3rd time I have had missing meal from my order. Will have to check bag everytime i go from now on. Wont be going back for a while

4 people working. Joking playing grab ass! Stood there 5 minutes and was told be right there. Finally walked out! Owner is losing money and should fire all of them that were working at 6:30pm on Friday the 2nd of May!!!! read more

Disgusting food. My baked potato was rotten, smelly and brown in the inside. They need to do better. read more

Wendy's - Smelly rotten baked potato - Fast Food Near Me - Cartersville, Georgia

I really enjoyed my experience at this Wendys. We passed through the drive-thru with a big order, and it was still ready very quickly! I had a chicken sandwich, and there was an obnoxious amount of mayo, but overall it was good. read more

Wendy's - Mayo on my Chicken Sandwich - Fast Food Near Me - Cartersville, Georgia

Got in line at the drive thru at 9:30pm. Hours show it's open till midnight. We waited for 5 min and tried to get someone on the speaker. A worker came out to throw boxes in the dumpster and threw up his arms and made an X, I guess signaling that they were closed. All lights and signs were on. read more

By the grace of God, I've been dealt with an angel, and her name is Wendy's. I've been hurt by other Wendy's but she's treated me nice and always made sure I'm doing well, financially and emotionally. I've never had someone care or give me the attention I've needed. they've paid for my food and also never messed up an order. Thank you. read more

5 star because of the atmosphere. We're road tripping and needed to pull off and stumbled into here... Am I in the lounge of a chic hip hotel? No! I'm at a Wendy's in rural Georgia!!! Nicest Wendy's EVER!!! Wow!!! Parking lot is packed and I understand why! Smiles on staff. Food as good as Wendy's gets. Lounge chairs, faux wall fireplace, flat screens, designer lighting... this must be a testing model. If they build new restaurants like this, Wendy's may take over the top 2! Wow, still in shock. Ps- bathrooms are average. Not bad/ not great. Please thumb up/comment if you liked this review and I would count it a privilege if you chose to follow me as I review places I travel and visit. Thank you for taking the time to read! ~mp read more

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So apparently this used to be a really nasty Wendy's, but they literally must have just reopened because this is now the nicest, fanciest, most hospitable Wendy's I have ever been to. Like, so nice I felt compelled to write a review for a fast food location. That's pretty serious. There is free wifi, lots of plugs and comfy seating, and one of those fancy pants soda machines where you can make weird drinks like vanilla ginger ale (it was actually pretty good). The service was fantastic, the ladies behind the counter were very welcoming and accommodating. She even ran over to the cooks to make sure they understood my special requests. And when our food was ready, she brought it out to our table. For the record: the restrooms were spotless! read more

Wendy's - A panoramic view of the nicest Wendy's in the history of Wendy's. - Fast Food Near Me - Cartersville, Georgia

I stopped here while traveling. The decor has been updated to the latest Wendy's look with a fake fireplace. Just your usual Wendy's and honestly I have nothing to share besides it's Wendy's and I spent maybe 10 minutes inside. read more

This was the worst Wendy's I've been to. We waited 20 minutes in the drive through with only 2 cars ahead of us. Every single sandwich we ordered was cold. Refrigerator cold. Slow service and cold food... It was horrible. A total waste of time & money. read more

Ok so we're on the road and just stopped here.... UGH! Can you say DIRTY!?!? From the bathroom to the lobby, and they were NOT busy. Come on people, act like you care where you work - take a look around you and clean during downtime. AND make sure everything functions or is filled. It's not rocket science! It only gets two stars vs one because the fries were fresh. Other than that, thumbs down - wait a couple more exits before stopping. SMH read more

Really good burgers. A fireplace! New facility with cooler furniture & colors. Nice staff. Clean bathrooms. Plenty of parking. A little hard to drive out of the parking lot because of the traffic & steep grade onto the street. read more

Wendy's - The only fast food restaurant with a fireplace - Fast Food Near Me - Cartersville, Georgia

This Wendy's used to be much better! Today we sat in the drive thru for at least 15 min, which we didn't mind because it's lunch time. However, when we got to the window and started placing our order the lady didn't hear what we were trying to order, which again is fine bc we're right next to the highway. So my husband asked for a triple number 1 and she said single number 1. My husband spoke a little louder and slower so she could better hear him, and out of nowhere this man comes on the intercom telling us " you don't need to get snippy!" Shocked that someone just yelled at us we just decided to leave!! He wasn't even the one taking our order and we weren't being rude!! read more

Horrible. Cold burgers asked for a fresh one still served a cold one. Hopefully I won't get food poisoning. Do not waste your time here. Drive thru only is open. Poor customer service. I mean is bad. Avoid at all cost. The health dept needs to inspect their quality control. They have to have violations. Nasty. I wish I didn't even have to choose one star. It's that bad. read more

Employees would rather talk to their friends than wait on customers. Hope I get to eat tonight.

