Hands down to the manager Micayla She's did her best to help out when they were short staff due to the pandemic. Thank you for staying positive and helping me and pitching in to help your employees out. read more

Very good strawberry salad! And very kind and helpful host named Jolene. Thank you. You are appreciated!

Rlly bad customer service.. messed up our order twice..they were missing a frosty and tried to tell us that they gave us all of the frostys when they only gave us two of the three .. take ur business someowhere else read more

Don't come to this location!!!! Horrible customer service and they cannot even get the actual featured items right!!! Ordered the bacon queso chicken sandwich meal, fries ate half filled, the sandwich had one piece of bacon and the chicken was grilled? Was looking for super tasty fast food and got a children's sized fries and a grilled chicken sandwich with a splash of queso and one piece of bacon!!! WTF?!? read more

Wendy's - I took one bite of my burger and realized I should probably warn everyone about this specific Wendy's. - Fast Food Near Me - Rancho Cucamonga, California

Excellent service. I placed an order at the incorrect location and this location gave me my food anyway. Thank you Hugo.

Went over to get sandwiches. The blond girl at the register told me I had to wait, no reason given. I waited. And I waited. And I waited. And still waiting. So many times. These kids gotta get some training. Or maybe close this place for good. read more

This is the slowest Wendy's I've ever been to. Why does it take 40 minutes for French fries and a drink. If my daughter wasn't hungry I would have walked out. read more

This place sucks, it took 10 minutes for them to get 2 drinks. I feel bad for the girl working at the front counter because this place is not managed properly nor do they take care of customers. read more

They forgot my fries and did not give me the sauce I wanted after I told them and pointed it out to them twice. And I was given two four piece nuggets instead of one four piece and one six piece. read more

I've been in the drive through for literally 37 minutes now and have barely even gotten to order my food, this is the second time the drive through has taken forever. How sad when I can go through an In n Out drive through in less than half the time I just wanted my chocolate frosty. read more

This Wendy's is close to my house so I've been a few times, every time the service is awful and every time they mess up the order. The entire store is a mess. I've given them multiple opportunities and every time a big disappointment. I've read reviews and this Wendy's has multiple complaints for the same reaso over a long period of time which shows management and ownership don't care and for that I will not be back. read more

I visited this location recently to dine in and ordered a half size salad. After receiving my order, I took a couple small bites of the salad and realized I wasn't in the mood for some of the sweet flavors that day. I went up to the counter and explained and one of the shift leaders kindly let me switch it for whichever salad of my taste on the menu. I was very thankful and satisfied with the service and my new salad. The atmosphere was also very nice and super clean. I recommend coming to this location when looking for a small bite. read more

today the drive-through guy named Jonathan was taking his time talking to the car in front of me about the iPhone when he's seen that I was getting upset he finally stop talking to the customer the lady in the second window even had her food out ready for her to pick up he had the nerve to tell me I look grumpy like yes it's called a drive-through ur not there to make friends and take ur sweet time people have things to do places to go just because the car in the front has time to talk all the other cars in the back mite not ... omg u would think they had better customer service read more

Wendy's - Fast Food Near Me - Rancho Cucamonga, California

I just went though the drive thru and ordered a 10 piece chicken nugget. When I got to the front I asked for extra bbq side for my fries. She said it was in the bag. When I got there was only 2 sauces. I was bummed and had to use ketchup. Oh Wendy's. read more

They take a verrry long time. It is not fast food. If there are 4 cars in front of you expect over a 20 minute wait. This has been a gradual increase and is now ridiculous. Expect to wait in the drive thru 20-30 minutes. read more

There were multiple employees not wearing masks properly, under their noses, and one employee not wearing his mask at all and making food. We had already paid at this point and we felt that we had to throw away our food. Never coming back. This was a horrific experience in a time when COVID has reached a record high read more

