I had a WONDERFUL experience at Wendy's with my stylist Lila. All of the stylists were so helpful and accommodating with my different requests and questions. They have a beautiful selection with GREAT price points. I found the dress of my dreams way under my budget. Would highly recommend Wendy's for any brides to be!!! read more

Had an amazing experience with Wendy's Bridal. Kathleen was so helpful and nice!! 10/10 recommend!

Today I found my wedding dress here. The staff specifically Lila and Lil were so sweet supportive and helpful. The experience was one of a kind and much appreciated. Thank you for assisting me in such a special day. read more

Outstanding experience. Truly couldn't have been better! Even their pre-visit consultation call impressed me and made me very excited for my appointment. They made me feel special from the moment I walked in the door and had a great selection of dresses to choose from. And last but not least, our attendant, CLARE, was exceptional. She was patient, kind and made me feel like I was really being heard. I did end up saying Yes to the Dress so it was an amazing visit overall. Highly recommend to any friends and family! read more

Wendy's Bridal Columbus - Bridal Near Me - Dublin, Ohio

I had the best experience with finding the dress at Wendys Bridal. I had the pleasure of working with both Lil and Magdalena and both of them were so helpful and provided me with a great experience! 10/10 recommend getting your dress at Wendy's Bridal! read more

I had a FANTASTIC experience!! I clearly outlined my expectations, including what I was looking for and how much I was willing to spend, and they listened and respected that! I had the stylist's full attention, and they were so helpful when trying the dresses on. I didn't feel pressured to buy or make a decision on the spot, and I appreciate that type of customer service. I ended up finding my dream dress and couldn't be more pleased. Love. Love. Love. read more

A vast majority of items here are special order, and often need to be made months in advance.......and be prepared for a high price tag. The ladies working here are super nice though. read more

I had the best experience here with the most lovely women taking care of me and the people I brought with me to my appointment. They listened and explained things well and helped me feel confident in my dream dress for my wedding day! They went through options with me and made sure I checked all the boxes I had it was worth every penny spent! read more

We scheduled a same day appointment and had a great experience The team was patient and helpful in distinguishing what I liked and didn't like about different styles. Would highly recommend for a wide selection of reasonably priced dresses. read more

Had the best time at Wendy's bridal!! Clare was an amazing stylist, really listened to what I wanted. The selection was amazing! I even say "yes" to my dress here!! read more

I had an amazing experience at Wendy's! Karimsa was awesome and so helpful! She was very patient and so attentive.

I loved loved loved my appointment at Wendy's Bridal cbus! It was my very first wedding dress try-on appointment and I actually ended up getting the first dress I tried on. Everyone was super welcoming and helped me feel comfortable immediately. My family & MOH also had a great time and felt taken care of. Magdalena (my stylist) was incredibly helpful and made the entire experience so positive. She pulled dresses based on the style I expressed that I wanted and she absolutely nailed it! She also showed genuine care for me, and did a great job listening to my responses to dresses and curating my experience from there. From start to finish, it was a whimsical experience. Thank you Wendy's!!! read more

Excellent customer service, great selection of wedding dresses. Amazing prices. Supportive staff! Definitely recommend shopping here to all brides! read more

They treated my future sister in law like an absolute princess. Product knowledge was incredibly strong, as the stylist was able to work within the styles of choice and find a number of budget friendly dresses for her to try on. Our whole family highly recommends Wendy's Bridal Columbus. read more

