We chose Wendy's bc of the sanitation grade, 100 out of 100 is by far excellent and we never get to eat at Wendy's at home bc they are all so gross and dirty and bad sanitation grades. The food was so fresh and hot, made us really miss eating there. Wish the ones at home would get cleaner. read more

I ordered a baconator and 2 double cheeseburgers without lettuce, tomato, or onion. I received a son of baconator and 2 doubles with everything! I'm allergic to onions, so not only did this threaten my health, but I was also ripped off by not receiving what I paid for. Probably the last time I'll go there, not in the habit of eating at places that people's live in Jeopardy. read more

I used the drive through. The cashier was okay and the drink passer was okay. Looked in my bag after pulling away. Fries were cold, sandwich smashed into the bag, no straw, 2 napkins crumpled up under my burger. Just a sad experience. read more

This location has the best breakfast and are polite in the mornings In the afternoons it's fifty fifty some days they are on point and great but not all Days Today we ordered two meals and had to repeat ourselves several times and when it was all done neither bag had any sauce even though we specifically asked for bbq sauce On a positive note the food was hot and did not seem to be old The restaurant is generally clean and has a good curb appeal the ambiance is expected for a fast food spot read more

Worst and slowest drive thru ever. They only take one order at a time. Leave you hanging for a long time.

6/16/21: I stopped here before traveling out of town for a quick bite. I went through the drive thru & the order taker was prompt & courteous. I ordered a spicy sandwich combo PLAIN & usually my order is wrong. Not here!! Except for the not so hot fries, my order was perfect. I would definitely go back. read more

Wendy's - menus and prices on the front of the restaurant - Fast Food Near Me - Suffolk, Virginia

This Wendy's is trash I ordered food for my kids and they didn't even get half of the order don't order from this place it's trash

Store #3249! 2753 Godwin Blvd., Suffolk VA 23434!!! Bug was in my bag when I got home and when I called "the manager" I was told to bring the bug & bag back and I can get a refund! I guess someone pet got loose. I will never eat there again. I will also be calling the health department. read more

The drive through line was very long. Hey it happens, places get busy & workers get overwhelmed. However the amount of time it took for me to get my food from when I got in line WAS 45 MINUTES! A rough estimate of cars in front of me is 6-7. That's 12 mins per customer. There's no way.. so i popped my head inside. One worker was busting there butt another SITTING and saying "idc they can wait" while another had zero sense of urgency. PLEASE let corporate see this & get this location under control. Me personally with so many other options for a burger and fry. I'll never be visiting this location again. read more

To say this place is open till mid night is a joke! we pulled up at 11:15 and was told they were only doing door dash or mobile orders already in the system. you should at least put online that you stop taking orders at the drive through at whatever time that is, there were 3 other customers turned away along with us. read more

Very good food and staff very nice . Drive thru moved fast person on order speaker very nice

Just went in and ordered a JBC and fries. Fries are great but my burger is raw !!!!!!! I'm home so clearly not driving back to have them cook one properly. So disappointed. Went back and they messed up on 3 items along with forgetting fries we ordered. Looks like they are trying to make a change management and worker wise but slow down take a little extra time to do it right . read more

Wendy's - Fast Food Near Me - Suffolk, Virginia

This is probably one of the worst experiences i have had at wendy's. I had a simple order of 2 medium frosty which ended up being a 20 minute wait. When i got the first one, it was only halfway full and the second one was strawberry which was not even the right flavor. We then had to wait 20 minutes for a new chocolate frosty and the employee who brought it out gave it to another car before us. I will not be eating at this wendy's again and do not appreciate the attitude workers had toward me when i explained my order was wrong. read more

Really had to shout out the employees at the Wendy's on Godwin Blvd. Kareem and the staff were so professional and had excellent customer service. It was so refreshing to see young people doing such a great job and getting along so well. They showed Redford each other and their shift manager read more

Definitely could take more time in preparing the orders so it's not rushed and overcooked

I love Wendy's. When it comes to fast food, Wendy's is usually my first choice. Wendy's was my very first job as I teen and I never got tired of it. I'm not sure if it's a new team but this location has been slipping lately. My neighbor told me she doesn't go to this location anymore because they ALWAYS mess up her order. I thought REALLY?!? I've never had a problem. The exact same day, I go to Wendy's, when I get home I realize they forget part of my order so I have to come all the way back. Next visit, I only had one pattie on a sandwich that should have had two. Today's visit, when I get to window, they almost charged me for someone else's order, and two separate employees came to the window confused and asked me what did I order. I really believe my neighbor jinxed me because ever since we had that conversation, I've had issues with my order. Now I'm questioning if I'll come back to this location again. read more

