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JumpstartMD

3.9 (38 reviews)
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Services - JumpstartMD

Weight counseling

Personal coaching

Weight plan development

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Review Highlights - JumpstartMD

I can't say enough wonderful things about the staff and everyone who works there from Melissa to Priscilla to Maureen.

Mentioned in 9 reviews

Read more highlights

Be Clinical - CoolSculpting Treatment Room

Be Clinical

(280 reviews)

$$

I can't say enough about Jamie (Master Injector) at Be Clinical. She helps me feel more confident…read moreand beautiful, and has been a genuine source of support when I've needed it most. She's personable, kind, and so real--you feel it instantly. She's also incredibly experienced and talented, paying special attention to every detail in her treatments. The front desk team is always warm and welcoming, and the space is relaxed, comfortable, clean, and inviting. Highly recommend!

I've gotten good treatments here. The problem is the front desk staff's lack of knowledge and…read moreconsistency. Every time I deal with them, I have to anticipate problems or advocate for myself. I bought a package and planned out what I treatments I would get over the course of six months, and the front desk lost the plan...twice. Prescriptions were sent to the wrong address. I once emailed with a question about extending my plan and never heard back, only to be told *I* made the mistake not knowing that the person I emailed had left the company. (I was also told that there was no way for them to know that I had emailed and there's no system for forwarding emails sent to employees who have left, which is utter B.S.) Other times I've called and tried to get help on something basic, only to get a "we won't do that " from the front desk -- I had to go to management for something that should have been an immediate "sure," especially for someone who had shelled out thousands of dollars for a "membership." Front desk staff has also shamed me for not doing all of my treatments 1x/mo (my life was total chaos -- major move, death in the family, job upheaval) and basically said I'd compromised all of my treatments by not doing them once a month. (It seems to have gotten better, but for awhile, the attitude from the front desk was really, really bad. Distinctly unhelpful and borderline snarky.) Then there was the time I went for one treatment and only realized after they'd pulled the machine up that they'd pulled the wrong machine -- they hadn't looked at my treatment plan. Then once I had a really painful treatment, only to be told AFTER the fact that I should have been given the stronger numbing cream, not the weak numbing cream. (Why have two? Why not just give everyone the strong one?) And once when I got botox, I specifically asked that the injector do it the way the previous injector there had done it (I didn't want too much botox), but there were no records or notes on what had been done before, and the new injector shot me up with far more botox than I needed or wanted. So, fine for the treatments themselves, but the place is far from a well-oiled machine in terms of management. You have to be super on top of them and expect them to fail. You have to ask them to keep records and look up records. You have to ask them explicitly to tell you how to prepare for treatments -- they'll just space on telling you. I get the sense that even the women doing the treatments know that the front desk/admin is hopeless.

JumpstartMD - weightlosscenters - Updated May 2026

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