Ordered a spicy chicken sandwich, no lettuce with cheese and a small frosty. Unfortunately, my sandwich did not have any cheese on it! I went through the drive-thru and the cashier was very friendly. read more

Wendy's - Small Chocolate frosty - Fast Food Near Me - Dixon, California

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I literally just ordered and left the establishment 5 min ago (drive-through) and the woman who took my order and delivered had the worst customer service I have ever experienced in a fast food industry. Its like she just needs you to order quick and leave period. I work for food industry and I will never go back. This was my first time going here too which is a disappointment. read more

The last few times i have gone there My order is always wrong and the place is never busy i feel the fries were made early afternoon and that's what you get at dinner cold hard fires no more Wendy's for me read more

Chili room temp Burger room temp They tried to give me another bowl of cold chili. Nobody seemed to care. I see they get a 2 1/2 and I understand why I would definitely avoid this place since they don't keep their food at temp For the safety of others calling health department S it's not safe to keep meat at room temp read more

It's Wendy's. Of course you have to wait in line and sometimes the drive-through is very long, so I will simply walk in to get what I need other than that I use the app to get the food. read more

This wendys is a joke. The worst service ever. I ordered a $6 combo . I thought it include fries and a drink. When I went go pay the lady said no but you cant add for $3.00. I said yes, please add it. Then she said sorry you paid already I cant. I can change you separately at full price. The chicken sandwich was so hard and nasty. I will not be returning. read more

For me, Wendy's is a breakfast destination or chicken sandwiches for lunch. Not necessarily a big fan of their burgers. The one thing that I really like about Wendy's is that they have pretty good customer service overall regardless of the location. If there is an issue with your order, they will take care of it at the time of your visit, or later. read more

Went to Wendy's for dinner, thought maybe they had gotten better, Wrong!! First of all, when a person adds something to a sandwich that means the condiments that come on it plus what the add ons are right? Not here!!! And they are still giving out cold fries!!! Trust me, go to Vacaville!!!! read more

I ordered their chicken sandwich combo ($15 plus), but the chicken I got in my sandwich was the one they used for their biggie bag promo (not the thick, Only chicken meat you get from other Wendys stores). So, check your order before you leave or better yet Don't go to this particular store. read more

Drive-thru ordered a burger with no ketchup and add mustard. Repeated the order twice. Got a burger with cheese deleted and ketchup slathered on. "Ketchup" and "cheese" don't sound at all alike. The food was fresh, which was nice, but for $40-plus for three people to eat fast food it would be nice if you could at least get the order right. Also we were given two napkins for three people, and I had to ask for a receipt. If you're going to charge real restaurant prices for fast food, get it right and don't pull chintzy stunts like treating napkins as if they're currency. If the food isn't cheap, why are you? read more

Made a pit stop here to take a break from the traffic. It's conveniently located off the highway but it's challenging to find since it's tucked away off the busy street. I love Wendy's and I often pick up a cheeseburger deluxe when I'm out shopping to curve my cravings. This location has much to be desired, we didn't realize until we went to look for a table after ordering but the place was DIRTY! I try to be somewhat nice but the employees here just lacked enthusiasm. I felt as if they had no training, they would take one order at a time. There was a line of ten plus customers and they had no care in the world. I almost felt as if it was done intentionally so that customers would leave. I recommend going to the Wal Mart McD's! It's in the same parking lot. read more

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Thanks for the veterans deal great food good customer service food came right away thanks for supporting military

Terrible service! They consistently get the orders wrong. I've avoided this place until recently because of past experiences, went to get the Krabby patty meal it will be my last time ever! read more

I had a baked potato with sour cream and chives. It was pretty good I might go back again. read more

Wendy's - Basic baked potato and chives with sour cream. - Fast Food Near Me - Dixon, California

So I'm riding my bicycle around town and think "hey, how about a milkshake?" Hop off the bike, and run inside for a Frosty. I order one chocolate. "What size?" asks the cashier. "Um..." as I'm looking at the menu to see which sizes there are. "SMALL, MEDIUM, or LARGE" says the obviously ill-tempered cashier in an impatient tone. Hesitantly, I order a small and take it to go. Dear Wendy's guy: Please make note of the fact that other places have limited selections. In-N-Out had one size on the menu, but you could order a big one anyways. And I'm sorry your job frustrates you so much. That is not my problem, and maybe you should think of that before you discourage other diners from patronizing your franchise. Enjoyed the Frosty but hated your attitude, Dave read more

