For starters, how do you get inside of Wendy's if both doors aren't open? It's been like this for a month... ghetto. You can tell the owner doesn't care about putting in the energy for the store. Not only that the service is always something but great. Either upgrade or close it down read more

Horrible attitude from one 'supervisor', not once but twice while collecting DD orders. Now tonight my own order I placed online because of my rewards. As soon I drive up to the speaker at the drive, I am told, "it will be a minute" Not we are having issues, or how can I help you. I asked again, respectfully, after minute, "Did you say wait a minute?" "Ya, it'll be minute". Not just me but four other cars lined up, honked and left with no response. No one to see anywhere inside. I get it is late, one hour before posted closing time, but come on. This place will go out of business this way. Sad beacuse I actually like Wendy's. read more

The food here is almost always trash. They never make anything fresh, especially the breakfast. There was no one in the drive through but I did not get the correct order and the potatoes were old and cold. Some workers have good customer service but most seem like they could care less about what they are putting out. read more

Jared was an amazing employee ! He made my food just right and had a great smile to go with it ! Now THATS customer service !

This is hands down the best Wendy's experience I've ever had, and it's a WENDYS. I didn't get her name, but the employee in the drive thru (she's got lighter hair, looks to be about 30s or 40s? sorry if I'm wrong) was so kind, and I got my decently sized order as SOON as I got to the window. I'm a big lover of Wendy's chili, and it's SO GOOD today, SO MUCH meat and piping hot. They had fresh potatoes probably the best I've had at a Wendy's, and my sisters order was correct and hot. Today this Wendy's slayed. read more

Bad manager. Hung up on me twice. dining room not open but can't refund order and just hangs up the phone when calling to ask for a refund. Love Wendy's. Just bad customer service. The couple next to me said "this location just isn't what it once was. Wish another was closer" read more

Dirty tables. Fly infestation of 7 flies at my table. Food was good. Typical Wendy's. Friendly counter person. read more

This is my first time ever going to a Wendy's and the food was fresh, fast and correct! I was also there doing lunch hour. Great job staff and drive thru workers!!! Hopefully, service will be the same whenever I return! read more

Wendy's - Jr.bacon cheeseburger - Burgers Near Me - Murfreesboro, Tennessee

Night shift has the worst employment.. kid that takes your order is rude. You can barley understand him. He literally uses as few words as possible. Not to mention the majority of the time I order they get my food wrong. The last time I came here I ordered one of the most expensive chicken sandwich's on the menu and they literally gave me a sandwich with chicken and mayo. HIRE NEW NIGHT MANAGERS read more

It took me 30+ minutes to get my food in the drive through. i was waiting to order for at least 10 minutes. When I finally got my food the burger was cold. It was still cold when it was "remade" read more

Terrible customer service. Drive thru line takes too long. Tired of dealing w problems w our orders. Despite all these issues the food is usually fresh and hot. read more

I'd give less stars if I could . The service at this location is beyond horrendous. They do one order at a time . I waited 15 minutes ( I was the only car in the drive thru) for two bisect and two of the morning potato wedges... my order was wrong . I called the shift manager on the phone .... She was rude made it out to be my fault and then hung up on me .... I called back and got a different manager who told me that they were short staffed and that he had to come in today on his day off .... ( not my fault) and then when I asked who the general manager was and when would he be in he told me that the GM would be going on a week vacation starting tomorrow ...... even though they are short staffed.... Look this place is crap even for fast food !!!! I will never go to Wendy's again . I'm tired of the bad customer service and long waits as well as wrong orders ..... just not worth it read more

Only if I could give zero stars I would! Fist the delivery order was missing not one item but 4 of the 7 I called the location spoke to the manager I either had to contact the delivery service or come in and they would replace it they did ! I was to so disappointed in the food the burgers where overcooked the buns where dry only good took away from the dryness the sauce! I have had better out of two week old opened MRE ! Will never order from again! read more

Drive thur line was to long and took to long. Waited for over 30 minutes.m for my order. After receive my order then ate part of it and then saw a bug in my bag then I had food poisoning after and had to go to the emergency room afterwards. I wouldn't recommend this restaurant to anyone and should be close down due to food safety and no one was wearing and gloves making orders. Also my food wasn't warm or hot at all. read more

