I do not understand why there aren't better reviews. The burgers are everything you want in a burger. It's hot, fresh, and tastes like it is not a frozen patty...because it is fresh and not frozen.The fries are fresh, hot, and they give heaping portions of them. The service is friendly. It may be slightly more than competitors, but it just might beat out its competitors. Just go and eat here read more

Really disappointing, especially during Burger Week. We made a specific trip to Five Guys because of the Burger Week/National Cheeseburger Day promotion. In a time when the cost of pretty much everything has gone up, eating out has become something a lot of families don't do very often. When we do decide to spend the money, it's usually because we're trying to give ourselves and our family a little treat. So showing up to Five Guys and finding the doors locked with a handwritten note saying "Closed due to supply issues" was incredibly frustrating. I understand that supply problems happen. Businesses have bad days, shipments get delayed, and things go wrong. What's hard to understand is having a major national promotion running and apparently not having enough product or backup planning to keep the restaurant open. Burger Week is probably one of the worst possible times to run out of supplies. If anything, this feels like a situation where the company should have anticipated increased demand. People specifically planned around the promotion, drove to the restaurant, and expected to be able to use an advertised deal. Instead, we spent the time and gas getting there only to find a handwritten note on the door. And honestly, it's not just about the free burger. It's about the experience. When money is tight and a family finally decides, "You know what, let's go get Five Guys tonight," being turned away after making the trip is disappointing. At the very least, I would hope Five Guys recognizes that customers who made a special trip because of this promotion deserve some kind of acknowledgment or compensation. A coupon or replacement offer would go a long way toward showing that the company actually values the customers who showed up. Running out of supplies during Burger Week isn't just bad timing. It's a missed opportunity to take care of the customers who were specifically coming in because you advertised the promotion. I really hope someone from Five Guys sees this and makes it right. read more

Five Guys - Five Guys with handwritten closed sign. - Burgers Near Me - Grand Junction, Colorado

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Owners are racist and di not support their employees. They side with the guys who will sue!!!

Five guys has always been a good experience for me, until today. We walked into the five guys in Grand Junction, Colorado, and they must've been using a little too much of that sweet Colorado weed. It's like they were asleep at the wheel. We did two orders and they completely screwed them up. And by completely, we could've gotten our burgers better at Taco Bell. I don't think I could've made a bigger mess of the orders if I had tried to. We had to talk slowly to correct the order several times and they still came out wrong. Including adding buns to a gluten-free order. So they redid both orders, and surprise surprise, they were both completely wrong again. Outside of having a slothful and thoughtless staff, the place was pretty disgusting. I will continue to go to five guys at other locations, but I will never return to this location. read more

Just after two months later I thought I would give these guys a second chance, but their fries were still in cold. For the price of the meal you should get much better quality, I'm just gonna go somewhere with better quality and price next time. Nothing's changed since the first and second time, I'm surprised this location still open. read more

Five Guys - Didn't even put more fries on on top after, complete rip off all around. - Burgers Near Me - Grand Junction, Colorado

This place is a mess. Walked into the restroom and it's full of roaches. My burger was overcooked and it tasted nasty. The fries were soggy too. I just threw the whole thing in the trash. When I complained, the owner happened to be there and he made some racists remarks. He told me to go back to Mexico. I'm not even Mexican. I was born here. Before leaving, I saw one of the employees spit on another customer's food. What has happened to being a decent human being? read more

Burger was cold. I have no idea how this happened. It was also raw in the middle and I got really really sick. My child said that the burger tasted weird and I just can't believe it but we had to go to the hospital. I've never gone to the bathroom so many times in my life. I brought it up to the owner and he just laughed. Makes a lot of sense based on what I've been hearing and their business practices. What do you expect read more

Five Guys - Food made by some crackr - Burgers Near Me - Grand Junction, Colorado

The food was mediocre at best. It was extremely overpriced. The service was outstanding and the employees were great but the whole place smelled like a pile of racism. Everything about five guys is racist. The company stands for nothing and should be avoided at all cost. read more

do not come here. got food poisoning in June when traveling from California. they did not like my phone call and hung up on me.

Take your business elsewhere. the owner of this location supports racism. The food is undercooked and occasionally raw. Fries are too old to serve and soggy and we saw roaches and rats in the food prep area. Avoid this place. read more

Food is not well prepared looks like they just throw is together. Meat over cooked. For the price of a burger you think they would take their time to make it look edible read more

Employees were great and food was okay, but management would not come to the support of an employee who was harassed by two customers due to his race. Take your business elsewhere. I know I will. read more

We came in tonight to get burgers and fries. We got here about 25 minutes to closing. We sat down and got our food and started eating. A few people came in after us 10 minutes to closing then 5 minutes to closing. Basically the whole time we were eating there was a girl worker complaining loudly that they were closing and that it was getting busy right around closing time. Definitely not something that the customer wants to hear. It was a younger girl and a younger guy working in there. She was bossing him around virtually making him do everything. Props to the younger guy though for not saying anything and just doing what he was told to do and problem solving when they ran out of chocolate for the milkshakes. read more

I was so impressed with Grand Junction restaurant. Employee so very nice! Hamburger excellent!

