Walked in. Stand by register was ignored, I said excuse me 3 times, still ignored. They were concentrating on the drive thru, zero personality and customer service, I walked out after 10 minutes. Have not been in a while cause very poorly ran and look still poorly ran. read more

Wendy's - Burgers Near Me - Perris, California

First of all I like Wendy's because they support adoption. Second the food is way better than Mcdonalds and the prices are quite good with their Biggie bag deals. Though it is fast food so I am not eating here to be healthy. Second, Wendy's decor is kind of like a coffee shop (maybe a stretch I know) bc of the cool decor and faux fireplace. The service was great and friendly. The automated kiosk was easy to use, quite friendly, and didn't give me any attitude...;) read more

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Best treat for a for day in Perris like we've been having lots of flavor options right now for Halloween but we did classic chocolate read more

Wendy's - Burgers Near Me - Perris, California

So I came in and nicely asked for them to cook my double stack and chicken nuggets fresh the cashier was awesome with a smile of course sir I burn my freaking tongue on the chicken nugget that's how hot it was absolutely delicious dipped in this sweet-and-sour sauce thank you Wendy's Rock on! G read more

Wendy's - Double stack and 4 PC. Spicy Chicken Nuggets - Burgers Near Me - Perris, California

Actually had a very good experience with the great greeting and staff interaction. The service was good, the store ambiance was great and the food was hot. The only complaints was I received the wrong frosty but it may have been my fault for a little confusion. All and all a good drive-thru experience. read more

We have never been to Wendy's but decided to come because our daughter loves the Wednesday show. We came to try the collab meal and we were helped by Charity who was honestly the sweetest woman! She went above and beyond when it came to our order. We did accidentally receive spicy nuggets instead of regular and she replaced our nuggets no problem and again was the sweetest woman! I want to say thank you again for your service and kindness we will definitely start coming to Wendy's from now on! Amazing service Wendy's and charity read more

I ordered a spicy chicken sandwich and chili and cheese baked potato. Less than an hour later I suffered the effects of food poisoning. I truly believe it was the chicken sandwich. I've had these selections from this location several times over the past few years but today it was a disaster. read more

Happy with our local Wendy's! Sometimes I have to wait in line and I try to understand and patiently wait. I order my salad and drive off! I see the lamentations below but there will always be room for improvement l. At the end of the day, I enjoyed my Dave's iced tea and my salad! Just grateful we have this in Perris! Cheers! read more

Wendy's - Apple Pecan Salad - Burgers Near Me - Perris, California

Went to the drive through and picked up a 10 piece chicken nugget combo meal with bacon pub fries and a small chocolate Frosty. Employee felt bad to let me know that they ran out of chocolate so she gave a large strawberry Frosty instead and didn't pay for the larger size. My son enjoyed the Frosty. My hubby liked the bacon pub fries, but he said it was not really special. I nibbled on the nuggets, but the employee forgot to add the BBQ sauce. The food tasted good, I just need to remember to check for the dipping sauce next time. read more

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I hate this place. My kids come here twice a week. The food is great! Would recommend! 1 star

Service: It was recently my first time at this location. I was hesitant to come here because of all of the negative reviews about this place, but I was pleasantly surprised. I was greeted as I entertained by staff, and this young lady took my order. She was so pleasant (surprising because all these young generations tend to be rude), she was informative about their frosty tags, and she answered my questions about the menu. I believe her name was Jocelyn. Food: I highly recommend the classic chicken sandwich and the pineapple mango lemonade, which are very tasty. Lobby/bathrooms: bathrooms were shut down for cleaning, which was unfortunate. The lobby was clean. Overall, great experience. I will definitely be coming back. read more

Fast,friendly and burgers just like you'd expect at The Wendys drive through and restaurant located in in Perris,California. Ordered one of Dave's famous cheeseburgers and a drink and was not dissapointed!The servers were courteous which added to the great experience! . . . . #wendyshamburgers #perris #wendys #hamburgers #cheeseburgers #frenchfries #shakes #salads #tastyfood #fastfood #drivethrough #tastyfood read more

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I've been sitting in the drive thru for over 40 minutes... My lunch is only 30 minutes, this has to be the most disorganized Wendy's Ive ever been to, it shouldn't take 15 minutes per person, What the hell wendys! By this point I'm still currently in line contemplating life and getting angrier the longer it takes, 45 minutes now to get one combo. 50 minutes now...preposterous. read more

