I can remember when this Wendy's wasn't here and when the old metal diner that formerly housed Lehigh Pizza was on the exact same site. (But that's another story.) This Wendy's is my go-to when in the mood for food of a lesser quality but of a faster nature and this place rarely disappoints. The drive thru is normally pretty quick as more than once the food has almost been waiting for me at window #2 after paying at window #1. Quick, efficient, and consistent. It's what fast food is all about. read more

terrible customer service , heavy black manager had a straight attitude because I didnt get my fries , there is a crazy fly problem going on in that store , while trying to place my order flys were being swatted by me and the employee read more

When I ask for a chicken nugget meal what's the one thing you shouldn't "forget" to add in?... I'm over an hour away and when I got home realized no nuggets. Thanks for wasting my money. Yay I love coming home to have a meal of just fries, crackers, chili sauce and bbq sauce. Mind you I was the only one in the drive through. read more

Wendy's - No nuggets - Fast Food Near Me - Bethlehem, Pennsylvania

You're lucky if you get what you're supposed to get on your burgers. I've ordered son of baconators before and found out there was no bacon on them. After calling them and telling them, their response was that they ran out of bacon so they didn't put it on there. They knew about it while I was there in the drive-through and continued to charge me for it without actually giving me the product. The most recent was when I bought a regular baconator yesterday. Paid almost 9 dollars for that burger, which is ridiculously overpriced to begin with and then I get home and open it up and see two 1 inch pieces of bacon on it. That's it. No more. I'm not going back to that restaurant again. Not even close to being worth the money that they're asking for their crappy burgers. read more

Wendy's - Burger with tiny pieces of bacon - Fast Food Near Me - Bethlehem, Pennsylvania

Our delicious food was served to us on time in a wonderfully clean and organized environment. The staff was so nice and generous.

Service was horrible. Ordered online for pickup at the drive thru. One i arrived i had to wait over 5 minutes at the speaker, only to get to the widow and wait some more. After another 5 minutes I was told to pull around front. Waited there for 5 minutes. My order came out, well part of it any way. When I recieved it, it was lees than half. I was then asked to cone inside. Waited some more only to be given part of my order again. I eventually got the entire order. The entire experience took about 40 minutes, no apology. Never again. read more

Manager is rude and wears his pants down halfway off his butt. He had 3 people waiting to order and did not acknowledge anyone. When asked "can we order?" I was met with a "can't you give me a min, damn". Meanwhile, all he had to do was say "I'll be there in one moment," or "someone will be right with you". Instead, he's running around wiping the sweat from his head looking like he's never worked a lunch rush and then touching food. Nasty. read more

Quite honestly the slowest "fast" food I've ever been to. I ordered ahead on the app and was the first car at the window to order (2 cars ahead of me already placing their order) and I sat at the intercom for 15 minutes before my order was taken. I then proceeded to wait another 15 minutes for my order. 1) Frosty: I attempted to get a Vanilla frosty but was told after paying they only had Chocolate. Then when it was given to me it was practically liquid and my bag had no spoon or straw... Was I expected to just drink the thing? - It was practically liquid so that was honestly my best bet 2) My fries were TURRIBLE! They seemed to be that leftover microwaved texture - a bad kind of soggy. They were not hot and I ate them as soon as I got them but they were on the cold/warm side. ONTOP of that... they tasted old... as if possibly expired? Really questionable taste... 3) My burger was missing the onions I requested... Only upside was the nuggets were pretty good and the workers apologized for the wait. They seemed to be having a good time and were polite talking to me but seemed to be lackadaisically making orders. Multiple cars behind me just left because it was taking so long. tldr - paint dries faster than your order being made; food is questionable... recommend going elsewhere... read more

The slowest service. They are inside talking, and taking one order at a time in the drive thru. You're sitting at the ordering menu for 5 - 10 minutes and not moving up to the next window until the car leaves. Making one meal at a time. I don't know how management hasn't come in and completely changed staffing. I ordered a 10 piece nugget and got 8. Fries cold and medium container not completely full. Staff looks like felons. I don't know how they stay open. read more

Came in last night had wonderful customer service by a girl with blue hair. She was very helpful and great communication. definitely made my experience worth coming back. read more