Been there twice now and it hasn't gotten any better!! Talk about an over priced fast food joint. The hamburgers we had were not good. For that kind of money you can go sit down and have a real meal!! Won't be back again!!! I wouldn't give it any stores but it won't let me post my review with out giving one star! read more

It smelled good walking in, but the high price of the burgers, fries and shakes is not worth the burger. The meat itself is lean and bland. You will need to add extra sauce and condiments (which are included) to make your burger taste good. A heated bun would help. Our fries came cold and stale. They were not made to order. There were piles of cooked fries in the back. I didn't try the $6 shake. The little burger is $7 plus and the big burger is $9.99. Red Robin's tavern burger is much tastier and less expensive. It will be awhile before i come back. read more

Five Guys - The Little Hamburger. - Burgers Near Me - Grand Junction, Colorado

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I'd like to know who the manager is for this location... This place was dirty, staff standing around... my food served cold. Highly disappointed with our 30.00 meal for two. There wasn't a clean table in the entire place, while customers as expected did toss their trash, the staff does not EVER wipe down a table or sweep the floor. I have never seen a Five Guys this bad and when I tried to call and speak with a manager I get a recording stating that the mailbox is full. Save your money and stomach ... avoid this place read more

Five Guys - As every table was dirty and as I waited on my cold food, staff had time for a chat - Burgers Near Me - Grand Junction, Colorado

This place is so overpriced for what amounts to a bigger version of the McDouble. I have been here twice and both times the restaurant was filthy and they messed up my $25 burger... read more

Do better Five Guys GJ. Cold Fries and sloppy burger for $20. Save a few bucks and go to Freddy's across the street, way better food, service, and cleanliness. read more

I asked if the business had been slow since opening and the cashier was hesitant to say but told the truth in saying yes to my question. I ordered a burger and fries and a shake. Shake - nothing special too expensive for $6+; Fries - best part of the meal; Burger - looked at reviews of burger being dry - true, and the bun gets soggy if not eaten fast enough, and so gross I couldn't finish the burger... I'm 6'8" and can eat an entire pizza, it wasn't the amount of food it was the taste. Quality control needs to be done before id ever go back. read more

Food. Not fresh... Hamburger dry, couldn't tell when it was prepared; attempted to chew, couldn't swallow. NOTHING BUT dry overcooked, not edible hamburger & bun No ketchup & no Mayo & no onions & no tomatoes & no lettuce ( that I had requested!) French fries soft ( not crisp); have NO idea when prepared; salty; no potato taste !!! OLD !!! Not even warm I "should've" walked out NEVER WILL I return Nor will I Recommend Rating: MINUS stars... read more

This is the only 5 guys in Grand Junction. This was our 2nd time at this location. First time wasn't great but this 2nd time the service and the food was good. I asked for a second patty for my dog and they wrapped it in a container and put it in its own bag for her! I was beyond impressed because that showed they cared. The food was good too and so was the shake because some five guys don't mix the shakes well. So here's a tip ask for a 2nd patty for your burger and tel them you need it in a separate container for your dog. Anyplace that will do this for my dog gets my business time and time again!!! read more

Staff is super friendly, food was hot, tables and floors were clean. So glad we have one is Junction now. Definitely recommend!

Bacon double cheeseburger!! Regular fries!! Medium drink !! Almost 23.00 DOLLARS!!!! And the burger was not that good!!!!! Never again!!! You are stealing people's hard earned money!!! You make it half that price!! You might not go out of business like Smashburger did!!!!!!' read more

Would like to give a little update on Five Guys in Grand Junction. The previous reviews must have been after they first opened up. I was in today 1/20 for dinner. Every table was clean and the floors were clean. Plus keep in mind when you are waiting for your food they have peanuts in the shells to eat and so that is probably why other post were talking about the restaurant not being clean. Also comments about fries and bun being soggy. People that is their style. When it comes to the fries that is their style of cooking the fries, and the buns when you wrap a burger in tinfoil the bun is going to naturally be moist. Again that is their style and you should know that when you walk in the door. And higher prices are going to happen that is the post COVID world we live in. What I like is I get to see the exact farm that the potatoes were harvested from. That's homegrown and fresh from the field fries. You can't ask for anything better. read more

Food was good and staff were friendly. Prices are high, but knew that before going. Nice to have another fast food option in town.

Wow ! !!best burger they beef very juicy and nice service. We walking just looking some food for us dinner place is clean smells good .

Entered this 5 guys location today around 3 in the afternoon thinking this location is new so it should be good with food and being clean. Wow, what a disappointment. Should have listened to my wife who wanted to leave due to the unbelievable mess on the tables , the chairs and the floors were a big mess with food all over. Silly me, I said to try to overlook it because the burgers were very good a few yrs back in Lakewood co. The burgers were OK (Wendys are better) the fries OK, some done and some not. The prices a bit high for what you get. Biggest issue was that with many many employees standing around no one in the appx 45 minutes there did a thing to clean up the mess which really surprised me. If their corp would see this there would be a change in management surely. My suggestion is to stay away until a change is made read more

The staff is extremely unhelpful and unfriendly. When I walked in, they basically had the attitude that I interrupted their day. Employee hygiene is awful!! Most have long hair that is not tucked inside a hat or hairnet. Many have absurd piercings that does not do anything to take them seriously. My burger arrived, and wouldn't you know it? Hair. Who would have guessed? There is no clear manager on duty. The staff is barely identifiable as such because most are just in street clothes and not an actual uniform. I was excited at first to see this open, but they will not be getting another dollar from me. Stay away at all costs! read more

This location needs to do better. The restaurant is filthy. Not a single table clean, the floors were trashed and the garbage was overflowing. Our burgers were cold (we didn't take them to go) and my bun had a very obvious handprint on it where they did the "smash". For the price, I expect better. read more