Wow, just look at my photo of Wendy's Chili and admit you want some. Came through the drive thru and grabbed 2 large bowls of chili for diner. Greeted by amazing a friendly staff member for my order. Another window handed me a bag and off I went. 20 minutes later I opened my bag added some crackers and devoured the best chili you can ever imagine. I know what you're thinking but it's very tasty and loaded with beans & meat for my pleasure... Cost is under $4 so you're not gonna break the bank on your dinner.. Can't wait for another bowl sometime in the near future... read more

Wendy's - a bowl of chili and beans - Fast Food Near Me - Burien, Washington

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It's really hit or miss at this location. But tonight was a big miss. The fries cold. The service person was annoyed we were in the drive through ordering. Got my order 100 percent wrong!!! read more

Wendy's - Wendy's can't ever get it right or the staff is angry i would like my burger without certain items. Either way here's the proof! - Fast Food Near Me - Burien, Washington

When choosing a Wendy's they are pretty consistent with quality. What sets them apart is the customer service you experience when you enter a drive thru. Most of the time, or at least every time I can remember, they have been great. Not only am I leaving with a good meal, but a friendly encounter that is professional. My recommendations is the baconator if you are looking for a beefy burger. They also feature an assortments of lemonades you can't go wrong with. read more

My bf and I came here for a quick bite everything was okay till it wasn't there was a fucking finger nail in his burger absolutely disgusting read more

Wendy's - Finger nail in Dave's Double - Fast Food Near Me - Burien, Washington

Again with those desert fry buns? Every other Wendy's has fresh and enjoyable fast food. As for example the one in federal way. But my local one ( Burien) seems to be using day old ( week old?) Burger buns. What's up with this? Manager won't check in product quality? I've spent a good portion of my adult life working the fast, convinent food business. In my days? When in doubt,throw it out. This local Wendy's ( Burien) needs to double check their rotation stock, order freshness days and get their buns in order. read more

Wendy's - Three day old bun? - Fast Food Near Me - Burien, Washington

Thank you Wendy's! Thank you for reminding me why I stopped eating your food, or fast food period! Not everyone who comes through drive thru late night are coming from a bar, some are coming from work! I visited around 0030 and ordered a baconator meal and a junior cheeseburger. When I got home it was just a horrible flashback of the inadequacy of the past! The junior cheeseburger was literally cool to the touch as was the meat! The baconator wasn't fresh at all, it was nuked! When you serve a burger the bottom bun shouldn't burn the customer's fingers! Oh and the condiments, like the ketchup and mustard shouldn't burn the customer's tongue! Egregious, Epic, pathetic, embarrassing FAIL!!! From now on, if it's not made at home, it's Southern Grill or the Little Chicken Burger! Those are the only 2 places I'm willing to spend $20 for a meal! My biggest question is: why'd you take so long to deliver 1 cold cheeseburger and 1 over microwaved burger?! I guess if you don't specify that you want your food 'made fresh' and not nuked, you get garbage! read more

The the famous voice of Matthew Brandis of this Wendy's in Burien WA is now just a recording at the start of ever order. It's so disheartening that after hello welcome to Wendy's there's no Matthew, you're pissing people off - stop it! Get Matthew back here and stop using his recorded voice, it's so misleading! I bet Dave would be turning over in his grave to hear you're faking out customers. read more

I love Burien Wendy's. Employees are always friendly and helpful. The food is great (better then McDonald or Burger King) and you don't have to fool around with a kiosk. Managers are quick to correct any order errors. The store is always clean and well organized. And their advertised specials are really special. I love Wendy's. read more

Tue 9-5-23 The burgers and fries were hot. fresh and delicious! The lady taking my order was very nice and helpful. I dined in and it was a very pleasant and clean atmosphere. The strawberry frostie is awesome! read more

The best customer service!! I'm not sure what the gentleman's name was but he really made our day. read more

