Good service considering the large crowd Our large (40+ people) group recently needed a place to eat on our way through Atlanta and we found this McDonald's. After we ate, I read several less than favorable reviews from several months ago. I must say, however, that our experience was much better than those earlier reviews. This crew had it going on - they were working quite well together. They had 2 or 3 taking orders, and they were able to get the large number of orders out in a reasonable amount of time with few problems. Our food came out hot and accurate. I guess being inside a Loves Truckstop meant that getting tour buses occasionally meant they knew how to deal with crowds. Good job folks! If you are in the area and simply "gotta have your Big Mac or Quarter Pounder", check these folks out. read more

Stopped by on our way home from Florida. Order took over 25 minutes to receive & was missing items. It took another 15 minutes to get the missing sundae & cheese for the happy meal cheeseburger. Don't recommend stopping here unless you have an hour to waste read more

Super long wait for food, rude service. Used app waited about half hour for food in drive threw and only 2 cars in front of me

Took an hour and a half to get all our food out and right, adding on to our already long roadtrip. Workers were rude, unhelpful, and slow. If i could give them negative stars i would. Icecream's were melted by the time we got them, and the waiting area was warm and muggy. Don't stop here if you can help it read more

The worst McDonald's I've ever visited. It's at a gas station and only had 2 ppl working. Soo many ppl waiting. Supposed to be fast food, naw this is THE slowest food. read more

This is the worst fast food restaurant i have ever stopped at. I waited for over an hour along with 16 other people behind me while the workers were doing nothing but laughing in the back. Absolutely ridiculous service at this location. DO NOT GO HERE IF YOU WANT TO EAT ON TIME read more

Sat in the drive through for 10 minutes with no answer and when I went to the window the guy walked away from me 3 different times without saying anything after I told him what was going on. Don't go here past 5pm. Service sucks. read more

Didn't give me a straw and got my whole order wrong. Very disappointing. No ICE GOSH. I mean I reallly can't explain how bad this experience was. If you're on the road do not stop here and keep it pushing to Wendy's. read more

Clearly you idiots don't read reviews. Worst Mcdonald's experience I've ever had. Bunch of morons behind the counter arguing and sitting there doing nothing. It took me 25 mins to get crap food when i was 1 of 2 people in the store. Embarrassing that you don't care about customers and let your employees treat people like crap and argue in front of customers. I literally asked for a refund and the guy at the counter said. Dude you'll get it in a minute damn. Oh and of course they got the order wrong lol. read more

8pm on Wed night...Waited 8-9 minutes at drive thru with no service to take order. Drove to pay window, no one. Drove to 1st pickup and 4 employees talking/ cutting up and they scattered. One had a random white shirt with no reference to restaurant. That individual walked up and said "we are only taking mobile orders" I said "when did that start?" She said "we are short staffed". I just drove off. Please close this restaurant, it's an embarrassment to McDonalds read more

If I could give it 0 stars, I would. I walked up to the door to see all the employees hanging out around the table and said " we are closed " meanwhile there is a 24 hour sign. read more

The food is horrible. The service was horrible. Don't know what else to say. I would not recommend this McDonald's anyone. Seems like that's a prerequisite to run a McDonald's is to make sure that it's the crappiest place you've ever been. read more

Would give zero stars. Professionalism is out the window. We sat at the window for a total of 15 frickin minutes while everyone inside was talking and arguing before we even go our food. read more

I've been craving Mickey D's and IDK why but here we were. The guy taking the orders, bagging the fries and making the Mc Cafe drinks was kind. But, there's nothing I hate more about fast food than the person whose manning the register and unknowingly touching your fries as well. Ugh! Anyways, we ordered. The food was fresh but not the absolute freshest.. But during these long drives it'll do. Mcdoubles add mac sauce, large fry and 2-piece buttermilk chicken strips. It did the job! The got the food out quick to the constant customers but seriously no smiles, no thank you come again or anything. They could work ob that and the overall cleanliness. read more

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This location is joined to a Love's Travel gas station. It has a small inside area, but is mostly used for the drive-through on the right side of the building. The parking lot if also small, due to it being joined to the Love's. It could definitely use a facelift, and the inside, and outside, could use some cleaning / cleanup as well. read more

Food is always sloppy. They cheat the clock by having you wait between windows. Ice cream machine is always broken and service is awful.