Completely pissed off. I usually request my order to be made fresh no matter what drive thru I'm in. However my fault I failed to make this distinction when I ordered breakfast at this Wendy's in Rancho on Foothill. I have had their biscuit sausage sandwich before and it was amazing. That morning I was forced to go there because Jack in the Box Line was too long, but Wendy's was available fast fresh hot buttery biscuit just meting in my mouth who would have thought and I didn't request a fresh order then either. Today, not so much. I wish I had the time to drive back and throw this sandwich in their face. It was as if maybe they were open yesterday, didn't get much business, and had a bunch of leftovers and then served them all up this morning. I could just spit!! read more

*** Pit stop review (Rancho Cucamonga) *** This is a nice place to make a pit-stop while traveling around the San Bernardino area. As for me, it was great to stop here before heading into Crestline because there are few places to stop before heading up the hill. There's easy access right off off the freeway, and it's easy access in and out of this restaurant. The added plus is that the restaurant location is nice and clean. The food is pretty decent. I purchased the Baconator with a double patty. The patty was nice and juicy with a few strips of bacon. The burger was soft, moist, and juicy with every bite. I'm not a big Wendy's fan because I think the burger just seems a little on the small side. The quality of the burger itself is pretty good. Food = Good tasting burger Seating area = Super clean! Service = Friendly Restroom = Very clean read more

For is parents the $1.99 Kids Meal from Wendy's its a great deal. Chicken Nuggets or Cheeseburger + fries + milk + frosty. I am not saying is the ideal nutritious meal for kids, but as a once a week treat its definitely an option to consider. Please consider that this is a seasonal special. One another note, I want to comment on the great staff that this location has, specially a guy at the drive-thru called Jacob. He was friendly and efficient. read more

If I could give lower then a one star I would.. this place is the worst Wendy's I have ever been too. Every single time my order is wrong. They are always forgetting items. I know to check now before I pull away and thank God I do because literally every time something is missing or wrong. Went today ordered a large drink paid for my order then after I paid for my order was told they were out of large cups. They had to give me a medium which I was fine with but then had to remind the girl that she charged me for a large. It was so much of a hassle to refund the card the difference I was like forget it and just let it be.. my advice drive a bit further to a different location read more

Totally garbage food I don't understand why this restaurants still exist very very disappointed and dissatisfied the food not even looks as the picture read more

I live about 1/2 a mile from this location and it would be very convenient for me if it didn't suck so bad! I have tried this place 3 times. 3 strikes and you're fucking out! Advise to management: Slow down!!! They try to get you food out so fast that they mess up your order every time something was wrong. To top it all off the burger and fries were room temperature and you can tell it was already made and just sitting around. If they only charged like $1 I could understand they cheapness. They charge more or about the same as farmer boys or in n out!! This place is over priced bullshit man! They do get your food out super fast is the only compliment. That may not be a good thing though. So..... SLOW YOUR ROLL and make sure the orders are right. read more

Very slow!!!!! Most of the tables were dirty and had trash on them Fries came out cold and had to take back read more

So this review is about the guy taking the order and handing food to customers in the drive threw line. The name on the ticket is "Odalis". I'm not against any body or any life style, but you are at work! Don't wear A necklace that says "BITCH" in bring pink lettering with little jewels on it. How has your managers not say anything to you about this? If you worked for me I would fire you on the spot for doing bold actions such as that. My children in the car that are both young saw his "fashion statement" in his "work uniform". This is terrible customer service and A lack of attention by management. I will be calling this location to talk to management and I will be reaching out to your corporate office. read more

Such an amazing Service today Friendly staff and my food was fresh Kierra and Leanna were super friendly read more

Added an extra burger and charging me for it on my card, poor service and slow. I tasted my "dr. Pepper" which tasted like salted water. Dont ever come here between 5pm through 5:30. No one recited our order or even asked which size to choose from. If you want fast food service go to the one in redlands read more

I love Wendy's, but when I order online, it takes them at least an hour from when I order just to prepare a single burger and fries, I work in fast food, no store ever gets that busy, it's ridiculous. Employees are probably standing around talking instead of doing their job. read more

It's freezing cold and raining tonight! Of coarse I asked for my meal to be with chili instead of french fries... and what do I end up with? COLD fries!!! Burgers were wrong! Got 1 chili and even the 1 chili had no cheese nor onions in it! Even asked them to repeat my order back to me and they ignored me. Never again! read more

