The place is dirty they had no ketchup in the dispenser no paper napkins no straws or lids for cup s tables where no clean everything was dirty and sticky understaffed had to wait for my order half hour. read more

Just WOW. I needed to try the new orange Frosty, so we went through the drive-thru this afternoon. And it was absolutely the quickest service I have EVER received. It took us longer to order than it took for them to get our food ready, and we had special topping requests for the triple cheeseburger (no lettuce, plus bacon). We were the only people in line. When we paid, and were instantly handed our bag of food. It was so fast I was actually confused, but everything was in the bag, including all the sauces, and everything was properly topped. The woman working the drive-thru was sweet and efficient. The food was delicious, too. I haven't had a JBC in ages. I had forgotten how satisfying it is to get a burger with mayo, and not having to deal with a pickle. Oh yeah, and the orange Frosty is incredible. I hope it sticks around for a long while. Would recommend read more

Wendy's - Junior Bacon Cheeseburger - orange Frosty - Burgers Near Me - Baltimore, Maryland

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Don't go here. Hair on burger and everything looks questionable. Don't go here. Don't go here. Don't go here. read more

Wendy's - Black stuff in chicken sandwich... - Burgers Near Me - Baltimore, Maryland

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Definitely disappointed with the lady that handed me the food today June 12 2025 at 1:10am --1:15am she said my orden just came into the computer and then said I didn't put the order until when she gave me the food I said wait I called you to ask for my order because I've been waiting for 20+ min and gave her the Order Id 1284912936 and she still didn't believe me but when she come outside saying this and that and then showed her the screen shot that I took and she was still mad I mean it was not her that's fine but wtf happened with the order then if I gave here the order id that was provided eastern ave Wendys you guy can do better I've always buy there but now it disappoints read more

Wendy's - Order Id and what time I put my order in I don't need to lie - Burgers Near Me - Baltimore, Maryland

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I love the Chili there it is very good.I always get the Baconator Burger combo with a Sprite and it never fails to hit the spot.The restaurant is very nice and clean.The service is alright,It's not bad but it's not the best.I can't really complain about anything else because I love Wendy's. read more

I usually love Wendy's, but this particular time I was very much disappointed with what I received. I ordered a spicy chicken sandwich combo meal with a large fry. The fries were nice and hot and salty. Bit into the sandwich. The sandwich seemed like it was gonna be good then bit into it again and pull back and found the longest strand of red hair that I have ever seen, on food. I don't know what happened, but it was definitely a hair in the sandwich. I don't even think it was a spicy sandwich. It taste like it was just the regular chicken sandwich. Nonetheless, I think I'm done with Wendy's for a while. read more

They don't take cash after a certain time, which is an inconvenience. During The times that they can not take card then they should be closed instead of making guest wait In line read more

Both drive thru cashiers had dirty nails while serving food. The first window cashier/order taker had a really nasty attitude and didn't greet me, nor tell me my total. Just took my card and was back talking to someone on his head set and then handed me back my card and didn't say anything else. The next window I witnessed the server shaking my lemonade and then handed me my drink then to me sticky and wet and had very dirty nails. read more

Bad service, bad food quality, 8 times out of 10 they mess up the order and give you the wrong thing, something is missing or not made correctly. read more

Just payed $16 for 20 rubberyass nuggets and a watered down coke, place is always dirty, for service I wouldn't say great but not bad. Never gotten fresh food a single time I've been to this location. read more

The mixed black guy who handed me my order at the drive-thru was such a little bitch. Literally took the paper bag, aggressively slapped it open in front of me, then threw my sandwich in there and swung it at me. Um Wtfh?? I should've threw the order back at his face to teach him a lesson never to do that again. read more

Location/the physical store itself = 3.5/5 Food = 3/5 Service = 5/5 Value = 5/5 Total = 4 stars In my opinion, Wendy's makes the best hamburgers vs McDonald's & Burger King, and this location does not disappoint Pros: -friendly staff, probably the friendliest staff of all Wendy's in the Baltimore area -custom food modifications made to order correctly -located close to the Johns Hopkins Bayview Hospital -the store is quite clean inside -has a drive through Con: -the Frosty machine was malfunctioning; my chocolate frosty was not frosty, but rather watery -while the store is clean, the store is a little dated; could use a facelift/renovation read more

Nick King from the 2nd window was phenomenal! Excellent customer service and helped me Add an item to my existing order. We need more People like Nick! read more

It's very odd to write a review for a Wendy's but this Wendy's was oddly impressive. Went to the drive through and they confirmed my order twice, via screen the verbally. Paying took 30 seconds. By the time I drove to the next window, the food was ready. Now we all hate that experience where we get a bag of food in the drive through, only to get home and realize its all wrong. The women opened the bag and announced everything in it before handing it to me. Simple but efficient. The food was hot and tasty (duh. It's Wendy's people). Last star lost - no straws nor napkins given. read more

