got my sauce wrong mixed up orders and was rude. luckily the food was cooked good. I usually go to this Wendy's but it's been slacking off these past few weeks! read more

I know fast food places are tough to work in, but after a couple of really bad customer service experiences at this store I'm leaving a review. Been there twice this year, both times people were rude. Like leaving me standing at the counter for 10 minutes, and when I ask if anyone is working the register the response I get is "in a minute" and then leaving me waiting more rude. Like so rude that other customers say "Yeah, they're always like this". And then today I went through the drive through and I told the guy who took my credit card that there was a homeless man harassing cars in the drive through line and the response I got was "we're busy". So yeah, great burgers but service absolutely not good. read more

Use to be my favorite place. Now it's just a bunch of young diversity hires that can't even do their job, my chicken nuggets was still raw. Crazy part is when I went to get new nuggets the manager didn't even look me in the face. read more

Wendy's - Half way chicken nuggets - Burgers Near Me - Bloomfield, New Jersey

es el peor de los Wendy's la comida fria y siempre incompleta si ordenas online. Los trabajadores odiosos y siempre sucios el piso

This is my local Wendy's, and its a typical Wendy's! Inside is a little dated, but it hasn't been open since pre-covid. I never really went inside anyway, I stuck with the drive through! Since covid, the drive through is crazy! Anytime day or night, it is 20 cars long. On really bad nights, police setup road blocks on Bloomfield so everyone has to go through the side entrance. It usually takes about 20 minutes to get through... They try and compete with Chick-Fil-A with drive throughs, but they don't stand a chance lol! What can I say about Wendy's that hasn't been said already, or that you do not know about? Nothing. They serve the same exact food that every other one does. I love their chicken nuggets! When they are fresh and crispy, add a little BBQ sauce and that's money! I am also a fan of their Jr. Bacon Cheeseburger. Just the right amount of everything! I am not a fan of their pretzel bun selections, the buns are meh... I am also not a fan of their new Bourbon bacon burger, its way too much liquid... Super messy! All in all, if you do not mind the wait, its a nice Wendy's. read more

I am by far not nitpicky, but when it comes to establishments that serve food, especially brand chains, there has to be a minimum reasonable standard. This place is below that minimum. Upon entry, I was hit by the worst odor like a hot funky blanket was thrown over me and it completely filled this place. It literally smelled like hot musty garbage. The small parking lot, and long wait on the drive thru and the long lines I can live with, but this is the first Fast food restaurant that literally reeked. I walked in, took a sniff, and walked out. If you go here I recommend that you do the same before ordering. Unfortunately there is really nothing good I can say about this place. read more

Wendy's - Yes thats the whole parking lot, about 9 spaces in total including the 3 next to the drive thru - Burgers Near Me - Bloomfield, New Jersey

See all

Online it says "take out available " when I show up it has mask and social distancing policy, yet the doors are locked to get inside. There is no reason why a restaurant dining room is closed for ordering. read more

Wendy's - It reads welcome back but the doors are locked! - Burgers Near Me - Bloomfield, New Jersey

They're open LATE! Love this Wendy's, super fresh, super clean, super staff! Just like any other fast food place it has a dine in or drive thru, I usually drive on thru. I always go with a classic junior bacon cheese burger and some nuggets! Enjoy your dine in or drive thru! *please vote below if you enjoyed readying* read more

No Apple Pay ? Ridiculous!!! Lines always long just for them to tell u some bs !! It's 2022

DISGUSTING! I don't know where I'm Wendy's history that's a #1 Dave combo with avocado ( picture) raw fries , cold nuggets.. waited 80 minutes for my food AND called to confirm NO DAIRY but they don't care. DONT WASTE YOUR TIME COMING HERE. OH THEY DONT PICK UP THE PHONE EITHER read more

Wendy's - Dave's #1 combo with avocado - Burgers Near Me - Bloomfield, New Jersey