Wendy's - Waiting - Burgers Near Me - Perris, California

Horrible customer service on drive-thru. This woman has horrible attitude don't know why she works there and for no reason. Wendy's needs to update all their employees so rude!!! They need negative stars!! read more

Wendy's chili continues to be disappointing. Way to many beans, not enough ground beef makes this option unreliable on delivery of a potentially great must have item. Please look at your ratios of the key ingredients and make appropriate changes. You will improve your sales if you do so. read more

They parked every single person that ordered food and they were not bus. There was also an ugly Honda accord repeatably driving through the drive throug. While I waited for my food to come this car did this at least 6 times read more

It's 6:30 pm on a Monday night, went to drive through and I'm rudely told they are not taking orders. I said it's your business working hours... & was told once again I am not taking orders. I asked the reason why and was told they don't have to provide me with an explanation. There is no notice on drive thru. read more

B health rating, yet a line of cars at the drive thru. Lol They don't know. Always bad service and out of TP too. This location clearly needs better management. I'm out. Popeyes or Panda Express are close by!! read more

If I wanted to waste my money or my time, I did the right thing by going to this Wendy's. I ordered three large chilies, and what I got upon getting home was three large DRINKS of tomato sauce couple of beans and particles of meat....what the hell? I could have strained it and made a bloody mary.. Look, if you have forgotten, people worked hard for their money. Being able to go get food is or should be a joy because, believe it or not we as customers put thought behind it. We know where we can or cannot go ...and this place for whoever is reading this review is an automatic red flag. It's said that no one is willing to take the time to prepare the food the way it should be. They poured in the container, knowing it wasn't right, plus knowing it wasn't a standard to be served..so it tells me they don't care a sell is a sell....and oh customers loss. Wendy's has now turned into a box of chocolates. You never know what you are going to get...and that my friends is just a damn shame...straight up. So Wendy's of Perris...customers loss is all on you...might be worth caring a little more, but as far as may patronage, done with getting taken for what should have been in the first place. That's 12 dollars I donated to your site. It's totally unexpectable. read more

Not horrible. Not great. I've had some horrible experiences here and some so so experiences and some decent. They don't do Apple Pay... that's a negative. You can't add anything at the window. Make sure you order right at the speaker.... Last time I went the chili was luke warm which made me question their food handing. Not the greatest, not the worst. read more

Yall mfs buggin fr. Every damn time we go theres always attitude and a problem w our order. My fiance and i really wanted wendys and before we pulled up he goes 'wendys is bomb but this location is ass so are u sure' i shouldve listened lmaoo. Missing food, rude ass workers & nobody can answer the phone to fix my problem.. i was the only car in line & yall still cant get shit straight read more

There should be away to rate employees. Make no doubt it THIS LOCATION SUCKS TREMENDOUSLY....I come here several times only to walk out and not make a purchase. Today was different while it was still chaos and the manager of duty was in full panic mode..She was helping on the line, my man Alonzo was calm cool and very professional at the register..Alonzo gets 5 stars. I'm not sure who runs this location but I would recommend hire managers that are not or appeared to be flustered or ruffled easily. The sum of this review because Alonzo was kind and professional with the 2 people ahead of me I stayed and order. Would I come back here NOPE... read more

Horrible service was in the drive thru trying to ask about a meal they have and the lady at the window seemed annoyed and was being rude when I ordered she ignored me and didn't say anything I repeated myself she just kept ignoring me horrible service if you hate your job that much just quit read more

I placed my order on the intercom and was just told to pull up to the window; no instruction on which window. Drove slowly past window 1 and there was no one there, went to the 2nd window and a woman in a blue shirt(no name tag) raised her voice at me, pointed back and said "first window". I paid, when I went back to the 2nd window she handed me my items without a word or look in my direction. read more

Horrible customer service. The "manager" is so rude. They're definitely not getting our business until they remove these incapable people.