One of the worst fast food experiences I've had since COVID19. I walked over from a repair shop to get lunch while waiting. Someone that appeared to be the owner or manager yelled out to the staff that someone had left the door open so now he had a customer in the dining room. He eventually came and took my order. I ordered the jalapeño popper chicken sandwich combo because it sounded good, and looked awesome on the pos ad. What I still don't understand is how they managed to keep me waiting for several minutes and still serve me a barely warm, dry, chicken pattie that wasn't even able to make the cheese melt at 10:40 AM. There was only jalapeño Cream cheese on less than half of the bun. I asked for more and was charged $0.55. Also, before I could sit down to eat, I had to get them to wipe down the tables because the only clean tables in the entire restaurant had signs stating you could not sit there due to social distancing. I will never go back. read more

This place took forever, had employees sitting all around the drive thru area, and didn't give me all my food when my total was 3 items. They were rude and rushed me out the window after taking 20 minutes to give me half my food. read more

Very long wait times. If you want food in under 25 min go to another location or a different establishment.

We did wait a little bit for our meal at the drive through and when they woman handed us the meals she rudely said " it's all in there" well when we got home it wasn't. But anyways we wanted to try the new menu with melted cheese. It was okay... the cheese was very very thick and you felted like you were going to chew for forever to make sure you don't choke. I did like the added bacon to the cheese but I don't plan on going back there to get this meal. The baked potato was delicious for a simple baked potato. read more

Wendy's - Melted cheese and bacon fries - Burgers Near Me - Murfreesboro, Tennessee

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This Wendy's doesn't care about customers or put them first. They have spent over 15 mins on one persons order which brings the total time I was waiting in line for my food with only one car ahead of me was 28 mins. Fast food? Ridiculous here. I can see the employees joking inside and not in a hurry at all. Also it is impossible to hear anyone on the drive thru speakers . Good luck eating here if your not in a hurry. The employees need to understand more of what it's like to hold a job and make sure the customer is taken care of instead of laughing and joking and dropping food on the floor. read more

i feel like the service is better than that of most wendy's, but it is still a wendy's. the guys at the drive through were polite & moved quickly, but it is still a wendy's. the cherry cream soda was pretty good, but it is still a wendy's. if you're on memorial, you have better options. the only time i would condone a visit here would be after 10pm, when most other joints close. read more

They always burn the bacon and i've gone here multiple times to give them another chance. They gave us undercooked fries. It was almost like they just pulled them out of the freezer and gave them to us. The fries were WHITE. Last time I went there they didn't even give us half of our order and we couldn't prove it. Always rude! This is the saddest Wendy's i've ever seen in my life. read more

Wendys SoNoNoNoNoN Yoo this place be BAWLIN yo, like chicken nuggets be crispy LIKE YOU NEVER SEENED .. I tasted on and i was like "WHATT Are you serious wendy" and dem girl be workin dem frier tho... this one girl wouldent even let me hollai was like "Please, you ugly enyway." read more

Even though Wendy's has great food, their drive through is soooooooooooooooooo slow!!!!!!!!!!! Not only at this location but even the one on old fort! I am so tired of my time being wasted waiting in their drive through line. read more

The worst customer service ever. They will make people wait in line forever while employees chilling inside not answering the microphone. This isn't a prime time or one time thing its constant thing they do all the time. It was around 10:30 Friday nights, and line was full of cars which obviously no one answering as usual. I'm BIG FAN of Wendy's burgers but employees making it hard for us customers. I even go to the other location in the same town which it's worse than the first on serving . read more

I ordered a southwestern salad, or somthing like that, the last time i went. it had globs of guacamole in it, that looked disgusting and made the salad look very unappealing . The mouth feel was also very revolting . I still eat wendys. But not their salads. read more

wendies is my favorite restaurnt and this is my favorite one only 1 hour from downtown nashvill the young folks the work there are so polite and the food is good this wendies even has a vanilla ice cream flavor frosty you wont believe it til you haved eat it!! read more

This Wendy's has seen better days. Service is so- so and food is just okay. I haven't been inside in a few years probably but at last visit, it was dated. They have a short drive thru exit and getting onto Memorial can be extremely hectic. Turning left is pretty much impossible between 3-6, traffic is just too much. This is still my closest Wendy's and I'll keep returning. read more

Sat in line for fifteen minutes with two cars in front of me. I have marked this place off of places to eat for the future.

I found this resturant to have great quality food the management and staff were very helpful and polite a place that serves real hamburgers made to order the manager monica and staff thanks im a loyal customer my family enjoyed the time we spent there read more