See all

My issue is with service, if I could give a quarter of a star, I would. I went through the drive-through, ordered a Baconator meal, and asked what my total was. The response I received was, "You will find out at the first window." Well that much is obvious, however, if I ask, I should be told when I ask. I wondered if the person who took my order was different from the person I would pay at the first window. As it turns out, no it wasn't a different person; I could tell by her voice. I had to ask for my receipt, which should have been automatically rendered with my change. I proceeded to the second window, picked up my order, and left. I wasn't home until 30 minutes later. My Baconator (which I rarely get) only had one burger, and half the bacon was MIA. I don't expect 5-star Michelin service from a fast food establishment, but subpar service is unacceptable. My advice: if you have to go to this Wendy's, bite the bullet, park and go in to place your order; you may fare better than I did today. They won't get anymore of my money. If I have to go to Wendy's, it will be to other locations. read more

The young girls that work here are horrible. When taking the orders they have a nasty ass attitude. I have worked customer service for years and I have never see shit like this before! Not to mention the forgetting to put orders in the bag. The lines be too long for me to have to sit there and deal with nasty ass attitude from these employees. If you do not want to work where you are you need to quit and find somewhere else to work! Wendy's need to do better. Wendy's count your fucking days!!!!! read more

The drive thru lines are crazy! There should be no reason I was on a 20 min line. On the flip side, the cashier was atleast nice and not a complete douche . Fries served fresh is the highlight of a cheat meal. Don't hold your breath, you wouldn't get them here read more

This place is definitely in the bottom tier of Wendy's restaurants. The place is dirty and in serious need for remodeling. It's a warm place to sit for homeless people. The staff is unwelcoming .. no greetings, eye contact, or thank you. The food is horrible. I came here 2 days in a row cause on the second day I had a coupon for buy one get one free Dave's single for filling out their survey. On Saturday, I ordered the Dave's double and a coffee. Today, I ordered 2 Dave's singles and coffee. Disgusting and gross. The hamburgers are sloppily made, overcooked, and lukewarm. The coffee was less than lukewarm because they keep it in a metal pitcher. Both days the food was horrible. Gave me an upset stomach afterwards. The ownership of this franchise is clueless about running a restaurant. Hint: start with customer service, efficiency, food quality, and cleanliness. Needless to say .. I'll never be back. read more

Wendy's - Dave's single and coffee. Horrible .. felt sick afterwards - Burgers Near Me - Bloomfield, New Jersey

This place is going down fast!!! Wow they must be having a bad day. Where's management??? read more

See all

What a crap place . I usually don't even come to this location because they're food always taste stale . Old fries that taste like they've been there forever . But tonight especially annoyed me . I was short one penny at the drive through and the guy didn't want to accept it . You would lose over $10 for one penny ? That's petty . I called for the manager and she had a little common sense to waive the penny . Just trash people overall and they look like a bunch of kids read more

If you do go to this Wendy's, make sure you don't place a mobile order for carry out after 6 pm. They lock the door (even though their signs say they close at 8 pm), & don't pick up their phone. Now I'm down $13.33 . I just wish I would've known this BEFORE placing my order. You know, common decency. read more

My family and I often come to this location as it's very close to our house! My meal this time is HORRIBLE! One chicken sandwich was so hard I couldn't bite through the chicken. The other sandwich bread was burnt with wilted lettuce! I also had little to no cheese on my cheese fries. Absolutely unacceptable! We have noticed a change in management and staff but it seems to be for the worse. Bring back Winston and the old crew they knew what to do! read more

See all

Nice place to stop by its a clean place lots of people come here sometimes it's crowded its right off of Bloomfield Avenue next to Staples n Deals. I love the dark roasted coffee. Family fun night is magic every Tuesdays 5 p.m. to 8 p.m. They have hotspot wifi read more

Wendy's - A cup of coffee regular for $0.99 is delicious. Staples Dales is across by.Many tables and parking. Nice place - Burgers Near Me - Bloomfield, New Jersey

See all

Dirty, Understaffed No cashiers Long Lines, Filthy Bathrooms....Nothing To What Wendy's Used To Be....Needs To Be Renovated read more

See all

They always mess up your order here. Today I sat at the drive thru ordered a sprite received a lemonade. Ordered 2 fries received one. Called 9737439462 to speak to anyone including a manager no one picked up. There is never a time that I come here and my order is as I ordered it. read more

Microwaved sandwiches at noon on a saturday? No excuses. They should be kept on the heater, not microwaved. read more

