Very frustrating experience ordering from this Subway location. I placed an order through the Subway app for a Footlong Oven-Roasted Turkey using the promotional code 699FL, which the app accepted with no issues. The order went through and showed as confirmed for pickup at this location. A few minutes later, the store called me and told me they would not honor the coupon because the store is franchise-owned, and they canceled the order. If the location does not participate in Subway promotions, the system should not allow the order to be placed with the coupon in the first place. Accepting the order and then canceling it afterward wastes the customer's time and creates a poor experience. Very disappointing and unprofessional handling of an online order. read more

Subway - Sandwiches Near Me - Yonkers, New York

I had a craving for a meatball sub and this location is the only one with parking. Staff were very nice and filled my footlong generously with the meatballs and cheese. Food tasted great, no complaints. read more

I never do reviews but I felt compelled today honestly this is the worst subways I've ever seen. I bought the sandwich, but I didn't eat it. The place was filthy I don't know why I endured it maybe I was just in shock but the sandwich got done and I bought it. I didn't eat it, couldnt do it, not after seeing it made. Also the bread was stale. Overall the worst. Young generation gives zero effs about work ethic, I've officially realized. read more

If you use promo codes and subway rewards your order will be cancelled and the owner, Sammy, will lie and say you ordered something they don't have. I placed two orders at 1950 Central Ave Yonkers NY. The reason for two orders is my son is allergic to pickles and my daughter loves pickles so I always order in two separate orders so they are in different bags. There was a promotion FLBOGO which I applied to the orders along with $6 Subway rewards that I applied to one order. When the app stated both orders were ready I went to the store with my wife and three kids to pick up. Upon entering two employees were serving other people subway sandwiches and an older man with glasses who Iater identified himself as the owner was standing by the cash register. When the people paid for their sandwiches and left both employees walked away even though they saw me. My wife and kids were sitting at a table and I was waiting for about 3 minutes before anyone asked to help me. Finally a teenage male employee asked if I needed help and I told him that I have two orders to pick up and gave him my name. He responded two? I said yes and the employee then went over to the older man by the cash register to talk to him. My wife asked what was going on and I said I didn't know. I overheard the employee tell the older man that I placed two orders in which there was a promotion on both. I overheard the older man respond to his employee stating he will accept one order but voided the other due to pricing. When I asked what was going on with the orders to pick up the older man stated he can't accept both orders because they he doesn't have one of the items ordered. After my wife showed the older man her phone that it showed the orders were both ready he stated he doesn't know how that happened but one order had been canceled. Mind you my 2 year old child who was very hungry was screaming and crying at this point. The older man repeated that the doesn't have an item; I asked which item and to provide me with the receipt for the app order because the older man was carrying the receipt in his hand which he refused to provide me with and refused to tell me which item he didn't have. The older man then said both promotions are under my name and this branch does not accept this. My wife said one order was hers and the other mine but she was logged into my account. The older man said they were both under one name and he can't accept them so he cancelled. I told the older man that it's fine because I will share my experiences with family and friends to never go back to this branch. The older man responded he's never seen me before. My wife said there is a nice girl who always helps us with ice cream. I told him last month when I came with my cousin there was ice cream and a topping where the price was unknown and my cousin jokingly said to this female employee "ok so the order is free" and he (this older man) came storming out of the back room to see what was going on. After all this back and forth with the older man I checked my credit card statement on my phone app to see only one of the orders were credited. Then the older man started shouting at us to stop arguing and shouting and to wait outside for 10 minutes and he would just get the orders completed. (So the story was no longer that he didn't have an item ordered he wanted to get rid of us !) We told him we don't want that (as one order was voided and credited). I showed the older man my phone which showed only one item credited, he told me he can't see well and he didn't know because both orders were voided and to call my credit card company which was another lie. I then told this older man that he was dishonest and walked out of the store; I then opened the door of the store and asked for his name and the older man said his name was Joseph. I responded 'so you are the manager,' he said 'I am the owner!' Went to Subway 'Restaurant Experience' to share with corporation to find it went back to the owner who signed the email response Sammy! Horrible!!! read more