This is all about the service, french fries, and Frostys. My sons and I stopped by here after a Walmart run for my son to enjoy his first Frosty. I ordered a medium Frosty, thinking we could split it and asked for an extra cup. The cashier was extremely friendly and offered to just fill a junior cup of Frosty for him to enjoy and didn't charge me for it. That left an entire cup of Frosty for me to enjoy by myself, which was both wonderful and terrible! It was so thick I could eat it easily with a spoon, as well as a perfect blend of light chocolate flavor. It was like deja vu of my Frosty-eating experiences as a child. We also ordered some fries to dip in the Frosty. Their current special is any size fry for $1. We got a small and it came with more fries than we could eat for this afternoon treat. They were a little too salty for my taste. While the service was friendly, the interior of this Wendy's could definitely use a makeover. Its style seemed like the Wendy's of my childhood, as opposed to the trendy, modern updates I've seen at most fast food places these days. All in all, this is a quick pit stop if you're shopping in the plaza, and there's plenty of parking. I greatly appreciated their thoughtfulness towards my young son. read more

The entire restaurant was closed at around 7:00 a.m. on Friday, 12/30/22. They were supposed to open at 6:30 a.m. The door was locked and there was no one inside, not even any employees. The drive thru was also closed. Really bad! I highly recommend that people instead go across the street to either Jack in the Box or Starbucks. Both establishments were open while Wendy' screwed the pouch big time. The owner deserves to lose the franchise. Shame on Wendy's corporate for allowing this type of behavior to persist without taking immediate strong action to correct the situation. read more

There was a taller ginger Hispanic guy working the counter on a Sunday. He greeted us and answered some of my annoying questions. He wasn't overly friendly and didn't come across fake, but his customer service was real and he went above and beyond with helping my mom and I. He reminded me of myself when i was younger and working customer service. I made every experience unique and that's what he did. He offered my mom some hot chilli to wake up from the cold. This kid deserve a raise! He's going places. It's a shame I didn't get his name. read more

They overcharged me but I was able to get a refund. Remember to always ask for your receipt and double check especially at drive thru. They also got my order wrong, they did replace it. Food is good. But the service is subpar. read more

The food came out hot and fresh However the negative experience came due to not being given any sweet and sour sauce for my chicken nuggets,ketchup for fries, or sour cream and butter for my baked potato. The employee told me they has put everything in there. However they did not put anything. I ended over paying for a dry potato and dry nuggets and dry fries since they did not give me any sauces. I also had a negative experience because the soda they had prepared for me had more soda outside and around the cup, then inside. It was literally dripping and wet. I told the employee and she acknowledged that it was indees dripping and wet from her or her employee's mess. However instead of cleaning it up, or even giving me some napkins she just handed it to me. I asked for napkins to clean up the mess. She just gave me 1. I had to insist for more napkins. The dripping soda made a mess on my hands and car. Hopefully next time they will b2 more careful. read more

Today, I as well as three other customers had to walk out. We were standing in line forever; not moving, with eight people ahead of us. There was one cashier and he had to not only ring up the customers; but do all the prep work for filling drinks, bagging the stuff together, getting the french fries and everything else involved in putting together an order. It's like this every time I go in there for lunch. One person doing all the work of two people and the line gets longer and longer. The drive-through line had 8 cars in line. I think they were spending more time assisting at that window instead of customers inside the restaurant. After my last five visits in the past; I must say, it is always this way with one clerk at the front counter doing the work of two people. Today it was extra crowded and customers were not going to wait to be served so they left. read more

Wendy's - MMM! MMM! Good.....Wendy's chili is delicious! - Fast Food Near Me - Dixon, California

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The food was decent the only thing I didn't like was that In my fry batch there was a half cooked fry. Lastly it's 2021 and restaurants including this location still don't have the soda machines with different selections or updated payment systems it's getting kinda irritating when they wanna charge these prices with not much to select from read more

I looked up this place before coming since it said it opened at 7:30 after waiting in line behind people for 7-8 minutes at the speaker I eventually pulled forward to the windows to see people working. One the lady's opens the window just barely enough to tell me they open at 8. I'm usually never someone to write reviews but this place is always subpar. The part that is worse is that when I pulled it it was more of "hey your speaker isn't working" but I got a rude response that they don't open till 8. So yes if I could give zero stars I would simply because of this. Being nice can go a long way. read more

Great service from Samuel. You don't get good customer service from fast food nowadays but when I came to this Wendy's for a quick stop, I was grateful to have excellent customer service from this high school kid named Samuel. I think its nice to see hard-working teenagers who try their best even though it may just be a part-time job to get by. So props to you Samuel! He was courteous and helpful even when my order was a bit behind. The food and cleanliness was on point, salad and fries were fresh. read more