Wendy's - 6 PC. Spicy Chicken Nuggets - Fast Food Near Me - Burien, Washington

Getting in and out is inconvenient and my order was wrong today but I got to try something different. The breakfast menu is amazing and definitely could put McDonald's out of business. Service is friendly and fast. I would definitely say go to Wendy's read more

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Every single time my partner and I have visited this Wendy's location through the drive through we can't help but remark about what genuinely OUTSTANDING service they give! There's a gentlemen who works there (haven't caught his name but he has manager energy) who is super friendly and welcoming and always says it's nice to see us. It's pretty typical to go through a drive through and have at least one thing messed up or missing but that never happens here. They are a well-oiled machine and can bust through a long line quickly and precisely. But the most important reason why this Wendy's is so fantastic is 100% the customer service. They are so kind, and friendly, and polite-- we always drive away smiling and enjoying our delicious fries!! Thanks Wendy's!!! read more

Wendy's - Ghost Pepper Fries - Fast Food Near Me - Burien, Washington

This is just disgusting. Hair in my food and they have the nerves to say it's mine. I will not be returning and what sucks is I really like the guy in the drive thru he is respectful nice and friendly but the cooks need hair nets or something -,- read more

Wendy's - I got the Pretzel Bacon Pub Chicken and I found hair literally threw the sandwich out waste of money!! - Fast Food Near Me - Burien, Washington

This place was god-awful man the only thing that was okay was the lemonade and fries. the burgers were like cold and overdone and had zero flavor. so unless you're really hungry I guess you get a drink & fries it's really hard to screw that one up. but I wouldn't mess with a burger maybe u can get some chicken nuggets. I don't think there the greatest in the world but you can choke them down. I don't know what took him so long to bring get the food out too it was very cold. so I know they didn't just make it so the service was horrible. yeah the Ambiance was a fast food restaurant so we're not going to sweat that one you know they don't play Bach or Beethoven in there. Not even Chopin? read more

I was excited to try the new bourbon burger so I walked down to this location and found out they won't let you inside to place an order to go. Without a car makes it kind of difficult. Not sure why they made the decision losing out on customers but oh well. read more

Great inexpensive breakfast menu if you need a quick bite on the go in the morning. How many fast food restaurants offer biscuits and gravy! Also they have non pork options as my family doesn't eat pork so that was a plus! read more

I really had a craving for a spicy chicken sandwich and I got this dry, burnt, shriveled excuse of a chicken patty. Smh Wendy's you gotta do better. read more

Wendy's - Spicy Chicken Sandwich - Fast Food Near Me - Burien, Washington

If I could give zero stars I definitely would. Service was poor and tasteless. There's no point in pre-paying a pick up order online if you still have to wait in the wild line. Coworkers know very little information and managers seem to know even less. Will not be coming back here or I suggest only coming in the morning as they are professional and know how to do a simple Job well read more

I love Wendy's but the customer service has gone down a lot, I come to the burien location (which is not the closest to my house) only because they always get my orders right, a lot better than the other locations, AND ESPECIALLY MATT the drive through cashier, he's polite, ALWAYS POSITIVE and just the friendliest person!! We need more people like him in customer service!! Matt keep up the good work, and thank you for always being kind!! read more

rude customer service, except when mathew works of course. i hate to say this, but its the women here i have issues with. Myself and another customer came to the door to deal with an issue and she was the rudest , most dismissive , "customer service" worker ever. i get they have alot of customers and things to deal with, but myself and the other woman were both very polite and were treated like we were bothering them. RUDE! and no reaskn for it. read more

If you go to this Wendy's make sure you check your order before driving away. I have upon multiple times been given the wrong food and or charged for food that was not in the bags. You shouldn't have to check your orders Someone should be confirming bag contents before just shoving them out the window Wendy's used to be better quality The burger was dry and over cooked And missing a patty ordered double got single read more

