DO NOT COME HERE. The lady was training a new young gentleman how to take my order wrong. I asked for a large wrap combo, she charged me for a MEDIUM fry , LARGE drink instead of just upgrading to a large. I used to work in fast food and this was one of those experiences where i just wanting something quick but her lack of decency caused a whole scene. Wouldn't come here if the food was FREE .... No gloves , and rude staff in charge so don't expect a refund because they will overcharge you ... they're probably going out of business soon. read more

Wendy's - original receipt WITH the reward after i asked for a large. MENU says the combos COME WITH a medium fry and drink though. - Fast Food Near Me - Greenbelt, Maryland

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Went to the drive-through to order a couple of combos had to repeat several times what I wanted and then was told that we don't have any Coca-Cola but I could give you a Diet Coke. Diet Coke is not a replacement for Coke or an acceptable alternative. How does a fast food restaurant run out of things like Coke or ketchup both of which have happened in recent visits. It's hard to stay loyal to a brand that cannot deliver the items that every fast food restaurant ought to have. read more

Had a mobile order and went through the drive through for it, was told that they never received the order and had to go inside. Proceeded to go inside for the order and was told twice now, "we don't have the order". Both the manager and cashier told me they don't have the order. Guess what, they had the mobile order waiting on the pick up table the whole time. Wasting my time when they could've checked. I had to go inside and find my order myself. Got home and also found out they gave me the wrong drinks and none of the bbq sauce I asked for. F you wendy, along with the stupid employees. read more

I have ordered from here multiple times. Every single time I order on the app well after 9:30 am. When i get to the location the door is locked and the employees rudely ignore it. This is the 4th time now. Never coming here again! read more

What a disappointment this turned out to be. I had finished my day and just wanted to grab some food to take home with me. I should have went elsewhere, but because this was in the plaza I was already at I decided to give it a go. Getting in here was a nightmare when I had stopped. It looked like one of their competitors to get in here just to get to the drive thru. Finally got to the menu and placed my order. Took some time to get it. Not sure why, as this is supposed to be fast food, it felt like they were making each order from scratch as they were coming in. Finally get my order and make my way home. The actually go my order right, but it felt like they threw it together. Like, literally threw it together. The sandwiches were a mess. Then the condiments were heavy to a side and not throughout the sandwich. Fries were cold, as if they had sat there under an underperforming heat lamp. It was a disappointing meal, but it was a meal to say the least. read more

Orders DD from here and my daughter found plastic in her burger which she bit on and it cut her gum. The only good thing about this review is thank god the plastic was so big that she couldn't have choked on it. But how does that wind up in a burger??? read more

Wendy's - Fast Food Near Me - Greenbelt, Maryland

Very inconsistent portions/Service. My fries was supposed to be a large. Thai is the third time they've given me much less. They've closed this store without notice overnight and left all the signs on to appear open read more

Wendy's - Food. - Fast Food Near Me - Greenbelt, Maryland

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Went here right after 11 on a Sunday morning and got cold fries. Was very disappointed. Cause they even forgot about they were part of the order read more

Wendy's - Cold ass fries - Fast Food Near Me - Greenbelt, Maryland

The food is yummy like normal Wendy's food. The service was interesting. The ambiance was just a busy shopping center.

This is the worst Wendys ever! I waited for 15 minutes I'm the drive thru and the drive thru box was dark and not working and it didn't look like it was working and I said hello and didn't hear anyone. So I pulled up to the window and he the cashier said he couldn't help me unless I got back in line! That's definitely not true, he was just being lazy. Point of this review... DO NOT GO TO THIS WENDY'S! read more

I order food on 5/6/2025.. my food was cold and nasty. They had the food ready before i even paid. It's no way my food was fresh.. never again will i visit this location read more

The products are good but the business is horrible. Disorganized management, poor customer service and long lines. Go to Wendy's, just not this one. I won't be surprised to see it shut down just like Chevy's nearby or other businesses in this outdoor mall. It's the people. read more

This Wendy's was empty when we stopped at about 18:30. First impression was it looked clean. I used the ladies room which is only for 1 person and was pretty clean. There was plenty tp & floor appeared clean. 3/5 only because it only accommodated 1person at a time. Next went to the counter to order a large sprite and I was ignored several times before finally getting waited on by a young man wearing his pants so low I'm not sure why he bothered to wear them! Seriously if working with the public in family place at least dress like you care! When I placed my order with him I could not hear him and asked him to repeat the total to me again please which he did. Best part of the place was I could choose my drink and fill my cup with little ice just the way I like it. Would I eat here-Um no. Overall place gets 2/5. read more

The absolute worst Wendy's. I ordered two kids meals, one with chicken nuggets and one with a cheese burger. When they came out the one came out with just fries and nothing else in the bag. I ordered a number four and got a fish sandwich. Waited longer than expected for the kids cheeseburger and then it came out as a kids fish sandwich. The wait is long and a number of people came in after me saying that their orders were either wrong or missing items. Please avoid this location. read more

