If I were able, I would not rate this place a quarter of a star! The manager, I'm assuming, is the most rude individual I have ever met. My grandmother was having to look for a new pharmacy and we were recommended to this place by her pain management DR. We arrive and the lady and gentleman that were behind the counter were absolutely as helpful as they could be. There was miscommunication between my grandmothers old pharmacy so she gave them a call. As she was on the phone, said manager came over and attempted to speak with her, I advised her that she were waiting, as she was very clearly speaking on the phone. She asked me to tell my grandmother to come speak to her when she was finished and I agreed. I stayed seated and my grandmother walked up to the counter and started speaking with her, to ask her if she was willing to speak with the Walgreens pharmacist so he could explain what happened. Now, this part... is not about WHAT she said, it was HOW she said it. She VERY rudely told my grandmother that she can not and will not touch her phone and will not speak with them. My grandmother ended the call with Walgreens and this manager constantly repeated herself about recommending to call her insurance provider. My grandmother would ask a question and her only response she could possibly think of was "call your insurance" no matter the question! My grandmother is nearing 70 years old and has a hard time understanding some things, which is why I come along. As my grandmother was ready to leave, the manager decided to say YET AGAIN "call your insurance provider blah blah" I responded to her that I heard her and will explain it to my grandmother. As we were walking to our vehicle, I was already explaining what she was recommending to my grandmother and this manager had the audacity to FOLLOW US OUTSIDE to tell us that we were being rude and we are not welcomed back. I'm sorry but not once was anything said during that conversation was rude OTHER THAN HERSELF. I had not said a single word to her until we were on our way out when I stated that I will explain it to her. She followed us out to "confront" us and I hope she feels like a complete bitch because even then, during the confrontation, we were not rude, if anything we were CONFUSED and SHOCKED to even see her walk out those doors, nothing was said besides me attempting to explain myself and explain that I was not rude and was only saying I would explain it to her. I don't know what this lady has up her ass but someone needs to do her a favor and rip the damn thing out. You treat your customers and potential customers the way you and your store want to be treated. NOW, I'm being rude.
I wasn't going to review or comment until I saw that it was not just us she has been rude to. read more