This is the WORST restaurant of any kind anywhere. it took 30 minutes to do drive through. I was the third car!!! Dont ever come here unless you have an hour to kill and want cold food... oh and terrible customer service. DONT GO HERE! the McDonald's next door has a line of 30 cars and Will still be much much much faster than this wendys. This is embarassing to Wendy... read more

Trashiest Wendy's I've ever been to. Disgusting decor and cleanliness, unenthusiastic sad staff, slow service and poor quality control. My brother's frosty was half full and they didn't have any spoons so I had to eat mine with a fork. The chocolate frosty machine was broken and i heard an employee say "thank god". Go to the McDonalds 200ft away. read more

Stunning. Exquisite. A location like no other. My phriend and I stopped in after a MPP phish show and to our delight, they were open and ready to serve us the most delicious and piping hot, fresh spicy chicken sandwiches. They courteously asked if we wanted chocolate or vanilla frostees without missing a beat! The most dedicated employee came out to our car to deliver our scrumptious items. Will def be back to this incredible location. 5 stars! read more

Just don't go here it sucked. If you want to get food that you didn't want then go, you will like it. But if you're an average joe like me and want your food done right, the McDonald's next door looks pretty good. read more

Closing time online said 1:00 AM....thought maybe the light went out so I gave it a try and pulled up to the drive-thru...3 different people looked at me and hurried in the back without saying a word...if you're closed you could of just said so...This is soooo annoying to me as a server who has to take any table that walks in even if it's just 1 minute before closing and then have to wait for them to finish their meal (average time about 30-45 minutes if I'm lucky)...All they had to do was cook the food and I would have been on my way...how are you going to stop taking orders over an hour before you close??? I pulled up to the drive-thru around 11:40 and the closing time is 1:00 AM online...I just wanted a frosty after a long day at work thanx Wendy's (the time stamp on the photo says 11:58, it was taken after the whole sitting in the drive-thru, giving up on the frosty and getting food from next door at McDonalds). read more

Wendy's - Closed over an hour before they are supposed to close - Burgers Near Me - Annapolis, Maryland

This was the WORST Wendy's I have ever been to. We stopped while traveling. There was 7 of us. We walked in and the floors were sticky. The tables were dirty with food, trash etc. We went to place the orders and the counters were just as filthy. They looked as if someone hadnt wiped them down all day (and mind you it was NOT a busy location, so there was time). We placed our orders to be advised they were out of cheese (cheese, how you offers several options) but was offered shredded cheese so we said sure. However, when we received the sandwhiches they were not even hot, so the cheese was just falling out. A few seconds on the grill or in the microwave could have fixed that issue. We asked for BBQ sauce for our nuggets and they were out of that too. Because it was late, we just went with it, ate our room temp food and headed back on the road... Wont stop here again!! read more

This was the worst experience I've ever had at ANY fast food restaurant & they deserve zero stars. Went inside to order & there were a few people in front of us, only one register open. KALA rang up the people in front of us, then had to get drinks for them (fine). BUT she took her sweet behind time doing it! Like, three minutes to get two drinks when the drink machine is right next to her! We finally order, I get nuggets & ask for bbq sauce but they're out, so I got a different kind. Finally get our food 10-15 minutes later & we go back to the car. (I'm going to note here that there was a dead squirrel in the parking space next to my car. Not that the restaurant can control that, but just added to the whole experience....). We checked the bag to make sure we had everything & they didn't even put any sauce in there! Went back in to get it & told they guy I ordered sauce but didn't get any in the bag. There was no "sorry", just "well what kind did you get?" in a very rude manner. Also, I used the restroom after we ordered & were waiting for the food. It was a disgusting mess. Two stalls, the handicap one was taken so I went in the other. No toilet paper. So I go back out & wait for the other one to open. (Again, this part is just more about the experience...). Another lady comes in & asks if I'm waiting. I said yes & while pointing to the empty stall I said "that one is out of toilet paper". SHE GOES IN THERE ANYWAY! The handicap stall opens so I go in there - there's toilet paper all over the floor. The lady in the one with no toilet paper just lets out a fart & continues to use the bathroom! Her toilet flushes & I'm just waiting in the stall for her to leave so I wouldn't run into her. read more

Went here a couple weeks ago on way to OC. Dirty place, S L O W S L O W service, and chicken sandwich a disappointment'. Looks like manager / franchise owner gave up a long ago, read more

This location needs to hire more people. The drive though line takes forever and the dining room isn't even open. Pulling off the highway it took 45 mins to get food for a family of 4. We were the 3rd car in line when we pulled up. read more

Ridiculous how long of a wait. 45 minutes and people in the restaurant were already telling us to leave.

