Deluxe which is a double cheeseburger & all toppings, large soda and fries for $5.00 plus tax. How could anyone complain about this price-point? Their salads are fantastic but again, load that application on your smart phone and save $2.00 and yes, the drive in window is designed wrong. I waited 25 minutes with 8 cars in front of me. Also their problem here is the fact that cars/SUV's try backing out of their spaces too. Wendy's management please note....it's ridiculous. read more

Fresh never frozen but my jr cheeseburger last night was cold and I'm not talking just room temp from driving home from the drive thru it was COLD. also they forgot one of our sandwiches so they also jipped us. Waited all that time in the long drive thru for a cold burger and less than we paid for read more

Our office ordered Wendy's through Door Dash. The delivery driver was good. However, Wendy's was horrific. Not only did they forget to send half of our order, but there was hair found buried inside both orders of baconator fries. When we tried calling the store directly for at least half an hour, the phone line was busy. We finally had to call the direct customer service department to file our complaint. We will never place an order or visit this place again! read more