I love Wendy's, but the service here just is not good :( if you can avoid the drive-thru, do it. It's slow and the line is always long. Going inside will take 1/2 the time! This location is right by the freeway so it's extremely convenient. That's pretty much the only reason I keep coming back. The quality of the food is good, so there's nothing to worry about there - I don't get soggy fries or undercooked chicken (yuck!). So that's definitely a big plus, here. All in all, it gets the job done, but don't expect speedy service at this Wendy's location. read more

They're TOO SLOW you will be waiting in line 30 + minutes AFTER you've placed an order & still will have you waiting 10+ minutes for your food after you pay . All the workers are Hispanic and barely speak English . They have the restaurant lobby closed just to take 45 minutes through the drive through for one person. read more

I went to this location last night, I usually avoid it but I went last night cause it's close to my house. Right after I left, my card had been compromised and someone was making online purchases about 10 minutes after I left. The person at the window didn't speak any English so when I had questions about my order, they couldn't answer anything, and they also messed up my order. I'll never go back to this location again. read more

Ordered Chili at the drive thru, when I arrived at my destination to eat it, I noticed no spoon. Had to go to a different fast food restaurant and grab one. The quality of food and service was average. read more

I placed a mobile order, but when I got to the store to pick it up, there were six cars ahead of me in line to order, and the lobby was closed. The driver in line ahead of me was waiting to pick up one Frosty. I waited for an entire song on the radio without the line moving once. Due to the inability of this store to service the drive thru efficiently, I had to cancel my order and head back to work, which means I didn't get to eat lunch today. I will be contacting corporate and requesting a credit towards my next order. read more

STAY AWAY! STAY VERY FAR AWAY! For a fast-food fix, I'll do Wendy's every time. But not this Wendy's. We went to this one around 2:00 p.m. on a Saturday. It wasn't busy. When we entered, it was FILTHY! I am a certified professional food manager, and I would be surprized if this restaurant is compliant. The woman taking and serving orders was obviously sick, and was coughing all over everything. I never saw her wash her hands. We should have walked out immediately, but my girls were hungry. This place is the epitome of INEFFICIENCY! There was one person in line ahead of us, a Wendy's employee. We waited for 15 minutes for someone to even acknowledge our presence. They literally take an order, prepare it, serve it, and then take the next order, prepare it, and serve it. It took another 15 minutes to have our food served. We did not get the sauce for the chicken nuggets or ketchup for our fries (neither of their two ketchup dispensers were working). By the time we got our order, the line was 12 people deep. The men in line behind us finally got their food as we were finishing ours. By this time, literally half of the potential customers that came in walked out and went to the Taco Bell next door. The owner of this restaurant needs to hire someone to come in and clean house! And I mean that in every sense of the phrase, 1) the interior and exterior of the building needs deep cleaning and daily maintenance after that, and then 2) each employee, starting with management, needs to be evaluated and then reprimands and terminations need to happen. This restaurant is a poor reflection of the Wendy's image. read more

If you don't mind waiting in the drive-up for 20 minutes for one car to move (as several leave the line)...this is your Wendy's. If you don't mind being treated with disdain and left standing at the counter for ten more minutes without getting to order...this is your Wendy's. If you don't mind buying substandard food from a filthy environment....then by golly, this is YOUR Wendy's....not mine. And this is pretty standard for this dump. I won't even mention the food...although, they haven't figured out how to screw up a Frosty yet [whew]. The owner and managers should really be proud. Hell of a way to run a business! read more

If I can write this review without giving them any stars I would. It's just nasty. Service is slow. 5 people asked for a refund after waiting for over 20 minutes. I seen a drug deal go down as I waited for my food. The restaurant is unsafe for the customers and children. employees are rude and have no sense of urgency. When I told him about the nastiness of the restaurant and how I couldn't believe that people were standing around and looks so dirty they told me to fill out an application. I heard that this was the highest volume Wendy's in the area but it was the nastiest one I've ever been to in my life. So where does all the money go. read more

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i told them I had rewards and they completely ignored me at the window didn't take my rewards for my free offers and told me tough luck and that they didn't do it in time and just swiped my card never going here again!!!! read more

