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    Wellness by Joya

    3.0 (2 reviews)
    Closed • 9:00 am - 5:00 pm

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    2 years ago

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    4 years ago

    Love everything about my cryo facials from Nicole! They are so relaxing and my skin is bright and soft!

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    JumpstartMD

    JumpstartMD

    3.9(38 reviews)
    1.6 mi
    Locally owned & operated
    Certified professionals

    I've been a member at jumpstart since April 2024. I have been really disappointed in the staff…read moreespecially with the health coaches. I am paying a lot of money and the health coaches are rude, a lot of drama, and petty. The PAs have gone thru a lot of turnover but overall I try to meet with them vs the health coaches Rebekah and Susan. I found out from an office staff member that Susan was talking about me. As a member paying a lot of money each month, I don't appreciate that and I think it's extremely unprofessional. The staff needs to provide a professional environment if they want to keep their members.

    I've been through Jumpstarts program twice! The first time I started in the Summer of 2020 and…read moreended up losing about 15 pounds. I stopped the program for about a year because I had a successful fertility treatment and had a baby. Once I felt ready to come back, I returned in July of 2021 to restart the program. My second time on the program I lost 30 lbs. The staff that I saw on a regular basis is Melissa, Maureen and Priscilla. I want to start off by saying they are wonderful individuals. They have always been very kind and considerate towards me. Often times I didn't have anyone to watch my infant son and they were very understanding towards me and allowed me to bring him into the office for my appointments. Some things to consider: 1) The hours. They are only open a few days a week with limited hours so you have to be really flexible with your hours to get an appointment. Luckily once you get a certain you are often able to keep that same time slot for awhile, but it doesn't always happen that way. 2) Communication. A) There have been times where I have had something come up with work or had a family emergency so I had to cancel my appointment. Even calling days before and leaving a message, asking for a call back and I don't receive one. 3) Processing Monthly Payments- This is supposed to be automatic and it never is. Every single month I literally had to chase someone down to make sure my payment is taken care of. Especially for how much I was paying for the "VIP" membership, you would think they'd have a streamlined system for those automatic payments. I was always told "it's our new system" but for how long can you blame the new system. The do switch their systems quite a bit too, which is a problem more on their IT side and not the office itself. Overall, I enjoyed my time at JumpStartMD. I wish there was a tele-health option for people who move out of the area. They said it's something they are hoping to get into. When they do, hopefully I can come back. Until then I am able to continue with the healthy habits that they helped me form.

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    JumpstartMD
    JumpstartMD
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    Be Clinical - CoolSculpting Treatment Room

    Be Clinical

    4.0(291 reviews)
    9.8 mi
    •$$

    Nurse Amber is excellent with all the treatments she performs. I highly recommend her even though…read morethat means I may have to wait for an appointment with her The front office team is courteous, friendly and efficient. At many Med Spas there is a heavy push for add on services but at Be Clinical they explain the benefits of their various services and are honest and will steer you away from treatments that are not appropriate. So, if you're looking for Med Spas treatments from vitamin injections to more advanced procedures I highly recommend you check them out. Watch for their Open House events where you can get an evaluation for the various treatments that are right for you.

    I've gotten good treatments here. The problem is the front desk staff's lack of knowledge and…read moreconsistency. Every time I deal with them, I have to anticipate problems or advocate for myself. I bought a package and planned out what I treatments I would get over the course of six months, and the front desk lost the plan...twice. Prescriptions were sent to the wrong address. I once emailed with a question about extending my plan and never heard back, only to be told *I* made the mistake not knowing that the person I emailed had left the company. (I was also told that there was no way for them to know that I had emailed and there's no system for forwarding emails sent to employees who have left, which is utter B.S.) Other times I've called and tried to get help on something basic, only to get a "we won't do that " from the front desk -- I had to go to management for something that should have been an immediate "sure," especially for someone who had shelled out thousands of dollars for a "membership." Front desk staff has also shamed me for not doing all of my treatments 1x/mo (my life was total chaos -- major move, death in the family, job upheaval) and basically said I'd compromised all of my treatments by not doing them once a month. (It seems to have gotten better, but for awhile, the attitude from the front desk was really, really bad. Distinctly unhelpful and borderline snarky.) Then there was the time I went for one treatment and only realized after they'd pulled the machine up that they'd pulled the wrong machine -- they hadn't looked at my treatment plan. Then once I had a really painful treatment, only to be told AFTER the fact that I should have been given the stronger numbing cream, not the weak numbing cream. (Why have two? Why not just give everyone the strong one?) And once when I got botox, I specifically asked that the injector do it the way the previous injector there had done it (I didn't want too much botox), but there were no records or notes on what had been done before, and the new injector shot me up with far more botox than I needed or wanted. So, fine for the treatments themselves, but the place is far from a well-oiled machine in terms of management. You have to be super on top of them and expect them to fail. You have to ask them to keep records and look up records. You have to ask them explicitly to tell you how to prepare for treatments -- they'll just space on telling you. I get the sense that even the women doing the treatments know that the front desk/admin is hopeless.

    Photos
    Be Clinical - Be CLINICAL - located at 3130 Crow Canyon Pl Suite 180 in San Ramon

    Be CLINICAL - located at 3130 Crow Canyon Pl Suite 180 in San Ramon

    Be Clinical - Welcome to Be CLINICAL

    Welcome to Be CLINICAL

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    Stoneridge Weight Loss - Dr. Parvez Fatteh

    Stoneridge Weight Loss

    3.0(2 reviews)
    4.5 mi

    First things first…read more.. the cost for the 12 week program is over 1,000 dollars. I wouldnt mind spending that kind of money on an elite doctor program where i would definitely get the kind of care I'd expect with spending that kind of money, unfortunately that is not what i received. My first let down-when I signed up for the hcg program I was under the impression that I would working directly with a doctor and he would be counseling me through this lifestyle change. Instead i mainly worked with angela. she was an awesome sweet girl but if im spending 1000 bucks i want to work with a doctor. there was no weigh in and no testing of body fat % which was my second let down. basically all your paying for is a little book with a basic description of the program and the daily hcg injections. but here is where i was screwed over and feel like i now really wasted my time and money. a week into the program i lost about 10 lbs and i was doing very well. i looked at my hcg injections and noticed that one of them was completely empty and i was missing another vile as well. i contacted angela immediately and notified her that i was going to run out of injectiion and she insited that it was "fine". long story short i missed to consecutive days of injections and gained the majority of my weight back. Ive been struggling to get back into the program since now im not seeing results and im just losing my motivation for the whole thing. considering the industry your in and that people need to make major lifestyle changes to see results, dont mess people up when they're on a roll. i gave u guys 2 days heads up to somehow help me get those injections that u screwed up in the first place. now i will be pulling out of this program and not spending a fraction of the money that i most likely would have spent with you if you would have just followed through with your end of the deal.

    I was having a hard time losing weight and so I tried the HcG plan at Stoneridge WeightLoss . It…read morereally worked. I lost about a pound a day .I highly recommend it. dr Fatteh is very knowledgeable and supportive.

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    Stoneridge Weight Loss - Stoneridge Weight Loss

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    Stoneridge Weight Loss

    Wellness by Joya - reiki - Updated October 2026

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