Literally the slowest fast food restaurant in Annapolis. Took over 45 minutes to order from the drive thru. Save yourself time and go to McDonald's next door read more

Gross. Mildew smell, sticky floors, greasy crumb covered tables.....at 11 am...... half the ceiling tiles are stained from leaks. Pealing stained wallpaper. One girl at the register. She was nice but the line moved so slow they have put in a tv to occupy you while you wait. Three groups gave up and left as opposed to wait. My drink was also wrong. Line was too long to bother fixing it. read more

If I could give this place a zero star I would, this place is really dirty and food takes very long time to come out

Do not eat here. Go across bay bridge to Stevensville Exit. I have never been into a restaurant this dirty in my life. The floor and counters back where the food was made was covered in dropped food and trash. The tables where customers eat were very dirty and looked like they hadn't been cleaned all day. Despite all of this we were extremely hungry so we risk getting food poisoning an ordered anyways. It took at least twenty minutes to get our two sandwiches with fries. It wasn't super busy, maybe 5 couples. They were out of napkins, ketchup, ketchup containers, mayo packets, and tomatoes. After this entire experience we just wanted to get out of the dirty hole. Well to top it off we get in the car and start driving to find out the sandwiches are ice cold. I don't typically not eat something but I couldn't stomach it. We ended up pulling off the road a couple of miles up and got KFC sandwiches. It was the biggest waste of $17.68. This franchise needs to have a check done. It does not give the Wendy's name a good reputation. read more

Stopped in on my way back from the beach. This is the dirtiest Wendy's I've ever been in. I figured it was because everyone was busy but I seen a couple workers doing nothing. I do not recommend. read more

I would give it zero stars. I'm not very picky but all the food was cold the nuggets were like hockey pucks and we got the wrong sandwiches also the bathrooms had broken doors and toilet seats. read more

Dang I came here lookin for a fresh Baconator but the bacon was raw the cheese wasn't melted and the meat was icky, there was feces all over the restroom and no one had bothered to pick it up. Never coming back Oh lord read more

This is the second time where I swear that they are out trying to find the cow in the fields.... I have been waiting 15 minutes - for a six car line..... this is a bit ridiculous. Three cars have pulled out due to frustration . read more

This is a seriously old Wendys. It looks like it hasn't been updated since the early 90s and is just...awkwardly open. The food itself can be hit or miss. The manager was nice last time I was in there and comp'ed my girlfriend and I each a frosty for our order taking a couple minutes but man...the kids working there just did not want to work or listen to him in the least. I'm not going to lie, it was pretty uncomfortable to watch. I feel bad for the guy since it seemed like he was having to herd cats just to get a couple burgers made. read more

Horrible experience at this location today from the moment we walked in. Walk in the building floors are incredibly sticky. Get up to the register to order & the lady doesn't listen to what we want, we clarify and then she charges us for the most expensive meal possible. My husband orders a taco salad, we get home and there's no chili for the salad! How is that a taco salad when it's missing the main component? $25 on fast food for 3 of us and it was horrible. Not going back here ever again and by the ratings on here I can see others surely agree!! read more

I tried the fried fish sandwich at another Wendy's which was decent. When I tried this Wendy's there was a smell of sewage as I passed by the bathroom. I walked out without eating. I did stop and tell the "manager" about the smell. I was told they new about it and were taking care of it. read more

This Wendy's sucks. We visited on September 1st, and they only had one person taking orders. We waited about 10 minutes to order, which isn't too bad, but there was only one couple in front of us! Worst of all, they were out of Coke, ketchup and toilet paper. The women's room was so disgusting. We have, foolishly, stopped here many times on our way to the beach. Never again. Since it was Sunday, we couldn't go to Chick-fil-A. If we ever are in that area again on a Sunday, we will go to Wawa or McDonald's. read more

They should really fire management there. While we have no complaints about food, you do expect greasy, slimy burger, everything else sucked. Painfully slow progress to a register. Then it turned out that there were no napkins anywhere in a restaurant. They had to personally hand us a small stack. How pathetic is it. read more

Are you kidding me? I have to plan a special time slot just to pick up some food from Wendy's! I could finish the first two Harry Potter movies before even getting to the window; the first one before someone acknowledges me on the intercom! It's confusing that it takes so long to get COLD and stale food... that is if they aren't out of it--like usual. How do you run out of chicken nuggets, baked potatoes, AND frosty's in one night? I have NEVER seen a manager working, and constantly see the staff goofing off and not paying attention to their JOBS. I've had to go around the line several times because they've forgotten items-- there's Harry Potter #3! I have reached out to Wendy's several times about complaints of which they completely brushed off. I wouldn't be shocked if this location closed down within a year. Unfortunately this and the nastiest McDonald's next to it are the only restaurants before the bay bridge. I will just have to wait a few extra miles to get some decent food and service. read more

I give 1 star because i have been in here countless times and the food is not fast. The staff always mess up your order and the food is burnt. read more

Horrible service not enough staff couldn't get the orders right... manager had to yell for an employee to come back on the floor. Will never come back to this location again read more