Terrible. The lady taking the orders needs to be fired immediately. She just caught an attitude with me because I said the name of the 2 burgers I wanted instead of saying I wanted the $5 deal. It lead to her not responding to me anymore. I just drove away. I've never thought of this location to be exceptional but I live nearby so it has a convenience factor. I am now in South Minneapolis at another Wendy's. This place just needs to be closed down in general. The food is normally cold and has never looked the way it does in commercials. I am extremely disappointed because I honestly didn't want to go in the 1st place but it's the closest thing to the freeway. I wish this location had been burned down in the riots read more

Horribly horribly slooooooow service. And more than one time. I'm actually writing this at the drive-thru window. 5 minutes ago he said "1 second". As I said, not the first time. Long lineup behind me and I'm sure they blame me. Get your act together Wendy's North. (Still no answer from drive-thru guy) I don't give bad reviews for 1 bad experience, things happen, but this place, it's chronic and their 3rd strike has been had. read more

Wendy's - Fast Food Near Me - Minneapolis, Minnesota

Very bad customer service my family and I waited in drive thru line along with 4 other customers we proceeded to make our order after the person infront of us pulled up to window no response on the intercom we waited for at least 5 to 8 min we then pulled forward to the window and the lady opens her window to say they are closed I asked her why would you not say something to the next person in line instead you just have a nasty attitude with a reply we closed now my family and I for new years have to pull off still hungry people just don't have decency anymore for others. This wendys is terrible. read more

I went here to pick up a DoorDash order, about 3 minutes before they closed. They didn't have to make any food because the order was already prepared, they just had to hand me the order I had to pick up. The first thing the girl said to me when I pulled up was we are closed for the night. I then told her I was just there to pick up a DoorDash order. She repeated the fact that they where closed for the night. I then asked what time they closed. She said 12. It's was 11:57 at the time. I said then you aren't closed to please just let me pick up my order, which would have taken literally like 30 seconds. She proceed to again, state that they where closed. This is the second time this has happened to me at Wendy's, and it's really getting old. read more

This beautiful whore right here. Wendy's food is probably GMO ridden and it's most certainly terrible for you, but guess what? Look at all the fucks I give. This Wendy's is by my house, it's open late, and it has cheeseburgers and french fries. And...Hi-C Fruit Punch, is there anything better? The answer is no. There isn't. High as fuck? In North Minneapolis? Wendy's? Hell yeah. read more

Bless the people who work this Wendy's late at night on Fridays and Saturdays. Not only are they in a sketchy part of town, but they get to deal with classy people like me and my friends at midnight on our way to BJ's across the freeway. High fives all around, Wendy's friends! read more

Wendy's - Fast Food Near Me - Minneapolis, Minnesota

If I could give this place zero stars, I would. We went through the drive thru today and had a very rude experience. The lady working was being rude, short, and made the experience one that will deter us from ever going to this location again. read more

I have given this location so many chances but have learned that it just takes about 20 minutes to get through the drive-thru. The service is very very slow. I usually end up waiting about 3-5 minutes when I get up to ordering before they'll even take my order. This location is so incredibly frustrating. read more

Avoid. Worst run Wendy's....worst run fast food joint I've ever been too. Not sure how it's possible to wait in line at the drive thru for 30 mins when there are only 3 cars in front of me. This is a regular problem. Start over and try again. read more

Not open during hours advertised. Close before advertised hours. Crime reported associated with other consumers, which maybe why. Went out of my way to swing by knowing open later than other places only to find closed. Boo, but gas station frozen pizza just as good quality anyway.... read more

As other people have posted, ceiling was disgusting, there was spilled pop on the front counter and no one seemed to notice. No ketchup/napkins/straws in the self serve area, when we asked for a straw and napkin, got major attitude. Half the tables were dirty, like they hadn't been wiped down in over a week. Gross, they need to be visited by a health inspector...thats for sure read more