My daughter and I had heard good things about Wendy's Bridal in Columbus. We traveled 3 hours to shop there for her perfect wedding gown, and made 2 separate visits before making her decision. Both times were helped by sales consultant, Lila, and she was wonderful to work. I have no complaints about her and how much she helped us. Once the dress had been chosen, we were told it would be about 5-6 months the before it came in (which was perfectly fine) but the dress ended up arriving in only 2 weeks!! Great! They wouldn't hold the dress and had us come and pick it up (another 3 hour trip) to bring it home until her first alterations appt SIX months later. Once we began the process of alterations (3 months prior to the wedding date) that's when the issues began. We were placed with Inma, which I would not recommend. She is Russian (which is perfectly fine), but that caused a language barrier as we often did not understand things she was telling us. To make a long story short, and after 4 more visits back and forth and things not being done that were supposed to be each time, we finally had no choice but to bring the gown home (as it was now 2 weeks before the wedding). There were puckers in the back where the dress wasn't taken up well. These were supposed to be fixed and were not. Then, on the day of the wedding, we noticed that one sleeve was not even sewn on correctly. It looks as if it were sewn on inside out, and instead of fixing the mistake, she just pulled the sleeve right side out, which made it twisted at the top and didn't match the other sleeve. Not only did we pay $2000 for the dress, but ended up having almost $1500 in alterations that weren't even done to perfection. Very disappointed in their alterations dept. Would we recommend Wendy's for shopping and sales? Yes. Would we recommend them for alterations? Absolutely NOT. If you purchase a gown from there, I would highly recommend finding your own seamstress to do the work. read more

The shop and our stylist, Katherine, were wonderful. Walking in the shop the personnel were friendly and ready for us. There were several seating areas for the family and friends...there were three of us, and that was plenty. Our bride-to-be had pictures of dress styles she liked, and that was helpful. She brought a three-inch heeled shoe to wear. Our bride and Katherine looked at dresses, discussed price range, and chose a few to try on. The dresses were beautiful and were not outrageously priced. Our bride tried on six dresses, and she loved the second one! It was a light ivory with a blush underlay. She chose a vail, learned about the alteration prices and paid. We were in and out in 90 minutes! Was a fun and fabulous moment! read more

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If I could give no stars, I would. If you are not a bride, they will not pay you any attention. I went in with my grandmother to look for a dress and we were told that it takes months to get it and we'd pay extra for expedition. Granted we are 2.5 months before a wedding and not shopping for a wedding dress. And they said it definitely wouldn't be ready due to FOR SURE alterations. read more

I picked my wedding dress Thursday I took It out of the bag like they told me. Only when I took It my venue the day of my dress was ruined, the beading on many parts of my dress came up, the rip on my back down wouldn't close, and I had one on my train, there was a piece of paper stapled to my dress. The top was completely loose, my bustle on my dress would not stay on. Paid almost 700 dollars for alterations my dress was ruined. My bridesmaids right before I walked down the aisle had to make my dress look like It was coming up. Very disappointed in all this. The girl who gave me my dress when I picked It up was extremely rude too read more

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It was ok. Sarah that helped me pick out my dress was fantastic, loved her. My altering and fitting process was not so great. The seamstress talked about her divorce a little too much, didn't seem appropriate. Would recommend the shop but maybe alternative services for fitting and alternation. read more

This review is out of the ordinary, but I wanted to recognize Wendy's understanding and excellent service during our recent trip there. My mother was diagnosed with a terminal illness last year and one wish she had was dress shopping with my sister, who is in college and not yet engaged. We contacted Wendy's bridal to make an appointment and let them know the situation, and they were very happy to help. A group of us arrived for the appointment and the staff were all very friendly and helpful with getting my mom around in the store. They were great about suggesting a less busy time so we could enjoy the day. I can't remember who our associate was, but she was wonderful- all knowing that we probably would not be buying a dress that day. I will recommend Wendy's to any bride I know in the future! read more

