A Bit of a COVID-era Time Warp... I actually started writing this review during the height of the pandemic, and while it's not about the food (which is usually great!), the service experience at the time left a lasting impression. I've always enjoyed the menu here, but during the COVID-19 shift, the process hit a major snag. When I walked in expecting to grab a couple of sandwiches, I found out everything had to go through the app. No big deal--I downloaded it and placed the order right there. However, here's where the frustration set in: The Wait: I wasn't told it would take nearly 45 minutes for my order. The Math: I was standing right there in the shop, and for two simple turkey sandwiches, a 45-minute wait felt excessive--especially with what looked like a full house of staff working behind the counter. I'm a fan of their food, but this particular visit was a major test of patience. Since this happened during the throes of the pandemic, has anyone been back recently? I'm curious if the ordering process has smoothed out and if the speed is back to what it used to be. read more

I ordered my usual Turkey/provolone sub on wheat. My only complaint is that they cut it with a knife that was used to cut a tuna salad sandwich. There was tuna & gross mayo on my sandwich. I don't like tuna or mayo. This was delivered so otherwise I would've spoken up if I watched read more

Employees were rude and laughed in my face about how I wanted to break up my form of payment in order to use Shore Points on separate accounts. The person on the register was also texting on their phone with their back completely turned to me while I was waiting for them to move forward to complete my card payment. I stood there for probably two minutes before they had turned around and got off their phone. read more

I have tried this place at least four times. Three of the four times they destroyed my cheesesteak by grilling the beef until it is dried out like leather. They also didn't grill my banana peppers and jalapeño peppers with my steak as I asked. They laid the peppers on the top of the steak and they tasted cold and nasty against the steak. The best locations are in Woodbury Commons and Mohegan Sun Casino. They make your steak right every time without fail. read more

If I could give less than 1 star, I would. I've been coming to this location for years, and while this isn't the first time my order has been wrong, I was shocked by how poorly the staff handled it this time. I placed an online order for pickup and specifically requested no cheese, yet my sandwich still came with cheese. After being assured it would be remade, I stepped outside for a few minutes. When I came back, no one told me my order was ready. I sat and waited, then asked a female staff member, who said they were backed up and it would be out shortly. In total, it took about 20 minutes from when I first reported the mistake to when I finally got my sandwich--only to find out it had been sitting on the shelf without anyone telling me. I could see everything going on behind the counter, and they could clearly see me waiting. The store wasn't even that busy, so there was no reason for this kind of neglect. Completely unacceptable service. read more

After shopping this location is everything. My sandwich is always fresh and made to order. There is a line but it goes by very quickly. Staff is excellent and always fast tending to your needs. You can always find seating and there is a sink directly by the booth to wash your hands before eating. read more

Everything my sandwich was soggy and the lettuce was brown never going back to this place

Great tasting and healthy sandwiches. Friendly staff and clean environment. Highly recommended!!!!! read more

First time visitor and all I have to say is wow. Staff was amazing, Paul and the others gave such a great vibe and were happy assist with my order. They helped me pick out something and it was over the top delicious. Will definitely eat here again. 10 out of 5 read more

I stopped by jersey mikes for the first time today. I ordered a standard mikes standard Philly. The bread was nice and soft which I love the meat was pretty good. The staff was friendly and the sandwich came out in a few Mins. The store was clean, overall I would come back if I wanted to get another sub from here. read more

We all know Jersey Mike's is way better than Subway! I've never met a sandwich on the menu that I didn't like. Turkey club and the roast beef/provolone are my favorites. Get it on a gluten free Udi's bread and thank me later! read more

I'm torn. When this place first opened was excited and happy at quality and service. Not sure if a result of growth and success but this last Sunday the quality of sub was way below what I am use to. It was over soaked in the oil and vinegar to a point the sandwich just completely broke apart on touch. So disappointed guys. Not what we expected from the average chain and I'm a loyal advocate for jersey mikes. Recommend shoring up your line to ensure quality each and every time or else business will suffer and I'm a transplanted jersey guy so by default I support you but not if your sandwiches are all oil and break like this. Also have a video of how this sub break on touch. To mgmt-- we went here Sunday afternoon. read more

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Went for my second visit to this location, The staff is friendly even on a busy afternoon. My sandwich order was taken and made as requested. The next step, adding the toppings, also handled by a great employee, and prepared with care, and a smile. The best part was enjoying a freshly made sandwich made me want to come back! read more

First Time Here. The Customer Service Was Great & Very Accommodating. They We're Very Concerned Of Any Food Allergies Or Any Cross Contamination. The Sandwiches Are Very Big. With Tons Of Meat & Loads Of Flavors. They Have Plenty Of Different Variations Of Sandwiches For You To Choose From. The Prices Are Pretty High. I Guess You Get What You Pay For. Way Better Than Subways. I Am Thinking Of Bringing A Franchise To NYC Or Long Island. Stay Tuned. read more

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Pretty good for a fast food chain. I usually get the Italian or the Philly cheesesteak. Would describe both as pretty solid but not as great as some local shops. They also have a good rewards program which helps save some money. read more