I ordered thru Door Dash. Big Bacon Classic combo w/chili and a choc frosty and a Baconator sandwich only. Everything was fine with the delivery. However by the time I got to eating my food (I was at work, kinda busy), I assumed the smaller burger was the Big Bacon Classic, I was wrong. It was a single patty bacon cheeseburger (see pic), mayo, ketchup and nothing else. WTF? The other burger was my Big Bacon Classic. I was more mad at myself for not checking when I got it. read more

Wendy's - My supposed "Baconator" - Burgers Near Me - Perris, California

Extremely slow !!! Horrible Service !!! The line through drive thru is very long As is the one inside . I placed a mobile order ... had to leave the drive thru line after 30 min ... came inside hoping it would be better . I asked for my order , there was only 1 person ahead of me ... 20 min later , I am still waiting !!! 3 employee working on one order ... beyond ridiculous !!! The manager her self is extremely slow ! There is not a person working the cashier while the line goes out the door . I am baffled !!! People literally walked out . read more

The service here sucks. All we wanted was the correct drink. They insisted it was the correct one but it wasn't. How are they going to tell me what I want for my order?? I'm unsure how the miscommunication happened but the manager or lead and the person at the window gave attitude about one simple drink. We just wanted the drink that's all, no need to go back and forth about it. If we needed to pay a difference we were willing. read more

I would give 0 if possible.... Horrible service, was waiting for more than 15 minutes at the cashier and nobody come to ask me if I need help....terrible costumer service, no more at this place, bye-bye. read more

I placed my order 2 small frosty's and 1 small fries. I pull up to the window and pay they hand me the frosty's and then ask me if I mind parking. There were no cars in the drive thru so I offer to pull forward and back to restart the timer explaining I don't like when they park me because it's always 10 min or longer. The lady walked away. Up walks Angle ( the manager) and says I was holding up his line and he will refund me my money at this point the ff should be done but rather then providing me the fries he hands me back my money and threaten to call the police because I asked for the number to corporate. This is not the first time Angle was rude and I gather it will not be the last. read more

would give 0 stars if possible Never get my order right, order is always missing items, horrible customer service, bad attitudes Every time I want to give them another chance, they always let me down, don't know why I bother. read more

Horrible Chilli!! Just the soupy part and exactly 4 beans in the whole container..oh, and a few meat (?) crumbs!! How horrible can it get?? No way can it get worse then this. Wasted money, wasted time, wasted gasoline and have to go get dinner somewhere else. How dare you guys!! To serve something such as this to paying customers takes either guts or pure scam artists! Never again folks. Bye bye!! Shut this place down, they're straight out robbing us read more

Tried the drive thru tonight. Their website says they're open until 1 am. Get to the order speaker only to be told they're only doing online orders. There's no sign anywhere that says that. read more

This place is garbage and you're guaranteed to get your order wrong majority of the time. I got both burgers wrong in one order with no memory of what happened from the restaurant. Do yourself a favor and order from a different Wendy's. read more

Came inside to eat . , first time doing this with the family and the inside cleanliness is very poor & somewhat dirty . NEEDS SOME CLEANING read more

Wendy's - Bar area / booth sitting area very dirty - Burgers Near Me - Perris, California

This Wendy's is just as terrible as the Popeyes next door to it. Customer services is terrible. This visit i decided to go inside because the drive thru was long. I walk in, no one in line and stood there for 5 minutes (no over exaggeration). No one acknowledged, no one helped us, no one said a word to us (kitchen fully staffed, looked over staffed). Once someone finally came to the counter, she still didn't say a word. Just stood there. Worse customer service. Please do better read more

worst customer service i have ever had at a wendy's. stood in line and nobody helped me for almost 20 minutes. good food but was not fast at all. Very rude staff, manager laughed in our face. ten workers but still couldn't help. read more

Before I give a negative review I have to go at least twice and experience the same situation. With that being said this Wendy's in Perris is a no go for me. The service was at a decent pace. The inside was clean but the food on the other hand is not good. The fires were cold the burger was cold and looked nothing like its advertised. Fast food yes but at least provide good quality food this is mediocre. and they had the nerve to get an attitude when you speak on the item. Stop giving customers cold food. Never again read more

TERRIBLE CUSTOMER SERVICE . the lady that took my order over the intercom didn't greet all she said was "your order?" and i asked her the pieces of chicken nugget combos they have and she said "if you look on the menu it's right there" ... OBVIOUSLY if i seen it on the menu i wouldn't be asking. then i pull up to the first window and it looked like she was laughing at me. sooo rude honestly don't even waste your time here, spend your money somewhere else. i was reading some of the other reviews and it looks like i'm not the only one getting this attitude too. read more

The worst place to go to so slow took about 25 min just to get my order inside and about 30 min for them to give to me they where just talking and laughing wirh each other and not getting my order read more