The food was decent its fast food nothing major a burger & fries. The bacon that was on my sandwich was crumbled like bits, I asked for bacon & the guy at the window told me they are closing the grill is off. But it was only 1am and they close at 2am. I was a bit confused but I didn't make a fuss I jus left. read more

Guys. I'm on your side. Because I love Wendy's. But this place is just disgusting. I get that they're super busy. But the floor was super sticky and nobody had cleaned any of the tables. The food order was all wrong. I didn't get all the food I ordered. And what I did get was wrong. When I told them they just shrugged their shoulders. Lots of new workers there. One customer asked for a refund but nobody could work the machine for it. And another customer told the cashier in Spanish to just run from this place. Lol. Well. Can't argue with that advice. read more

I purchased a baked potato that was old and broken. I was in a rush so I didn't check the bag before I left. Please don't sell something like this to anyone else. read more

Wendy's - Baked potato - Fast Food Near Me - Greenbelt, Maryland

I ordered via Uber eats. One of the delivery drivers unfortunately took my order and did not deliver it. Moe and Terrell ensured my new driver delivered my food hot and fresh. They really went out of their way with great customer service by supporting me so that I could eat. I've worked 12+ hours in the ED and was hungry. Thank you Moe and Terrell !!! read more

Short stay....big issue. Drove down from NY, closest this to me and only thing open. I arrive around 11PM and expected to get service before they close. I made sure to check the hours of operation before going through the drive-thru, they "close" at 1AM. Pull up the the window and they motioned they were closed. Suggestion: change your hours of operation on ALL SITES!!! Next day, I get there before they close and use the drive-thru. I place my order and pull up to the window. First issue, the bag with my chili in it clearly was spilt. Second issue, their machine couldn't print the receipt. I know things happen with machines, ok. Third and final issue, I get to my resting spot and find out my chili with cheese and onions on has cheese in it. Many small things building up to a major issue, not going there against unless it's dire. And even then, I may just starve. read more

They gave our food to another car and tried to blame us for Being in wrong parking spot. It's a shame I really like Wendy's . Don't think I will be back to eat here. Already the three cars behind us got their food And left. read more

This place is NASTY!!! The staff yells at each other, the bathrooms are a disgrace, and the food is subpar at best. Do yourself a favor and just go hungry. What this place needs is a bulldozer! read more

No online app support at drive through. & then they dont even care about the people that walk in.

Poor service and rude - night staff employees and management. Ran out of food (meat)and wanted to replace my meat option with fries.

This is my Neighbour hood Wendy's and I have been coming here for a long time usually multiple times a week. Mostly between 2pm and 5 pm. Today after a late night I came to Wendy's at 11:30 pm . All I got to say is if you want the best customer service, come at night. Shaqita (I apologize dearly if I butcher your name) is the absolute amazing person in any Wendy's I have been through, in any fast food actually . I felt welcomed and understood even when I was placing my order in the drive through . When I got to the window, she welcomed me with a smile and a great energy. I left the drive thru not smiling but laughing out of joy. Stop hiring unqualified angry people and make this women a trainer or a manager. She is the best. Thank you for your amazing customer service!!! read more

Went to this Wendy's about a month ago for lunch since I was in Greenbelt. Man, this Wendy's was the slowest I ever went to. The line was long; I went in for a quick lunch since I had more work to do that afternoon. It was not a quick lunch because I waited in line over 10 minutes. I didn't want Pollo Cabana (please see my 4 star review for Pollo Cabana) that day because I didn't want a heavy lunch and didn't want to spend a lot of time. While in line, I was looking at what else was over there on Yelp and saw that there was a Perfect Pita over there, but at that point I was so close to the front. The other thing that bothered me was that the person before me had a special order for her burger, and the cashier literally yelled it to the cooks so that everyone in line could hear her order. I know if I were her I would have been embarrassed. This is unprofessional plus she was bickering with another employee (also unprofessional). Because of how slow they were, I ate my food fast and what should have been a quick 15 minutes was more like a 30 minute ordeal. I would not back here. read more

This is the slowest Wendy's I've ever been to. There is also usually a 50/50 chance that any salad or baked potato ordered there will have something wrong with it. The last side Caesar salad I got there had a bug in it. read more

Wendy's - is the bug extra protein? - Fast Food Near Me - Greenbelt, Maryland

My husband and I just went to this Wendy's and went in at separate times (on dog watching duty). Both of us commented about how wonderful the staff inside were. So friendly, helpful, and inviting. Nicest experience we have had at a fast food restaurant in a long time. The young man at the register should get a raise!!!! read more