Subway - Sandwiches Near Me - Yonkers, New York

a subways that also shares a space with carvel gets auto 4 stars in my book as i am in yonkers on central ave grabbing a foot long chicken breast sandwich with the works and a vanilla ice cone as my dessert. good clean subways with limited seating space but i was able to grab a table after ordering my fouble delight combo. decent sandwich as its typical subways grade c quality but thats ok cause i aint asking for much .15 bucks for sandwich and ice cream cone is alright as both were good and i was able to sit quietly and not have to deal with loud high schoolers on a saturday afternoon. overall its still 4 stars and worth spending 15 bucks . read more

The people that work and own this establishment are so rude to their customers. I'm talking about both subway and Carvel. Their pretty stingy with their sandwiches. The guy making my sandwich gave me like 10 shreds of lettuce in my sandwich lol like dude seriously. read more

Horrible service, girl at the counter was extremely rude to me and messed up my order and wouldn't fix it because she said I said it wrong.

The associate here gets 100% for kindness! My sandwich was also perfect. What was upsetting was that I got mailed coupons and that was the ONLY reason I went (I haven't been to a Subway in monthsssss,) but before I walk in the door there's a sign on the front door that says they don't take coupons. I asked why and the associate said, "I don't know and the owner isn't here right now to ask." Then, there's a picture on the cash register of their tea energy drinks (which are amazing,) so I ask for one and she says "oh, they must be new, we don't have those here." Well, they're not new because every time I've been to a Subway in the last 5 years, they've had them and why in the world would you put a sign up promoting the item then if you don't carry the item? So overall, my visit was half disappointing and half pleasant. read more

This is probably the cleanest Subway and Carvel I've ever been to. The 3 employees there last night were SO, SO nice and friendly!!

Clean. Got the most beautifully wrapped subway sandwich of my life. Just the paper :( it was inside out but yah this place rules u can get sandwich AND icescream all in one go it's literally everything you need read more

This is Tierrea from Yonkers Kia !!! The best subway around with great customer service!! Sahid is a pleasure to work with!! He makes the experience even better !! I 100% recommended this subway read more

I'll give this a 2 star because it's not a total basket case. What's the deal with this place and their ability to greet customers ? You walk in and you're standing there and they never acknowledge anyone unless it's the customer that they're helping. Besides that they need to hire more workers since the owners are very lazy and just like to hang out in the back of the store or outside in the back parking lot. Are you guys too good to get your hands dirty with mayo and cold cuts ? There will be a line out the door and the owner will literally help one customer and then walk away. Hello? What about the rest of us that are waiting ? Lastly it seems they're never prepared. They never have lettuce or tomatoes prepared like all the other professional subway stores do. Hire a prep guy to prep vegetables and bring them to the front. They have a very dry and plain attitude. If you don't like being in your place of business then I won't like it either. I give this place 1 to 2 years tops. It stinks bc I love subway and I would come here almost every day but this place just gives me migraines. So in my quest to find a perfect sandwich around the area I discovered 600 deli on tuckahoe rd. Go there and take notes from those guys!! Good luck. read more

This is just a Subway restaurant but one of the best ones. Went there late Monday 9/9 and not only was it open but it had all items available. Unlike the two prior Subways that I visited who were out of the things they are supposed to have. I was greeted by Syeed and he was very pleasant and had everything I ordered and the food was good. I will definitely return to this Subway. There was a Carvel also in the building so I ordered some Ice Cream also. All in all it was a pleasant visit. You can see customer service was their priority!!! This store is much better than the Subway at 201 Tarrytown Rd, White Plains, NY 10607 which had bad customer service and was missing advertised high profile items on Subway commercials and they did not care. read more

What a robbery! Came to grab a bite and to my surprise all the prices were thru the roof. $10 for a footling? That's insane! Next time I know to drive to the city and get a deal there. Will keep driving passed this place. read more

Subway & Carvel have such great customer service. The workers are always nice and welcoming. The food here is good as well. I always come here for ice creams with my friends and family. I would definitely recommend this place. Its so great !!!! read more

Best subway in Yonkers !! The guy behind the counter is super friendly and made the best sandwiches, this place is extremely clean and all the food tasted so fresh. I would recommend to anyone read more