Where can I begin... Its not the cleanliness, the attention to details or even the Sandwiches themselves. Its the Welcoming environment that they have created here. Aside from everyone saying hello as you walked in, as I waited on the line to place my order, I witnessed the Associates engage in conversation with the Customers as they prepared the order... You would think its a one off but when it was my turn, they engaged me as well! Made it a great experience. I was treated like I was a regular and because of this, I know I will be. Thanks to Paul and the rest of the Crew... Cant wait to see them again! read more

Jersey Mike's Subs - 3 Reg. #9 Club Supreme and a Pepsi 20oz. - Fast Food Near Me - Hartsdale, New York

My favorite is the Mike's Famous Philly cheesesteak. They give a generous helping of beef with this sub. You'll love it! I highly recommend ordering directly in the restaurant so you can get the full experience and watch as your order is prepared right in front of you to your heart's content. Enjoy! read more

As a native Jersey shore guy, I am extremely familiar with this franchise. That said, I was beyond excited when I saw this place open. I had no idea it was coming, no clue how long it has been open, but thank you! They have the full menu of subs, clubs, and steak sandwiches (beef and chicken). The place is super clean, so if it just opened, keep it up. I got my usual #9 which is a turkey club with roast beef. The quality was spot on. Meat, vegetables and bread were just like home. Awesome place, I'll be here a lot. read more

Jersey Mike's Subs - Fast Food Near Me - Hartsdale, New York

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If you like old school cold cuts on a hero, this place is for you. The cold cuts are cut fresh on the line and the offerings are the straight forward accoutrement you'd expect for a sub. Now I saw a review that mentioned the oil drizzle was too much ... agreed. Should be about 2/3 of the vinegar drizzle but I experienced the sog. An easy fix ... use a Mississippi count to help. Outside of the oil pour, the sandwiches is top. So outside of the BX/BK Italian deli (they still exist and they are glorious), this spot's fresh, quality cold cuts make it a pretty good samich spot. read more

Love this place found one in Westchester great sandwiches plenty of meat plenty of taste I can't wait to go back and try something new

Clean with an efficient and friendly staff. Wish they opened a Jersey Mike's in Riverdale

I mean yeah that is a good place for a sub. The sizes they offer for their sub is HUGE! no doubt. However, when it comes to toppings and flavor, Subway has them beat. HOWEVER, if you want quality and freshness, this is the place! Overall, good folks, fresh meats, and a size sure to stuff you for days! read more

Ran late in the day and didn't want to cook. My usual deli was closed but I'd read good things so I ordered here. It was a bust time of day so I won't blame them fir the order arriving a half-hour late. But I will say that for the money, I was disappointed. I paid for extra meat and cheese -- but if this was extra, I'd hate to see the normal amount. I also ticked the options for lettuce and tomato, but didn't get either. And $2.50 for a small pack of potato chips? Please! Next time I need a meal that time of day? I'm ordering from some other place. read more

No real complaints. Sammie ( as I call it ) was very tasty and fresh. Have been to this location twice after being put on during my visit to NC. I especially like that they slice the meat on the spot for every sammie. Establishment is clean and we had no issue using our points for redemption. Subway who? This Italian likes Jersey Mikes "Italian" read more

Today I visited Jersey Mike's in Hartsdale. This is my favorite sandwich place. The entire staff including general manager paul were professional, Sincere and accommodating. That to me Is worth more than the product itself. Great job everyone. The food is great. And I'll be back. Thank you again for great service and great food. read more

I am shocked that there was a blatant health violation on my first visit to Jersey Mike's. At 1:35PM this afternoon, I went to pick up an online order that was supposed to have been made ready but wasn't even made yet. As I was waiting, I observed an employee not wearing her face mask while standing next to the bread oven. I was dismayed when I saw this and informed the cashier that employee was not wearing her face mask. I was even more disheartened to see that they just stood there and shrugged their shoulders when I told them. I was given my refund since I refused to eat their food because I am not comfortable someone handling my food without a face mask, considering COVID-19 cases are spiking in our area. Totally unacceptable; in no good character would I stand by and allow this to happen. The public has the right to know about this disregard for health. read more

I'm not a fan of subways and I thought this would be similar but I was pleasantly surprised. It tasted like a fresh deli sandwich loaded with meats. They are generous with the coldcuts. No skimping here. Great place for a sub. Fresh deli meats sliced and sandwich prepared in front of you. read more

This is truly a five star Jersey Mikes experience. David and Paul and their team are always on point and know how to serve customers in a friendly and efficient manner with fresh and excellent food. read more

This was a good sub. We got a regular with ham and provolone cheese lettuce and tomato a bit of Mayo and jalapeño. Every time I go I want to try something else but I always get the same thing read more

