My dog came in as a new patient. All he needed was an update for.Dhop. They ended up charging me…read morefor other vaccinations that I did not order. They never reviewed the services or charges beforehand. The Vet did a very poor job when examining my dog. He did not even listen to his heartbeat or look inside his eyes or ears. I will never go back there. I've had dogs and vets for over 40 years and this was the worst experience I ever had with a Vet.

They got my Jack Russell in and out quickly but were still very thorough and explained the cost of…read morethings well. The vet tech was so sweet and helpful and the vet was kind and explained things well. No other vets office has been able to trim nails but they did it!! We had a great experience.

My sweet little fur baby Cooper (dog)got a cat scratch to the eye when he was a puppy. We tried so…read morehard to keep that eye for as long as we could,but finally the drops quit working. He developed glaucoma and a tumor behind the eye. I was scared that I might have to put him down because I couldn't afford surgery to take the eye out. Someone told me about 14th St. Veterinary Clinic. Price was extremely reasonable,Cooper had surgery has no pain and comps and plays with (dog)sister Sadie and enjoys all the love&snuggles from his human Mom. Thanks 14th Street Veterinary Clinic.

Dr Rook was incredible and made a terrible day as easy as possible…read more He has handled our livestock as well as family animals. Drop in hours are very easy. I've tried the other clinics in the area and they are not as accommodating/professional.

I've been to several different vets in the 4 months that I've had my 50 lb boxer, Kennedy, and none…read morecompares to Dr. Rook. It is a small establishment with a small staff, but they really do work as a team to provide the best possible care with no bullshit. Dr. Rook takes the time to listen and offers his advice with a confident grin and a firm handshake - exactly the reassuring approach I need to care for my big guy. He only pushes necessities but provides you with all of your options and explains why this or that will or will not work. A previous vet led me to believe that a tumor on his leg would be fatal in several months and wanted over $1200 for its removal - and that didn't include boarding for the operation. When he heard about that, Dr. Rook clarified that tumors can be fatal, but the one Kennedy had wasn't that serious. I dropped Kennedy off this morning and was quoted a price that both included boarding and was a fraction of the previously quoted amount ($250 .. Potentially $400 as we're removing 2 additional lumps). The office does not take care credit, but their prices are up front and low. If you don't have an appointment, expect to wait an hour or more. The wait is well worth the care provided. This was my 3rd visit. If the need arises after surgery, I won't hesitate to bring Kennedy to see Dr. Rook again.

I love Dr. Rook....however attempting to get in at a decent time is very very difficult. The…read moreprocedure is you have to sign in when the signin sheet is posted outside the door at 6 am. They don't open til 8 am and supposedly you are not suppose to leave the parking lot after signin....thus you have to wait 2+hours before they open (and depending the time you signin). Trying to make an appointment is so difficult as appointments are 2 months out due to the popularity of Dr. Rook. There should be a better procedure than what is required, maybe appointments only could make things more smoothly for customers to get in to see the vet instead of the walk-in procedure signin requirements.

This vet has gone downhill fast. We have been taking our dogs to Gully Animal Hospital of…read moreMidlothian for 8 years and will not be returning. After having issues with them last year due to their staff not updating records we gave them another opportunity this year and once again, they proved they are a vet to avoid. For a second year in a row our dog's records were not updated correctly and services performed were not on record, forcing us to come back in for another appointment so that we could order our dog's annual medicine. They do not care about your animal but rather just get you to come in as frequently as possible. Sad to see what used to be a good vet gone.

Being new in town I read great reviews about Gully Animal Hospital, loved the idea of it being an…read moreanimal hospital and having boarding as well. But sadly my experience was not what I expected. I used their boarding services twice, the first time it was okay, no issues, the second time my dog came back home not looking like himself, very down and acting odd... a few hours after we got back he threw up literally everything inside him... I had never seen him throw up that much! When we called Gully to ask if he was acting off, or if he ate something abnormal or if they noticed anything unusual their response was that he was perfectly fine, no issues at all... which was frustrating because if I were to make an appt to see the vet (at the same place) the first thing the vet would ask is: where was the dog? did he eat normal? Did you notice something unusual? And my answers would have been: he was at your clinic and I have no other answers for you. So I let it go and he was fine a few days later. Then I took him for grooming and two things happened: 1. They called and said his ears were infected and he needed to be treated but went ahead and did the treatment ($300) before my husband said OKAY. So they didn't wait for us to approve the treatment. 2. He was sent home with 2 big, burns/cuts on both his ears and didn't care to tell us that they either burn him or cut him...couldn't tell what it was... bottom line the scabs got infected and they were not accountable for what happened, didn't even apologize, even tried to tell me it happened when he was NOT in their care which is completely false and also said it was probably because of him shacking his head... which is absurd!! The scabs were huge and very thick!!! That can't happen because he shakes his head! He went in perfectly fine, they sent him home with 2 burns/cuts that were NOT there before and I noticed the very next morning. They were rude about it when I brought it up, zero accountability which made me immediately stop going there. I hope everyone's experience is better but wanted to share my own.

They do a fantastic job! They are like family and they love all of my dogs as if they were their…read moreown. There is a true comfort in that.