Just based off the one and a half (I think) stars I'll give it 4. First off, my boyfriend loves this Wendy's but he hates almost all other food places in Bethlehem so that's saying something, (he's also a chef). I just love how crispy juicy soft flufffyyyyyy and light the nuggets are. They're the best I've ever had no joke, even compared to frozen ones. ALSO, the small little apple bites r sooo adorable and perfect for children to not choke. All of these comparisons are way better than McDonald's to me. I never liked Wendy's and this experience defini changed my mind. The last thing is the sauces have so much flavor I didn't expect and are kind of like those chikfila sauces (I'm obsessed with those sauces) read more

This place is the worst place you want to Oder from! It's run by hood looms! Every time I order my food I get the wrong food! I have to order food here because my daughter is autistic and she want a special taste! They did not one time put the lids on my chillie and messed up my car , clothes and phone! So I had enough and yes I threw the food at them I got tired of it! Such disrespectful place! They have any respect for you when spend your money! Like we don't care! So it's true , you know what I will go and buy the meat and make it my own! Last time you take my money! read more

Wendy's - a little girl riding a pony - Fast Food Near Me - Bethlehem, Pennsylvania

Terrible service I ordered a plain cheeseburger and said specifically just cheese and beef and after going up three times they still got the order wrong so disappointed. read more

Let's me start by saying I eat here at least 6 times a week so know what I'm talking about. If you complain lines are long, get the app. No more waiting in lines and there are weekly coupons. The food is fantastic if you keep reasonable expectations. Friendly staff and better food than most of the over prices ramen restraunts in the area. I will continue to eat here 6+ times a week. read more

Wendy's - the inside of the restaurant - Fast Food Near Me - Bethlehem, Pennsylvania

I've been eating at this Wendy's every week day for the past 2 years. That's 520 times. Every single time I get the same order of a jr cheeseburger deluxe 4 for 4 with a small chilli. Never make the mistake of coming here and not getting the chilli, you will regret it. Also never make the mistake of ordering a large chilli, don't be a hero, you will not finish it. read more

Wendy's - the inside of a restaurant - Fast Food Near Me - Bethlehem, Pennsylvania

This place is horrible! If you want cold food then come here. I tried 3 times hoping they could get it straight but 0-3! I would rather go to the gas station across the street and get chips! Not sure what the problem is to give customers hot food but they fail!! read more

We arrived at around 1:15 pm, and the lobby was locked. There were several employees in there who just ignored our attempts to have them unlock the lobby. I had read previous reviews stating this same problem. I am not a fan of eating in my car, so we left. Don't waste your time. read more

Most definitely the slowest Wendy's ever. Workers are fine but have no sense of urgency. I've been here several times and there's always usually an issue with the order. Today they forgot one of our burgers so we're waiting for it, there's a big line, and the workers still didn't move any faster. We got here before this big rush and they've managed to move so slowly that the line is now massive. read more

Wendy's - a line of people waiting in line - Fast Food Near Me - Bethlehem, Pennsylvania

Slowest wendy's in the history of wendy's. the lobby is never open and a drive thru line of 3 cars takes like 30 minutes

I visited Wendy's #4521 in Poughkeepsie, NY for lunch around 1:30pm on May 20, 2021. I ordered the asiago, bacon chicken club sandwich without tomatoe. When I opened the wrapper and found there was no asiago cheese, bacon or sauce!!! I did not have time to get into the drive thru lane again, it was now around the building and the lobby was closed due to covid. I tried to go to talktowendys.com. But the receipt I received was so faded that I could not read all the information the app requested and would not accept it. I couldn't find another Wendy's customer response app, so I came here. read more

Not my first bad experience, almost every time there's at least one thing missing or completely wrong. Absolute morons.The menus don't have the correct price, you ask for a Jr. Bacon w/ no mayo and you get a burger with mayo, no bacon and other extra toppings you don't order. Never again read more

One star is even too good of a rating. Walked in to the entire staff behind the counter having a good time conversation being mindless to the guests they had in their dining room waiting to order. After waiting patiently to be waited on, a young lady finally came up to take my order. Asked what she could get for me, then turned to continue the conversation with her coworkers completely disregarding I was still standing there and in the middle of a sentence. Absolutely unprofessional, rude, and no way to treat guests. Needless to say, I walked right out of there without giving my business. I'll find another place for a quick meal tonight. read more

i had about 10+ minutes to get through the drive thru before picking up my child at school. there were 4 cars in front of me. each car placed their order and then moved to the service window. the next car was told to wait to place their order. after the one car was given their order at the window was when the next order was taken! who does that!? apparently this place. the gm should take a look at this place. after sitting in line for almost 10 minutes there was still a car in front of me. never again. don't go here. read more

