Worst service ever. They told me to hold on while 4 employees FaceTimed someone and looked at me like I was bothering them trying to order food. This is the second time I've had bad service. I didn't event order food because if they care this much about helping me why would they put any care into the food. read more

3.5 out of 5 Went inside to eat a quick snack before heading into work. I was the only person inside and everything was so clean and nice. Went to the self-serve kiosk, ordered the honey chicken biscuit, Cinnabon, and a small milk ($8), which went down nicely. The biscuit was crispy and tasty, bit into it before I even thought of catching a picture of it. Oops. The Cinnabon had a good slathering of the icing, which I needed to remove some of else I would be able to walk all the way home on that sugar high. The dough was soft and chewy, which went down great with the little bottle of milk I got. It was the best little salty, sweet combo I needed to hold me over till lunch. The service was friendly and quick. They were rolling out cars through quickly and on point. read more

Wendy's - Honey chicken biscuit and Cinnabon - Burgers Near Me - Kissimmee, Florida

So my 3 stars usually mean, not happy and also not disappointed. I want to tell you this place is run by kids, literally kids at night, but honestly I can't complain because they are fully staffed. Having a place that is fully staffed right now in days is super hard. Very happy that they are also working super hard. My reason for the 2 less stars were 1, they messed up my order and accidentally gave it to someone in the drive they, they got it back and wanted to give me the same burger they opened in their car to me, that won't fly lol. I told them I wouldn't take it, I won't lie, I'm sure this happens a lot, but I don't want to see it, specially to me. I understand food cost, but sorry I can't eat it after they opened it. 2, this was 66 year old man, that did not know how to use the computer. He was asking for help, not the manager, but this other girl working there acknowledged him, but decided to walk passed him to greet an ex co worker of theirs. Leaving the guy to get even more backed up on the line. Felt bad, then the manager stood in and helped him. The red hair girl, was really trying to do her best, with everyone and really when stuff got out of control she put it back together. Good work from her. Just take care of the guest. Serve food in a timely manner and make people happy. read more

If I can give 0 stars I would. I've been going here for years I live literally next door to them and they never fail to mess up an order. They have a bunch of kids working in there that just play around and don't take work seriously. At this point I am fed up with their customer service. You call their phone and it just keeps ringing. Nobody is perfect but this is EVERYTIME!!! Me and my spouse spend good money here. They have been like this for yearssssss!!! I worked for this same franchise years ago the managers yell at you and don't pay enough for what they ask you to do and there is no recognition, so if your thinking of working here DONT!! And if your thinking of stopping here DONT!!!!! read more

We pulled in after driving 2 hours and 20 mins from Fort Lauderdale after a long 5 hour flight as well for this place to be closed an hour before it was to. WE arrived 105am It advertises late night 2am hours but personally I believe it closes 10pm when they close the lobby. So if you plan to come to this location for your last resort stop for late night food, keep driving there playing. They are NOT OPEN LATE NIGHT read more

Don't even bother coming here. Worse customer service. They tell you to park up front for you to wait 30 mins and then forget about you. The manager herself acts like she doesn't know what she's talking about read more

Normally have decent experiences here, so we're not too upset, but the employees forgot to remove the wax paper from the slice of cheese today. read more

Wendy's - Cheese wasn't removed from wax paper before being put on sandwich - Burgers Near Me - Kissimmee, Florida

They consistently give out bad food past 11. Why stay open til 2 if you're gonna serve stale fries and sloppy burgers. This visit all I wanted was fresh fries. Instead of dropping a fresh batch they just dropped old fries in the oil. Now I have oily stale fries. SMH. Guess I'll air dry them thr best I can. I know the employees are tired, but so are the people getting off that late to PAY for their service. read more

55/100 in 2016 challenge Look if you are going to eat "fast food" per say, Wendy's is the way to go. This location is convenient to my home and my daughter loves it. She tends to be a picky eater and this is a quick fix when I am being lazy and don't want her to eat too much junk. The inside side of this location has a nice décor and is very clean. Again, the bathrooms were well taken care of. (bathrooms are my thing). You are greeted when you walk in and they employees seem to want to be there. They work fast and well here at this location anyway. Never a long wait. I have never had any problems with my order wither when I go inside or in the drive thru. They never forget to ask which sauce you would like or if you would like ketchup. I know that seems like a small thing but to me it's not. Just an overall pleasant experience here. read more

The kids that run that store at night never have the frosty machine working. They need to keep it going till late at night.