OK so I cannot lie, I expected the drive thru to be a long wait & it was not at all even being the 5 or 6 car back. Saturday lunch time I see the inside dining is full and head to the drive thru. I can see a big new sign saying, Bacon Mozzarella Burger, I'm human so ofcourse I got that but I wanted it with chicken. They switched the meat for chicken and when I paid the lady was so nice & fast and smiled and all. Usually a drive thru is a quick transaction so most cashiers get used to that and are not very happy especially when busy but she was. Now, my food!! Yaaassss it was so good, I mean never had cleaner happier faster food. That drive thru crew really made me want to come back and the food too, all of it was excellent :) read more

2/24/2019 ~5:40pm This was my first experience with this location, and it will be the last. The fries did not taste like it had not the least bit of salt..they were really bland. They tasted as if the crew tried to "refresh" old fries. It failed. The sandwich was _supposed_ to be the #5 Peppercorn Mushroom Melt. The description for #5 is "Wendy's Peppercorn Mushroom Melt : features a quarter-pound beef patty, sauteed and fire-roasted white mushrooms, crispy-fried onions, a slice of natural Asiago cheese, and smoked peppercorn aioli, served on a toasted premium bun." I was given a hamburger patty with a soft flat/mushy bun, thrown with some mushrooms, half melted American cheese, and little fried onions pieces that resembled french fry ends. TOASTED PREMIUM,MY HIND POTS. And, that's what the fries tasted like. Authentic Hind Pots! We immediately turned around while on the highway, and returned the order to receive a refund. A crew member and/or manager was at the window when arrived. When we expressed our dissatisfaction, an older lady responded with "what's wrong ma'am...what's wrong with it?" ADVANCE WARNING: STEER. CLEAR. read more

Wendy's - Fast Food Near Me - Greenbelt, Maryland

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Burger was cold. Forgot the honey mustard, when I went back to get it she punctured it with her long acrylic nails. Disgusting.

Horrendous service from the ghetto African kid that works at the drive-thru. Was beyond rude. Literally just slammed open the window and shoved his arm at my face, not even greeting me or telling me the price. And he expects me to be nice to him and hand him my money? Um no. Grow the fuck up and learn some manners. It doesn't take a customer to write a review just to teach your grown ass how to behave does it? Food is consistently sub-par and disgusting to say at most. They didn't even have the granola bar available. This location sucks, will never come here again. Never been treated by such a filthy pig in my life. read more

I'm not a big fan of Wendy's to begin with but this one gets my vote!! I drove to wendy's drive thru to pick up the frosty keychain as a gift for a friend. After watching the drive through staff deal with tons of difficult customers yet still managed to be very kind and sweet as I pulled up, I will reccomend THIS Wendy's to anyone desiring to be treated nicely regardless of how many A-holes these folks have to deal with before you drive up!! Way to go! I doubt I could have been so kind! read more

Burger and fries just ok, no ketchup or napkins at fixins bar. Has been better in the past.

Prince George's County Maryland is notorious for bad fast food - it seems the employees just don't care about quality or service, and the orders are never right. I went to Wendy's with my usual complicated order - it seems our family of five all want to add or subtract something from their order - and usually that means having to check the food, realize one or two items are missing, and half the sandwiches are wrong (no mustard usually ends up being extra mustard). But Wendy's got it all correct - the food was hot, it was attractive (no burgers half off the bun or half dripping in ketchup), and it was all done correctly, even the complicated sandwiches with none of that and extra this. read more

I would have given no stars for this place - people are so rude and gave our order to another car and blamed us for parking in the wrong spot which their new drive through guy told us to park on the 2nd spot . Then charged us for the drinks we have received instead of giving us the rest of our money - the sight manager is another rude person - no one from this place knows how to speak to customers of even apologize for their mistakes - don't go here for the drive carefully you're precious cargo through- there's another Wendy's close by . read more

I worked at NASA GSFC for 39 years and I visited this Wendy's every week for lunch. There was always a line inside the store (they struggle to keep up with the drive through) and its still there. They recently remodeled the dining room and it's a disaster. Its smaller now (used to completely open) and uninviting with useless partitions. The last time I went 5 employees were talking and joshing while customers waited in line. Very unprofessional - seems they're there to get paid and don't care about service. No going back. read more

The drive-thru is SO slow, that it would be faster for you to stop by the Safeway on the other side of the parking lot (which is notorious for their long lines) to buy whatever you need, make it at home and eat it. On top of all that, they served me a burger so cold that the cheese wasn't even melted.......Need new management and QUICK! read more

Wendy's - Overcooked fish sandwich - Fast Food Near Me - Greenbelt, Maryland

This Wendy's has gotten worse and worse over time I ordered a peppercorn meal and I got the worst meal ever! read more

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Sat in drive thru for over 20 min before being able to order. Dining area closed. There was only 6 total cars in the drive thru. I was the 4th. There was no apology for the wait. Wtf was the hold up??? ridiculo! read more

The new strawberry parf is good as whew!!! Down side it is tooooooo small!!! read more

Wendy's - Fast Food Near Me - Greenbelt, Maryland