Hello! I am so very happy with everything that Gentle Transitions did to help me in my move to my new Co-op living from start to finish. The process was very efficient and smooth. They saved me when I needed the most help. They were at my townhome at 8:30 am and the entire process was completed by about 2:30 pm. They did all the packing and unpacking and preferred that I not do anything and they would handle everything themselves. Thank you Gentle Transitions for everything you did to move me into my new home!! Karen T. read more

My mom used WellRive (the new owner is a private equity firm). She was very happy and the team did a nice job packing and unpacking her things. Mom had done tons of advance work and culled her possessions aggressively so time was not wasted making decisions day of. The downside is they are VERY expensive. I know they pay their packers at or near minimum wage, but charged us $80-$90 an hour, which is highway robbery. So if money is no object, they'll get the job done, and will do it well. But its worth interviewing a few companies because they are not for everyone's budget, IMHO. read more

We were encouraged to use Gentle Transactions services by Applewood Point management. Not s good experience for us. Our moving manager wasted 3 hours of our time at her first visit. Not hearing back from her or the company for weeks I called and the moving manager told me she had lost all our info and needed to redo everything. I asked for a different move manager and was told they didn't want to do that. So we continued with this inept person. They had a big crew of people who packed our things. The moving company arrived and it was not the company that we picked.. They were not good. We had a lot of damage to our furniture. I did get some minor reimbursement but not happy with the entire process. I actually had to call for our bill. I did talk with one of the office managers about this experience and was told our move manager was being encouraged to retire. I am writing this review up on receiving a postcard/mailer from them today. It appears our move manager is still in their employ. read more

The most organized amazing job ever! Working with Gentle Transitions from start to finish was one of the greatest experiences that I have ever had. Planned the move for my elderly in-laws and it was the best thing I could have ever done. There was no stress for them, no work for them, no worries at all. They were able to walk into their new place and it felt like home. It helped them settle into their new surroundings very quickly. What a wonderful smooth transition. Thank you to all that helped with this move. You are all the most thoughtful , hardworking, and efficient people I know. What an amazing Team!!!! read more

Shoutout to our project manager, Monica Holden and her team! They came in, worked their magic and made a very difficult move for my parents as easy as possible. Every penny spent was earned in the ease of the transition and the relief it was to me and my parents. When my dad came into his new assisted living apartment, the team had the TV working and my dad settled in right away. Thrilled with this service! read more

Gentle Transitions and David were so great to work with. They made moving my dad into assisted living so easy...for me and my dad. He felt no stress and his room looked so much the same once he got there. He was happy! All of the people in the group that helped with the move were polite and professional. The original quote I received was almost spot on to the actual bill and it was not expensive for the serivce we received! I would recommend them to anyone moving a senior! read more

I contacted gentle transitions a month before my move. They backed out a week before I was to move skating safety concerns, and scheduling the week. They left me to move was over memorial day weekend. I would rent a truck and do it myself, but I am 75 and disabled. This is a service company, and very unprofessional. read more

It is simply the best way to move! As a sales manager moving seniors every day all day, this is the best gift you could give yourself and your family to make a move go smoothly! read more

Moving is one of life's greatest stressors, add to that, moving your parents out of their home of 34 years and you have a whole additional level of stress. Gentle Transitions was there for every step and our experience with them was incredibly positive. My parents found Gentle Transitions and I could not be more grateful for their services. My sister and I both live out of state and could not help with the initial packing and orchestrating, but were there for the actual move. Judy was available to answer all of our questions and provided updates. The amazing team helped the planning, packing, and day-of-move. Both the Gentle Transitions team and the moving company they worked with were absolutely incredible. They were professional, thorough, and immensely kind and patient. What could have been a stressful day was filled with teamwork and laughter. I am so appreciative for this company and the amazing people who work for it and who show incredible care. It may be my Chicago reference, but I found them to be very fair priced and affordable for the level of service they provide. The pricing is transparent and well communicated. Highly highly recommend. read more

Great on services, but expect to lighten your wallet (not a gentle transition at all in that category). We ended up not using the service for my 90-year old mother. You tell me...the estimate was $3800-$4600 for moving a one bedroom apartment across the parking lot to a slightly smaller one bedroom apartment. Expect a $200 "administrative fee" (for what? assume that goes to a tip?? - the fee was never explained though it had been recommended by several people). We were also told that we had to contact the movers (a separate organization)--sorry for that kind of money, I'd expect them to do it. Poorly sold -- person stayed for 1 1/2 hours in a meeting that should have lasted only 30 minutes. read more