I tried taking my rescue dog to get his nails trimmed and before even getting in the door he was…read moreanxious seeing the pictures of the dogs on the windows so he started barking. I walk in, and a lady was behind the counter, shaking her head, immediately said, "ma'am, we can't help your dog!" I was so embarrassed I was treated that way. I understand he is an anxious dog and we are training him but he is a rescue and he has anxiety. I was hoping that maybe someone would've come out and talked to me to explain why they can't help me instead of shaming me in front of other customers.

We've been bringing our Pug here for many years! He loves the staff and Dr. Gorman!…read more The staff is very friendly and knowledgeable!

We have been patients of Animal Hospital of Ovilla for the past four years. The staff are rude…read moreand won't let you schedule two appointments back-to-back unless you pay for the office fee up front. The staff makes notes about what you say on the phone with them because they can be used later against you. It seems like the staff doesn't believe what we tell them. We were accused of taking a script from the office when we never saw it. The staff thought we were lying and it made us uncomfortable and we felt like we couldn't trust them. They don't act professional. I was disappointed in them and saddened the day my Chihuahua died at the vet's office. On Tuesday, we noticed that our 13-year-old Chihuahua, Shorty, was not eating or drinking water, So we tried to make an appointment on Wednesday, but there were no appointments. we got the earliest appointment we could get which was at 7:30 on Thursday morning for Dr. Owen. That next day, my husband dropped Shorty off at the Vet's office at 7:20. Thirty minutes later I received a call from Dr. Owen at 8:05 apologizing because Shorty had passed away alone, in her pet carrier, in an exam room where she had been for 30 minutes. At least Sarah (the doctor mentioned her name) when she was working on the computer could have checked on her periodically and they could have gotten her out of the pet carrier. I would have stayed and held her if I'd known the Veterinarian wasn't going to be there until 8:00 am. Dr. Owen said she was very sorry, but it didn't help much. If you care about bringing your pets to an animal hospital that loves their animals, then I recommend going somewhere else. Animal Hospital of Ovilla does not care about your pets like it says on the website but only about their service fees!

The respect and kindness of the people in this place was quite moving for us in a time of sudden…read moregrief. We am so grateful for this team during my boyfriend's cat's passing. I wish I could remember the name of the woman who helped us during our appointment. Thank you guys for everything. Zeke peacefully remains beside us every day because of you.

In a dream world, we would never need this service. But unfortunately life isn't fair and I have…read morehad to use Peaceful Pets twice in a year. The first time, the emergency vet worked with them and they sent me updates and delivered the remains after a couple weeks. Unfortunately, I lost another cat the day before Thanksgiving. It was unexpected and traumatic and I had no idea what to do. I knew everything would shut down for the holidays and I would not emotionally survive almost a week with my dead cat in my freezer. I called Peaceful Pets distraught and asked if there was anything I could do. They were closing early, but said if I got there ASAP, they could take his remains. I drove over and they were so nice. Even letting me take a few moments to say goodbye since it all happened so quickly. I got my remains about 3 weeks later delivered to my house, which is so convenient. The packaging was wonderful. The pricing was reasonable and I appreciate the more environmentally friendly cremation service. I hope I don't have to contact them again for a very long time, but I recommend them to others for sure!

dr. Tabitha and her staff have been absolutely incredible each time that we have used them! They…read morewere easy to get in touch with and very thorough. The first appointment that we ever had with him to put down our beloved golden retriever and then again to deal with our difficult corgi. We just had them back out to do our annual vaccinations and work up and it was once again an incredible experience! Cannot recommend them enough

From the owner: We are a premium Mobile Veterinarian that comes to your home to perform Annual Exams, vaccinations,…read morepreventative care, diagnostics, and so much more.

Called on a Friday morning which the woman who answered put me immediately on hold, no problem. But…read morewhen she got back to me she made it known that they just opened and are very busy which I said that's fine, I can always call back later since her response made me feel guilty for calling during business hours. She said no, she could help me out now meanwhile she keeps giving direction to other workers rather than giving me her undivided attention. I only called to inquire about a cat grooming service and if I could make an appointment but she came back with no there's not a guarantee that if I drop him off at a scheduled appointment time that she would get to him at that time which to me is pointless to even make an appointment then. I also told her my experience at a previous place which is why we're looking for a new place and she defended that company. My cat is 5 and has been groomed since he was a kitten... he's long haired, but it seems she really didn't want my business. Would not recommend solely based on customer service and the immediate defensiveness expressed from the woman on the phone.

The owner was very rude when I picked up my pom Freddy…read more Accusing me of not brushing him which is a false statement And for this I paid $81 Never again

I went into the store today to get some propane. The girl asked me if it was thundering outside and…read moreI said no. He said that she wouldn't have a clerk come and meet me to fill up my tank. The clerk walked out the store went to the right of the store which there's no propane tank there as I was sitting to the left of the store where the propane tank was he walked back into the store and nobody came out to tell me that they could not sell me propane. I called the store and the girl that answered the phone said sorry we're out of propane. Why did they not tell me that when I was in the store. So now they have lost a customer I will never come and get propane at the store again.

This is what TSC should be. Nice location. Nice, clean, well stocked store with plenty of parking…read more I went in looking for an item out of stock at most other locations. I walked in 20 min to close. I was immediately greeted with a smile. I was then assisted to find what I needed for my animals. I bought vaccines and was asked how far of a drive I had. When I answered, they dug an ice pack out for me and included it at no extra charge. The cost of everything here is very reasonable and good quality. The vaccines are the same manufacturer as the ones my vet uses.