I was Rolling around Castro Valley!!! I decided to get a Snack at Wendy's!! I parked right in front in their Private Lot!!!! I noticed the Restaurant was Brightly lit !!! I rolled in and there was a Huge line at the Register!!! They were Seriously under Staffed!! It took 30 minutes for me to get to the Cashier!! She was Stressed Out but she took my Order Correctly!! I ordered a Chocolate Frosty And a Small French FRIES!!! It took 15 Minutes to put my Order together!! The Server was Stressed Out also!!! My Frosty was only half full !!! So I Complained to the Server and she said to bad they were to busy to deal with it!!!! This is Not a Baller On A Budget Approved Establishment !!!! I keep my Pimp Hand Strong!!! #34 On the Yelp Top #50 List Of The Most Prolific Yelp Elites of 2025!!! read more

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You need more or more efficient workers. I know today is Labor Day but still, drive thru isn't popular enough to be 12 cars long. Also it shouldn't take 30 minutes to get food and the manager should be front and center if things aren't moving smoothly. It also stresses out customers which isn't good for a FAST food restaurant. read more

Wendy's - Fast Food Near Me - Castro Valley, California

I had procrastinated all early evening that I ended up at Wendy's. I haven't visited them in a long while. I got the classic burger combo with fries and chocolate frosty crème drink. Though no fault of Wendy's I found the entire meal tasteless and discard a good portion of it. Sorry, I probably made poor choices. read more

Wendy's - Classic burger combo - Fast Food Near Me - Castro Valley, California

Spicy chicken sandwich, literally 0 spicy. No complaints, chicken barely flavor or juice but was still tender. Chicken was pretty hot inside. Fuego fries, very different flavor from takis. Very limey, really spicy, but still good. Definitely the kind of seasoning you'll see in a chip 4/5 read more

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Unfortunately Olga is very unprofessional and rude to many customers along with getting outside food delivery from other establishments while on the clock I'm really disappointed with my experience my family and children love this Wendy's but unfortunately due to our treatment we won't be back for a while read more

I bought 3 different meals which included nuggets for each mean I'm. I got one sauce for each meal I asked for one more ranch and was asked to pay !! I did not have extra money I hate this type of greed from big corps .. I'll never eat Wendy's again . I promise!! read more

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I loved this place, the people were very friendly I was impressed by the speed with which they made my order and everything was going well and fresh. Good choice to eat fast food read more

This restaurant is on the larger size. We came on a Tuesday night around 8pm. The drive through line was long so we ordered inside. That was just as slow because a customers coupon was not working. We ordered the Kraby Patty meal. They ran out of pineapple frostys. We settled for chocolate. She cgave us our neal and told us they ran out of chocolate and were in the process of making more. We decided not to wait. read more

Wendy's - Fast Food Near Me - Castro Valley, California

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They have a beautiful location and was nice and clean but staff was horrible and feel ripped of since did not get what I ordered and they overcharged me and did nothing to help this the deserve a poor review in hopes they can get an honest and fair manager read more

No complaints about the Wendy's here. The app is easy to use and they offer really good deals on the app, which allow you to also use the frosty keychain. Love how you can customize the food with the app (extra lettuce, tomatoes, onions) and they practically always fulfill the order correctly, which doesn't always happen at other restaurants. Food is always tasty and freshly made to order. I prefer the food here more than the restaurant next door bc it not only has better deals, but it is far better in quality. Only had an issue once when one of the drive thru attendants wouldn't allow us to pick up more than one order, but otherwise, everything has been seamless. Sometimes the drive thru line can be long, but it goes quickly considering that everything is made to order. read more

Overall I keep returning - so that says something. Its not perfect but nothing is... The worst part is the popularity of this place. The lines can be so long. But that is a reflection of the overall value of the food. You have to understand this. When drive thru lines are long I don't go here. I drive down the road to Nations. Burgers are a little bit more expensive there and that extra dollar or two could save you a 20 minute wait. Its best to go here when there isn't some krazy lines. You can see the lines of the drive thru and even the interior lines just as you drive by. Don't drive in and park if its busy. Go elsewhere. I usually get the bargain basement $5 biggie bags. I believe their popularity is what makes my experience always a good one. The more turnover the fresher everything is. The more expensive burgers and chicken burgers I've tried. The 1/4 lb burger is very filling but the burger patty size is unique and big and doesn't get the turnover that the cheaper burgers get. The last time I went the coke wasn't working so I just got lemonade instead. They have home made ice tea too. I'm not super addicted to coke but if your addicted to the high fructose junk this might be a problem. I feel best avoiding coke and pepsi junk. In Germany nobody really drinks that regularly. Rather they take seltzer water and mix it with some 100% fruit juice. I think Americans should try this more. This location is convenient to the mega church across the way and the freeway. I wouldn't avoid this place unless there is a long line. People working here are always good to me. They are busy so don't expect them to fuss over you but I always feel respected and valued as a customer. read more

Wendy's - a rainbow over a parking lot - Fast Food Near Me - Castro Valley, California

I like Wendy's in Castro valley. The food is very good, especially their hamburgers. It's juicy, fresh and good. I always get free senior drink and frosty for keychain. read more

This Wendy's is very consistent and the perfect spot to get your app order. Service is usually great as well.