Wendy's Bridal Columbus - Bridal Near Me - Dublin, Ohio

BUYER BEWARE I cannot emphasize this enough after my recent experience - DO NOT go to Wendy's Bridal. I am writing this because, IF ONLY I had paid attention to other reviews and their 2.5 star Yelp rating, I would have saved MY time, money, and today's worse than unprofessional phone conversation. I recently purchased both my wedding dress and veil ($2k+) at Wendy's and returned with my Mother, Future MIL, and one of my bridesmaids to look at dresses. I had a 90 minute appointment at 10am and my mother and MIL were able to find good options, but did not feel comfortable ordering yet as they had not looked elsewhere. Before leaving, Lil, the manager of Wendy's, took their measurements and wrote down dress sizes, encouraging us to give them a call with any questions and/or to order when ready. A few weeks later (today), I called Wendy's to ask the size/measurements of my Mom's dress and what the final pricing would be, and if you can imagine, was berated over the phone for asking. I expressed that I wanted this information because my mom, who has surgical scars, requested it with the possibility of looking in PA where she lives. In response, I was told that I took advantage of a 90 minute appointment that other clients were turned away for (isn't that the purpose of an appointment?), that providing measurements without purchase was not industry standard (huh??), I would be the reason they didn't stay in business (huh???), and more. The entire conversation was asinine and unbelievable. I asked a simple question (that I was told was allowed before leaving our appointment), but received no answer and was gaslit in every form of the word. Lil could not have been more disrespectful, condescending, and rude (as her responses to negative reviews on Google, BBB, etc. display as well). I explained to her that the entire interaction was as such, especially considering she already HAD my business ($2k+ of it), but there was no concession. She mentioned my character echoed the same characteristics, which is an bold statement to make over a dress size. Lil not only insulted me because I asked for a dress size, but lost the sale of 7 additional dresses. I never expressed taking all of my business elsewhere, but the accusation of such and excessive insults have led me to do so. Fortunately, money spends anywhere and mine will not be spent at Wendy's - and for your sake, I hope yours isn't either. As an alternative, visit David's Bridal across the street (they're wonderful), Twirl Bride in Kenton, OH, etc. Their customer service, knowledge, and professionalism far surpass that of Lil/Wendy's Bridal. read more

I ordered a dress elsewhere and 7 months later, the week of my wedding, it was still not in so I made an appointment online for Wendy's to see what they had in store in case I needed to buy something last minute. They quickly got back to me and let me know they were actually having a sample sale that week and to go ahead and come in now instead of waiting for an appointment because they can't hold sample dresses, which is a rule I am familiar with. I was very clear over the phone when I told whoever I spoke to that I was giving the other store another 2 days to get my dress in before I bought anything else, and I also gave them my measurements from the other store. The associate said they didn't think they had much in stock for my size because the other store ran bigger and that Wendy's carries smaller, European sizing, but that I should still come in. I had a pretty bad taste in my mouth after that phone call because what female wants to hear someone alluding to them being too big for their dresses? LOL I'm a size 2 in most everyday clothing (obvi gown sizes are very different) so I didn't know if maybe she misunderstood me or did her math wrong so I decided to go anyways because I was getting married in 7 days with no dress. When I got to the store, they measured me and turns out they did actually have a pretty good selection of dresses in my size and budget, but then someone who I assume to be the manager came over to me while I'm trying to focus on finding a dress for my wedding IN 7 DAYS and kept badgering me about making a purchase. After I had already explained my stressful situation over the phone, the manager wanted to know why I was shopping then instead of waiting for the other store because they won't hold a dress for me. I told them yes I know you don't hold sample dresses and I tried to make an appointment for later in the week but your associate told me to come in now, and I told both of them I was only planning to looking that day multiple times. Then they wanted to know if I did come back and buy a dress if the other one came in, which one I would return? I explained for a second time, I was getting a refund from the other store in 2 days if my original dress did not come in but they were already trying to secure their commission before even showing me a single dress. I felt so pressured and disgusted by their complete lack of compassion so I grabbed my things and left before trying on any dresses. Never once did anyone say "Here's a dress you might like" - they literally only asked about their money. I was the only customer in the store from what I remember, there may have been 1 other person. Unless there is a specific dress that you know this place sells that you want to purchase, steer clear. Would not recommend the place across the street either, although my dress did magically show up the day before they were going to refund me. read more