Burgers are constantly too wet. Too much sauce. If you want soup burgers, they will serve you right. read more

Wendy's - Soupy burger. It barely stays together. - Fast Food Near Me - Suffolk, Virginia

Disgusting!!! My mother just returned from this Wendy's. She asked for ketchup and the person at the drive thru gave her this sticky, clumped together mass of ketchup packets. Who knows what on them. But I'm not gonna play scientist and try to figure it out. The staff at Wendy's needs to be ashamed of themselves if this is the level of product quality control that they can provide! read more

Wendy's - packets of ketchup in a person's hand - Fast Food Near Me - Suffolk, Virginia

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This may be fast food but I really love this location. My son has serious food allergies and he likes that he can come here and order food that isn't stuffed with bread or dairy products. Every time we come our order is super weird; we add stuff or take away a bunch of stuff and it is ALWAYS right. I can't even tell you how many times we have gone to a fast food place, got home and his food was wrong so we had to wrangle something from the fridge for him to eat. It is already difficult enough for a child to have serious allergies, but to be excluded due to the carelessness of others is heartbreaking. Not here, this Wendy's makes sure to get it right each and every time. I make sure to let them know how much I appreciate it. My only complaint is their lobby service is often very slow due to the high traffic in drive through. read more

This Wendy's is completely falling off. They are forever giving out old fries, wrong food or old food period read more

Wendy's - Old chicken strips they gave me today - Fast Food Near Me - Suffolk, Virginia

his place has the worse service I ever received from a business. I went to pick up my online order and after they took a while to locate it , I was told to go inside because they didn't have it ready. I mentioned I have a car full of kids and rather not take everyone out of the car and if I can pull up in one of the online pick up spots and have them bring it out. I had a reason for why I had a drive through pick up. It was the actual manager I was taking to and she told me TO DRIVE AROUND. I couldn't believe that she actually suggested I burn my gas driving around because they couldn't get my order ready in time and I had her repeat because I couldn't hear . She actually YELLED for the second time ,,DRIVE AROUND!!!!!'' I got yelled at at the freaking Wendy' s drive through ! The place is nasty to begin with but the way they treat their customers should be enough to get this lady fired. I didn't take her name but she was there on February 28 at 6 in the evening. read more

Extremely slow. Went around dinner time and the drive thru line was horrendously long. So we decided to go inside. What a nightmare. Only one register open and the two girls working there were working on two speeds, slow and slower. I dont think they really cared what was going on. The line was reaching the door and all I wanted were two kids meals. This isnt the first time I have seen this here. Lots of indifference and a lack of customer service. I would rather go to another place but this happened to be the closest place to the YMCA. I will stick with the Frosty and that is it. read more

I hope that you're not in a hurry...or that you haven't been spoiled by the quality and efficient service at other Wendy's restaurants you've visited. If so, then you might want to bypass this one. It will piss you off something serious... Location: Directly on busy Godwin Blvd, which, in this up and thriving section of the city, serves as the main street before it officially turns into "Main Street". It's situated between Ruby Tuesday and 7-Eleven to its north and south and Obici Hospital across the street on its west side. Parking is plentiful although getting to the parking lot can be a little confusing at first. The access from the 7-Eleven side is constructed in a basic Walmart parking lot layout style, were one lane turns into another before swooping back into itself and becoming anew. Yeah, let that marinate! In other words, keep your head on a swivel. Interior: This a fairly new constructed site. When I used to live out here this patch of land was just trees. Ample seating and if you're a fan of wainscoting then this interior will place you in a state if nirvana. It's too much for me. The place is kept relatively clean including the bathrooms. Staff: Well, here's the thing. Can a staff be both friendly AND highly inefficient? Isn't that like a restaurant oxymoron? It's like, walk in and get a courtesy greeting and a smile to offset the 20 minute WAIT for your order! No bueno. For this to be labeled as "fast" food don't believe the hype. I've witnessed slugs move faster. On sheets of ice! But truth of the matter is that this falls squarely in the shoulders of management and highlights the quality of leadership, or the lack thereof. If this was a traditional sitdown establishment then the slow delivery of the product would be more understandable but the wait for a burger or a few nuggets is unsat! The weirdest thing is, the Burger King a block or so up the road suffers from the same affliction! Totally unreal! Final thoughts: Unfortunately, this is the destination of choice for many people because of the lack of fast food dining options in the area. The quality of food isn't bad but the service that prepares and delivers it isn't on par. I've been disappointed each and every time I've been here. Patron at your own risk. read more