I placed a mobile order, checked in on time, and waited in the drive-thru. When I finally reached the window, I was told breakfast was over--due to their own line delays, not me. The manager, Cristina, was extremely rude, dismissive, and unapologetic. She cut me off, refused to provide a refund, and told me to "contact the app." This shows a complete lack of professionalism, accountability, and respect for customers. read more

It had been a while since I last visited Wendy's, but my friends and I decided to stop by and pick up the $5 Biggie Bag Meal. The $5 Biggie Bag Meal is a new deal being offered at this time. The meal consists of a crispy chicken sandwich, 10 PC spicy or crispy nuggets, small fries, and a small drink. The restaurant wasn't open for walk-ins so we proceeded to the drive-through line. This line wrapped around the corner and into the street. We waited about 10 minutes before we could place our order, but the service was friendly and our orders were made right. I asked for extra sauce (ranch and honey mustard) and wasn't charged extra for them, but to my surprise, the ranch sauce packet was punctured and the honey mustard sauce packet had some unrelated food on it (ew!). Despite those things, the food still satisfied our hunger. What's nice about this location is that it's right off of the 580 freeway; you can easily get back on the freeway as there are ramps in both directions nearby. Overall this is one of the nicer Wendy's I've been to in the East Bay. read more

My wife just told me that this one is closed and cleaned out! And there's a fence around it. Can any locals confirm and why?

This restaurant has little to no customer service along with the speed of getting your food out. I cannot believe they consider this fast food, they make you wait so very long and it's so inconvenient in the drive-through to sit there and wait as long as you do. I don't even feel like they care, to let you know anything or to keep you informed about your order. I'm so annoyed with this restaurant and wish management would do a better job to make sure they have accuracy and speed through their drive-through and in their restaurant. read more

Came here at 11pm with some friends and were greeted with the best fast food service I've ever had. Workers were very friendly, the food was great and came out quick. Very fresh for late night. Will definitely come back again. Quite the delightful experience. Special thanks to workers Bryan and Marilyn. Rate read more

Wendy's - Big Bacon Cheddar Cheeseburger Combo - Fast Food Near Me - Castro Valley, California

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I love this location but I got a salad I normally get when I stock up the points to get it. And bam the blue cheese in it is so nasty and I tell u I buy this salad often and 1st time I get the cheese this bad. So I called at 11:30pm we just got our order less then 30 min ago. To tell the person so I even talked to them in Spanish to avoid any language barrier. I didn't say it was expired I said it went bad can be when left outside or exposed to the sun. I buy blue cheese but I never had this nasty super bitter rotten flavor ever. But I just wanted to tell her 1st call she hangs up on me. Then I wait call back explain she goes off saying no all out product is not expired we rotate every few days. Omg I said the one I got is bad. Can happen when it's mishandled. So I get treated like an lying about it so what u want she says a refund or a exchange I just wanted to tell u this and I don't want to deal with u anymore since u don't have the customer service tone and got argumentative just when I was informing you what to do. I will post pics to show how much I had to go through the salad to remove all the blue cheese. It used to be put on the side and I would put it on crackers or on the apple slices or even on dark chocolate after the salad. But never had it this nasty bitter I mean worse sour bitter taste I ever had. And trust me this is our go to place and am risking getting bad service from now on to posting this review. When people call it's not to crank call. I took my time to tell u what happen to my order and in a calm manner. But to raise ur tone and put up a defense am not the health inspector here just well was a faithful customer and how will not order this salad and might have to make a new account since I know how Latin women can be when they get mad at someone. And am Latino too. Sad just was explaining I got a bad batch that's all. I was going to ask for an another one since we can make it to get another but when someone gets so defensive on a simple concern. When people order a treat a dish they often get we can tell when something is bad or off flavor. No reason for any customer service personal to get mad or defensive at all. I at the end said I am going to hang up since all I wanted was to tell u and come get a replacement but now I am better off not dealing with u since ur defensive on a simple comment about my regular salad I always get as a treat. Remember ur an employee u can't control everything and it's not u loss of a customer had an issue with a product that tasted bad or off. Just lesson and I wasn't even mean I even spoke in Spanish to her yet you can tell the tone they use after it during the interaction. My care giver even wanted to go exchange it for me or buy another one I said am I am good can't believe this act this way. read more