Apparently this is chicken nuggets??? Waited 20 minutes for tea (because they had no carbonation or ice for sodas) a McDouble with half a cup of Mac sauce drowning it and this piece of chicken instead of a 4 piece nugget which they didn't tell me they were out of. The manager was on the phone at the front saying he hates his job, no AC and more BS. Just shut down for gods sake! read more

Stopped at this McDonald's as a quick bite on a road trip, should have kept going. Seating area was about 10 degrees warmer than the adjoining Loves. I paid for a bottle of water, was given a cup of iced water instead because they were out. Ordered extra apple slices that I had to go back in to get because they weren't in bag. Staff were not unpleasant but seemed overwhelmed or overworked. read more

Not friendly cold food and take a while to get the food wrong order only get 6 nuggets when I order 10

Asked if coffee was fresh at 5:30am. with a confused look, employee walks out back to look at coffee pot. returns to say they have no coffee made. I ask how long will it take as she slogs back in what appeared to be pajamas, crocs and a sports team hoodie over her head. it will take 5 minutes. She was clearly not prepared or willing to work, so I walked past someone sleeping on a table and left. Kidding me? read more

Omg 6:49 am 4/2/2022 rudest women I have ever encountered at a McDonalds. It was my first time using Kiosk. I thought when I ordered my food all I had to do is to wait. The clerk YELLS, you have to come up here. Then she repeats my order and I said, no that is not my order. She throws my slip away and says what is your order. I gave it to her and paid. They still got it wrong... seriously. Then I tell them it's still wrong and she said, that is what you punched in. I said, no it is not and you corrected it. It's your order. Seriously!!! I just took it. McDonald! Fix your problem!!! Nasty staff read more

Terrible service, as allá this mcDonalds ... the cook a woman screaming ask you what are you going to eat from the other side of the kitchen , I tough it was only with me but she keeps doing the same with every customer after me. Also wrong orders. A cucaracha walking around when I was eating. I defined got to stop eating in this location. read more

They mess up my meal every time I've ever been. No one cares at this place. It's absolutely disgusting with service the people in it and how it's ran for such a busy area. These people need fired and better staff. OR PLACE NEEDS TO BE EVALUATED LEGITIMATELY AND SHUT DOWN!!! sad excuse of a McDonald's, every review is a 1 star for this place yet nothing has still happened. Someone make a petition to get this shut down or replace it with a better restaurant that has good food and service for the many people that come through... ABSOLUTELY AN ABOMINATION FOR THE FACT I WAITED AN HOUR WIRH BACKED UP TRUCKS AFTER WORK JUST TO ONCE AGAIN!!! GET THE (WRONG) ORDER WITH TERRIBLE SERVICE! NO THANKYOU HAVE A TERRIBLE NIGHT read more

THIS PLACE SUCKS AND NEEDS TO CLEOSED OR HIRE HIRE PEOPLE THAT WANT TO WORK! Every time I come here they make me pull around the front and bring my order out and it's still wrong. I just made an order today and was told to pull around the front again and my order was wrong again. The only thing that was missing was one drink and I was told that they was going to bring it right out. Well it did not happen that way. The lady came out of the store twice to give other people their food and still did not bring my drink. I noticed she went to the register and started ringing people up, so I got up out of the car and went in and ask for my drink. She said, oh here it is. I was going to bring it to you. Yeah right. YOUR RINGING PEOPLE UP INSTEAD OF BRING ME MY DRINK! That's the last time I will spend my money there. Now that I had to wait so long, my food is damn cold. I SHOULD HAVE ASK FOR MY DAMN MONEY BACK!! You guy deserves an 0, not an 87 which is posted in the restaurant. read more