Placed myself a mobile order not realizing it was for this location, the second I walked in I could tell the staff were whispering about me. I had made a rather large order for my family and the lady who first greeted me asking "What you want!?" later asked "This a personal order for you?" with a nasty tone and facial expression. Once I recieved my order, I felt I'd run inside and grab some extra sauce as most places are notorious for forgetting the sauce. Before I even made it through the vestibule thresh-hold, I could see one of their co-workers warning the rest of the staff of me coming back. The lady from earlier now said "You need something else??" once again with a judging tone and expression. I simply said, "Um yes please I was hoping I could get some extra Ghost Pepper sauce and Honey Mustard please". She gave me 1 of each sauce, and asked me to leave. Will never be returning to this location again, and would highly recommend others do not either. read more

I think I've only ever used the drive-thru here and this last time was kind of okay service but not great food. I really wanted a spicy chicken sandwich but they said it would be "a wait" so I opted for a healthy chicken Caesar and the worker said they were out, then quickly corrected herself and said they were available. I also got a chili. The worker on the intercom could be heard belching. Not great. At the window, the belching worker was expediting food and I could still hear her making weird hiccup/burp sounds even as I sat in my car. There was a younger woman taking cash. When I got home, the chicken in the salad was on the mushy side and the beans in the chili were too firm. Ugh. read more

INSANELY HORRIBLE CUSTOMER SERVICE I really CANT believe in and EMPTY store it took 15 minutes just to take my order. Then before taking my order saying "do you need something? just let me know I'm waiting on you." Yet I've been standing here staring at you for 15 minutes.... sad. He misheard my sauce selection and tried to take a sauce from me and blamed me for not saying something I KNOW I said. "customer is always right"????? with everything going on in the world also, I don't think making be touch my phone to your thumbs for my Apple Pay then going and bagging up other people's food without washing your hands is very sanitary... not to mention your little manager with the grill in the back just walking around doing NOTHING about ANYTHING. Wendy's is the only fast food place I go to now, sad to see how bad it's getting all because the managers aren't actually trained in customer service and the employees are entitled. read more

Quality still great, love the skin on fries and the burgers are juicy. just do it. read more

I usually have a good experience here but lately the staff I've been encountering are crap. If you don't like your job, find another. There's no need to be ugly. I went to this location on Tuesday December 20th and order 2 full salads and a kids meal. We found a big horse fly in one of our salads and when we called to speak to the manager about it she laughed over the phone about it. WTH? Really!? We've called corporate to file a complaint and are waiting back from the district manager of this location...nothing yet, even after a second call from us. Maybe this place should have another visit from the Health Department! read more

Wendy's - Found this in our salad. Called manager of this location and she started LAUGHING! - Burgers Near Me - Baltimore, Maryland

Food is always cold and the burgers are usually crispy and not in the good way. Customer service is lack luster.

If I could put no stars I definitely would! Food was cold . Customer service is very poor! Manager who's name I believe is Romaine has a poor attitude herself. I decide to stop there to get JUST food not food and a attitude. Next time I'm better off going to McDonald's . Will not be getting anymore of my money . read more

This is the slowest Wendy's everrrr, it's so slow I'm sitting at the window writing this review. It's been at least 10 minutes in the drive thru. Ok so she finally arrived and no sorry for the wait niceties just handed the food and off. On the plus side the order was correct and hot, so there's that. read more

I usually have a Good experience here but today a crew member named Germaine and yes she's a female with a guys name anyway she was very rude the soda machine only had diet drinks available so I politely asked her if she could fill my cup up with Coca Cola and she told her manager the lobby sodas machine needed to be fixed so I was waiting for about ten mins for a drink my wife then went to the counter and asked Germaine to fill my cup up saying I shouldn't have to wait for a drink when they have a soda machine behind the counter and the lady began to talk s*** and my ice told her don't wait until you get around the corner to run your mouth. Iam simply just saying it was wrong I shouldn't have had to wait read more

Don't normally write reviews but after going to hundreds of Wendy's this has to be hands down the best. Food, amazing and fresh. Fries, fresh and hot and crispy. Service, friendly. They even gave us a free frosty because we had to wait about 60 seconds in line. 10/10 read more

Best fast food ever! Had a blast eating my chocolate frosty with a side of fries. Very old fashion and pleasing to the stomach.

Got the Son of a Baconator there and it was great. It was a bit busy so i had to wait for about 10 minutes but when I finally got my food the manager gave me a free medium frosty for the wait. Talk about customer service! read more

Excellent service, friendly staff, and they gave me ketchup with fries. Fries were hot at 9 pm

By far the best Wendy's in the land. The staff whipped up my fresh, never frozen burger in under a minute, they gave me the correct change, and best of all: service with a genuine smile. The food was prepared with care: the burger was still hot, the lettuce wasn't wilted, the tomato crisp, the fries were fresh and not leftover from the day before (they were even still crispy after my 15 minute drive to Edgemere), and the Coca Cola mixture was perfect. I've been to Wendy's up and down Maryland's Western Coastal Plain and this is by far the best I've one come across. Keep up the good work, Dave would be proud! read more