This location of Wendy's came in handy once since I was staying at a hotel near by. I just walked and grabbed some dinner, their chicken strips were pretty good. The place was empty when I got there, no issues with customer service. Another time I went by to grab some late dinner and the place was closed and locked. They say they close at midnight but it was around ten in the evening so I don't know what happened? Convenient location, decent food for an impromptu dinner. read more

Waited 15 minutes to order. 5 minutes I was at the counter. I saw one woman get shorted money on her $100 bill. I also saw a young man drop a box into the fryer. I didn't feel comfortable that they would get my order right or that it would be clean so I left. Also, I no longer had time to eat it. read more

Made my order thru the drive thru. They told me the order would be delayed and to pull to the mobile service waiting area. After a very unacceptable waiting period I exit the car and magically someone walks out with my order and an apology. That's the courtesy they should extend. The person offered me a cookie or a small frosty as a courtesy. I had to pass being diabetic but appreciated the offer. After leaving I found they shorted my order, gave me the wrong sauces and forgot my receipt. Great experience to go along with my room temperature fries. read more

Located right next door to the hotel we stayed at, this Wendy's was perfect for a bite to eat as we were heading out. Really good service & nice employees to serve you. Clean restaurant, good food, & quiet ambiance make this restaurant a winner in my book. read more

Constructive review - don't close before you close. Passing by on a trip from CA to CO and it was the only place open later at night. We stopped by drive through about 2 hours before they are closing and say the food will take long (pretty sure have their fryers off) My husband says we will wait because we had not had anything to eat all day. Anyways, get to the hotel room and discover our food was NOT cooked. I received a RAW chicken sandwich - Burger that was too pink to eat. The only thing we ended up consuming was our drink. Terrible experience for a passerby, quite sad. read more

My family and I love Wendy's. It's usually our go to when on the road. Unfortunately, this is one of the worst experiences we have had at a Wendy's. First, I was asked to wait while the cashier put out orders real quick. Not a problem. But when the second order wasn't ready for 4 mins, he still made me wait. Whatever, annoying but whatever. Got in the van and on the road again come to find that neither mine or my husbands burgers were correct, they missed our fry and only gave one of my kids a kids meal toy. I'm so incredibly disappointed in this Wendy's. read more

The dining room was closed due to a shortage of workers. The line was somewhat long but did move relatively quick. We just wanted a chocolate frosty. Worth the wait because it hit the spot! Masked employees. read more

Wendy's - Frosty - Burgers Near Me - Grand Junction, Colorado

I have never to a fast food place that is so SLOW!! 1 car ahead of me and been in line to pickup a mobile order for 20 minutes and I'm still waiting writing this. A district trainer really needs to do some quality checking here read more

All I can say is you are lucky to have Kristy on your team! She was a light in my day greeting me with a genuine smile when I pulled through the drive thru. Would go back just for her. The frosties were delicious, too! read more

The staff here cant seem to get orders right. And WTF is this creamy white crap on my bacon double. Only ketchup means only ketchup not everything and something extra that doesn't even come on the burger. read more

we stopped to get lunch for the crew working with us today. everything was great although they did miss three of our meals. It was a big order. I can't blame them. Everything was great. Otherwise we were traveling back through after the job was complete the same evening and we contacted the manager and asked him what happens when things like this take place and he right away his name is Corey, right away without hesitation was ready to take care of the order immediately, and with a smile, let me know to say my name when I got to the drive-through and that he would be on the headphones also and would know it was me and take care of it. I was surprised delighted my wife and I drove through. We picked up the missing meals. Everything went splitted the people working at the horizon. Wendy's are absolutely outstanding, when it comes to customer service food all of the above far above what their job titles are they deserve more great great crew of people thank you Corey read more

Stopping in for a Cesar Side Salad and Baked Potato. I pay and wait 5 minutes and the manager comes out and says they do not have Baked Potatoes. Wendy's, the only fast food store in the nation that sells Baked Potatoes since their inception, does not have Baked Potatoes. Along with he salad, the Baked Potato are the only healthy things on the menu and they don't have it at 4 pm in the afternoon. So I ask for my money back and it takes almost 10 minutes to refund me. Complete waste of my time. read more