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I just love Wendy's bacon burger, junior or otherwise. I miss having a Wendy's where I live, so if I get the opportunity to hit this location up, I'm doing it, even if it means another hour of driving, I'm stopping here. The staff is always friendly, but some of the customers are less than well behaved; loud, obnoxious people can ruin a fast food meal in a heart beat. I'm just there trying to eat, and they had to spank their kid and change the diaper at the table two away from where we were seated. What can you do? Yelp!! Ha!!! read more

Wendy's - Fast Food Near Me - Castro Valley, California

Been to this location a few times. Drive thru lines can be long sometimes. I had no idea they had a breakfast menu. (I know- I have no idea where I've been hiding). I have to say their breakfast menu is pretty good. My son suggested we go for breakfast. We tried the maple chicken bacon meal. Along comes with potato wedges, and drink. It might be my go to spot for a quick breakfast. One day we decided to go inside the restaurant to place an order as the line was long. There was no line inside. We noticed that the cashier and manager didn't have their mask on. Some of the other employees were wearing them. read more

Stopped at Trader Joe's before coming here. I'd just bought my week's worth of eggs, avocados, chicken sausage, cheese, and sprouted bread. Back to the smart nutrition. So what the hell! Dined in for the Biggie Bag. A smallish double bacon cheeseburger, fries, and nuggets for $5! Delicious! Add a Fanta Strawberry Zero. Onwards to healthy food this week! read more

It's a good Wendy. Fries are crispy, dining room and restroom are clean, and staffs are competent. That's all you can ask for a fast food joint! read more

Great service but fries were Horrible! Some were crispy and some uncooked. Taste like they've soaking in oil all day. True to calling several times but no answer so only thing left was to give a bad review. read more

The little sassy guy that works the drive thru Saturday night that thinks he's a diva needs to quit. Dude managed to mess up my order like 3 times and it was a MOBILE ORDER. How do you screw up an order so bad when the computer did all the work. Credit to the staff that was trying but y'all destined to fail with this princess running the show read more

What the heck happen to this location?! Over the past couple weeks service as well as quality has declined so much. They went from attentive and great food and customer service to horrible service and terrible food. Burned or underdone patties hard cold uncooked potato (they literally seved me a potato that they didn't even attempt to cook at all) nuggets cold and really hard why ask for sauce if you're not going to get it . And the past two times my burger that I get every single time isn't in there so I pay for something I don't get. The night crew is all new people and totally trash look at this raw burger they sold me for my hubby its inedible read more

Wendy's - Dave's double one raw patty one burnt rock hard...inedible - Fast Food Near Me - Castro Valley, California

They didn't even notice that they forgot to add bacon before closing the lid? Got home and was pretty annoyed. It looks a mess. read more

Wendy's - Pub Fries - Fast Food Near Me - Castro Valley, California

Be sure to check your food order before leaving the place!!! I ordered a 4 for $4 meal with a junior bacon cheeseburger and received a cold hamburger. I didn't know until a bit later. While I was waiting in line to order, a few customer complained that they were missing items from their food order. I should have known...Not a good experience this time. read more

Wendy's - Should be a junior bacon cheeseburger - Fast Food Near Me - Castro Valley, California

Their fries suck! Short while ago, they were the best in the valley. Crispy hot and delicious. The fries I had three days ago were cold, Old, dry, and disgusting. The only good thing about this meal was the berry Frosty, which was great. I'll be going elsewhere for my fast food fix from now on. read more

I'm impressed by the hot, fresh food I had delivered by grub hub. I tend to forget about Wendy's tried it the other night and it was good. The food was delicious and hot. I'll definitely get again. I think too many places might try a little harder now, that's a good thing. Thank you to the staff at the Castro Valley location read more

I go to Wendy's a lot ( not proud of it ) but this visit was the worst . 12/7/22 at 4pm was over charged she corrected it . I tried to get coke wouldn't work she tried several times cleaned button, it poured yeah , tasted poorly flavored water , I totthis young lady it tasted terrible she said it coke &,))&$,() no you don't understand I can't drink this , ok she said . Walked away . Any way I took my food and left no drink, it's not over my order was messed up . I hat to complain so just left I won't return here again thanks read more

Wendy's - Fast Food Near Me - Castro Valley, California

Lunch time rush the food was all warm and delicious, great price still one of the last fast food places there affordable. The amazing African American woman working at the window was so cheerful and made my day better from our short interaction. 10/10 customer service! Wanted to give her a shout out. She deserves it! read more