Wendy's was highly recommended by quiet a few people. The people there are so nice and accommodating. HOWEVER, with that being said it was a total ripoff! With this being my first wedding experience I would of spent whatever it was to look and feel beautiful. First off they ordered me a size 12 when I wear a size 6 stating it needs to be a little bigger because of the bust area. After it was all said and done they had to alter my dress 2X and it still wasn't right. Don't get me wrong, the one doing the alterations was very nice but my dress did not fit right ON MY DAY!! My dress was still, at least, 4 inches too big from the breast area down to my thighs. My original dress cost was around $1850 plus vail $350. After alterations and steaming it was $4000.00. I believe Wendy's Bridal orders your dress big in order to make money off the alternations considering they tell you if you don't get the alterations done there it is NOT Guaranteed. I would stay clear of Wendy's Bridal Columbus. Thank you for making my one and only special day not so special!! read more

Kathleen was so nice to me. She was so patient and helpful throughout the whole process of my dress tryout. She had me tryout so many dresses of different styles and lines. She pulled many plain, bling, sparkly, form fitting, A-line, ball gown type, to appease the two people that came with me and to also help me figure out what I wanted for my wedding dress. I was a little stressed out because the mother of the groom can be a little bit overwhelming and judgmental toward the dresses. I had to discern what was best for me versus what she (mother of groom) wanted for me. I also didn't have my mother and stepmom nor my dad in the picture (They were all lazy, toxic and have been detrimental towards being apart of my special day). So it was very hard to try on dresses when family doesn't want be apart of your best day ever. Yet Kathleen was very nice about it kept me very calm and comforted. She did help me put my foot down letting them know that the mermaid and or super form fitting ones was not my style even when I said I hated it. The grooms mom was so obsessed about it, drove me insane about the mermaid/form fitting style dresses and it was just uncomfortable to deal with. I hated mermaid form fitting because it restricted my legs and arms. Eventually we were able to find one that everyone was super happy that had enough sparkle, bling, lace, a little form fitting, being able to feel cool, and yet loose to be able to move my arms and legs without any issues and be comfortable. I am truly thankful. She made the process for finding the perfect wedding dress smoother and easier than I thought it would be at the first store. It was off the rack and it was on sale and I loved it. Truly grateful and happy I made my first appointment here and got my dress and experience here at Wendy's Bridal. I definitely recommend this place to anyone. It was a very interesting and fun experience with what was all that was going on at once. I appreciate the patience that Kathleen had with the two people I had with me, I was expecting her to lose her patience, but she was totally cool with them. read more

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* BUYER BEWARE * Outraged. They treated my mother like trash and took advantage of her. She purchased a dress for my brother's wedding, then they ROYALLY screwed it up and made it into a size 16 (she is a size 4-8 at the most). After she asked them to fix it (which shouldn't be that hard...) they refused and said my mom needed to pay for those alterations? Um, no. Their excuse: "They need to protect their business" - translation: gimme money so we can keep our lights on. Well, Wendy (or Norman)- you are horrible for taking advantage of my mother and you NEED to make it right. OH, if you need to protect your business, then I advise you to hire a lawyer and an accountant if you are going to keep up this charade. read more

Amid the Corona virus pandemic I feel the customer should have the right to cancel an order for fear of where it is being shipped from. Especially if the wedding was canceled due to the virus and is 6months away! This is poor customer service at its finest! My order was just placed on 3/5/2020 and I was told 3/23 it was too late to cancel for a late August wedding! Disappointed customer read more

It's been an interesting experience here. One of my friends is getting married and I am a bridesmaid in her wedding. It has been quite the task trying to find and get our dresses purchased. The first time we went in, our sales person seemed very disorganized and didn't really want to help us. The second time I went in to get fitted, they gave me a discount that the store was running and said if one person in our group didn't make it in by EOY, the discount wouldnt apply anymore. It took me raising my voice and asking questions to get the discount secured. They also claimed to not have my appointment in the books when I showed up. Overall- this location is a train wreck. Genuinely Hoping our dresses come in correctly read more

