I came here after an 18-hour shift, just trying to grab food with my daughter, and instead got treated with completely unnecessary attitude. The employee, Yolanda L, around 12:29 AM, was rude from the start. This wasn't even a closing-time rush--this was simply someone who clearly didn't want to be there and took it out on customers. If it was the end of her shift, that's even less of an excuse. Being ready to clock out doesn't mean you get to drop basic respect. There was no reason for the tone or behavior, especially in front of my child. It made an already exhausting night worse. If you don't have the patience or manners for customer service, this isn't the job for you. Management needs to address this, because customers shouldn't be treated like an inconvenience just for showing up. read more

Never thought I'd review a Carl's Jr but this place severd me a Famous Star that was so on point that I thought I time traveled back to the late 90s! At 9:30 am no less. Logic dictates that is prime hour for a fresh well made burger. Unfortunately that is not the case for most places that serve burgers. They slayed it here today though! read more

Starting from the moment I walked in with a nice hearty welcome from Shawn. I just asked for a freshly cooked double famous star with cheese was very nice about it and five minutes later I'm eating one of the best burgers on the planet as far as fast food goes awesome customer service The girls in back sure know how to make a burger thank you Carl's Jr. and rock on! G read more

Carl's Jr - Double famous Starbucks cheese - Fast Food Near Me - Perris, California

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Worst Carl's Jr I've ever had. The burger was cold and the bread was hard. I was so disappointed I had to write a horrible review. So drive to a different Carl's Jr location. read more

Carl's Jr - Fast Food Near Me - Perris, California

Absolutely best fast food experience I've had on quite a while! Jahnelle was thorough, friendly & had a great attitude! She is an asset to your company! read more

Horrible service, you are just ignored, people behind me got served before for me. I demanded my money back. She had the nerve to tell the kitchen not cooked my order. Which meant, they didn't even had started preparing my order. Not even an apology. I'm never going to that place again. No customer service. They look miserable. read more

Our food was taken to the wrong table. Other customers opened our food and the employee brought us the food anyway. We asked for fresh food and was given a bad attitude. Can't believe she brought us our food after other customers had opened and touched it. Her name was Leslie at the Perris location who brought us touched food and had nothing but an attitude. read more

A really great Carls! We ordered a lot and it came out correct and fast. They even let us order an extra hamburger at the window for our dog. read more

This people are rude they constantly cut me off while I was ordering and when I asked for ranch and stuff they never put any in my bag . They took to long to bring out my phone. I was in the driver thru for 7 mins .. read more

It's sad how bad this one is, because it's close to home for us. Huge fan of Carls, not this one though....it's always a struggle and make sure you check your food BEFORE you leave the drive thru! Saddest California California Classic Double Cheeseburger I've ever had! Two top buns, no grilled onions and a smidge of lettuce. I know it's a $4 burger, but make it good darn it! No wonder in n out is the new hot spot in town! For the same money I could have a killer burger over there with better care and quality. read more

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Just had the best Experience through the drive thru. Corina the lovely employee that took my order was very kind and friendly. Plus she was just stunning i was shocked how someone so Beautiful was taking my order. This is definitely my new favorite place for fast food. read more

BYOB (build your own bag) Is literally bull. You're not building your own. It's built from what they chose. You should be able to get any burger,any side,and any drink of your choice from their menu . That's built your own.It should be called pick from what we chose bag. They might also want to think about refrigerating their Ranch cups so that they will remain fresh and not smell outdated and old. read more

There was a hair in my food. This is horrible it was fried into my tender. Do the people not wear hairnets anymore or what? This is nasty read more