Until my dad fell and broke his hip, I never thought about my parents moving from my childhood home where they lived for 48 years. My dad's fall caused a series of events, including selling their home and moving them to a senior community. We were referred to Gentle Transitions, a company that specializes in senior relocation. I had not heard of Gentle Transitions although they are one of the oldest and largest senior relocation companies in the country. I called Gentle Transitions. And I am so glad I did! Gentle Transitions helped us with every step of the move; making decisions with my mother about which pieces of furniture would fit in her new apartment by making a floor plan, coordinating with the movers/elevator availability, having all the supplies necessary for the professional team of packers who showed up on 'pack day.' On the 'unpack day' the same team came to resettle my parents in their new home with great care. The kitchen was organized and items that had been in hutches were restored to their prior places on shelves. The team found creative ways to recreate my mother's hanging antique blue platter collections. The day they moved in, my dad, who came directly from the rehab facility, rolled into the apartment in his portable wheelchair and looked around with tears streaming down his face and said to all of us in the room, "I am home!" So for the last six weeks of his life, he lived happily at 'home' with my mother. We are grateful and thankful for Gentle Transitions. read more

Gentle Transitions is an excellent company, I worked there for over 7 years as the office manager. The employees are amazing, caring, hard working and honest people as well as the owners Bill & Diane. They go above and beyond to take care of your every need. I would recommend this company (and have) in a heart beat!!!! read more

We used Gentle Transitions services over the last several months which culminated in the big relocation late last week. The contents of their home were carefully packed and efficiently sorted in less than 4 hours. The movers arrived and the truck was loaded and contents removed - all in less than 6 hours. There was not a bit of stress felt on our behalf. Even my Mom, who has been dreading this move for six months, said, "I can't believe how good I feel today." Equally impressive was the move-in, unpacking, and house set up. Including all of our favorite pictures hung on the walls the very next day! We were so impressed and thankful for the warm crew that worked on the project. Bill handled all of our artwork with care, knew where items were and wasn't going to leave until we had what we needed up on the walls. Nancy is so poised and organized - a terrific move manager. I would recommend this service to anyone making this move. The service was worth every penny we spent. My brother and I could not have gotten my parents moved without the help of Gentle Transitions. read more

We used Gentle Transitions to move Mom from one assisted living to another, which included getting some more furniture out of a storage unit. If you have to move an elderly loved one, these people understand what you are going through and what your Mom is going through and they help at every level. The move day went smoothe as silk for Mom and for me and for both facilities involved. There is a lot to "get" which is unique about moving an elderly loved one, and these people specialize in that area. You are always spoken to with a helpful kindness and understanding of what the job is, they answer your silly calls throughout the process, it just made everything so much better and easier to use them. Well worth it. read more

My parents (86 and 89) utilized Gentle Transitions for their move and when it was all over said, "That was by far the best money we have EVER spent!" This company knows what they're doing, and see the entire relocation process through from beginning to end. They are professional, efficient, respectful, and compassionate, and truly take the stress out of moving (which at ANY age is usually considerable). For packing/moving yourself or a loved one, look no further - they are second to none. read more

Last week, Gentle Transitions MN assisted moving my mom from her California home to a senior community in St. Louis Park. They helped her pack up her home of 30 years which was an emotional task for all involved. The team was incredibly organized, efficient, and so compassionate. The transition was truly seamless and the entire family was thrilled. We are all so grateful that there is a service available to assist families with these difficult late life transitions. We're spreading the word to all of our friends with aging parents. read more

Today we closed on the sale of my Aunt's townhouse and I was very worried about my Aunt's reaction. For months I've feared she would be very sad. But thanks to YOU and Gentle Transitions making her move and new apartment so beautiful she was totally excited! What you have done for her AND ME is beyond awesome! Thank you very very very much! Your work is so important and helped all of us more than you will ever know! Please forward this to the owners of Gentle Transitions so they see how much you and your crew have done for me and my entire family!!! From the bottom of my heart THANK YOU! Barbara read more

Ok, but not completely like they would have you believe. Moved mom from Illinois to Minnesota. They only managed the Minnesota part (that's fine) The sales pitch was basically that they'll make mom's new place just like her old one was. We supplied pictures and floor plans. Now, nobody can really do this because layouts are different, space used differently. That's ok, no problems yet. They did unpack and put away things as best as we could describe it. However there were two things that didn't get handled. An antique clock that didn't get hung and a set of shelves. The shelves had a collection of bottles and candlesticks. These didn't get done because "we forgot the drill" - they couldn't anchor these things. Well, that leaves me working 3 hours to get this done by myself, even though this is what I was paying for. To be sure, I paid a handsome price for the work that they did but not showing up with the proper tools to do the job (yes they knew ahead of time that these needed to be anchored) really ticked me off. read more