My family and I don't generally do much fast food but when we do we come to Wendy's as the burgers are excellent for the price and the kid's meals, least right now have cool interactive art games and generally we find the toys provided thoughtful and engaging for our child. So that being said I'd probably wouldn't take the time to give a review for a fast food chain but Matthew, the gentleman taking orders in the drive thru, is truly amazing. You barely spend time talking with him but he just brings kindness and joy to every interaction. I'm very happy to see that recognized so often on here. Thanks Matt you really made my day and much peace,love, and happiness to you as well! read more

Always great food no matter what I get either breakfast or lunch even there salads are really good. The only thing that I have negative is that the app works for me four out of 10 times when I order breakfast it'll tell me lunch is not available let's try breakfast I won't put my order through. But they're biscuits and gravy is one of the best breakfast items I have. read more

I have to give props to the guy who works the drive thru at the Burien Wendy's. I do not know his name but if you ever go here, you will know who I'm talking about. He's always cheerful, but not in an annoying way, and he's always talkative and happy to see you. Most, not all, but most fast food workers sometimes aren't the friendliest folks and I had to give him the recognition he deserves. It's refreshing to see someone enjoy their job and he always puts a smile on my face. Cheerful Wendy's drive thru man, you're on your way to becoming a Burien legend. read more

Placed an order thru Ubereat. The whole order was missing. Called the restaurant and no one answer. It is very upsetting. Waited for a very long time for the foods and what I get is minor item read more

Fast food is fast food but I wanted to write a review of Matt, the drive thru cashier. I don't visit this place often (only been twice) but Matt is friendly and leaves a great impression. He is personable and makes each person feel special. Great job, keep it up! As far as the food goes ... again, fast food is fast food. It's about as good as i would expect it should be. Nice and hot, crunchy lettuce in the burgers and the tomatoes looked fresh. read more

LOL I feel silly even writing a review here but the customer service is just always on. point. I only eat fast food when I'm in dyer need and it's usually on random Sunday's when I'm at work. The man Matthew at the window is always thee sweetest person, I've never had customer service through a drive thru window that's this good. He is always pleasant and seems super sincere when he says "Happy Sunday! It's good to see you!" I love that. Everyone else has been kind too... such a weird thing to comment on bc you'd think it would be typical to see good service at a service location. But I'm glad there's still some good, honest friendly people in the Service industry! read more

I love the Burien Wendy's, but the dining room has been closed for the last 2 weeks with nothing on the door about when it might reopen. I prefer to go in rather than the drive thru, so I have been driving to one further away. read more

Service is usually very fast and that is awesome because that means most of the time you aren't stuck waiting in a long line for more than 30 min where you would at other places. The baconator is the BEST burger out there no lie, and the food here is always nice and hot. Favorite Wendy's in the area love this place read more

Matthew, the guy working the drive-thru window, is literally the nicest person we've ever interacted with at a restaurant. He is unfailingly nice and always friendly and helpful. That's it, that's the review. The food is exactly what you'd expect but it's Matthew that makes the place great. read more

Went this evening to Wendy's to get Dave's single burger buy one get one free with a coupon, small fries and 2 cookies! Great disappointment. Fries were anything else than crispy and cold! Burgers were cold, even I had less than a mile to get home! The best part have been the cookies! They will not see me in the next year or two! Burger King and McDonald's are much, much better! read more

I stood there today for over 5 minutes at the counter and not acknowledged. Then, someone saw me, a young woman with glasses, and said, "Hi" and then just kept on going and not helping me. Then someone came up to the register and said, "Hello, can I help you?" so I started to order and then she rudely and abruptly cut me off and said, "Oh, no, I can't ring you up." This place is a joke. NOTICE NOBODY WEARS NAME TAGS LIKE MANY PLACES IN BURIEN...FOR A REASON...THEIR SERVICE SUCKS!! So, then finally a woman came up and asked to take my order and I told her where to go and left. read more