While traveling from Illinois to California my family stopped here for a late lunch. It's was around 2:30 not even lunch hour and the service was SO slow. We waited 20+ minutes for someone just to take our order. I waited outside with our dog and my 10 month old and was watching the drive through line while my husband went in and ordered. The person working the drive through was extremely rude to all the customers cutting them off mid sentence. I'm not sure if she was hard of hearing but she kept having people repeat their orders. Meanwhile the line is getting pretty backed up. In my opinion she probably shouldn't be working drive through. My husband eventually came out with the food. The taste of my coke was extremely off. I went inside, emptied, and refilled it. The taste was still off so I opted for water. While inside I noticed how dirty it was. There were flies everywhere. It made me nervous to eat my food but I gave them the benefit of the doubt. I went outside to eat my food. My spicy chicken sandwich (I wish I took a picture) was hard. The chicken looked old. I refused to eat it and didn't allow my daughter to eat what we got her. My husband went in and got a refund on my sandwich. I tossed the food I bought my daughter. I went inside to wash my hands and to better grasp their customer service bc we had been there 30/40 minutes by now. There was a big crowd of people. Some were waiting on their food. Some were waiting to order. There was no sense of rush or urgency. I seen one employee hanging out near the bathrooms yet there's a crowd of people waiting to be served. It looked like they were have trouble completing one ladies order. I don't know why it takes two people to complete one ladies order. Another employee came over from the kitchen to look at the crowd and comment on me taking a picture/video. I believe she went back to the kitchen after. It didn't look like anyone working was there to serve customers. They could honestly care less. By far the worst Wendy's I've been to. read more

Wendy's - Line of people waiting while two employees help one customer. - Burgers Near Me - Grand Junction, Colorado

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Fly infestation. Dead flies on the floor, plus the flies flying everywhere inside. Staff is friendly, but the place is filthy. read more

Came here for a meal on our way out of town, and the service was absolutely horrendous. Took forever to get our order taken and there was one car in the entire drive through ahead of us. Finally got our order taken and got our food it had hair in a burger and there was no sauce or utensils, it ended up ruining our appetite and felt like we just wasted $23 on food. read more

This place consistently has the longest wait time I have ever seen at any fast food joint. The drive thru takes literally 5 minutes per car. 5 cars in front of you? Be ready to wait 25 minutes just to get to the window. Then you wait 5 more minutes to have your food handed to you by an angry personality with a chip on their shoulder. Things get even worse if you go inside. The wait times are even worse if you go in. There is ZERO sense of urgency among any worker behind the counter. Just a bunch of people meandering about doing nothing. I wait, on average, 20-30 minutes every time I forget what a hole this place is and wind up there for lunch. The massive amount of flies and hot, disgusting dining area are not a welcome place to eat any meal. I live close by so on occasion I will still try the drive thru, but I can't tell you how many times I said "F this nonsense" and drove down the block to Taco Bell, waited in line, got my food, and drove back by Wendy's only to see the cars that were in front of me STILL IN LINE! And before you start nitpicking, it makes completely no difference when you show up. There will ALWAYS be a line because of how slow they are and you will always have to wait a long long long time for some angry twit to finally give you your cold fries with a side of garbage attitude. Stay away from this dumpsterfire of a business. Go to Freddy's down the road. Even if Wendy's offers free burgers, just save yourself the hassle and pay up elsewhere. I'd give zero stars but you can't do that. read more

Breakfast sandwich was good and potatoes wedges were ok too, but service was very slow and coffee was lukewarm and very bitter, like it had been sitting out for a long while. A bit disappointed. I know things are tough right now, but feel service and food should have been better. read more

So what is up with the Wendy's on Horizon Drive? This is the second time I have gone there where nobody waits on you in the drive-through. There was a truck in front of me in the line that I thought was taking forever and then it abruptly pulled out of the line and left. I thought, "what's up with that" ? When I got to the line a girls voice said "I'll be with you in a minute".Five minutes later I was still waiting. When I said "hello?". No one answered me so I left too. I won't be back. read more

Food is mediocre- it's Wendy's. What was extremely troubling to me was the manger (don't know his name but was a 40 year oldish guy with one tooth). He treated his workers poorly and was repeatedly yelling at then in front on customers. He even said to customers, "does anyone with common sense want a job here." Overall eating in there was incredibly uncomfortable and hostile so we got our food to go. Food was fast and fries were good though. read more

Can't complain with a good cheap diner meal and this place was no exception. Definitely made the third day of my 10,000 mile road trip start off right. read more

Edited review: Within an hour of eating the Wendys burger and fries, I'm sick. Really sick. Stomach cramps, diarrhea and nausea. Obviously FOOD Poisoning. I'm traveling home and made the mistake of getting food from here. Travelers, beware. Wow. This location is absolutely the WORST. Original review: Ordered a Daves single combo with milk instead of soda. No white milk, only chocolate. Fine. Get up to the window, given an EXPIRED milk. Sorry, they don't have anything else, so I took a fruit punch-ugh. Had to ask for my credit card back and for a receipt. $11.10 for this meal. Get back to my hotel. Half an order of fries, no spoon or straw for the frosty and no ketchup. Go back to get a refund, by now I'm done. Manager apologizes, they do have unexpired milk after all, makes me a new order (takes forever!) and I still have to ask for a spoon for the frosty. read more

Disgusting! I guess you get what you pay for. This restaurant was dirty, hot, and there were flies everywhere. Fix things up Wendy's on Horizon! Sure hope I don't get some weird disease from spending time here. They also took 20 minutes to get the order together. Beware, weary traveler! read more