Skip this Wendy's and move on unless you don't mind you're order being wrong. We asked for 2 hamburger meals, 1 with everything and 1 w/o the cheese, lettuce and tomato. We ordered another hamburger w/ everything, a medium Coke, a medium Dr. Pepper, the 10 count regular chicken nuggets w/ a medium Cherry Vanilla Dr. Pepper. We ended up getting Spivey chicken nuggets & 3 hamburgers w/ cheese, lettuce & tomatoes. The drinks didn't taste right. So when we told the young man taking the orders, he said he gave us a Dr.Pepper & a Cherry Coke. But the carbonation tasted off. My husband was so upset that nothing was done right he just wanted to leave. It was 10 pm & we had just spent over $30. For $30 I want a meal that satisfies my hunger. We ended up going to the McD's next door and I bought some hamburgers and fries there. Very disappointing experience at this Wendy's!!!! Now I see why they only got 1 Star!!!! read more

2*s so I could complain. My hamburger was burnt and unedible. Fries were tasteless. Maybe they'll close THIS one and put up an Arbys!! You all wish!! read more

Worst service everrr!! Food took forever, guy taking our order was rude, served food on dirty nasty trays, and everybody there would work on just one order at a time at a really slow pace! Horrible. Will never go back...ever! read more

SLOWEST WENDYS EVER! Not one employee has a good attitude. Food is always cold! I sat and waited 20 minutes and got the wrong order

literally could have sat down at a restaurant for the time it took them to cook fries and nuggets. ridiculous

The door and the website states that this Wendy's opens at 7am but the rude cashier says that it doesn't open until 10am. So either the people at this Wendy's can't tell time, or the people behind the counter don't know how to get to work on time. read more

Walked in and was greeted with a hefty aroma of disappointment and neglect. The staff was disgusting and uninterested in the customer or my order. The physical condition of the building is disgusting it is crawling with cockroaches. The interior is covered with a grime that on some surfaces is sticky, and on others it is slimy. My frosty was only half full when served. Before it was served it took a trip to a back room with one of the employees. When it returned the employee simply smirked at me and left. This behavior is intolerable. Just go to the McDonalds down the road. read more

Terrible. Only go here if you're not hungry, and have nothing else to do, and enjoy waiting forever to get something to eat. I don't know if they have to kill cows in the back or what, but they can't be any slower. One thing is for sure, they are consistently terrible, no matter how many people are waiting. 1 or 20, you're gonna wait forever. Never going here again. read more

While I'm a huge fan of Wendy's, tonight's venture was a bit unpleasant. The food was alright; no complaints there. A 3/4 pounder paired with their fries and frosty keychain satisfies me every time. What left me with a bad taste in my mouth however, was what I noticed behind the counter. The girl taking my order was a blonde with a nose ring. I believe her name was Tiffany. She took my order just fine, but afterwards, I could clearly see her walk back and blatantly order other people around; sort of like a micro manager. What really irked me in particular was how she seemed to be picking on this shorter girl. It was close to closing, and they were doing side work. The shorter girl was going all over the place doing different tasks, and I could clearly hear Tiffany yelling at her to do what I assume was her own work, such as "FILL THE CONDIMENTS". Profanity could be heard as well. It leads me to wonder, how many other consumers have witnessed this happening? Tiffany was defintiely a millennial, but regardless of age, regardless of occupation, it's a professional environment and should be treated as such. The only things I saw Tiffany do besides take my order was either FREQUENTLY checking her cell phone, and bossing other people around. And these are the type of people that demand $15/hr? Utterly pathetic!!! What compelled me to type this review? Probably the fact that I usually sit-in to eat at this particular Wendy's. After tonight's encounter, I felt too awkward sitting to eat while I could hear some teenage girl whining at people to get work done, and nobody stopped her. Just too unpleasant. I had to take my food to-go. I firmly believe that kids like this need to be watched over. I know this stuff happens in restaurants all the time, but for a consumer such as myself to SEE and HEAR what went on tonight? Unacceptable. Looks like I'll have to hit drive thru more often. Where was the manager on duty? read more

Went at 11 AM went to get ketchup from dispenser and it squirted all over me because the dispenser was dirty and clogged. Reported it to staff. Lady came out and very rudely asked me which one as if it was my fault she replace the ketchup didn't clean up the ketchup that was squirted all over the floor and counter. The bathrooms were disgusting the table tops were dirty the floors were dirty -service was terrible. Terrible place do not go there. read more

Stopped here on our way thru to ocean city. First off no one greeted us at drive thru. We asked if they were open, the girl (who watched us they a window) said yeah! Then my husband ordered the 4 piece chicken tender meal and a guy said it would be a 6 minute wait and did we still want it. They were rude and could've cared less they had paying customers! I'd call and complain but I doubt it would make a difference! The inside was all tore up, the floor looked as if it exploded and all the chairs and tables were stacked. The inside was filthy! read more

Painfully slow, apathetic staff, dirty dining area. It should probably go back out of business.

Terrible place- only one kind of baked potato, no special blackberry lemonade , lettuce on sandwich is crappy, minimal heat and decor- if you could call it -that is old old old. No music just Wendy's propaganda. read more