Just went through Wendy's drive through and ordered 2 meals. 1 was a single cheese combo extra onions and extra tomatos. The burger had 2 onions and 2 end of the tomato. This is the 2nd time in 2 weeks. Absolutely ridiculous. Who is going to eat the ends of the tomato with the green/brown middle showing. Management should refund a customer's money when thete is a legitimate complaint. This is the worst Wendy's in the Tidewater area. Why give a Yelp review if there are no consequences? Customers beware. If I could give a zero rating, I would. read more

I'm giving this review because I was given the wrong order. My sandwiches had onions when I asked for no onions, missing bacon and refried French fries. There was no wait and no rush. Just terrible service. read more

Visited a nephew in the hospital recently, and he suggested I run to this Wendy's across the street after he heard my stomach grumble. The service was quick (they even had a Check-in coupon for a free frosty, so I did that) and the food was tasty. No complaints at all. read more

This location has gone downhill. It use to be amazing, there was a guy GM who always tried to make everything right for his guests. Now they are horrible. Especially at night, stay far away from here. I just left this location about twenty minutes ago (without food) because the DT worker said over the box , "let this guy say one more thing, I'm about to go off" needless to say I drove away very angry and after a long day decided to go to BK a block away. Got fresh fries, tasty burgers. Never Wendy's EVER AGAIN. wouldn't go there even if they gave me comp food!!!!! Garbage. read more

The worst Wendy's that I've ever been in. Both soda machines were out, one was out of ice, fries were cold and the burger tasted old and poorly put together. The manager moped around acted like she didn't care about anything. read more

This evening I went to Wendy's and it was very filthy where they cook at. There was food all over the floor and counters. Not only did it need to be swept but mopped as well. The counters needed a good scrubbing. There was a person getting something out of the steamers. The access water he was pouring it in the trash but then returning the object back into the steamer after it being over the water. I waited at least 20-25 mins for my food that is why I was able to see everything. This location needs to do better with them being cleaner where food is being prepared. I couldn't even eat my food after. Smh might I add the fries were cold and burnt read more

Not the best Wendy's I've been at, the Baconator has always been a favorite but the Patty's were mangled and the sauce was cheaped out on.

All tables dirty, not cleaned upon multiple requests. Order incorrect, but fixed upon request. My good was prepared ok; however, I watched an elderly woman pull hair out of her meal and throw it away, too meek to say anything. read more

The absolute worst service. Dirty. Had to wait 20 minutes for a remake. Won't go back. Maybe never to Wendy's. Dave would not be happy.

Good food, great location, but slow service. Not really too much else to say about it.

There is something about this place, the employees are starting to remind me of another chain. Tonight I heard a worker say "my pleasure " !

I love their side caesar salad and chocolate frosty. But half the time I have to throw half of the salad away from bad lettuce.

I went to the Wendy's on N. Main St. drive-thru a few weeks ago and I noticed people not being at the order box long but didn't think too much of it. when it was my turn I thought the person inside said one moment so I waited. She came back yelling that they were closed at the moment. I really am not fond of the people at that one anyway, but it is close to home. I went on up to Godwin Blvd. The food tasted so much better at that one so that's where I go from now on when I want Wendy's. The people are much friendlier too. My only complaint is they run out of baked potatoes Not just there. All Wendy's run out early. I went this past Sat. at 6:30 and they were out. Why don't they fix more? read more

Horrible place employees were fighting in the parking lot then brought their arguments inside and they acted like customers weren't even there gave us the wrong order THREE times. Didn't even apologize. This location has really got down hill. Food was gross my bun was wet and soggy, fries weren't salted, and everything was thrown into the bag. Day shift might be better but Nightshift is trashy!!! read more

I went to Wendy's for lunch around 1:15pm on 11/17/16. I was ready for chili. I do love Wendy's chili. "I am sorry we are out of chili". How do you run out of chili during the middle of the day and lunchtime. I really don't understand that. They were really busy. I didn't have any cash and had to use my debit card at the drive thru. Well, what bothered me was I didn't get a receipt. By being busy in the drive thru, I thought maybe when I stopped to pick up my meal maybe I would fine my receipt in the bag. Well I didn't get a receipt. I didn't understand that and they were so busy I didn't go back to try to get a receipt. read more

Food always cold, fries always taste old. This paticular location seems to be the worst. IMO

fries cold. drink flat . bathroom filthy. no more