Carl's Jr - Fast Food Near Me - Perris, California

In a world that often seems filled with negativity and hardships, it's important to hold onto the moments of light and goodness that touch our lives. This morning, I had an experience at Carl's Jr. that reminded me of the power of kindness and the incredible impact it can have. As I walked into the restaurant with no money to buy myself a meal only $4.93 for my son's kids meal, my heart sank. But as I looked around, my attention was drawn to a tired-looking high school kid, sitting alone with his head down. He had no food with him, and I couldn't help but feel an ache of empathy for his situation. I overheard a conversation between the workers. They were discussing a order from the drive-through the customer, needed to go to the bank to get change for a $100 bill, as they were unable to provide change for customer at that early hour. It was in that moment that something incredible happened - a glimmer of hope amidst my own despair. I saw the young boy's eyes light up as he heard the worker mention the burgers that were about to be thrown away. Without a second thought, I approached the worker and inquired about what would happen to those perfectly good burgers. She confided in me that their policy dictated they be discarded, but she seemed uneasy about it. Without hesitation, I asked for the burgers and shared one with the boy. The gratitude and joy that radiated from his smile was heartwarming & priceless. In that simple act of sharing, we connected on a deeper level - two strangers brought together by a shared need and a kind gesture. Walking out of Carl's Jr. with my son, my heart was bursting with happiness. It's moments like these that remind me of the goodness that exists in humanity and the divine presence that watches over us all. It may seem like just a burger, but in that moment, it symbolized so much more. Carl's Jr. has been a place of cherished memories for me, filled with loved ones who are no longer here. I remember my first visit with my father-in-law, who wanted to pay with his credit card, only to find out they accepted only cash. It's a place that holds sentimental value and now, it has become a symbol of hope and kindness. So, as I sit here writing this review, I want to express my gratitude to the worker who went against policy and shared those burgers with us. Your act of kindness touched my heart in a profound way. Thank you for reminding me that even in the darkest of times, there is always a glimmer of light. To everyone reading this, I encourage you to embrace kindness in your daily lives. You never know the impact a small gesture can have on someone's day or even their life. Let us be beacons of light in a world that often feels dim, and may we inspire others to do the same. In the end, it's not about the food we eat or the money we have, but about the love and compassion we share with one another. Let us continue to spread kindness and make a positive difference in the lives of those we encounter. Together, we can create a world filled with hope, love, and endless possibilities. read more

Great service and a good manager very helpful. A great travel stop while waiting on our tesla to finish charging.

Just got me and my family some breakfast here BAD CUSTOMER SERVICE I believe her name is JADYN before i can finish ordering our food asking me if that completed my order when I wasn't even done ordering. The food sucked I don't know why the sausage was so crumbled when I bit into it and so salty makes no sense what so ever, but I won't be coming back here no more ****NASTY**** read more

Carl's Jr - Sausage Egg & Cheese Biscuit - Fast Food Near Me - Perris, California

What a joke! I pay for a bacon, egg and cheese biscuit combo, get to office and there's no bacon or cheese on the sandwich! I wondered why it had a special sticker on it, and then I found out. Bet the car behind me got my bacon and cheese. Simple directions and order. Nobody deserves 20$ an hour if you can't fill a simple order. I'm eating it as nothing else available. read more

Carl's Jr - Bacon, egg and cheese biscuit. LMAO! - Fast Food Near Me - Perris, California

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great service from Laura and Alexis the food was great and quick there are no complaints

Ran through here having a rough day and Denise G was so nice. She literally turned my day around. Thanks for being so kind

They have too much attitude I went inside and I ask them about a coupon that's in the app all they did was being rude to me and not give me the answer especially that's trans men and some other women read more

Bad customer service and can't even get a simple order, right I ordered a double and they gave me a single patty

Cold, uncooked bacon, not melted cheese, greasy hash browns.... $19. Hamburger cold too. read more

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Shift lead Corina needs to talk to other employees nicer instead of screaming at them and having an attitude with customers.