I just went there with my mom and her card declined due to her having her card shut off for safety purposes but if they would have given it 30 more seconds the card would have been approved. An older woman who I'm thinking was the manager rudely took our food back and said you're card was declined we're not doing it again and shut the window. In any customer service environment they always just try the card again. The professional is always poor and hostile. read more

Need to seriously step their game up. Lines are long. Servuce is poor but the employees are polite. Ive gotten the wrong order here for such a long wait. I understand how demanding food services can be but...some sort of organization or communication needs to be implemented here. It makes no sense why it should take that long and completely fail at executing the order. Not going back. read more

manager locked the dine-in door and would not let me enter. she told me to stand outside in the cold in the drive thru line or go to a different location. read more

The food is always good, service is always fast, and the workers always seem to be so happy! I love going to this Wendys

Food was decent. My chicken wrap had too much lettuce on it. The lady in the drive thru only spoke spanish. I felt that she was being rude by trying to communicate with me in Spanish! I dont speak Spanish! This is Bethlehem, PA. We speak english here! I should not need a translator to go to a local Wendy's. I am not being rude -- just giving my honesy opinion. read more

Line was very long inside and only one cashier working for Saturday lunch in the summer. Once we got up there, the cashier messed up our order when we asked for a jr.bacon cheeseburger with three things on it. She kept putting in other things, ended up erasing it entirely, put it back in but missed the combo part, so she just gave us the fries. The medium frosty we ordered she must have heard as small and the cheese only burger she must have heard "everything"...which we found out after we were in the car. I paid in cash and that took her a moment, then we moved to the side. At this point the line was almost to the entrance door, and a second cashier came up. We finally got our food and it wasn't good. The fries were very salty and dry, the burger didn't taste as good another news I had. I will not be stopping here on our driving trips again. read more

I went there with a pretty simple order. Three Jr Bacons, one no lettuce, one no tomato, the other as-is. Here is what I received: One Jr Bacon no lettuce, one chicken sandwich, one cheeseburger. This is a pretty regular occurrence when I go there, they leave out some items and throw in some random ones. I'm not expecting royal treatment here. I had even expect to get the jr bacons a little mixed up- but a chicken sandwich and a cheeseburger instead? Come on. read more

The worst fast food restaurant I have ever experienced. I consistently tried to eat here for two years and not once was I pleasantly surprised. I line of 3 cars in the drive thru can take 15 - 20 minutes. Getting 65 cents of change from $22 dollars can take several minutes AFTER the manager has to come out to help. Disgusting establishment, worse work ethic. read more

Fast food expectations are right where they should be for Wendys. Location is why I go here. Popular with off campus Lehigh students living nearby and local Bethlehem residents. I usually just go to Wendys when in a time crunch and need something because I'm too tired or out of time to cook something myself. read more

No thank you. Don't call yourself fast food, if you're not fast. Poor customer service, shoddy food. Go to the McDonalds down the street or cook it yourself. Not worth it. read more

When my friend said this is the worst wendy's he has ever been to, I didn't know what to think. Sure enough, just like he said, they were super painfully slow. I have never waited so long for a chicken salad in my life. It took the girl five minutes just to figure out how to add extra chicken. Turns out after the manager came over, there is an "extra chicken" button. How dumb do you have to be not to be able to see an extra chicken button? Then I came here two other times, and without fail they were just as slow. There was a line of people waiting for they're food. The third time i wasn't even mad, I just laughed to myself how pathetic and useless the people that work here are. More than once I have seen the manager come out to fix problems, so it's not him that's the idiot, it's the people working for him. But if you keep hiring idiots so routinely that makes you a moron. read more

The chicken in my chicken wrap was undercooked and brown. Fries were undercooked and mushy. They used a huge chunk of lettuce on my JBC and used the butt of the tomato. Gross. read more

Found a fly in our fries. Absolutely disgusting. They didn't do a single thing about it, either.