If you come here and walk in to order, you take last priority. It doesn't matter how many people in the drive thru order AFTER you, their food will be prepared and delivered first. The drive thru is on a timer so the staff gives them top priority to look efficient. It's a smoke screen. I don't have 10 minutes to wait for a mostly pre-made breakfast burrito. read more

So its the end of a 12 hr work shift have 5 kids at home they beg me to bring them carls jr, I went thru drive thru in carls jr at perris ca at 6:51pm they forgot to put in a cheese burger i order, i live 6 miles from there, i get home my daughter 8 years old is crying because she didnt get her cheese burger, that broke my heart, went back fir a full refund they said no some bs about manager approval, worst service ever want my money back and an apology im out a cheeseburger, i have an unhappy child, im tired, im out gas money horrible day all cus some one decided to do their job half ways. Thanks a lot carls jr. read more

This location used to be great but the new staff they have is awful. Every time I come I am asked to park out front no matter what I get. Today I got one combo and was immediately asked to park out front. The staff is always messing around giggling and gossiping. read more

We did a drive thru order and they had us park in front due to fries not being ready. We waited for a little while but Stephanie made sure to check on use and made sure they had the correct order. She had amazing customer service! And so did the other lady that brought out our food but unfortunately I didn't get her name. read more

The female working the window last night, you're rude as hell. Mocking me through the ordering speaker, while listening to your asshole coworkers laughing behind you while you do it. Could you imagine messing with someone whos as their whits end with life and you encourage them to do something stupid? Morbid thought, but damn. Grow up, twats. read more

My husband ordered a burger, fish sandwich, fries,and zucchini. He got 6 fish sandwiches, zucchini and jalapeño poppers. He called the store, the girl that answered the phone refused to transfer him to the manager and hung up on him. He called corporate and they have never returned his call. We have been to several Carls Jrs and never had our order so screwed up, this is by far the worst. Several times our order has been wrong at this restaurant. I don't want to patronize this restaurant ever again. Even the staff seem embarrassed. Hopefully the manager reads this. He is losing money read more

Came to this place at 8:50 pm. Wanting to do dine in. And he doors were locked as we tried to open them. The employees were talking to each other over the counter & looked @ us as we tried to come in. The employee walked towards us and said were closed but you can come in? But, The window stated 10 p.m. ???! We turned around and went somewhere else. This place needs to be rechecked. read more

I just I ordered my food there's seven cars in line I see the cashier and the cook talking maybe they can't figure out which one's hamburger meat and which ones is what this is the slowest ever fast food drive-thru ever I ordered a big hamburger plain just the main bread meat and bread two of them and still 15 minutes later they should have two Cooks at least one know which ones the hamburger meat and which one's not and the one that knows how to cook. The time is 1: 10 in the morning I've been here since 12:45. read more

Came in and workers were just standing there talking, then a girl came to take my order her name is Jadyn she was rude the entire time was very unprofessional I told her what I wanted and she started just throwing my food on to the tray and I told her it was to go and she said oh it to go rolled her eyes and started laughing than she grab the bag and threw my whole food in the bag all my fries were at the bottom extremely rude I've never had a problem at Carl's Jr. till now read more

We ordered two chicken sandwiches one with extra mayo and pickles and the other with thousand island and pickles and this is what we got over exaggerated sauce soaked threw the bread it was Halloween I understand they were busy but it shouldn't be taken out on the customer hope you guys can improve your service in the future!! read more

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The last two times i went they put criscut fries on the receipt but put regular fries in my bag, i ask them about it and they charged me for criscut again twice, i shouldnt have to pay for your mistake of putting regular dam fries in my bag, and im allergic to dairy and they put cheese on my burger, i specifically asked them no cheese other wise my ass will be havin it later tonight, like come on man how hard is it to double check with me and i even double checked and they repeated back and they still got it wrong.. read more

This Carl's Jr. Sucks avoid it at all costs!!!! The wait is alway long even when the line is short. The staff is slow and they don't care if you complain. They know customers are a dime a dozen and treat you like shit... if we keep going back they never have to improve . Fuck this Carl's and all the fast food places that don't pay a living wedge and keep employees broke and unmotivated. read more

Worst place ever, I went thru the drive-through and orders a number 4 combo and when I got home it it had no drink in it and no dam fries and the cheeseburger was folded in half and the dam bread , so if I were you don't go to this Carl's Jr. Ever‍‍‍ read more

Carl's Jr - That's the bread they gave me - Fast Food Near Me - Perris, California

Went to this location for the first time. When we pulled into the drive-through I thought I was going to have a 5 star experience based off the recording that was played before the cashier came on to take my order. The person who took my order was rude and argued with me through the intercom. We repeated my combo back to her and she didn't even put it in correctly. Then, when we got to the window they told us to pull to the front and when they finally brought me my food they had to go back in and get my drinks. It is called "FAST-FOOD" for a reason. Will never go there again read more

Gotta love the breakfast hamburger. I dont know who came up with it but thank goodness. Very rarely do I get to go inside this location, some how I am always just driving through. The window lady was very nice this time around joking around with me. Not that I ever have some one not nice. I wish I would have gotten her name to give her a shout out but I just forgot. read more

Everything is usually done right here. The burgers are perfect for breakfast : ) Staff is great and they never have a problem fixing anything that is unsatisfactory to you. read more

Carl's Jr - $6 Dollar Burger- no mayo, no ketchup; but add bacon and mustard. With CrissCut fries of course. - Fast Food Near Me - Perris, California

Every time I come here the stuffed jalapeños that I always order are always cold... and for some reason they always taste old like they've been sitting under heat for hours... I don't understand that read more