This is the worst Wendy's ever. I called to ask if they had the new strawberry frosty. The man on the phone was rude and rushed but informed me that they did have the new flavor. When I got to the Wendy's drive thru the girl seemed confused. When I asked for the strawberry frosty listed on their menu I was told that they don't have it. I ordered the veggie burger (veggie stack) that I had seen on the Wendy's website, what i got was a regular cheeseburger without a beef patty. I assume that the veggie burger isn't available at this location, had they told me that i wouldn't have paid $5.99 for that sad excuse for a sandwich. I did not receive the fries I ordered and paid for. This was a very disappointing and frustrating visit. read more

Wendy's - A "veggie burger" which is actually just a cheeseburger without a beef patty - Fast Food Near Me - Dixon, California

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Went to Wendy's three times today - we were still hungry and then needed dessert Jaime made our trip awesome!!! Even recognized our order and was so helpful with our special orders! Thank you love frosties read more

I don't know why, but I love how they prepare their food. Their food just looks exactly like the picture. But I didn't have time to take a pic of it, Because I was very hungry.... Munch Munch Munch! The restaurant is clean. Not too messy, and wasn't busy when I went. The bathroom is well stocked in toilet papers. The air within the restaurant doesn't feel so greasy... LOVE IT! Cant forget the sea salt fries. Sofa king Mmmmmm... Friendly staff, except in one condition, very stingy on their sauces. Blahhh! read more

Extremely slow. Ordered through DoorDash. And wasted almost my entire lunch just waiting for my food to get here. They messed up my entire order. Don't use DoorDash to get Wendy's. And possibly go to a different Wendys in general. read more

The driest chicken sandwich I've ever had the only reason it gets a 2 star is because the lady taking my order was fine as hell and the ice was cold read more

I just went to this location in Dixon and my food and drinks were perfect, the girl that took my order and payment was super friendly, my only complaint is THE MANAGER, older man grey hair with glasses, this man kept yelling at this poor girl that was doing everything she can taking orders making drinks charging customers handing out drinks. She was doing all this with a HUGE smile on her face and this man yelling at her was not fair. I called to get his name and report this to corporate, this is not the way to treat his employees, specially if they are doing an amazing job. read more

Looks like this location is going down hill FAST!!! Indoor dining is closed because they don't wanna staff the registers or clean up after customers. If you're pulling a trailer or a boat you are SOL! I guess if I lived in Dixon I wouldn't give a flying hoot about anything either. read more

Have again: Excellent $0.99 Classic Frosty! Not have again: the Son of Baconater was good with very good bacon, but had no lettuce or tomato (I should have asked). Far better to have their single cheeseburger and add bacon. With the bacon they have on the Baconater, it would be very good. read more

Even with fast food standards, The food here is horrible. If you come in after 9 or later, they will just tell you that the system is down and they cant take any orders, it has happened multiple times i have came here after 8:30-9, so obviously its them not wanting to take orders. The most recent time i told the employee "its down again huh" and when i drove around they were laughing. Why not just close permanently and you wont have to take orders at all! read more

I arrived at this store just before opening and waited for them to open, after they opened several groups of customers including myself entered the store and ordered food, upon taking our seats we noticed the floor and seating was quite dirty. Last I checked they were supposed to make sure the dining room is clean before opening for the day. read more

Wendy's - Dirty floor - Fast Food Near Me - Dixon, California

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Ordered through mobile app for drive thru pickup. Employees left out two of my sandwiches and provided none of the requested sauce. This was my first time getting Wendy's. It's also the first time a fast food restaurant didn't give me my complete order. read more

We drive 16 miles to go to this location, we always receive great customer service and fresh food. The manager Cal always takes a moment to acknowledges us, no what he is doing. Today our clerk Rosario was very pleasant and professional. read more

I've always been a wendys girl and wished that they had one in Davis. :( I don't mind driving a little extra for the food though. I never have any problems going through the drive-thru and the food comes out hot and consistent. Big plus is that it's located right next to Walmart so you can do your shopping as well! read more

Stopped by on my way home as woodland no longer has a Wendy's. Drive though was not busy so ordered from the car. Staff was friendly and the food tasted amazing. Tried the chicken wraps and the crispy chicken sandwich also got the not chicken. All tasted great. Forgot some of my order but they got it for me when I went inside. The interior could use a facelift as it looks to be aged. read more

I love Wendy's Homestyle Chicken sandwich. Today, I ordered the sandwich with fries and a drink. But there was so much salt on EVERYTHING I could not finish the meal. I do not think I'll be eating here any longer. = (~ read more

Poor management, yelling at the customers and employees. I would like to take my money somewhere else! Very unclean and unfriendly staff. Poor time management everything was rushed and unorganized. Needs a lot of improvement! read more