The staff here completely ignore you and make faces as if you're inconveniencing them. There are no signs for the kiosk to order (which are hidden behind booths). read more

The food is always great, but there is no sense of urgency with the staff AT ALL!!!! The staff is rude, they don't greet you, you get your order put in faster at the kiosk that they just installed, but won't even be acknowledged at the counter!!! The worst service I have ever received at any location!!! read more

Cold hamburgers whippy fires Expensive Ice Tea Only selling Pepsi products Screaming kid (likely a workers) 01-02-2026 (1450) read more

rolled in cold rolled out hot the food was great as well!!! Been to countless truck stops none even close to this 24/7 365. Come here for burgers roll up to the ATL get that street meat!!! read more

Always slow. Never enough employees working and the ones there dont look happy. Its a 24/7 Wendy's. At the Pilot truck stop and needs better management. read more

Go here if you want cold food and old fries to many lazy mfs under 1 roof and this will be the result every time food from GEORGIA IS ALWAYS GROSS !!!!!! read more

Last night I was there placed a Order at 11:32 P.M. this was at the Drive Thru, the manager asked me to pull to the front to wait for my chicken nuggets to cook. At 11:54 with nothing brought out I went back to the window. She turned to the other employees and asked y'all didn't run his order out to him? Knowing that If anything was handed out to me now it would be COLD. So I asked for a Refund! Never heard a apology from her just a promo Refund. Since this same manager has been working at night I've noticed more of my orders have not been correct. I've been a frequent customer here for the last 3 years. I have Bragged about how great the service was Multiple Times! Guess I need to plan to find other places to get my food. Thank Goodness Waffle House has online ordering now. Still Sad to See What Was Out Standing Service Go To The Dumps! read more

24-hour Wendy's at a gas station We dropped by here after a full day of traveling. I really wanted food from its next door neighbor, DQ, but they had just closed at 9:00p so we came here. We just wanted food since we haven't had a bite to eat all day except for the little snacks Southwest provided during flight. This Wendy's is its own restaurant inside a Pilot gas station. They have seating inside the dining area and only keeping every other table open available for seating to comply with CDC guidelines. We had the burgers to go and it came pretty fast, made fresh. I have not had Wendy's in a long time... that Dave's Hot 'n Juicy 1/4 Lb. Single was pretty good! Hubby had the Baconator. Overall, okay experience. We were just glad we were able to get some food quickly. Some of the fast food places we stopped in Atlanta had long drive-thru lines so we just drove a little farther out away from the city while we were on our way to Savannah. Review #1824 read more

Wendy's - 06.28.20 Dave's Hot 'n Juicy 1/4 Lb. Single - Burgers Near Me - Jackson, Georgia

Jocelyn hates her job with a passion! And it shows. She is extremely rude. She asked us to pull around the front and park in a handicap space while we wait for our food. After we told her that was illegal she rolled her eyes and slammed the window shut read more

One is being nice. This place was so dirty. Not one table was clean and the drink station was disgusting. The cashier wasn't very nice and charged us an upcharge we didn't even get. Also they were out of a lot food. read more

Stopped in at midnight - food was decent and the staff were friendly and kind. Only draw back was the Jr bacon cheeseburger didn't have lettuce or tomato and was a little cold. But it was midnight so makes sense that it wasn't busy and food was so-so. read more

Rude costumer Service. Lady in the drive thru is very disrespectful. No patience and refused to take our order. 0/10 would not recommend. They need better people working. Absolutely unacceptable. read more

A guy walks in.. orders five meals three of which were for kids. As I'm waiting on a 6 pc nugget three employees with no customers begin calling one at a time the persons name. Two TVs are going and the place is packed. Making it difficult to hear. They begin laughing because the people are busy dealing with the kids. Watching them from behind the counter. Finally the mother come to the front. I stated what is funny to me, "you couldn't just take the food to them." They all replied with I don't make enough to do that. My reply "you never will" read more