Between midnight to one o'clock in the morning, me and my two siblings decided to take a visit to the McDonald's for a bite to eat after being up and working around the yard. Originally we would just drive there without calling, however we wanted to be sure they were open. When I call the establishment, the red headed (female) worker answers the phone saying, and I quote. "Truck stop. Mcdonalds." In a very unease voice. Though I assumed she may be tired I thought nothing of it. When I asked if they are currently open she responds with. "Yeah. Can you not tell?" In a disrespecting manner. Thinking nothing of the remark, me and my 2 individuals decide to drive there anyways seeing we were still hungry. Once arriving to the establishment, she sighs in annoyance and say very quickly- without hesitation- "we won't take cash. Only card. Only debate card at that." As of she did not want to take our order. Annoyed with her disrespecting comments, I held up my card and looked at her like I did not give a care in the world. Once she saw my card, she rolled her eyes and proceeded to take our order. While we are speaking, she looks at us the whole time and allows up to speak. Once we finish speaking she says and I quote. "Alright. Well you can't have any of that because we only have (names off 4-5 items)." When I asked if they had coffee she looked at me for a solid moment then responded with. "Nope. It's not getting made until later." Once we placed our order, she started slamming things one the table and not taking caution in what she is doing. Every now and then she would walk outsode to go smoke, when she would walk back inside the did not wash her hands and constantly had a cough- which she proceeded to allow infect her hand-held still refusing to wash her hands. While we waited 15 minutes for our food, the other woman in the back decided to cuss and yell. "Don't be taking any of those orders! We don't want to take your order! Not taking orders!" The woman in the back would constantly yell every time someone new walked in to ask a question. When we finally got our order, the first woman in the front slammed our bag on the counter once again. When I picked up the bags, I gold the woman to have a good night and she looked st me with a large amount of hate and disgusted taste. When we arrived home, I opened the bags to get our food. Once I did, half of the food was open, RED HAIR was under the bun of our chicken sandwiches. Did not give us the complete order and no sauce either This establishment should be ashamed in themselves seeing they claim to be a open 24 hour food business, but refuse to take orders of trucl drivers driving numerous miles who want something to eat? This is a disadvantage and disgusting thing someone could allow happen. We have men and woman out here driving trucks to provide for these workers, however they disrespect them and degrade them by not allowing them to have a quick meal to eat. If this business works at a truck stop then they should act like it rather than giving off this nasty attitude they call service. I am very disappointed read more

Employees at this location always with bad customer service Bad additud Food. Was served not fresh at all I didn't enjoy it Will b the last time on that place read more

Reviews @ this Mcdonals says it all. Drive tru 15 min & food not done & missing items. Had to return to get corrected & no regard for the inconvenience. Heath score 85 B. Will not be stopping here again. read more

Today I walked into this establishment with my family who were excited to go get food with me because we love so far apart. While ordering everything seemed normal and the workers were nice. However after we got up and grabbed our food, a lady told us to wait because she had more coming. We waited and after about thirty minutes nothing happened. Finally my grandfather got up to see what was going on and the worker said that the food was ready and we just missed it. Unbelievable. read more

dont read the reviews, just look at all the one stars, slower than molasses in winter. order and pull over and wait more.

Ordered a strawberry pie & soft-serve strawberry cup to go. The ice cream machine was broken, so ordered a hot chocolate instead. Server told me no hot chocolate because ice cream machine was broken. The guy fixing the machine turned around & showed the cashier how to ring up a hot chocolate. Got the pie & hot chocolate finally, and looked at pie box. No label indication of the flavor, it just said "pie." The last time I ordered strawberry pie from a McD's drive thru, they gave me apple. I asked how to tell it was strawberry without opening box. The manager walked over and was quite rude. Basically, I should take my order and leave. Had I not paid, I would have walked out. No wonder this location has low rating, with rude management and incompetent employees. I shudder to imagine if they were busy. We were the only customers in the place at the time. read more

This McDonalds is just all kinds of things, good is not one of them. Nor is being sufficient. We stopped by on our way back into town as we were needing some late night caffeine pick me up and there wasn't much anything else in sight. The McDonalds shares the same building as the gas station, but has its own ample dining area. There was some confusion at the register because the employee called us up next but there was a lady standing right.in.front.of.her that she had completely ignored. Which is pretty hard considering the female customer was loudly saying, Oh you just going to skip me? Awkward! After we placed our order, a manager came from the side office and asked if everyone had been helped. The customer again said, no, I haven't been helped and to my shock, the manager shrugged and said, oh, she'll be right with you; motioning to the same cashier who had been ignoring her the entire time. By the time, our order was done and we hurried back out to escape the melee that was brewing. When we got back on the road, we were disappointed to find limp, soggy fries and rock hard, cold nuggets. Pretty awful. The only edible thing in the bag was the sweet and sour sauce. read more