Tonja is a ray of sunshine at this location and is why we would recommend this location to everyone! She went over and above to make sure we were happy and gave excellent service. She's deserving a raise Food couldn't be fresher! Frosty was delicious! read more

Great, super-friendly staff, plus the delicious food that Wendy's is known for. The drive-through staff is especially energetic and personable (Britney took amazing care of us!); I was very glad to have patronized this location. We stopped in town overnight on the way to visit family, and were staying in a hotel down the road. There were multiple options along the highway exit--Burger King, Taco Bell and the like--but we decided on chicken sandwiches and could not have been more pleased with the result. The visit was handled efficiently, I could hear the order taker's smile in her voice, the food was hot and delicious, and I know where we'll eat next time we need a quick bite in town. read more

This Wendy's location has consistently made errors, at least 3 in a row, when I have gone thru the drive-up window. I have called the manager to lodge my complaints, but it didn't seem to be a big deal. I have not been back there since, and all the Grand Junction locations need improvement. read more

The staff was fast and friendly. Food was hot and tasty. Consistent with overall Wendy's standard. The only downside is the flies in the dining area. read more

We just drove in to town from Las Vegas and got there at three minutes before closing. Instead of being upset that they are almost ready to go home they took fantastic care of us! Super friendly and great way to welcome 5 hungry musicians! read more

Poor customer service. We waited about 15min to get our food out the window and it's was just 2 burgers. the food even came out cold. I wouldn't recommend this place to anyone. read more

This Wendy's was new, fresh and clean. What was unique was that they had two maps. One was a map of the United States and their Her was a world map. Everyone who visits is encouraged to place a pushpin where they are from. My kid thought that was pretty cool. My kids got their 4 for $4 deal which included a jr bacon cheeseburger, 4 piece chicken nuggets, small fries and a small soda. I got some delicious baconator fries that had nacho cheese and shredded cheddar cheese mixed with bacon atop the fries. The food was absolutely great. I would definitely recommend stopping at this place if you are passing through Grand Junction. The staff was very nice to deal with. read more

I'm not sure what is going on but with one car ahead of us we still had to wait for several minutes to give our order in the drive thu. It took so long people behind us left. We asked if we should leave and we were told again to wait a minute. We left and went to Freddy's. The service lately has been bad. We went because of a coupon but it's just not worth it. Paid double but ‍ read more

Quite Simply, the Best Wendy's I've ever been to! Fries: Crispy, Hot, On Fleek. The nuggets were Crispy. The Jr. Bacon Cheese, was Beautiful. All the Ingredients stacked and balanced, crispy Bacon, and just right amount of mayo was actually spread throughout the bun instead of just plopped in the middle. The Lettuce was actually cut to fit the bun instead of just an overgrown leaf making everything slide around. The Manager(?) Was able to give me some friendly local advice as well! Great Job Guys and Gals! read more

This location is very lovely. The inside is soooooo nice and the staff is so friendly. They have a map on the wall with thumbtacks stuck where people are traveling from and I think that is so amazing! My only very small complaint would be that my drinks and frosty were forgotten and we had to ask for them. But that's absolutely not enough to ruin my experience here. The food was hot and they were very quick. read more

Really good customer service .... Friendly manager (Brooke) ...definitely coming back ... Love it

Stopped in Grand Junction on a trip. This Wendy's is convenient to the highway. It is clean and quick with our lunch.

(Night Crew)Every time I go to this location they mess up on something. They repeat the order correctly then charge us for something else. I live across town so I am not gonna go back, and they rush you out of the drive thru before you can even check the order. They are unfriendly and incompetent and when I do call to tell them (twice in two weeks) they never offer to fix the problem in anyway. It is a joke and the only Wendy's that I ever have problems with. The day crew is always polite but after 6 these people turn into idiots with a mic. read more

Just ate here with my sister and her two kids and the staff was unbelievably sweet and helpful. They don't carry the veggie black bean burger at this location but they went out of their way to go ahead and make a special veggie wrap just for me so I could get something too. And to top off how nice they were , they even came over and helped us clean up our table when we were done. Best service ever! :) read more

We walked up to the counter at 3:20p and waited behind a Wendy's employee for a few minutes to order her lunch. Then we were told to wait a minute someone would be here in a minute to take our order. It's been 15min since we ordered. Still haven't seen our meal. It's hot with little to no A/C. There is absolutely no one in the place except for us. We ordered 2 kids meals and 2 regular meals. Seriously?!!! It's 3:38p now. read more

I went in here around 8:40 on a Friday night. There was one lady taking orders inside. I waited for 10 min for my food. The lady apologize and said that "people weren't doing their job" she said especially the Manager. My food was good and the lady was nice and apologetic for the wait, it was just the long wait I had to get my food. read more

I just went to Wendy's and got a single with cheese that was cold as a piece of ice.ill be calling this store branch manager in the morning.

Best one in junction they never forget my cheese sause all other wendy charge me for it and forget thst shit .best crew too thanks for being awesome read more