The people were nice. But who knows when the last time they changed out their oil was because everything came out burnt , hard. French toast dips had like a sour taste to them, fries were clearly very old. Didn't notice until I got home. Just threw all the food away because it wasn't edible read more

Would not recommend... I used to frequent here a lot and over the years the service has just gotten worse.... Gets to the point where they forget something on my order or they just completely give me something else than what I ordered... Now it's a point where I order a double western with waffle fries and they give me a plain cheese burger wrapped with a double western packaging and only give 6 waffle fries.... read more

horrible service , i found a hair in my shake and tried to go get another one and a black lady with teeth gapped like the twin towers wasnt able to give me another 1 knowing it doesn't come out of her paycheck . pathetic establish , needs better management ‼ read more

Carl's Jr - Hair in shake , disgusting and horrible work crew at night , y'all be careful out there - Fast Food Near Me - Perris, California

My grilled cheese sourdough is not grilled. It's frustrating to get food home and not have it the way it should be. Most things from this Carl's Jr. that I've had is good and prepared properly. read more

Carl's Jr - Grilled cheese sourdough - Fast Food Near Me - Perris, California

Have to say it's been a really long time since I've had a decent chicken sandwich. This one here at Carl's Jr. has to be the best. They made this sandwich with so much love I will never forget it! Keep up the good work Carls Jr! Y'all are awesome! read more

Carl's Jr - Fiery Chicken Sandwich - Fast Food Near Me - Perris, California

I accidentally dropped my fries while i was getting back in my car, luckily when I went to ask for help PRISCILLA was so nice and said dont worry about it and replaced them. The night crew tonight customer service was A1!! read more

ordered a california double cheese burger combo no tomato easy sauce lettuce wrapped i got lettuce wrapped no cheese no sauce all onion ‍ half a med fry smh yes service was fast but 10 mins drive back to office to get food that was not what i orders disappointing check your food read more

disgusting and disappointing my food was horrible the meat patty looked like it had been reheated a couple of times from how dry and hard it was and my onions rings were just as bad the onions were dried up and paper thin so sad. read more

Carl's Jr - All the onions in the onion rings are dried up and paper thin. So basically just a bite breading. - Fast Food Near Me - Perris, California

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My food was hot and fresh, service was excellent, the restaurant was super clean, I will visit again!

The employees are really chill and get the food out as quickly as possible.even though they get pressured they stay calm and deescalate the situation read more

Couldn't get my order right after I told them twice and they repeated it. Food was terrible not coming back.

Had me waiting 30mins after I ordered through drive thru and they still managed to give someone else my food. The lady didn't even ask what they ordered and just blatantly gave it to the wrong person. Even after I went in to see what happened to my food they were going to give the wrong food and I ordered nuggets and still didn't get the right order. Worst service and will not be going here again. read more

Disgusting disgusting disgusting if could give this place 5 negative stars i would. They seriously take no pride in what they serve here not only did the burger look nothing like the pictures in the window it's looked like it had been sitting some where for hours and stepped on and wrapped up and served . Do not eat here unless you want to end up in the hospital. read more

Carl's Jr - Disgustingly prepared and served to you just like this - Fast Food Near Me - Perris, California

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Not sure why the girls that work here are so miserable. A little bit of customer service goes a long way, literally every single person that you encounter in this establishment has a sour face and refuses to even be a little pleasant. I understand good employees are hard to come by and this review and others like it won't change anything but I'll be spending my $15/combo somewhere else when I'm too lazy to cook at home. Carl's Jr. was my first job when I was in high school, I can definitely tell the standards of service are not what they used to be, Carl Karcher is probably turning in his grave. read more

I ordered a western burger and the 2 for 5 deal and a chocolate chip cookie got home and I was missing my cookie all the food was cold already and they didn't give me ranch read more

Conveniently located right off the 215. Food was OK; I wanted to compare the CJ Mushroom Burger with the Hardee's Mushroom Burger since they are corporate twins. The burgers,however, are not twins. The CJ burger was larger, with a larger bun and lettuce and tomato along with a small amount of mushroom sauce. Hardly enough to taste. The Hardee's burger was smaller, with a smaller bun and no lettuce or tomato but enough of that awesome mushroom sauce to run off the bottom of the burger. I liked both of them but give the edge to Hardee's, since you are supposed to get a healthy taste of that mushroom sauce in the mushroom burger! read more

Carl's Jr - Fast Food Near Me - Perris, California

JAELYN!! Amazing customer service! We had just left Burger King because they rush us and gave us attitude. Jaelyn you rock and what you said was 100% true God bless you! read more