Management there is horrible. Two people working. The guy who takes the order is the same guy making them. Waited 20mims for a 4pc nugget and fries. No napkins, no ketchup. Then had to wait 10 more minutes for them to get it for me, only to find out my food was cold. First time I have been to that location, I will never go back. Didn't even get a "sorry for the wait". That's the least they could have did. I could have ordered a pizza if it was going to be that long to get my food. read more

Seriously probably the slowest drive-thru I've ever been to. I've come here a number of times and more often than not end up driving off after about 20 minutes of being seven cars deep. I'm not sure if it's always indecisive customers or the employees aren't paid enough to care. Either way - avoid this Wendy's if you've got a anyplace to be. read more

My buddies and I went to this location for lunch today. (10/25/20 at 12:30 pm). We all agreed that we received the most rude service of our lives from the lady taking orders in the drive through. We were rushed and yelled at for not knowing exactly what we wanted when we were told our original choices were not available. Even the cars in front of us were getting out of their cars and expressing their concerns to us about the horrible service. I will not be returning to this location unless something is done about her lack of human decency. read more

this wendys customers service is horrible! the lines are long and no one provides an explanation as to why?.its 10pm on a friday night and yall not even taking orders in the drive through!!! piss poor customer service! i even called and nobody answered the phones!!! read more

Food is actually very good almost always. The problem here is the service, which I would liken to the appeal of hot garbage. It's AWFUL. Our fine Wendy's employee today asked if "that will be all" after every single item I asked for and simply stared at me while she handed me our food, saying nothing. I said have a nice day - isn't that your job? Everyone that works here clearly doesn't want to be there and so they shouldn't be. Find a whole new staff, Broadway Wendy's. Everyone that works for you clearly has something better to do. read more

Rica and I go to the drive-through here when Margot is getting a haircut. The service is prompt and courteous. The food is of high quality, though the more experimental options, such as pulled pork fries with cheese, can be "hit-or-miss". read more

This place is close to the office where I work, so sometimes I go here for lunch. Excellent customer service. I always hear, "have a nice day" "Thank you" They always pack the fires too. The short black cashier inside during the weekdays for lunch, is very fast at entering orders, laughing and always having a good time. Yes, this part of town sucks, but you can't change the location! read more

I went there last Friday evening around 6. There was a car stalled at the drive up speaker so I went in. There was a small group of young women that were friends of the cashier and they were the only ones getting any service even though it was just me and one other guy in line. I saw two employees but heard many more around the corner in the kitchen. Because of the car stalled in the drive up, they were taking orders one at a time from the window. That make 3 people to be waited on, but still 15 minutes later, I was still standing there unserved. I said screw it and went to the McDonalds down the rode. What a difference. So courteous and respectful. I will never go there again and I only live 3 blocks away. PS car still stalled in drive in when I drove by after McDonalds 20 minutes later. No one could be bothered to help the women push her car out of the way. read more

I went through the drive thru and ordered a spicy chicken....I was half way done and took a bite.....I bit a hair that was one foot long from my sandwich, it all fit in one bite too. It's as if it was balled up and put on my sandwich. I contacted them with a video and comments, they asked for my phone number so someone can call me. That was Tuesday, and I haven't heard a thing! I'm not eating at Wendy's again. They need to check their sanitation procedures because something is seriously wrong! read more

This Wendy's is absolutely the best. The service is excellent; the employees are friendly, prompt, and polite. I always order a bunch of chicken nuggets, which are delicious. They don't skimp on sauce, and we never wait that long for food. read more

Just stopped by this place over the weekend. Man....I'm not big on fast food, but my fries were smokin hot and my burger was the best! Best lunch I've ever had in awhile... read more

Difficult to say enough bad things about this establishment. A friend and I went though the drive through, with a fairly small and simple order. We pulled up to the window. And we sat there. And sat there. And sat there. We lost trck of how long it had been, but long enough to have gotten our food at a sit down restaurant, and probably then some. When the "food" came, there was no apology, no explanation, nothing. Just "here you go!" and then the zitty teenager behind the window disappeared. The fries were cold, soggy and gross and our frosties (which had been left on the counter the whole time) were melted. Clearly this shithouse doesn't want my business. Ever again. read more