Horrible customer service! I do Uber and the line for this restaurant was forever long. All doors were locked. I called and asked if I could come in to grab the Uber order and the lady said "no, dining room is closed!" I said "yes I understand no one can dine in but I can't pick up an Uber order? Instead I have to sit in this line?" She rudely said "dining room is closed!" No need for the attitude. Unfortunately I had to cancel this order after sitting in drive thru for 20 mins and it didn't move at all! i lost time and money! read more

Had a chicken sandwich and a salad, sandwich was made right and was hot, chicken salad was fresh, order drive trough, don't see why the 2.5 rating I thought they did a good job! read more

The food was great but we were given no sauces. I will say I was frustrating that we could not go inside the restaurant after 8:00pm. But overall it was fine. read more

Took a bite out of my burger and there was a cockroach inside of It. I was Disgusted to the max! I am now terrified of eating wendy's

Remodeled and very clean looking. Wasn't too hungry to start with, but the fresh looking store convinced me into having brunch. Food was just as expected. Wish they had more receptacles for the wired generation. read more

Went there tonight. Went through the drive thru. They left out a sandwich had to go back to the store. They knew they left out the sandwich. Tried to contact Wendys and since they did not give me a receipt there wss no way to advise corporate. Make sure you get a receipt you might need it read more

Worst Wendy's I have ever been in. Slow service. Had to wait 15 minutes just to place order. Another 10 to receive it. Long line for the one stall bathroom. Food was okay, but an overall frustrating experience. read more

Ordered a 2 meals, got served the completely wrong thing. Only one meal and some other burger. The fries were cold and were told to pull up and wait. 20 minutes later we go back and the cashier is on her phone and says it should only take a minute. Would really like to get what I paid for thanks. Get off your phone. read more

Dump! Nasty workers with long hair and no hairnets, rude employees that can't get an order correct. I have low expectations for most fast food places, but this location is just the worst. Our food was not only wrong, but clearly old. Pretty sure the bacon was hours upon hours old and was hard as a rock. The employees and management clearly aren't interested in customer service, food quality, or cleanliness. When I had to go back into the restaurant because our order was wrong the trash cans were piled so high that people had strategically stacked trays of their food on top of it because they could not get their trash in. read more

Terrible. Waited at the drive thru for five minutes just to give them my order which the screwed up and the food was cold. Never going back here. read more

Stopped in during a road trip with three kids in tow. The wait was insane! We were in line for 15 minutes because they were severely understaffed. Tables and bathrooms were dirty. Frosty machine was broken. Huge spills on the floor right by the pop machines, and instead of cleaning them up, employee just put up a Wet Floor sign. While this is a newly renovated Wendy's, it's clearly being mismanaged. read more

Best Wendy's I've been to. I placed my order and before I had even finished filling up my drinks my order was ready. Very fast and great fresh food. read more

This Wendy's gets an extra star for clean bathrooms. Other than that, the restaurant didn't get our order right, did a terrible job assembling the order, and only got a 90 on cleanliness. read more

Worst service and worst food ever!!!. We arrived 3 hours before they closed ordered ilat the window. Paid for our order to be told to move up and wait for them to bring our order. We waited 15 minutes for them to come out and tell us they had dumped the tea and we needed to order a differant drink which we did. They finally brought our order 10 minutes after that which at this time was 25 minutes later. We had to go back through the window because they forgot the LARGE chili. We finally got home to realize they gave us a small chili. I called to complain and she said she would give is another chili. When I told her I was not driving up there again at night she told me she couldn't do anything and to call back tomorrow. I told her at this point I wanted a refund and she said no and thst she would leave a note for the manager. Seriously ticked off right now. They had all the lights off on the signs and acted mad thst we were there at the window at 10:30.... read more