Ordered 2 # 17 Chicken Tender 5star meals and the Famous star meal. Only thing decent was the soda. Fries were limp. Tenders were the size of an adult pinky. Usually have decent food. Not today! #carlsjrbadreview read more

Screwed up my order TWICE! "well she read the order back to you & you agreed to it" and you screwed up the order AGAIN! Should have checked the bag. read more

Went thru the drive thur and there customer services SUCKED IF YOU DONT LIKE YOUR JOB THEN DONT WORK FAST FOOD what happened to good customer service the lady rushed me the whole time i was ordering my food i was like relax lady next time ill go to jack n box read more

I'm complaining about all Carl's jrs, not just this Location!!! The new lettuce on the big Carl taste like plastic. I'll never eat here again I've been to several Carl's Jr.'s so I know it's not just this one. I'll never know if they Correct the lettuce problem because I won't ever eat here again. it's a single big leaf that's not crispy read more

Charged my card 3 x checked the bank. Then they didn't want to fix it. Said it would be off our card tomorrow. What if I didn't check.... never coming here again. read more

I ordered a all star menu number 18 double cheeseburger with onion rings combo, food was old and cold, service was terrible. Then I go back to the restaurant talk to the manager about how the bun was hard and cold and the fries and onion rings were also cold and old, manager says that she can't refund the money because the burger had a bite and not all the onion rings were in the box. So the next step is to call my bank and dispute the transaction. read more

Good food good prices. It's fast food so don't expect fancy. Plenty of room. Always clean.

We went thru the drive thru at 4:40 a.m. You can't eat inside however we ate in the car and went back through the drive thru and asked for a refill on our large coke. AND WE WERE REFUSED!!!! Only if you eat in the dinning room can you have as many refills as you want!!! DINE IN ONLY is not posted anywhere!!!! Rosa the cashier was very rude and told me to call the manager..... I will never go there again!!! read more

Great food cannot lie ! BUT. The cashier was RUDE. she gave me the wrong type of fries and I asked her if I can get the regular ones and she said "I have to ask" she never did she just went back to cashiering ! Her name had an "itza" to it read more

Went through the drive-thru to pick up dinner for family movie night. They left out one of our sandwiches and another had a patty that was still partially frozen. read more

Came here to grab some food the place was so dirty and messy. The employee's were rude and mean. They all kept laughing together and their was a huge line manager plz talk to ure crew and get it together read more

Standard Carl's Jr. experience. Staff friendly and manager delivered food herself. I think some of the other reviews were unfair. It's Carl's Jr. people... read more

Prices are high for fast food, but food is tasty and ingredients don't taste old. They refuse to serve breakfast after 10:30, which seems overly restrictive, because seriously...who eats lunch at 10:30am??? Their grilled chicken is tasty, and their service is relatively fast during lunch (as opposed to the abysmal service next door at El Pollo Loco) read more

This Carl's jr sucks ! They always mess up on my order matter what. I don't go here often but when I do they always find a way to mess up my order! I rather go to the Carl's jr on Ethanac next to Winco than go to this shitty one read more

All I wanted tonight was a freaking cheese burger with ketchup, but nooooooooooooooo. Mustard is not ketchup. I'm freaking hungry, you suck.

This Place Has People who cannot Add correctly! A manager Who Laughs at Customers when they ask to correct a menu mistake. Also the prices keep going up and sometimes the food gets delivered lukewarm! Never come here again! read more

Horrible! they served me hard and nasty fries and dry chicken then refused to give me my money back. Will never eat there again!

They were so focused on getting drivers in and out of the drive through that they didn't really listen to my order, I had to correct them at the window and they asked me to park in the front and when they brought my food, it was still wrong. read more

I go here from my late night shift from time to time and I've never been disappointed with the quality of their food. Service is good. There has not been a time where I had a bad experience in the drive through. There is one lady, however, who sounds really blunt when you order, but as you pull around to get your food, she's actually quite nice. That's my only small complaint. Other than that, I'll keep coming here. read more

This is the only place I get fast food burgers from! I love that the burgers are charbroiled! It really makes a difference in the taste of the food! They have an app that you can get and when you check in you earn points! These points can be "cashed in" for free items or money off of items!! read more

This place is always clean but the service needs some updating. I usually go here over night they have almost everything available except chicken tenders and milkshakes which to my knowledge milkshakes are supposed to be available. read more

NEVER GO TO THIS LOCATION! YOU'LL BE SORRY IF YOU DO! I went through the drive thru about 525am and tried to order biscuits and gravy. The girl told me that they didn't have any biscuits. So I ordered a burrito. As I waited for my food, i heard the girl tell the next 3 cars behind me that they had no biscuits. Finally I asked her why. She said, we don't serve biscuits until 530. I mean, come on, get real, if you serve biscuits at 530, then they must be ready by 525. So after work I called the manager. She was rude and condescending. It just so happens that the regional manager "Mandy Hermansen" (if that is her real name), was there. She got on the phone and was even more rude. I asked to speak to HER supervisor and she REFUSED to provide the contact info. Who has the authority to change this absurd policy!? I was a personal friend of the late great Carl Karcher. My stepdad was CFO of the Angels ball club, and Carl and his wife periodically shared the press box next to ours with Gene Autry, the owner of the Angels. Carl told me how he started his business with a couple hundred bucks and great customer service, then grew it into an empire. He's rolling in his grave, I'm sure. read more

Terrible service! Was missing two burgers! Not one but TWO!!! Never coming back. Not only that but the workers are extremely rude and not helpful at all! read more