There's this worker called Isabella that was very rude, Talking back, yelling, throwing the bag of foods and without a mask, her service was terrible!! Better not see her here again if not I won't be coming back again! read more

I haven't been to a Wendy's in years, but decided to give their spicy chicken nuggets a try since they're back. I felt like I was at Chick Fil A with how nice the service was at this location. I went through the drive through and there was even a drive through attendant. read more

So i go yo this place craving for a baconator thinking it would do my hangover justice.......Wrong! (Charlie Merphy voice) first they make me pull ahead so i dont ruin there wait time in the drive thru then they give the Burger thats supposed to the the "baconator" more like the baconHater!......i wish i would taken a picture to show there were 2 fucking slices of bacon on the burger....i go inside to show it to the manager and she starts rummaging with her finger thru the burger to show thats what its supposed to be..this rating it supposed to be a one but apparently you edit your ratings now apparently. read more

We waited in the drive thru for 10 min and got to the place to order and they said "I'm sorry we aren't taking orders at this time". Why would you make customers get in line if your not taking orders read more

Overall, drive thru experience was fast and pleasant. But when we got home and open up our bag of food, we discover they didn't give us the chicken tenders we ordered. We concluded that it was fine and continue to eat the rest of our food only to discover that our fries was stale and cold which we also blew off and tossed out. Still, we continue to dig into our burger, which I notice was cold also. A couple bites were taken when I happened to look down and see a glint of light coming from my burger. After closer observation, I disgustedly pulled out a piece of blonde hair that was reflecting from the kitchen lights. read more

Horrible. On Apple Maps says they accept Apple pay and when you get there they don't accept it.

4 for $4! Heck Yeah!! This location is very nice... with ample seating, TV's and couches. Even when it's packed, it never feels crowded. Friendly staff and quick service. I have never had an issue with an order here. Overall... I'm very satisfied with this Wendy's! read more

A cool place. Kinda like a Starbucks. It's got a cool fake fireplace, the decor is stylish, they have the great coke machines where you can choose over 100 flavors, the help is nice and most of all it is pretty quiet with a great atmosphere. I will be back as a regular. read more

I work close to this location so I frequent there to get a salad for lunch. About a month ago I returned to work after getting a salad from the drive thru and there was a big black hair sitting on top of my grilled chicken. Naturally I was disgusted and threw away my lunch. I waited a couple weeks and had the courage to go back today and what do I find again in my chicken harvest salad.. Another black hair. This is gross and I will not go back to this location. Someone needs to wear a net around their facial hair. There is no reason why I should be throwing away my lunch AGAIN because someone's hair was in my food, and yes it was an actual hair not a piece of fuzz or anything like that. Wendy's has always been my favorite fast food restaurant but they have quickly made it to the bottom of the list. read more

I love this place, it had the best customer service I've ever seen in action ! The food was so amazing, they prepare it so well, God bless!! :) read more

Came here late at night on a Tuesday. Food was what I expected at Wendy's but the staff was exceptionally friendly - particularly Joshua! He was very nice and offered to bring food to our table and checked in on us read more

Giving one star because I've watched some employees do some really unsanitary things. I was one there ordering food and a boy with greasy dirty long hair went and took all the trash out with gloves and watched him pick up trash off the floor and then go back and make food with THE SAME dirty gloves he was handling trash with, I was disgusted I couldn't even eat all my food. The bathrooms are dirty, I wonder what it looks like in the back and what happens back there. The store manager there is a pervert and very unprofessional, I had made a call about the boy I had seen handling food with the same dirty gloves r was touching trash with and response with "No, no, no. Our employees don't do that" rather than apologize and look into it. The people in drive thru are very rude including the managers. Looks like Wendy's all together is a dirty company, normally when I walk into a Wendy's I'm expecting to see flies, dirty bathrooms and a dirty lobby. No matter the way it looks, Wendy's is Wendy's. St. Cloud Wendy's is better read more

Had to return my sandwich because I watched someone make my food without gloves I was nice about it but they seemed to be a little rude.