Wendy's is so weird. They have high-quality beef but their fries taste like crap. They're always too salty. But I digress, I've been coming here because the apple pecan chicken salad is really good. I also really like their unsweetened iced tea. Here's a tip- the value iced tea is only a dollar and it's refillable! Sometimes, some of the patrons can be trying, but there's nothing Wendy's can do about that. Example- the lady in front of us last time that was highly offended the guy didn't automatically offer her something free or discounted because she was a senior. She must've never worked a food service job because if she had, she'd know that offering a senior discount to someone usually means to the person "you look old." On the subject of senior discounts- there isn't one here- but you do get a free drink. The seats are nice and slightly uncomfortable, just the way fast food restaurants like 'em. My hot husband enjoys the spicy chicken sandwich and thinks it tastes reasonably good, considering the amount of calories it has in it (he's a dietician). My creepy, former boss at Godfather's (now Round Table) used to sit in this Wendy's and watch us after his shift was over. So, if creepy's your thing and you are interested in one of the Round Table employees, there's a window seat with your name on it. All in all, you can't lose with a salad (sans dressing) and an unsweetened iced tea. read more

Fast, friendly and delicious. Just as to be expected from a Wendy's. Some locations you never know what to expect with chains but this one always hits the nail on the head. Accuracy is a big deal at the drive through and I've never gotten an incorrect order here. Never gotten the feeling that the workers are stoned or don't want to be there. Always a good smile and good square patty burgers. Thanks guys! Good work. read more

Food is good, service is quick. I just wanted to highlight and appreciate white dude who sometimes works the drive thru. His service is 11/10. Always super polite, respectful, and kind. Literally, if youre having a shit day, he will brighten it up. His positivity and attitude is the best Ive experienced anywhere. Thank you for being you! read more

I was on my 30 min. lunch from work, which is right down the street, less than a mile away. I had been wanting a Wendy's burger, the Wendy's burgere that you bite into and the lettuce crunches in your mouth and brings a smile to your face, for a couple days now and to my surprise I found this winner of a Wendy's. I walked in and there was a line of 5 people ahead of me. (I should've turned away right then). Well in between those people the cashier would disappear for about 2 minutes at a time and it's not like he was helpling cook, or with the drive-thru, or getting things for a meal because I counted 8 people behind the counter doing those things! So I don't know what he was doing...but it took me almost 15 mins to get my order in. When I got it in I was relieved and pretty excited to eat my Wendy's Cheeseburger with only lettuce and condiments on it. When i recieved my burger 3 mins later, I took it and swiftly walked back to my car so I could take it back to work and it. Well, well, well... my burger was cold, my lettice was a soggy mess of one piece, and it did not bring a smile to my face. Along with the worst fries I've ever had! They were a soggy mess as well...not even ketchup could save them. Needless to say I was extremely disappointed with this particular Wendy's. That was the first adn last trip to this Burien Wendy's I will have. sincerely, unsatisfied and late back to work customer. read more

ive never written a review before of felt the need to. but the big man at the window is the nicest person ive ever met at a restaurant. id drive out of my way to come to this wendys read more

Ok, 2 years later and Matthew (that is for sure his name, I finally got a good look at his name tag!) is still at the drive through window and always provides the best service. He's seriously the friendliest customer service person I've ever encountered and I just want to give him another shoutout for being awesome. I hope a manager will see this and reward him for a job well done :) keep being awesome Matthew! read more

Yucky burger and fry ewww yucky poop. So gross made me diarrhea all over the place! Never eating this diarrhea burger again

Every time my family and I visit this Wendy's drive-thru we usually get Matthew at the window/intercom. He is flat-out an All-Star!! Extremely friendly, very accurate in our orders (in fact he seems to always remember us and our ordering habits) and genuinely seems to love his job. In addition, the food at this location has always been top notch. Burgers always perfect, good fries and chili, and of course, the Frosty's come out of their magical machine just right. Dan H. read more