The Subway killer has arrived in Central Westchester. For those who don't know, Jersey Mike's is a franchise operation making South Jersey style subs - pretty much the same as Philly hoagies. Somewhere in Central Jersey there is an invisible Mason-Dixon line - north of it you get New York style sandwiches, and south you get Philly style. Point Pleasant lies south of that songline. I made two visits, one the week of the 23rd, and one on the 30th. On the first visit, I had the Club Supreme, with roast beef, turkey, provolone and bacon. On the second, the Super Sub with "prosciuttini," ham, "cappacuolo" and provolone. Each time I ordered the "Giant" which is basically two "Regulars" or what in Philly or South Jersey would be a "whole" sandwich - a two foot sandwich feeding two persons. There is a sizable incentive to do this, a "Giant" is a good bit less than two "Regulars." I took the second halves home. For bread, I went with their Rosemary Parm - it's a tasty soft bread closer to poorboy bread than a Philly Amoroso roll or a Brooklyn Cammarceri hero. The counterman slicing the meats does a wonderful job in keeping the line moving - the meats and cheese are nicely sliced, giving the sandwich a great texture. The sliced tomato, shredded lettuce and onion topping is pure Philly, and the "Juice" reminds me of what they use at Lee's Hoagies. You can add three hot options - sliced banana peppers, cherry pepper spread or jalapenos. Take your pickles on the side, they don't belong on a hoagie IMHO. I'm kind of torn between four and five stars. If this place used the quality of cold cuts they use at Dante there would be no doubt on the five stars, but I am not in love with the meats - they are good enough, but they are not la vera salumi italiani. read more

The big kahuna chicken was bomb! Try it you won't be disappointed! I added chipotle mayo to make it juicier.

My food took a long time to prepare and it wasn't even prepared correctly. Everything is super bland real basic. It's not an authentic Philadelphia cheesesteak and it's not really a Jersey shore hoagie. It's just a bad representation of food from both those areas. All I'm saying is I found a place that I dislike even more than Arby's. So I guess you should wear that crown. read more

Having seen ads for Jersey Mike's, thought it was worth a shot. I should have checked their online nutrition calculator before going to find something I could eat without going over my daily sodium limit, though. How did I manage that? I love philly steak sandwiches. A good philly steak isn't overly salty, or at least it doesn't taste like it is. As soon as I took my first bite of the philly steak, I knew it tasted salty. I didn't know until I checked their website that a regular sandwich goes over 2000 mg of sodium. if you're hungry and go for the giant (my big mistake) you're getting double that. Over four THOUSAND mg of sodium. And it's not like the peppers and onions hide the sodium, because the peppers are also salty. So there's virtually nothing to take the edge off. You do need a beverage here, just to get the salt taste out between bites. I checked a couple of other sandwiches (at regular size) in the calculator) just to see if there are better options, and...not really. If you get a turkey sandwich without cheese or bacon, no salt, no mayo, you can get to just under 1500mg of sodium, which is roughly what you get from most meals (with fries) at McD's or BK. the unsweetened ice tea was a nice option, with splenda packets at the read, and the service was polite, helpful, and as I got there when the grill was slammed during the lunch rush, pleasantly honest about the time my sandwich would take to prepare. Props for all that to the staff at this location. However, they don't control the sodium in the food. That's on the company. And anyone on blood pressure meds, or with high blood pressure, should stay far, far away from here. read more

Update: the manager reached out to me , very nicely and told me he was going to make sure staff wears the appropriate attire while cooking. I love the food, so this just brought back a loyal customer , thanks!! :) read more

Love this place. The service is prompt and the sandwiches are excellent! They make their own roast beef and it is really good! Fresh cold cuts, fresh bread, fresh veggies and a nice upscale and clean store!! What more can you ask for! This will be a go to spot for me and my family! There is generally a line, but it goes quickly. One other thing to note is they have some delicious and unique fountain drinks that I have not seen around here! read more

My wife and son and I ate at Mike's (Hartsdale) for the first time today. Excellent, polite and helpful staff there. The store is spotless and comfortable. The sandwiches were delicious! I ordered a small sandwich and it still qualified as a hero! My wife and son also had the same reaction with their food. We will be coming back soon. read more

How can you serve lettuce that is not fresh and has brown edges. I'd hate to see what the back of the house looks like. This was my first and last time coming here. read more

Jersey Mike's Subs - Zoom in an you will see that your being served brown lettuce with browned edges - Fast Food Near Me - Hartsdale, New York

An amazing jersey mikes location with fantastic people behind the bar serving up the sandwiches fresh and delicious Mike's way every day! Shout out to Cheyenne a stand out employee an excellent human being! She always puts a smile on my face! She's a true asset to this location and Mike's everywhere she's everything the brand should aim to be!!! read more

A few years ago, my wife and I started ordering sandwiches from Jersey Mikes in Hartsdale for Friday night dinner. We order through the app and pick them up a short time later. The service from the staff is amazing. It's a real pleasure to walk-in to warm welcome. Because we are "frequent buyers," my sandwich is handed to me when I reach the counter. These guys are the best! read more

Goodbye Subway ,hello Jersey Mikes. I stopped by for lunch and ordered a regular size tuna sub . The way they build the sandwich reminded me of Blimpies, shredded lettuce, onions , and tomatoes on top of the tuna and then it's bathed in oil and vinegar . I liked Blimpies back in the day, but Mikes is much fresher and tastier. I would have given 4 stars but, my only complaint is the price. I paid $9.27 including tax for what was essentially a 6 inch sub. It was delicious but too pricey. read more