I was taking my 30min break an decided to grab a bite at this restaurant. When I went in an noticed a line, so I was looking over the menu. There was a guy about to explode. So I stepped back to see what was all the people waiting for. He said that he was waiting for 15 min or better for his meal. I was shocked because people were steady coming in the door. The staff an manager was not doing a good job of getting there team to service customers. They had one register open an didn't care to open another. I left an went to Wendy's and I had my food within 2mins. Team was on point. read more

Horrible service. I was told multiple times they put the sugar and cream in the bag and I told them that there were no sugar or cream. The ice coffee was horrible it was straight coffee. I told them how much sugar and cream I needed and they still wouldn't give the amount I paid for. read more

I stop by this McDonalds just before I hit the Atlanta traffic, this place is always open and nice staff, it's a must to try a #6 for ;breakfast with a large coffee. It's great that it is also in the LOVES parking lot read more

McDonald's - I'm loving it..Good days start here.. - Coffee & Tea Near Me - Jackson, Georgia

The girl at the front door was leaning on the counter as if we she were asleep when first walking up. She never made eye contact or said one word . Extremely unprofessional. I never do reviews but this place was the worst service I've had in years . read more

The worst McDonald's I've ever been, the food is terrible, takes a long time to get food, on top of that they ran out of milkshakes, hamburgers and no ice cream. They should shut this restaurant down, no hygiene either. read more

Very disorganized, VERY slow service. Probably took 15+ minutes from order to food for 2 Quarter Pounders. 3 people ahead of me in line.

The worst! Wish i didn't have to be somewhere or I would have turned around and demanded a refund! Got an egg mcmuffin meal, egg was undercooked, seriously how hard is it to poach an egg! Aye the hashbrown and halfway through, surprise surprise, there's about an inch long black hair between the wrapper and hashbrown. Will never stop here again, crap like this makes it to where I can barely even trust ordering food anywhere. Stopped here as a last resort quick bite since I didn't have time to get something together myself read more

Worst McDonalds I've ever seen! Absolutely filthy from the tables to the benches to the floor. Horrible customer service from the initial order to when you find out they missed several items in your order. Fries and nuggets soggy and undercooked. I was nervous about eating them or allowing my child to eat them and didn't finish. The only way I can imagine this McDonalds has business is because unsuspecting patrons of the gas station stop on the road to fuel and eat. read more

Manger is the only reason anyone got food and even then it was poorly and inconsistently prepared-sometimes not what we ordered. Firstly it took our group of 3 different orders 10-15 minutes to get our orders in not because of a line but because the woman at the register kept leaving. The drive through (manned by Brittany) apparently went well but we were in the lobby. Also when we tried to order milkshakes the woman said "do you know how to make that" and after a chorus of no from the back said-"no we can't do that". It took an absurdly long time to make two chicken snack wraps and one was not only the wrong type of chicken but also double wrapped in tortilla cause the first layer broke on them. Both wraps were crispy chicken instead of what was ordered (grilled) and slightly damp. The fries my girl and I got were took temperature while our Friend's were warm and my sisters were HOT. We also witnessed someone burn a batch of fries and then poor the fries into the bin of fresh fries ruining both batches and then scoping with the small fry scoop all the fries into the trash. I (a vegetarian who obviously has issues eating at McDonald's in the first place) was excited to order a egg and cheese biscuit and even checked to be sure that bacon hadn't slipped on there. In the dark car though my mouth discovered chicken fat in my egg and further investigation exposed a shredded chicken nugget in my sandwich. And FINALLY my sister who waited the longest by far for her order was awarded two cheeseburgers she didn't order along with her apple pies, snack wraps, and fries. Those cheeseburgers were eventually exposed as being a different customers order but not before two other patrons tried to claim them. Whether by accident or to compensate for poor service we were given four apple pies. Apple pies were inedible We went to another McDonald's 30 minutes later for milkshakes. read more