Came in said drive thru wasn't open okay that's fine I'll come in understaffed i understand I worked in the fast food industry walked inside stood there for ten minutes while multiple people walked by looked at me never acknowledged me or asked if I need any assistance blatantly ignoring my existence and then once she did ask if I need anything she gave a stank look and said "sir?" With a little bit of sass I do not appreciate the attitude ma'am you work in the fast food industry boo hoo you have to do your job I asked for a number #7 combo "we are actually only serving chicken and chili right now" no reason like we are out of patty's or anything like that just not serving it hmm sounds like laziness poor management and even poorer work competence read more

I like this Wendys. They fast at taking my order and when they handed me my order, they asked if I needed ketchup for my fries. Thats awesome. I wish more places would the same. read more

Unfriendly girl took my order. I ordered a salad, my husband ordered a Spicy Chicken Combo. She bagged it up and I asked if there was a fork in the bag. She said they were out of forks. I asked how to eat a salad without a fork. She said "I don't know, I don't live here, I just work here. " MAYBE LET THE CUSTOMER KNOW BEFORE THEY ORDER?! Fries were not hot also. Will not go back. read more

Stopped by the Wend's on Sunday after church the drive through line was long however Anthony and Rolonda were very polite and fast. Ordered 3 jr. bacon cheeseburger Five dollar biggie bags and everything was fresh. Thank you for the great customer service. read more

A well managed Wendy's! Consistently good food and service. The new chili cheese fries look delicious! read more

Wendy's - Inside with big TV - Burgers Near Me - Jackson, Georgia

This place is a joke. I rarely get what I order. I guess that comment in another review was correct you get it the way they make it not how you order it. I went yesterday and they got the order wrong called the manager and was told to come back. I came back today for them to fix their mistake and yet again had another incorrect order. I will not be going back this is ridiculous. Everyone is rude and obviously it's a gamble when you order because you're getting whatever they feel like making. Don't waste your time trying to get Wendy's at this location. read more

Employees have bad attitudes they act as if we the customers are ruining their day by placing an order. Poor customer service last time I visited this location my order was wrong and my bacon on my burger was burned read more

This is the new $9.00 pretzel pub burger, problem is no pretzel bun which you pay extra for. Even complained and was told "you get it the way I make it" what a rip off again from Wendy's at a truck stop burger place. Walk over to McDonalds instead for value..... read more

I Wish I could give them negative stars, everything was slow, wrong etc... I know it's s truck stop but that is no excuse

Wish I could give negative stars. This store was not busy at all must have had 4 customers total inside one being an employee that had went home earlier in the day. I have a 2019 frosty key tag which gives me a free Jr frosty. I had been in the night before and ordered the same thing and even somewhat rushed the employee Jasmine took the time to get my order to me in a timely manner. Last night I went back got the same thing a large Vanilla frosty and the free one that comes with it because of the key tag. The couple in front of me had gotten their order and was gone the employee that came in had her order placed and waiting. My order was in and I was waiting. And 2 gentlemen behind had gotten their orders and had gone. The cashier that tool my order even turned and walked back to ask her manager if she could clock out.A working employee came around to place his order. By then I had been waiting for my frosty and the free one for 10 minutes by then. I could understand if they were swamped but come on not hardly busy and I'm ignored. A trained monkey could make my frosty faster than this girl. The employee that came In told the cashier gal to upgrade my Jr frosty to a small which for as long as I was there should have been a large I think, but at the moment I just wanted my order so they somewhat made up for their error but still I'm highly dissatisfied especially because I have worked in the food service industry for years before becoming a trk driver. I am writing this so others can see how unconcerned they are with customers who are and have been waiting for something so simple for over 10 minutes read more

Caught them in the hurricane rush people still friendly food well prepared nice work guys keep it up.

Not a real Wendy's. Lack food they claim to have, staff was not pleasant. Food half prepared. 0/10

Great job at this Wendy's! Very organized delivery system. The manager working the screen and food deployment was on her game. Food was hot and fresh. Great quality. Thank you again Wendy's ! read more

Out of all breakfast food and did not tell me before I ordered. Got my order wrong once I changed it. Gave my vegetarian friend the wrong meal. Ran out of sour cream but only told us after we got out food. Workers were very sassy about the entire experience. read more

came in with 600,000 people & they served us in under 30 seconds. incredible. also the cashier was really cute, she gave me "the eyes." will definitely be returning. read more