If I could give 0 stars I would. This place is a freaking joke. Went through the drive through for a quick lunch. We had one car ahead of us, and still waited 30 minutes for our food. We ordered two 4for 4's with junior bacon cheeseburgers. Tried to order Arnold Palmer a but apparently they don't know what that is. Got the cashier, payed, and she said we would get the receipt at the next window. No big deal, except when we asked for the receipt at the next window, the woman said they had thrown it away. Asked for her to reprint it and she argued with us while laughing in our faces. Finally the manager came over and got it handled, but they had charged us extra for the drink, even though it was just normal iced tea and lemonade! Drove away, unwrapped our food to find that they had completely messed it up! We both ended up with two plain cheeseburgers, nothing on them! Like wtf is that??? read more

Burgers tasted good today. The fries were piping hot and the salad that my daughter ordered looked really fresh. I'm not a huge fan of fast food burgers, but this actually tasted pretty darn good today! read more

My daughter visit this Wendy's frequently and last night I took her there after her school dance to get food. I ordered the 4 pc nuggets and when our server Kindra gave me our food the nuggets were room temp. I asked her if we could have fresh nuggets and she literally said no and that they won't be making any more nuggets tonight even though they didn't close for another hour. So I asked her to clarify that she could not give me fresh nuggets and again she said no but this time offered to "heat them up". To set a good example for my daughter I didn't say what i was thinking and instead just drove away. Needless to say they won't be getting my business again. I almost never yelp but I had to after that encounter! read more

there was a young woman working at the drive thru who was clearly under the influence, not sure if it was alcohol or some type of drug, very strange encounter, of course I declined the food and got my money back. read more

Good food and clean. I think its a nice a nice lunch spot good ac and music read more

This is a typical fast food place, food is served quick, not always hot. Staff is friendly and store is clean. read more

Wendy's - Fast Food Near Me - Rancho Cucamonga, California

Being so close to home, we come here many times a week. The food is excellent, just check your bag because they are usually forgetting condiments/utensils. read more

This place is terrible the person at the drive thru shouldn't be allowed to work. How in the hell did you make it this far in life? Incompetence I should have to repeat myself 7 times how hard is it It's a number 5 larger with a coke. Number 5 indicates yes I would like the meal. They should be paying us for putting up with such incompetence. read more

After a night of snowboarding (well, falling), my pals and I decided to grab a quick bite on our way home. This Wendy's hit the spot. Quick service, food was prepared well and the experience was just fine. Standard Wendy's fare, and that's exactly what you're looking for out of a place like this. read more

Went to this location this morning. Ordered the Sausage, egg and cheese biscuit with small breakfast fries and coffee- 4 creams, 4 sugars in the bag, thank you. I took the bag and placed it in the passenger seat and drove home. When I picked the bag up, the bottom fell out as I closed the door, and everything feel on my garage floor. They didn't have the standard non dairy creamer or even half and half. They just poured the liquid into 2 smalls condiment bowls and did not place the tops on correctly. The sandwich was ok but most if the fries mixed in the oil and water on my garage floor. The ones that I salvaged were cold. Brrrrr!! It only took 2 minutes and a half to get home. I live 2.2 Mike's from Wendy's. Oh, and the coffee was cold also. It's a good this I could put it in the microwave. Prolly not going to this one again!!! read more

My family and I went here for dinner one night and we ordered three meals, when we got to the window we were only given two and if we wouldn't have checked right there in the drive through someone wouldn't have gotten dinner. Once we noticed there was a meal missing we told the young lady at the window who then argued with us saying she gave us all of our meals and that we only payed for two which wasn't even mathematically possible considering our meals were around 8 dollars each and our total that we paid was almost $30 dollars. TERRIBLE SERVICE! EMPLOYEES ARGUE WITH YOU! i will not be going here again and will tell all my friends and family about my terrible experience and to not go. read more

I usually like Wendy's, but this location needs to have its staff retrained or totally replaced. The burgers were luke warm, they forgot to put fries in the bag, which I didn't discover till I got to my fiancées house, and they also forgot to give me my receipt. read more