Okay, so I know Wendy's is always hella busy, I don't care, but to wait in line for 52 minutes, children starving, this is all they want. They have a new guy training HE IS THE SWEETEST, THE GENTLEMAN with the CURLY BLONDE hair, and the "manager" I'm assuming because he's "somewhat" presenting himself as one, are joking around and asking the new gentleman "if he was serious" that our order was messed up. Obviously if someone is training, you don't leave them alone until they're comfortable doing something or know the material 100%, so yes curly sue, he was serious, rather than joking around the whole 8 minutes I sat at the window watching you continuously pulling your pants up, scratching your nose and grabbing my Order, maybe you should have worked on getting our orders out correctly and maybe take a food service training online while you're at it. Thank you for nothing. read more

Overall, restaurant is good. But recently the chocolate frostys are sub-par. Like they found the Jack-in-the-Box recipe from the 90's. Get the old recipe back. Craftsmanship in the USA seems to be a thing of the past. read more

I always go to this Wendy's for a while now and ALWAYS ask if I can have ranch dressing but always end up with the other one. Today I didn't ask and got a nice surprise!! Very satisfying with my meal tonight. Thank you read more

Wendy's - Salad - Fast Food Near Me - Castro Valley, California

Do you want fries with your salt?! Seriously adding hella salt to fries. Customer can add it but we can't remove it. FDA will start cracking down on this soon. Killing us slowly with sodium. read more

It seems to matter when you go here. I almost feel weird giving this location 4 stars (a number of reviewers have received bad customer service, and the Spicy Chicken Sandwich might be an item to avoid). My wife and I, however, had a good experience on Saturday. We entered at about 1:40. There wasn't much of a line, and so I was able to order after a few minutes (I was slightly annoyed when the customer ahead of us delayed things- they were a bit chatty and slow to clear out). Our cashier was friendly and on top of things. I think our order was ready after 2 minutes. I was pleasantly surprised (we might have been waiting longer at the San Lorenzo location). Great hours: Daily from 10 a.m.-1 a.m. There's free Wi-Fi here. Coca-Cola Freestyle: There's only room for 1 machine (the San Lorenzo location has 2). I had to time things well (the restaurant was fairly full). Grape Mello Yello isn't available, and so I tried Orange Mello Yello. It's pretty good. If possible, another trash can should be added. The condiment area is solid. A man sitting near us killed a lot of time after he ate. He sometimes had an orgasmic look on his face. Whatever he was listening to on his headphones gave him some pleasure (he basically took a nap after he was spent). The restaurant was nice and clean. You have to ask for the key if you want to use the restroom. The parking lot is small, but sufficient. Note: All prices include tax. Medium Drink: $2.39. This is a deal given how big the cups are (when I go to Wendy's, I always take advantage of things anyway by getting some refills). https://www.yelp.com/biz_photos/wendys-castro-valley?select=R2AXx5rT1lfhWeWY4dJbwA: Crispy Chicken Sandwich ($1.52): 8/10. It was nicely cooked and tasty. I also received a decent amount of mayo. https://www.yelp.com/biz_photos/wendys-castro-valley?select=oOUTELmopeX9LdMAGSJF8g: Jr. Bacon Cheeseburger ($2.17): 7.5/10. They're a little overpriced here. Anyway, the patty and American cheese were good. The applewood smoked bacon was fine in terms of taste, but the strips were small and a little too fatty. Medium Vanilla Frosty ($1.96): 8/10. My wife had us go here because she wanted one. A Small would have sufficed, but my wife trudged on like a soldier and finished her Frosty. This location could be bigger (the seating capacity is only about 40). That, however, is one of the few negative things that I can say. https://www.youtube.com/watch?v=THnabGK7mPs read more

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What happened to this branch ...!!? I I had 2 options . Wait 30 mins to eat at home or buy myself a burger . Well I picked the wrong option . After waiting 16mins in drive thru I got a cold burger from bun to pattie, unmelted/cold cheese . Precooked dry/cold meat patties .. This one deserves to ask Yelp to start allowing Zero stars. Definitely never going back again . AM-PM burgers are 10262999178 better that today's .. read more

The cashier was super slow and the place was dirty. There was a large puddle i front of the only cash register. They were told repeatedly but nobody cleaned it up. It took way too long and the food was cold. I ordered a baked potato with sour cream. It was cold and there was no sour cream provided. Will not be going back. read more

Wendy's - a dirty floor in a restaurant - Fast Food Near Me - Castro Valley, California

Had not been here in awhile....always had the grilled chicken sandwich..which i found out they no longer offer.. they now have a rolled chicken burrito ---which i ordered. I do not recommend ... worst ever - mainly lettuce in cold tortilla & no seasoning..UGGGG read more