I came here with an engaged friend. I thought the shop itself could use a little renovation. It looks old and of poor quality throughout. And there seems to be little seating for friends and family, which I thought was strange. The staff was somewhat nice. The particular woman helping us was okay... I thought she could have been more enthusiastic. And in general, I thought Wendy's policies were are little strict. My friend and I went to her final fitting and, as it turns out, the dress needed one last alteration (3 weeks before her wedding date). Apparently alterations (regardless of the amount of work that needs to be done) require 2 weeks and steaming also requires 2 weeks. I inquired if it would be possible to pay a rush fee and that was not an option at this establishment, which I thought was strange. So my friend is forced to find her own steamer because Wendy's refuses to be rushed....strange. And the woman seemed to not care one bit about this inconvenience. I think brides deserve a better experience for the amount of money they drop on their dresses. This place is was uninspiring and generally a buzz kill. read more

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When my daughter got her dress home, she found a green stain near the bust line. She immediately returned to the store and was accused of spilling something on it. The manager told her there was nothing they could do, as she left the store with the dress. She added each dress is carefully inspected by 6 or 7 people when it was received. We provided a closeup picture that shows the stain. We were told that picture wasn't taken at their store. We provided the same picture, that was zoomed out, showing my daughter on the store's pedestal. Every excuse denying all responsibility was used. She was referred to a local cleaner, who said they would get it out, for $150. They called when it was done, to pick it up. When she arrived, she was told they couldn't get the stain completely out and could try again. We didn't want to take a chance on ruining the dress, so we took it home. Several calls and emails to Lila W. produced nothing. Finally an offer to alter the dress for free, was not taken. We took the dress to our local seamstress, who found another huge twelve inch green stain underneath the dress in the back part. There is no way any inspection by one, let alone six, would have not discovered this stain. It almost seems as though we were sold a used dress! Customer Service is non-existent here. My daughter was treated like a liar and my wife was lied to several times, despite the proof provided with our own pictures taken in their store. Their treatment on all counts was inexcusable. BEWARE OF WENDY'S BRIDAL ! Todd C. read more

Wendy's Bridal Columbus - Large Green Stain on 'New' Dress - Bridal Near Me - Dublin, Ohio

After a completely disasterous trip to David's Bridal, we happened upon Wendy's, without an appointment, they still took the time to show us around and promised us they would fit us in...which they did. My daughter fell in love with the second dress she tried on and bought it on the spot. Many thanks to the staff who literally saved the day for us! read more

Wendy's Bridal Columbus - Bridal Near Me - Dublin, Ohio

Went there recently to try on dresses, my maid of honor and I had the best experience there! Meaghan helped us and she did such an amazing job finding great dresses for me but also staying in my budget the whole time!! She was so nice and HILARIOUS and wasn't pushy at all and didn't try to sell you anything extra that you weren't looking for!! If you go for an appointment on a Saturday request Megan!!! I found my dream dress and veil that day! read more

Selection was ok. There was not a wide variety of styles. The sales associate wouldn't get me a dress I wanted to try on because in her opinion I am too short for a mermaid or trumpet dress. Once I got dressed, I overheard her talking to another associate saying, " I don't know what's wrong with her, I picked out the perfect dress for her snd she wants to try something else. I was with her for only about 30 minutes. I can't imagine 30 min was too long to give a bride to choose a dress. None of the dresses I tried looked amazing on me. She encouraged me to get a dress that looked "mature" I'm definitely not of age fit a "mature look" and my husband to be is also in his 20s. I didn't enjoy the "bride" experience at Wendy's read more

First time there for my cousins dress shipping. The stylist wasn't friendly - we wanted to give my cousin ideas for dresses, the stylist told us " I'm her stylist I'm the one shopping for her and you need to sit down." Was very loud about it and said very loudly what my cousins max was - other parties heard and it was embarrassing.. she didn't know if we were all going to pay if the dress of her dreams was outside her budget. Never going again. read more