This place is disgusting! I don't understand how the franchise does not reprimand them for their poor quality food. The product is no where near Wendy's normal standards and the customer service is horrible. I couldn't even eat my food bc it tasted like it was cooked in OLD OIL. I literally felt sick after eating the bit of food I had. I would never eat here again and would suggest you don't either! read more

This has got to be the worst Wendy's ever. No matter what time you come here the line at the drive through is always 8-9 cars deep. Literally takes 15 minutes to get to the ordering speaker, another 8 to get to the first window and another 5 to get the food. 28 minutes!!! Almost half an hour!!!! This is a FAST FOOD joint man nothing about it is fast! Either they are understaffed or have lazy slow workers! Sad thing this is the only place near me and open and I like their salads but man are they SLOW! read more

Just like any other Wendy's. however, I would advise to avoid the drive thru. They only have one lane and pending on the day and time the line can be extremely long. You're better off parking and going inside. read more

Mediocre food, rude employee (lady on drive thru order), but fortinatsly the service was quick.

Eh, this place is really a hit or miss. Sometimes the food is fresh, fast and delicious. And sometimes the food is greasy, burnt, and slow. Some employees are very sweet and some need to seriously get their attitudes checked. It's also not in the best area and frequently there are shady individuals hanging around the building both inside and out. So, I would just go through the drive thru if you can or order your food inside and take it to go. I always get weird feelings when I'm around this Wendy's, so I just say, get your food fast and get out of there. Also- try not to use the drive thru at night because it always seems to have a huge line of cars ordering and the line moves pretty slow. read more

Service is lousy and the management seriously does not know how to run a franchise! I will never go back to this dump!

Best Wendys in the whole northern area. Spanish lady at window 1 is the best always with a smile and a pleasant personality.

Got there at 1:50 left at 2:35 it took 45 minutes in line for fast food . if I had known it was gona take that long I would have went to a resturant. And the worst part is the employees taking smoke breaks while the line is out to the avenue.. 20 dollars worth of food later there's no condiments or utensils in the bag . please if u don't like it job just quit and let some one else do it , or get out of the service business cause this place needs better employees read more

This Wendy's is pretty good but has some of the slowest drive thrus. I am actually writing this review as am working in line so that tells you something. I feel the breakfast line is far worse especially considering that people are in a rush. Even ordering off the value menu which should be fast it is not. read more

I come to this place all the time, the price is so much lower compare to other Wendy's stores. Good environment.

I completely disagree with Johanna. This Wendy's was a cut above the rest. The junior bacon cheeseburger was prepared neatly and the ingredients were fresh, hot, and tasty. The fries were perfectly crispy and the nuggets were plump and juicy. I waited in line at a busy hour but the line moved fairly well and service was courteous. I appreciated the extremely crispy bacon too. I rarely write reviews but this experience was sublime. read more

Bad food. 2nd time getting an under cooking spicy chicken sandwich. Absolutely disgusted.

Very BAD customer service !!!!!! Both MANAGER'S and WORKERS show no sense of customer service. Just went in and was ignored by a worker to take my order and as another worker came from the back of the kitchen I was directed by the first worker just go to that register. By the way I was not even given any eye contact at all read more

This Wendy's is ok, food tastes fine. But the problem is the service, I stop by here quite often in a morning to grab a coffee, and many times I stand there for like 5 minutes and no one come serve me?!! I see a few people standing not far from me walking, talking, but why no one come take the order? Is it because I am only person waiting so you don't need to take care?? read more

Worst service ever. Don't go after 10 pm in the drive thru it takes waaayyyy to long to get food.

Hello there , if you never went to Wendy's well you have to . Wendy's fries are the best the #1 fries than any resturant that serves fries . Writing this review makes me want to check it out read more

Management is not well trained. The workers in general are not efficent. They always get orders wrong. The place is messy and dirty. The trash cans are piled with food some days, and some tables are sticky. This place needs to hire better managers and they need to better train their staff. Some of them just look like their uninterested in working at all. Very rude. read more

Negative 10 stars. Slowest and most unprofessional Wendy's ever. Lines are always long, the workers move like turtles. The drive in is ridiculous, the lady asked for my order and there was dead silence for 60 seconds until I said hello?? Seriously needs to be under new management. read more