Unfortunately, My bridesmaids and I did not have a great experience whatsoever at Wendy's. We got to our appointment at 11 am, which the friend that made the reservation called to verify the time 3 different times, AND had a confirmation email verifying our time, however when we showed up they told us our appointment was at 10. This being said, they told us we only had a half hour to try on dresses, and when we explained that my friend called 3 times and showed them the verification email, they did not apologize and said "well we do not have 11 am appointments on Saturday, so that isn't correct." We proceeding to the appointment and didn't care much about the time slot we had, since they only have two artists with velvet dresses, so the 30 minutes was perfect anyways. The employee that was working with us made multiple comments to the heavier set people in our group, like "this dress will be perfect for you since you are busty" and while she was inside the fitting room with that same friend, asked her if she planned on losing weight before the wedding. It would be one thing if she asked everyone in the group that at the same time, but to specifically ask one person who was already upset about the first comment, was extremely uncalled for. This employee also came over to us while my friend was in the dressing room originally and said to me, "if I knew she was the one in the dressing room, I would've come to help out." Again, focusing on the fact that she was heavy set and because of that, would need her help. When we were walking out, I stopped at the counter to ask how much the dresses were, and I waited there for 2 minutes while 7+ employees stood behind the counter and talked to each other. This was a very unprofessional experience and when we left, all 8 of us were talking about the employee who was helping us and how every one of us was offended by the different remarks, judgmental looks, and offensive comments about their weight. Definitely will not be going back. read more

Just bought my dress here. Both stylists I worked with were friendly and helpful. I don't understand why they rip out tags (so you don't know designer or size until you buy), seems a little "scammy" but I still feel I paid a good price for my dress so I don't think they're overcharging. read more

Came here to look for wedding dresses and was less than impressed. They take multiple appointments, make you feel rushed, only vaguely pay attention to your budget, and pressure you to pick a dress. They are also deceitful, they rip out the names of the designers and the size of the dress so you can't look elsewhere for them and they can decide what size to recommend for you (in anticipation you'll also need to get alterations done through them, the bigger the dress the higher cost for alterations). Also, the associate with us must have been the lead of the day because multiple other associates came and asked her questions during our appointment and pulled her away from my time. Ended up getting my dress elsewhere in Columbus and glad I did. Less than impressed with Wendy's Bridal. read more

Terrible experience. The customer service was awful and i wouldn't wish the way I felt when I left on any bride. The specific consultant I had was ok but one of the other consultants was so rude. She also literally walked directly across me in the mirror while I was in the middle of a fitting. She could have easily walked around and instead she walked directly across me as if I weren't even there. read more

If I could give it less than one star, I would. This place was terrible. I had to wait twenty minutes for a pre arranged appointment from days ago and I was the only customer in the store. I had to sit around and watch at least three employees stand around and gossip and ignore me while I waited. Go somewhere else if you want decent service. I ordered two dresses from them in January '19. When they finally came in in April, they were disasters. NOTHING about either of them fit me. Alterations on these dresses would have to be extensive and require a lot more money and time, of course. They gave me money back on one dress but refused to that for the other one because they had to 'protect the store' and cover their costs. Now I'm stuck with an awful dress I can't use. I've been thoroughly scammed by Wendy's Bridal in Dublin, OH. Avoid them. read more

I would not recommend Wendy's bridal to anyone! First they made me order a dress too big only to charge me to have material taken off the dress and to not even alter it the correct way! I took the dress off as soon as I could! I had an appointment to retry on the dress after the wedding only to be ignored and not help I guess because they had already got their money out of me! So do not go to Wendy's bridal unless you want a horrible over priced dress! read more

Wendy's Bridal Columbus - Alterations done by Wendy's bridal! - Bridal Near Me - Dublin, Ohio

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They had me order three sizes bigger and then had to take it in three sizes. Bridesmaids had the same issue. As soon as I got on the dance floor my bustles broke and I had to carry my dress all night. Alterations weren't done on time and they no showed to one of my appointments. read more